webuyanycar Reviews

Name: webuyanycar
Rating: 4.37

4.4 Rating 7,951 Reviews

86 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,951 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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webuyanycar 5 star review on 4th September 2022

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ended up fairly happy with the price for my car. Friendly staff.”

Helpful Report

“Process was efficient and very well explained. The deductions made in respect of minor bodywork scratches were incredibly harsh for an 8 year old car.”

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“We love the service in general but we’re expecting we could pay for 30 minute payment so we could car shop at the weekend, which turns out can not happen as payment won’t come until next Monday. Being self employed this leaves me losing a days pay to shop now. Plus we are stuck as a family until I can take an unpaid day when we had planned the weekend.”

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“All ok no issues”

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“Process was quick and smooth. Martin was efficient and clarified each step as he went along. Final price was quite low compared with offer but was acceptable.”

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“Good service paid what the quote said.”

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“Good price and effortless”

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“We were disappointed with the price knowing that we could have got a lot more if we had sold privately... but for the efficiency and ease, we rate 9. It was super quick and easy and (after paying the admin fee of £30) the money was in my account within the hour.”

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“Good service, very hot in the shop, got less then throught, everything very quick, no pushyness, same day payment.”

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“Easy & quick. The only negative is you have to drive to their local branch. Why don't they come to you?”

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“Professional, speedy, full explanation of the process and a good final offer”

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“Simple online service, and friendly, straightforward service when signing over my car.”

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“Very easy and very friendly staff would recommend”

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“Very easy once I found were the place was located. You don’t get the price they state in the email but that is to be expected. However I was happy with the price offered.”

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“Very good and quick service”

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“All good but they never pay the quote they offer”

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“Informative of how to get there and ready to welcome.”

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“Easy process to sell my car. Speedy and efficient.”

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“Quick and easy process, although it is a little annoying that the figure quoted keeps changing, even if two quotes are generated on the same day, and the amount knocked off for damage to bodywork seemed quite high.”

Helpful Report

webuyanycar is rated 4.4 based on 7,951 reviews