Wayfairer Travel Reviews

Name: Wayfairer Travel
Address: Temple1852, Lower Approach Road, Bristol, Bristol, City of Bristol
Rating: 4.94

4.9 Rating 585 Reviews

99 %

of reviewers recommend Wayfairer Travel

Company Reviews

Metrics

Info

4.9

Based on 585 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

About Wayfairer Travel:

Wayfairer designs tailor-made luxury holidays, safaris, honeymoons and family holidays. We work with commitment to communities and conservation to ensure our holidays are responsible.

Visit Website

Phone:

0117 313 3300

Email:

hello@wayfairertravel.com

Location:

Temple1852, Lower Approach Road, Bristol,
Bristol
City of Bristol
BS1 6QA

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Wayfairer Travel 5 star review on 27th December 2024

Mike And Kate - Sydney Australia

Wayfairer Travel 5 star review on 14th December 2024

453

Anonymous

Anonymous // 01/01/2019

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“Our trip was a dream come true. The arrangements made by Wayfairer exceeded our expectations. The accommodations were as good or better than the descriptions in our trip documents. The staff at each camp were wonderful and the guides were knowledgeable and friendly. We will highly recommend Wayfairer to any of our friends who are considering an adventure vacation.”

Helpful Report

Dear Alan, Thank you for taking the time to leave such a great review. We are delighted to hear that you had an amazing trip and that it exceeded all your expectations. Thank you so much for recommending us to your friends and we look forward to working with you again in the future. The Wayfairer Team

“Wayfairier are absolutely superb - from our initial consultation, the advice on destination, the booking process, the concierge service, the recommendation of hotels, organisation of transport, advice on activities to the friendliness of stay it could not have been better. We will look to book all big holidays with Wayfairer from now on and will recommend them to everyone.”

Helpful Report

Dear Jack, Thank you for taking the time to leave such a great review. We are so thrilled to hear that you had an amazing trip and a relaxing process travelling and planning your trip with Wayfairer Travel. We look forward to working with you again in the future. The Wayfairer Team.

“My wife and I recently completed a trip to South Africa, our first visit. We live in the States, but are originally from the UK, and therefore chose Wayfairer from a number of companies that organize trips to SA. We have travelled quite extensively, however this had to be one of the best vacations we have ever had. Details were organized by Cat Von Bredow and Toon Goss, tours, transfers, hotels, car hire, in effect many moving parts with a a lot of potential for things to go wrong. Two different safari camps, the Blue Train from Pretoria to Cape Town, three days in Cape Town and three days in the Wine Country. Absolutely everything worked as planned, truly amazing. I would strongly recommend Wayfairer to anyone wishing to go to South Africa, and particularly these two ladies who were absolutely First Class.”

Helpful Report

Dear Paul, Thank you so much for taking the time to leave such a lovely review. We are delighted to hear that you had an amazing trip to South Africa and that you had a great time at the safari lodges you stayed at along the way. We are so pleased that you had an enjoyable experience with the Wayfairer Team, especially Cat and Toon. We look forward to working with you again in the future. The Wayfairer Team

“The trip was wonderful. We were well-taken care in every step. And they responded very quickly to every question. We think a private tour is the way to go for us.”

Helpful Report

Dear Yoko, Thank you for sharing this wonderful review with us. We are so pleased to hear that you were well taken care of every step of the way on your journey and that our response times were quick when you had any questions. We agree that a private tour is a fantastic way to travel and are glad you enjoyed your experience. We look forward to working with you again on your future travel plans. The Wayfairer Team

“Really great communications in getting our customized safari package put together. Wayfairer tailored a package specifically to what we were looking for and we loved all the itinerary they set up for us”

Helpful Report

Dear Tim, Thank you for writing your review and sharing your feedback with us. We are so pleased to hear that you experienced great communication with us during the consultation process and that this carried through to an itinerary which you loved. We look forward to working with you again on your future travel plans. The Wayfairer Team

“Wayfairer did an amazing job on our trip to South Africa, last month. From the beginning, the customer service was great, taking into account our needs and desires. During the trip, everything worked as clockwork, with full awareness from service providers about our itinerary. Wayfairer is a very reliable agency, with a very good reputation locally, where the customer is exactly where it should be: at the centre of their services.”

Helpful Report

Dear Roberto, Thank you for sharing your feedback and for writing such a glowing review. We are delighted to hear you found our customer service was great and that everything ran like clockwork in South Africa. We pride ourselves on our customer service and it is a joy to hear you felt this so keenly in your experience of working with us. We look forward to working with you again in the future. The Wayfairer Team

“Wayfairer made the experience easy and was there when we had a few small issues, not of their making. Overall it was excellent experience and I would highly recommend Wayafirer.”

