Feel Reviews

Name: Feel
Address: Avon House, Avonmore Road, London, Avon House, Avonmore Road, London, United Kingdom
Rating: 4.38

4.4 Rating 1,551 Reviews

83 %

of reviewers recommend Feel

4.4

Based on 1,551 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.4 out of 5

About Feel:

Premium wellness, reimagined.
Honest ingredients.
Backed by science. For you.

Our philosophy centers on empowering you to take control of your health journey with clarity and confidence.

OUR VALUES
Innovation
At our core, we thrive on innovation. We are passionate about pushing boundaries, discovering new possibilities, and constantly evolving to meet the ever-changing needs of our customers.

We believe that through innovation, we can make a real difference in people's lives. From groundbreaking research to cutting-edge technology, we strive to develop products that revolutionise the industry and provide unique formulas that enhance well-being.

Transparency
We believe in building honest and open relationships with our customers. That's why we are dedicated to providing complete transparency in everything we do.

We believe that you have the right to know what goes into our products, how they are made, and the scientific research behind them. From ingredient sourcing to manufacturing processes, we are committed to sharing information that empowers you to make informed decisions about your health. With us, you can trust that transparency is not just a buzzword but an unwavering commitment to earning and maintaining your trust.

Sustainability
We believe in creating products that not only improve your well-being but also minimise our impact on the environment.

From responsibly sourcing our ingredients to implementing eco-friendly packaging solutions, we strive to reduce our carbon footprint and promote a more sustainable future.

Visit Website

Email:

hello@wearefeel.com

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Fast delivery, delicious product and would 10/10 recommend to friends.”

Helpful Report

Posted 2 years ago

Hi there. Thank you for your comments. We're really glad to hear you've been experiencing the benefits and are happy to have you with us!

Posted 2 years ago

“The 'Feel' website was very easy to use. It was simple to order the product which arrived fast. It is also good value for money.”

Helpful Report

Posted 2 years ago

Thank you so much for your great feedback. We always work hard to keep our customers updated and are so happy to hear that you are satisfied with our service.

Posted 2 years ago

“Really pleased my nails are stronger my hair is growing and my skin is so soft”

Helpful Report

Posted 2 years ago

Hi Jeanette, thank you for the review. We are delighted to hear you have seen a change in your hair and nails!

Posted 2 years ago

“Can’t seem to be able to cancel the subscription, 4 email requests and still receiving boxes. Not sure what to do as I’m living abroad now and boxes just keep arriving and no one is responding to cancellation request so from that point of view I’m not satisfied at all.”

Helpful Report

Posted 2 years ago

Hi Tanya, thank you for the feedback. We are very sorry to hear this. Please ensure you are emailing hello@wearefeel.com and one of our team will ensure to get this all resolved for you ASAP.

Posted 2 years ago

“Since I’ve been taking Feel Collagen I’ve definitely noticed a difference and it’s my favourite of all the Collagen products I’ve tried. Feel Collagen powder tastes amazing which makes it easy to include in your morning routine! I’ve noticed my skin is much brighter, clearer and my dark eyes have definitely improved! I’ve also noticed my eczema has been more manageable, I will definitely continue to use feel!”

Helpful Report

Posted 2 years ago

Hi Chloe, thank you very much for your review. We are so delighted to hear you have felt such a difference since starting on our Collagen! We are so happy to have you as a customer with us.

Posted 2 years ago

“Dealt with my query promptly.”

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Posted 2 years ago

Hi Vijaya, thank you for your review. We are very happy to hear one of our team dealt with your enquiry in a timely manner!

Posted 2 years ago

“Please stop my orders because I am out of town right now I am in India for long time so please please stop my order thank you”

Helpful Report

Posted 2 years ago

Hi Kalpana, thank you for getting in touch. Please do not hesitate to get in touch with us at hello@wearefeel.com and we will organise this for you. Have a great time in India!

Posted 2 years ago

“I have only been taking them for a week, so no change yet”

Feel 5 star review on 11th September 2022

Helpful Report

Posted 2 years ago

Hi Lynne, thank you very much for your feedback. We are excited to hear more about your feedback within the coming months!

Posted 2 years ago

“On my second month of my Feel vitamins, I have really noticed a difference in my nails. After having me gel nail polish removed (first time of having gels) my nails were in a terrible state. They just kept breaking and peeling and couldn’t get them past my finger tips. But now, I have to file them down once a week!! They are now very strong and healthy. Wished I’d taken a before and after picture. I even got a comment about how good my skin looked the other day.”

