webuyanycar Reviews

Name: webuyanycar
Rating: 4.37

4.4 Rating 7,954 Reviews

86 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,954 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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webuyanycar 5 star review on 4th September 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My car is in nearly perfect condition. From a valuation of £1170 this dropped to £852 after a cursory inspection. There was no reason for this drop other than the inspector taking commission from the difference between the initial web offer and the “real life” viewing.”

Helpful Report

“On the day of selling my car there was a promotion of a £50 voucher the sales man knew nothing about this and had to ring his manger who confirmed this was correct I was told I will receive this within 40 days and still nothing I emailed and my reply was can’t trace the order this was done within the Northolt brunch the man was helpful but didn’t have a clue about promotions which I found unprofessional I would not recommend to any family or friend”

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“Fantastic, quick and friendly service, highly recommend”

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“Slick, quick and more cash than I expected. .Very professional outfit at Cheadle. . Can't fault them. .”

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“We've sold 2 cars to webuyanycar, and will very likely do so again in the future, as we found the process very quick and hassle free, and felt that we got a good price as well.”

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“When I took my van to the appointed office the first thing they tried to do was reduced the given price by £600 for a couple of stone chips. After 4 years of use what do you expect???? I would have thought that this would have been reflected in the price I was given. In future I will use another company”

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“We were very impressed with how easy it was to sell our car with you. Your colleague was friendly and helpful and quickly told us how much it was worth and the money was in our bank account before we reached home. Very impressive service and we have recommended you.”

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“So used the online valuation tool and added all required information and booked an appointment. At the appointment the member of staff was very helpful and confirmed the vehicle was as good as described. However, the appointment really went downhill as they claimed they had a mismatch on the vehicle on their system and they has valued a 2 month newer same spec car. The impact of their issue was the value reduced by a huge £800 as the vehicle the original valuation was done on was 2 months newer but 100% the same. I reminded them that on the website terms and conditions they state 'any issue on valuation will be notified prior to appointment'. They admitted they were fully aware of the mismatch when the original valuation was done. No notification happened in advance of the appointment and was basically was told take £21,600 or don't. The message is beware and prepared for prices to be adjusted. Ended up selling to Motorway who were completely pain free!”

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“Prompt easy polite. Pleasant well informed.”

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“I got money for a car that was going to cost me a lot to repair.”

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“First time user. Will be using again. If you've got a good car in good knick with everything they request you'll get a good price, which I did. Surprised with the simplicity of it all...a I consider myself to be a cynical b!#*!£”

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“Second time I’ve used Webuyanycar and both times got a fair price for my vehicles. Recommend anyone who is trading in their car to come see these guy’s first before selling it to the car dealers”

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“It was a quick and very easy process from start to finish. I got a reasonable price for my car and was happy. My money came into my account as discussed at the meeting, i was very impressed with my service and would definitely recommend them to my friends.”

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“Very efficient service.”

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“Absolutely disgusting company filled in the online form said they would give us £4000 I then told them about it not having full service history 5 former keepers and only 1 key and the price was reduced to £3685 yes that's fine so we drove for an hour to the appointment only to be given a load of old rubbish saying that the car shell was built 3 years before the manufacturers date the log book and everything is all totally correct the guy then offered us £1900 we told him he was having a laugh he then upped the offer to £2100 so nothing like the original offer whatsoever avoid at all costs”

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“Deal done within half an hour. I was given a appointment time and date and the car was sold.”

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“Fantastic Experiance and would highly recommend. Not just that, we brought the car home and an engine light has come up. Car Giant have mentioned they will make sure this is sorted. No arguments nothing. Completely rest assured!”

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“Really couldn't fault the service. Used it with a degree of trepidation initially, which proved to be unfounded as they delivered on everything they said. First class.”

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“I sold two cars within a couple of weeks, brilliant service , no bother whatsoever and was so easy .Staff we’re both really professional .”

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“Very good service”

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webuyanycar is rated 4.4 based on 7,954 reviews