Helpful Report

Thank you for taking the time to write and for sharing such a positive review. We are so pleased you found the experience of working with us easy and that we could help in resolving the small issues you encountered. We're delighted it was an excellent experience and that you would recommend Wayfairer. We look forward to working with you again in the future. The Wayfairer Team

“Josh Flatman was my first point of contact in my search for an excellent place to stay in Botswana which would tick the right boxes for what I wanted! Exciting viewing on game drives.Fair bit of creature comforts. Transport between lodges. And a magic number in £s! Josh patiently but promptly worked around these must do points. We were very happy with the choices of Lodges in Kwando concessions suggested by him. We had an amazing holiday! Thank you!”

Wayfairer Travel 5 star review on 23rd May 2023

Helpful Report

Thank you for taking the time to write such a lovely review and for sharing your photos and great video! We are so pleased to hear that you had a great trip to Botswana and enjoyed all the lodges and areas on your safari. We are thrilled you had a good experience with the Wayfairer Team and especially Josh. We look forward to working with you again in the future. The Wayfairer Team

“Thanks Wayfairer! The team (Toon and Josh) helped organize our very memorable trip through Zimbabwe and Botswana. We had such a great time with the variety of lodges and all of the sights to see. With stops at 4 lodges and all of the transfers in-between, the coordination was on point and the lodge recommendations were great. Communication was excellent and they made sure we knew everything we needed to know. You can't go wrong with the team if you're looking for tailor made trips.”

Helpful Report

Dear Kelvin, Thank you for taking the time to leave a lovely review. We are so pleased to hear that you had a great trip to Zimbabwe and Botswana and enjoyed all the lodges throughout your holiday. We are thrilled you had a good experience with the Wayfairer Team, especially Toon and Josh. We look forward to working with you again in the future. The Wayfairer Team

“I gave Wayfairer an unusual brief, but they were helpful, friendly and creative. I had a wonderful time and would highly recommend them.”

Helpful Report

Dear Anita, Thank you for taking the time to leave a review. We are thrilled to hear that you had a wonderful trip and a great experience with the Wayfairer Team. We look forward to working with you again in the future. The Wayfairer Team

“Thank you Wayfairer for organising our trip to Zimbabwe and Botswana. We were able to customise our holiday and we had a number of connections. All of these worked perfectly. The lodges recommended to us were first class and really made this an enjoyable and unforgettable experience. We found Wayfairer by doing an internet search and they looked value for money. With all the scams happening now we were a little concerned, but now I have no hesitation in recommending Wayfairer, and have already told our family and friends.”

Helpful Report

Dear Robert, Thank you for taking the time to leave a great review. We are so pleased you enjoyed your trip to Zimbabwe and Botswana and all the lodges you stayed at. We are delighted to hear that you had a good experience with the Wayfairer Team and we look forward to working with you again in the future. The Wayfairer Team

“We've just returned from an incredible few days exploring Zimbabwe with Wayfairer Travel. Thanks Toon for arranging a super last-minute trip for us! We will be recommending Wayfairer to our family and friends!!”

Wayfairer Travel 5 star review on 17th May 2023

Helpful Report

Thank you for taking the time to leave a lovely review and for the amazing photos! We are thrilled to hear that you had an enjoyable trip and great experience with the Wayfairer team, especially Toon. We look forward to working with you again in the future. The Wayfairer Team

“Thanks for organizing our outstanding Fly-in Safari to Botswana. We started our trip just 2 weeks before departure. Josh from Wayfairer Team listen to our proposals and adjusted the trip with his great recommendation. Outstanding planning. Thanks Josh. Overall an unforgettable experience and outstanding vacation. All planning was executed perfect without a delay or a single complaint ( 5 locations and 10 nights) Our Safari guides were perfect and we saw more than we really expected. We recommend Wayfairer team for all the booking. The electronic brochure for the trip was very excellent. Awesome Work!”

Helpful Report

Dear Chris, Thank you for taking the time to leave a great review. We are so pleased to hear that you had an enjoyable fly-in safari to Botswana and that you had a good experience with the Wayfairer Team, especially Josh. We look forward to working with you again in the future. The Wayfairer Team

“The guides were great, always there when you needed them. My main goal was to see Lemurs up close Will use Wayfairer again.”

