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Wayfairer Travel Reviews

4.9 Rating 584 Reviews
99 %
of reviewers recommend Wayfairer Travel
4.9
Based on 584 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
4.9 out of 5
Read Wayfairer Travel Reviews

About Wayfairer Travel:

Wayfairer designs tailor-made luxury holidays, safaris, honeymoons and family holidays. We work with commitment to communities and conservation to ensure our holidays are responsible.

Visit Website

Phone:

0117 313 3300

Email:

hello@wayfairertravel.com

Location:

Temple1852, Lower Approach Road, Bristol,
Bristol
City of Bristol
BS1 6QA

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Wayfairer Travel 5 star review on 27th December 2024
Mike And Kate - Sydney Australia
Wayfairer Travel 5 star review on 14th December 2024
Anonymous
Wayfairer Travel 5 star review on 9th December 2024
Richard Moore
Wayfairer Travel 5 star review on 9th December 2024
Richard Moore
Wayfairer Travel 5 star review on 2nd December 2024
Chris Calia
Wayfairer Travel 5 star review on 1st December 2024
Anand & Toshi
Wayfairer Travel 5 star review on 14th November 2024
Jennifer
453
Anonymous
Anonymous  // 01/01/2019
We had booked a safari in Africa as an extension to a cruise we booked with Azamara. Less tha six weeks before we were to travel, Azamra informed us that due to a "lack of Participation," they were cancelling the safari and refunding our money. The safari was as or more important than the cruise itself. We were devestated. Through a stroke of immense good fortune, Wayfairer responded to my queries while trying to find someone to replace the cancelled safari. Kate responded quickly, presented options and put together an FABULOUS trip for us in no time flat. Between Kate and Ruth, all our travel needs were addressed and taken care of. They walked us through the ins and outs of (very) small airplane travel in the bush. They booked us into outstanding accomodations in Botswana, Victoria Falls and Capetown. Our safaris at the Tau Pan and 4 Rivers camps were SPECTACULAR. Our visit to Victoria Falls found us at the stunning Tlele Lodge which was walking distance to the Falls. Ruth booked us a sunset cruise on the Zambnezi and a drum and dinner show which were both unforgettable experiences. The whole trip was virtually seamless with the "i"s dotted and the "t"s crossed. We were so happy with their service that we have already used them to assist us on a future booking. Wayfairer provides superior services in a conscientious and pleasant manner. 5 stars are really not enough!
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Wayfairer organised a very special holiday for us to Kenya. All the accommodation and travel arrangements couldn’t be better. All questions were answered promptly and they kept in touch during our holiday. We had a fantastic safari followed by a week at Diani Beach. All the people, staff and guides, were kind, skilled and experienced giving us a very memorable holiday. Thank you Thea for your care and attention.
Wayfairer Travel 5 star review on 14th March 2024
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This is our fourth trip with Wayfairer now, this time to Egypt, and once again they went beyond our expectations. We had only a couple of weeks until our departure date, but our agent was prompt and got the perfect itinerary for us first time by listening to what we wanted, applying her significant local knowledge and using our previous trips as a guide. The sights, service on the ground, hotel choices and organisation were all spot on. We are working on our next trip with Wayfairer already, and I recommend them to friends all the time.
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Leonie and Toon were absolutely delightful to deal with. After only a brief chat, Leonie put together a trip that was truly spectacular! There was no need to make a single change (although she would have been happy to do so if required). Every hotel / lodge that we visited was utter perfection, the service, the staff, the suites... wow. Everything had been thought about for us so that we didn't have to, it was seamless. Our trip to South Africa was one I will forever be dreaming about. We HIGHLY reccommend Wayfairer, they were full of knowledge and helped us bypass the "tourist traps". Every aspect was tailored to our needs. 10/10
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This was a holiday of a lifetime for the 4 of us - Cape Town/Victoria Falls/Botswana safaris/Seychelles - and everyone at Wayfairer was absolutely brilliant in making sure all the arrangements were in place and worked perfectly. We wouldn't change anything about the trip and hugely appreciated the superb input from Josh and especially Toon who couldn't have done more to support and help us with our planning, arrangements and especially the choice and booking of venues, as well as our within Africa flights. The Botswana safaris were just breathtaking and have left us with memories to last a lifetime. The Wayfairer team are such friendly and brilliant people who we can't recommend highly enough - a million thanks Guys. Best wishes Julian & Sara
