webuyanycar Reviews

Name: webuyanycar
Rating: 4.37

4.4 Rating 7,951 Reviews

86 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,951 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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webuyanycar 5 star review on 4th September 2022

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“stop online stuff you might end up losing your savings. in case you are already a victim, kindly reach out or file a complaint to wiki at [ PamelaExperts@ out look. com] pls please shear to help others. what s a pp live chart +1 319 429 9396”

Helpful Report

“A truly painless experience selling my car. The staff were helpful, explained everything and gave me a better price than the competition. A great service!”

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“Simple and quick service. The staff there were friendly”

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“Fast, efficient and no fuss. Actual price was lower but fair. Would recommend to friends and family.”

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“Simple, well explained process. Hassle free and fair price in comparison to competitors if you're in a hurry, but lower than if you sold privayely yourself.”

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“Your representative was very polite and pleasant but the issue comes when you start knocking off value to my vehicle. I have sold a number of previous cars through you but the amount you are advising your staff to discount the vehicle now is becoming too severe, a damaged rear light was discounted by £100 whereas had I known you were so severe I would have replaced it with a second-hand one for £50 which is I am sure what you would have done. A vehicle of 9 years of age will come with stone chips and again you are discounting too heavily for these as a dealer would do them for £50, and that is even if the buyer was that interested in a car of that age. Not sure if I will use you again as Motorway are offering better deals now, I think you are losing your edge.”

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“Easy process, pleasant staff, rock bottom offer”

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“Excellent and quick service. Higher prices would be nice, but business is business.”

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“Quick easy and very lovely salesperson. Will use again.”

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“After a bit of a mix up with the arrangements for booking/viewing times, everything else went smoothly and I was pleased with the service I received from We buy any car.”

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“Simple process”

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“Your Cumbernauld employee was great. Were you put your car details on your website needs to have a more easily accessed for car descriptions, it wasn’t easy to find where you add chips and dents for an accurate valuation.”

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“Great experience, everything went smooth and efficient”

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“Easy process and really nice hand over with your team at Braehead, Glasgow.”

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“Staff member was great, but the price was way lower than the one stated online”

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“Helpful member of staff, didn’t get the price I wanted or nowhere near predicted- be aware of this when your travel!!”

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“Really quick and efficient and the guy at the pod site was great.”

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“Quick and easy”

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Thank you for the great review, Youcef! We’re glad you had a positive experience with webuyanycar. We can see that you left us 4* but haven’t given any negative feedback. If you could please let us know how we can improve next time, we would really appreciate it. Otherwise, if you could increase our rating to 5*, that would be appreciated too 😊 Thanks, The WBAC Team.