Wayfairer Travel 5 star review on 16th May 2023

Helpful Report

Dear Anthony, Thank you for your lovely review and your amazing photo. We are delighted to hear that you had an enjoyable trip and that you managed to see the Lemurs. We look forward to working with you again. The Wayfairer Team

“The Wayfairer team helped us plan a trip to Chile, spanning everything from Santiago, to Southern Patagonia, and the Atacama Desert in the north. Communication was very easy, even with the big time difference (we're on the US west coast). With so many things to do and see, they started with a suggested itinerary based on our initial call and we went back and forth before settling on the perfect trip. Once we were in Chile, everything moved without a hitch, including restaurant reservations, airport transfers, wine tasting, and even a local tattoo shop recommendation! We really appreciated their focus on sustainability, connecting us with eco-focused lodging and locally-owned tours. Plus it was nice to not think about logistics and just enjoy the vacation. We would definitely recommend the whole Wayfairer team!”

Helpful Report

Dear Ben and Jesse, Thank you for taking the time to leave a lovely review and for your recommendation. We are delighted to hear that you had an enjoyable trip to South America and had a good experience with the Wayfairer Team. We look forward to working with you in the future. The Wayfairer Team

“I very often organise and arrange my own holidays and travel plans, so can be super-critical if anyone I entrust with doing this for me doesn't come up to muster. Wayfairer Travel passed with flying colours! They arranged a safari to Botswana for me and from the outset from first contact, right the way through to being on Safari, they were extraordinarily attentive to detail and ensuring that everything worked like clockwork. Having done safaris in Africa on many other occasions, I gave them a very detailed outline of what I was hoping for, wanted to try and see, what the budget was. They consulted throughout, and produced a brilliantly executed tour that did everything I wanted it to. 100% recommended !”

Helpful Report

Dear Peter, Thank you for taking the time to leave a lovely review and for your recommendation. We are thrilled to hear that you had an enjoyable trip to Botswana and a great experience with the Wayfairer Team. We look forward to working with you again in the future. The Wayfairer Team

“We have just returned from Kenya and Zanzibar and everything was extremely well organsied by Wayfairer and Kat had some great suggestions to make it a memorable holiday. The documentation presentation was very slick too, and the concierge service provided useful help with visas.”

Helpful Report

Thank you for taking the time to leave a lovely review. We are so pleased to hear that you had an enjoyable trip to Kenya and Zanzibar and had a good experience with the Wayfairer Team. We look forward to working with you again in the future. The Wayfairer Team

“Wayfairer our simply the best - my wife and i have used wayfairer now for a number of tours - they always always exceed our expectations. We have just finished a 7 week tour of nepal/india/sri lanka and the maldives - it was ansolutely magical - lotte/june and the team made the complete trip personal and seemless 100/100 perfect”

Wayfairer Travel 5 star review on 12th April 2023

Helpful Report

Dear Greg, Thank you for leaving a great review and for your amazing photos! We are delighted to hear that you enjoyed your 7 week trip and that you had another great experience with the Wayfairer team, especially Lotte and June. We look forward to working with you again in the future. The Wayfairer Team

“I can't speak highly enough of Wayfairer Travel! Our recent trip to India was the most amazing holiday I've ever had, every need was catered for and we were looked after by the guides, drivers and the Wayfairer Team on the ground from start to finish. It really was an incredible itinerary accommodated by Maggie, June and the team in India, and we couldn't have had a better holiday if we tried. It was magic! Don't wait, as we know from the last three years with COVID halting international travel, life really is too short. Invest in Wayfairer Travel for the trip of a lifetime, you won't regret it. From our tiger safari in the amazing Khem Villas, to the Pink, Blue and Gold cities of Jaipur, Jodhpur and Jaisalmer, and the Holi celebrations in Chanood, we were constantly awed by this amazing country. I can't wait to go back again. Thank you Maggie, June, all the guides on the ground in Periplus, and our amazing driver Mr. Singh - we couldn't have done it without you.”

Wayfairer Travel 5 star review on 11th April 2023

Helpful Report

Dear Lynsey, Thank you for leaving such a great review. We are delighted to hear that you had an amazing trip to India and had a great experience with the Wayfairer Team, especially Maggie and June. We look forward to working with you again in the future. The Wayfairer team

“We had a great holiday which was custom made but not completely private so we were able to join small tours. The trip included Rovos rail from Pretoria to Cape Town followed by the Garden Route to Gqeberha (Port Elizabeth). We also fitted in the wine tram and snorkelling with seals in Cape Town. The sea in Gqeberha was too rough to snorkel but the water was warmer than Cape Town.”

Helpful Report

Dear Mike, Thank you for taking the time to leave such a lovely review. We are so pleased to hear that you had an amazing trip to South Africa and enjoyed all the tours. We look forward to working with you again in the future. The Wayfairer Team

Wayfairer Travel is rated 4.9 based on 585 reviews