Wayfairer Travel 5 star review on 4th March 2024
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Wayfairer helped me and my husband plan our first safari trip to Kenya and Tanzania and the result was a marvelous adventure that we thoroughly enjoyed. Every aspect of the trip was excellent, from transportation, accommodations and meals to outstanding activities and guides. We were able to see an incredible variety of wildlife, benefit from the knowledge of local guides and experience the lovely people, culture and landscape of each place we visited. Both the planner, Angie, and concierge, Ruth, were most helpful at Wayfairer and communicated well by providing all the information we needed before the trip, keeping in touch with us during our time in Africa, and following up afterward. I highly recommend Wayfairer Travel!
Wayfairer Travel 5 star review on 2nd March 2024 Wayfairer Travel 5 star review on 2nd March 2024 Wayfairer Travel 5 star review on 2nd March 2024
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Wayfairer took the stress and strain of making all the many bookings and coordinating reservations, rental cars, internal flights, and other activities. Before going firm on the final itinerary, Wayfairer were very flexible in allowing us to make special requests, make changes etc. Moreover, because they knew the country so well they were able to make suggestions that we had not even considered.The lodges that they booked for us in South Africa, in the areas that we wanted to visit, were all of a very high standard. Their attention to detail was impressive. The Travel Pack that they provided covered every aspect of our trip, including detailed driving instructions between locations, local contact information, and tickets for sightseeing trips and internal flights. Everything that they planned went smoothly. No stress necessary on our part! Very happy with the quality of the service .... including checking up on us 3 days into our holiday. Will use Wayfairers again for sure.
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From start to finish they do that rare thing these days, and listen. Not only to what you want to do and where you want to go, but how you want to do it, offering considered guidance and advice along the way. As such we had an amazing experience, with every little detail thought about, every transfer made. The concierge service is an extra layer of service that really helps make you feel looked after at every step of the way. We will definitely be planning any further adventures with Wayfairer.
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We loved our New Zealand trip with Wayfairer! We wanted to pick a responsible travel company and looked at 3 options. Wayfairer listened to exactly what we wanted and came up with an amazing itinerary that covered everything we wanted and had some great extra suggestions, with a good balance of driving and sightseeing/adventuring. Plus it was right on budget! Everything they organised went without a hitch and our travel concierge kept us up to date and well informed. We would thoroughly recommend.
Wayfairer Travel 5 star review on 28th February 2024 Wayfairer Travel 5 star review on 28th February 2024 Wayfairer Travel 5 star review on 28th February 2024 Wayfairer Travel 5 star review on 28th February 2024
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From start to finish, the great communication, the attention to detail and the level of service offered by Wayfairer staff made for a wonderful experience. Our trip to India was just magical with great accommodation, expert guides, luxury transport and knowledgable local reps. Huge thanks to Lotte, June and the whole team at Wayfairer/PeriPlus.
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Our family would like to say a big thank you to Wayfairer (Josh and Ruth) and all people involved to offer us this amazing time in Botswana. This trip was much more than a safari and well above our expectations. Wayfairer, thank you for recommending us this amazing destination for our first safari experience and taking care of our family paying attention to every small detail. Our stay in Chobe was brilliant and the camp you recommended was at a perfect location, friendly atmosphere, incredible people that made us feel at home out of home! We saw many many animals and really enjoyed one of our game drives when we saw a leopard hunting a small impala! Okavango Delta and your recommendation for Okuti was outstanding! I now understand why Josh proposed this incredible place, when we were discussing about this trip. Its the best place on earth we have visited and we have travelled a lot :) thank you for the amazing stay we had there, which gave us breathless experiences with hippos and lions. That was our first experience with Wayfairer and it was an amazing one. Highly recommened! Looking forward to raveling again with you soon.Thank you so much for organising such an incredible trip and offering us a lifetime experience!