Helpful Report

Posted 2 years ago

Hi Suzanne, thank you for your review. We are so happy to hear you have seen such a difference in your nails since starting on our supplements!

Posted 2 years ago

“Good, swift service.”

Helpful Report

Posted 2 years ago

Hi Linda, thank you so much for your review!

Posted 2 years ago

“I am yet to receive my monthly supply. I have gone 5 days now without my feel multivitamins. Please help with my enquiry. Kind regards. Aidan Graham-Knox”

Helpful Report

Posted 2 years ago

Hi Aidan, thanks for getting in touch. We are very sorry to hear about the delay, which has affected us due to the strikes. Please get in touch with us at hello@wearefeel.com if anything like this does happen again!

Posted 2 years ago

“Impossible to unsubscribe without a callback. Cancelled my PayPal payments in the end just to get rid.”

Helpful Report

Posted 2 years ago

Hi there, thank you for your feedback. We have added this feature to allow a more personal touch to the process and as a new business, customer feedback means so much to us in order to continually improve our products and service. It also means we can ensure everything is done correctly for you so you are confident that you will not be billed any further.

Posted 2 years ago

“My nails are the best feature at the moment, it's helped me a lot”

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Posted 2 years ago

Hi there, thank you for your review. We are very happy to hear this!

Posted 2 years ago

“My product hasn’t arrived how do I resolve this?”

Helpful Report

Posted 2 years ago

Hi Donna, we are sorry to hear this. We tried our best to deliver our products in a timely manner, however the Royal Mail strikes affected us. If you have still not received your order, please email us at hello@wearefeel.com and we will resolve this for you!

Posted 2 years ago

“I have not yet received the items I have paid for.”

Helpful Report

Posted 2 years ago

Hi Colin we are sorry to hear this. We tried our best to deliver our products in a timely manner, however the Royal Mail strikes affected us. If you have still not received your order, please email us at hello@wearefeel.com and we will resolve this for you!

Posted 2 years ago

“Still waiting for my order?”

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Posted 2 years ago

Hi Sandy, we are sorry to hear this. We tried our best to deliver our products in a timely manner, however the Royal Mail strikes affected us. If you have still not received your order, please email us at hello@wearefeel.com and we will resolve this for you!

Posted 2 years ago

“The service given is always excellent, orders are charged accordingly and always arrive on time. I'm not entirely sure yet whether the products are doing anything much to help but that needs to be given time.”

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Posted 2 years ago

Hi Rosie, thank you for your review. We are very proud of our delivery service so we are very happy to hear this was your experience with us!

Posted 2 years ago

“Fantastic quality vitamins and supplements. Really have made a positive impact on my overall health and appearance. Definitely more readily absorbed by the body than lesser quality products. Have been taking the multi vitamin for some time now and just feel generally more energetic. Also recently started taking the pro collagen, for a mature woman it has made such a difference to my skin and nails.”

Helpful Report

Posted 2 years ago

Hi Sarah, thank you for your review. We are absolutely delighted to hear you are loving our high quality supplements!

Posted 2 years ago

“I am trying to unsubscribe but you make it so difficult. Very bad to have to wait for a call to be able to unsubscribe”

Helpful Report

Posted 2 years ago

Hi Jayne, thank you for your feedback. We have added this feature to allow a more personal touch to the process and as a new business, customer feedback means so much to us in order to continually improve our products and service. It also means we can ensure everything is done correctly for you so you are confident that you will not be billed any further. We have cancelled your account but please let us know if there is anything else we can do for you!

Posted 2 years ago

“Unfortunately from the onset, I didn't like the very subtle message, that after was secreted in to the sign-up, in relation to having to subscribe for a minimum of 3 months. A bit of naughty marketing, especially given laws on distance selling. Weirdly enough, when I mentioned this and asked to immediately cancel my subscription (fortunately minutes after initially subscribing), 'Feel' didn't attempt to query that, which suggests they actually know they are breaking consumer protection laws. Purely due to this, I cancelled the subscription, which is unfortunate as there were some positive aspects of the 'Sleep' product. Just too expensive overall and that aforementioned sales technique makes it a NO from me.”

Helpful Report

Posted 2 years ago

Hi there, sorry to hear about your latest experience with us. We offer a Sleep trial for customers, so they are able to try our products before committing to any subscription. We are sorry if this was unclear! Please do not hesitate to get in touch with us again if you have any further queries.

Posted 2 years ago

Feel is rated 4.4 based on 1,551 reviews