webuyanycar Reviews

Name: webuyanycar
Rating: 4.37

4.4 Rating 7,954 Reviews

86 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,954 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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webuyanycar 5 star review on 4th September 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very smooth process”

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“We recently sold our car to we buy any car and well after weeks of do we don't we it was the easiest fair service that we have ever experienced.. as everyone knows you hear horror stories but please let me give you some advice.... have your paperwork in order, have your car clean so they can see any damage or scratches, and don't worry because as long as your honest and give a good description of your car " faults and all" they will be fair and honest with you... the guy on Kingston Park Hull was lovely, explained everything and gave us a very fair price.. BE HONEST have your paperwork in order and your car tidy and you WILL be given a very fair price and a great customer service...”

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“Friendly staff and very efficient paperwork - all electronic. Was hard to find the location in Braintree - perhaps a telephone number to contact if in difficulty? Got hammered on the price - 34% reduction on the 'guarenteed price" - read the small print...”

Helpful Report

“Great service, friendly, fair price, Rafik- Expert Branch Manager-Thurrock branch. This is 3rd Car I have sold with webuyanycar and the second with Rafik. The service last time was also excellent”

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“Happy with price ,straight forward ,explained everything,”

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“Quick good money for poor bodywork.”

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“Professional service. All information was correct and clear.”

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“Excellent service. Hassle free transaction. Will use again.”

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“At my local depot everything was perfect, a small negotiation on the original price for some minor marks but that was obviously to be expected. It was 3 days later when I received a phone call from head office to say that they had made a mistake with the price and that they would be deducting £1000 from the payment and that if I didn't sign a new agreement then they simply wouldn't pay me attall. The dreadful lady who delivered the news on the phone is one of the rudest people I have ever dealt with at one point telling me to shut up and listen. Given that it was a £21,000 payment, now reduced to £20,000 for no reason other than "THEY" had made a mistake I eventually signed the new agreement under duress. In my opinion this is fraud, they have basically stolen £1000 from me albeit that I did sign the new agreement but again I felt like I had a gun to my head. Not happy.”

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“It didn't. The service was slick and friendly but the initial offer was reduced by 40%. Reason given was 2 very small repaired paint chips classed as having been paint and body repairs. Ridiculous, never use them again.”

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“If you are serious about selling your car, they are ready to buy, and they give you a fair quote. Overall, good experience with them and will recommend ...”

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“Quick and easy process, staff were friendly and explained everything. Way better than try to take loads of pics and getting the car devalued by other on line companies even before the posted it. I’d recommend webuyanycar as it works.”

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“Could give better prices.”

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“Excellent and quick service. Higher prices would be nice, but business is business.”

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“Very easy to sell the car. Staff extremely professional and took time not rushed.”

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“Very happy thanks Very well organised”

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“Quick easy and very lovely salesperson. Will use again.”

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“Very professional and friendly.”

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“Smooth easy process, Liam in Barry explained everything and i was pleased with the quote, money landed in my account following day as promised.”

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webuyanycar is rated 4.4 based on 7,954 reviews