webuyanycar Reviews

Name: webuyanycar
Rating: 4.37

4.4 Rating 7,951 Reviews

86 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,951 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rip off. Offered nearly half what was originally told the value was. Sales man (if you can call him that) was un informative with every aspect of the transaction. Then told don't get the money until the next day as it had finance. He should have told me that. Now I'm left without a car.”

Helpful Report

“I recently went to sell my car at we buy any car in Solihull retail park. While I was happy with the valuation after viewing the car, I couldn't believe the rudeness and aggressive nature of the branch manager Angie K. This manager could do with some serious customer service training. Her time was abrupt, dismissive anf unfriendly. While I really did want to sell the car there and then but out of principle I refused to do business with someone so rude. I then went on to sell the car at the same valuation at another branch in Birmingham. Webuyanycare please ensure this manager receives training or I suspect other customers will simply use another company all together.”

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“Offered way below market value for my 911. Scam...avoid if you have a quality car.”

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“More or more of less kept to the original price offered at the beginning. So pleased all round with this”

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“Good customer service. I received the amount I was offered by email. Overall, very satisfied with the service I received.”

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“Offered £1500 less than Motorway achieved. Avoid”

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“THE GENTLEMAN WHO LOOKED AFTER ME WAS AMAZINGLY POLITE AND HELPFUL. I DIDN’T GET QUITE AS MUCH AS I WOULD HAVE HOPED FOR MY CAR - BUT THEN I GUESS NO ONE DOES!! BUT I WOULD DEFINITELY RECOMMEND WBAC.COM TO EVERYONE”

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“All went very smoothly,great way to sell a car without any hassle.”

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“Brilliant service and price for easy car change don’t bother with part exchange at main dealerships. Just use we buy any car!!”

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“Hello I sold my car to we buy any car on Monday 5th June 2023 and the money was in my bank account on Friday 9 th June 2023 and they were supposed to pay all the BMW finance but I received a letter from BMW Finance about 4 weeks later saying that I owed BMW Finance £720 so I went to their depot in Ashford and they said that the BMW Finance is paid off and they said it is my problem to pay the £720 to them so I am not very happy with their customer advise as I thought that it had all been paid”

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“Excellent service 👏 👍”

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“No fuss Good price.... sorted”

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“Fast , friendly and fair service”

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“Great service ..fast and efficient and great value”

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“Excellent. Third member of the family in a month to use yourselves. Decent price and really quick to get everything sorted.”

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“We went to Silverlake Southampton and what a waste of time! Having been quoted £530 we were offered £290, which we declined - they were told it was an 18 year old car so why were they so keen to supply a quote they clearly had no intention of honouring? We suspected that would be the case and we were right...”

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“Poor customer service met the representative at potters bar his attitude stunk from the very out set he had no attention of offering me what was quote even though the book value for the car was much higher than the original quote and my car was above average condition. Found him rude how he spoke was not friendly at all. Avoid this company was my opinion!!”

Helpful Report

“Agreed a price of £10,098 on 29/06/2023 following inspection at their Birchwood branch, unfortunately forgot service book. Returned three days later with the full service history and was told best offer now £9,600. Salesman couldn’t care less. I would avoid these people at all costs.”

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“Dirty robbing pigs. Don’t go there. Robbers”

Helpful Report

webuyanycar is rated 4.4 based on 7,951 reviews