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From the first enquiry for my horse riding Safari in Kenya, right through to the end of my holiday, Wayfairer kept me informed, and were there throughout. Nothing was too much trouble for them. The travel portal where all my holiday details were stored was an excellent idea, easy to use and always available. The Safari was reasonably priced and the level of luxury second to non. The accommodation excellent, and both my guide and the lodge staff could not do enough for you. All the travel and transfer arrangements were organised without a flaw and all went smoothly. I would recommend Wayfairer without any hesitation, and will definitely use them again for my next holiday.
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Our family of four had a fantastic safari in Tanzania, Kenya and Uganda with Wayfairer Travel. They planned and organized a flawless trip with fine lodging, super friendly and informative guides and smooth and easy logistics. Wayfairer's concierge made it easy to prepare for the trip and answered any questions we had while traveling. We saw an awesome assortment of wildlife across the three countries and savored our experience with the mountain gorillas in Uganda. We highly recommend Wayfairer!
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All of our transfers and connections went very smoothly. The arrangements for accommodation in Kenya were very good. We saw all of the big 5. Our trackers/ guides were exceptionally helpful and knowledgeable. Excellent itinerary. Very enjoyable break
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Superb itinerary and excellent driver and guide
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We used Wayfairer Travel to book our honeymoon, explaining the style that we were looking for, and they absolutely excelled in each area! We took in two countries and three locations, and each of them were incredible and were exactly what we were hoping for. We would absolutely recommend Wayfairer Travel to anyone for booking their next getaway.
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The arrangements for accommodations in the SA game park were very good. We saw all of the big 5 and then some. Our tracker/ guide was exceptionally helpful All of our transfers and connections went smoothly. Mozambique was amazing. Our accommodations exceeded our expectations. Charming helpful considerate staff; magnificent accommodations; exceptional food and beautiful beach. Our only suggestion is for people like me who booked a long time in advance Wayfairer could do more with keeping in touch between the down payment stage and the final payment
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Thorough and precise advise on the tour prior to trip by our travel specialist. Also during and after the holiday, Thea from the concierge team was always readily available for resolving any issues we had and followed up on how we were getting on. They were both extremely helpful and polite in dealing with us. Price of tour was definitely good value for money and made to fit around our budget with good choices of hotels and sight seeing. We would certainly be recommending Wayfairer to family and friends, at the same time look forward to booking more trips ourselves.
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Our honeymoon with Wayfairier was an amazing experience! Amidst wedding preparations, we had limited time for honeymoon planning and entrusted the agency 100%. They exceeded our expectations. Algo tipo Juan was there for every step of the way and made the experience incredibly pleasing and unforgettable :) We look forward to traveling with Wayfairer again soon!
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Overall, we had a wonderful time in India with its rich culture, and history. We adventured, experienced and learned a lot that we never had before! The lodging selections are excellent: clean and comfortable; Indian food from north to south, it is an adventure for me. I had a concern before the trip, but I loved almost all the foods along the way; The services, I have nothing to say but praise! We were all moved and touched! Realistically, nothing is always perfect. This trip for us, is the transportation: 1. Air India, cancelled my flights a few hours before the departure and we had such a struggle to find alternatives and also with high expenses, which goes out of my budget; 2. Domestic flights (4) and train (1) we had. None of them ran on time. Every time, it was delayed. This explains why our itinerary says each time when we have flight or train, that "spend the rest of the day as a leisure" ;-) 3. We were sent to a wrong airport after the Kanha national park, so the flight had to be changed into a late evening one. We arrived in Mumbai following early morning. But we did not miss any activities, just a few hours of sleep. We understand things happen. The local travel agency apologized a few times. We have no complaints.
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Wayfairer Travel is rated 4.9 based on 584 reviews