webuyanycar Reviews

Name: webuyanycar
Rating: 4.38

4.4 Rating 7,944 Reviews

86 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,944 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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webuyanycar 5 star review on 4th September 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Professional service. All information was correct and clear.”

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“Excellent service. Hassle free transaction. Will use again.”

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“At my local depot everything was perfect, a small negotiation on the original price for some minor marks but that was obviously to be expected. It was 3 days later when I received a phone call from head office to say that they had made a mistake with the price and that they would be deducting £1000 from the payment and that if I didn't sign a new agreement then they simply wouldn't pay me attall. The dreadful lady who delivered the news on the phone is one of the rudest people I have ever dealt with at one point telling me to shut up and listen. Given that it was a £21,000 payment, now reduced to £20,000 for no reason other than "THEY" had made a mistake I eventually signed the new agreement under duress. In my opinion this is fraud, they have basically stolen £1000 from me albeit that I did sign the new agreement but again I felt like I had a gun to my head. Not happy.”

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“It didn't. The service was slick and friendly but the initial offer was reduced by 40%. Reason given was 2 very small repaired paint chips classed as having been paint and body repairs. Ridiculous, never use them again.”

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“If you are serious about selling your car, they are ready to buy, and they give you a fair quote. Overall, good experience with them and will recommend ...”

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“Quick and easy process, staff were friendly and explained everything. Way better than try to take loads of pics and getting the car devalued by other on line companies even before the posted it. I’d recommend webuyanycar as it works.”

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“Could give better prices.”

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“Excellent and quick service. Higher prices would be nice, but business is business.”

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“Very easy to sell the car. Staff extremely professional and took time not rushed.”

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“Very happy thanks Very well organised”

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“Quick easy and very lovely salesperson. Will use again.”

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“Very professional and friendly.”

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“Smooth easy process, Liam in Barry explained everything and i was pleased with the quote, money landed in my account following day as promised.”

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“Very good and helpful with my sale”

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“Great way to sell your car! Service, communication and overall customer experience was great! Very pleased with my price I received for my Ford Puma.”

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“The service was quick and very professional. Would definitely use again.”

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“From the moment I got there to the moment I sold my car every thing run so smoothly very happy with my experience with webuyanycar, would recommend them to anyone.”

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“Service was good polite efficient Price agreed no issues money arrived within 2 hrs Convenient and easily located appointment spot on”

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“Easy process, offers fair, local agent convenient, easy appointment, or just 'turn up', explained things well, cash arrived as expected.”

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“After a bit of a mix up with the arrangements for booking/viewing times, everything else went smoothly and I was pleased with the service I received from We buy any car.”

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webuyanycar is rated 4.4 based on 7,944 reviews