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Wayfairer Travel Reviews

4.9 Rating 615 Reviews
99 %
of reviewers recommend Wayfairer Travel
4.9
Based on 615 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
4.9 out of 5
Read Wayfairer Travel Reviews

About Wayfairer Travel:

Wayfairer designs tailor-made luxury holidays, safaris, honeymoons and family holidays. We work with commitment to communities and conservation to ensure our holidays are responsible.

Visit Website

Phone:

0117 313 3300

Email:

hello@wayfairertravel.com

Location:

Temple1852, Lower Approach Road, Bristol,
Bristol
City of Bristol
BS1 6QA

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Wayfairer Travel 5 star review on 9th March 2025
Janice And Mike Wingrove
Wayfairer Travel 5 star review on 9th March 2025
Janice And Mike Wingrove
Wayfairer Travel 5 star review on 9th March 2025
Janice And Mike Wingrove
Wayfairer Travel 5 star review on 9th March 2025
Janice And Mike Wingrove
Wayfairer Travel 5 star review on 9th March 2025
Janice And Mike Wingrove
Wayfairer Travel 5 star review on 9th March 2025
Janice And Mike Wingrove
Wayfairer Travel 5 star review on 9th March 2025
Janice And Mike Wingrove
479
Anonymous
Anonymous  // 01/01/2019
I had a wonderful trip with lots of little personalized touches! My agent helped me plan the best trip with wildlife encounters plus comfort on the road.
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I had a multi-week journey to South Africa arranged for me through Wayfair and I don't think I could be happier with this decision. From the very first moment I spoke with Vernon and Peach (Praew) I felt reassured that I made the right choice for my first international travel. The team was very helpful in providing guidance, they were communicative, transparent, and did not apply pressure to make decisions. Even when I had difficulties on my part with a banking issue, the team did not give up. Every part of the trip was perfect. I did not have a single issue with any accommodations and Peach contacted me several times along the way to make sure everything was going well. If you are traveling internationally I cannot recommend this travel group enough and will be sure to use them in the future as well.
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Dear Brendan, Thank you so much for your fantastic 5-star review of Wayfairer Travel! We are absolutely thrilled to hear that you had such an amazing experience with us. It warms our hearts to know that from the very beginning, our team made you feel reassured and confident in choosing us for your first international travel. We pride ourselves on providing helpful guidance, transparent communication, and a pressure-free environment for our travelers, so it's wonderful to hear that you noticed and appreciated these aspects of our service. Even when faced with a banking issue, we were determined to help you every step of the way without giving up. We're delighted that every part of your trip was perfect and that you didn't encounter any issues with accommodations. Peach made sure to keep in touch with you throughout your journey to ensure everything was going smoothly. Your kind words and recommendation mean the world to us. Thank you again for choosing Wayfairer Travel, and we look forward to assist you in the future. The Wayfairer Team
The team at Wayfairer customized and arranged our recent trip to northern Argentina. We had a number of specific locations and activities we wanted to fit into our two-week stay. They were able to accommodate all of our wish-list items and also recommended a wonderful three-day excursion to the Ibera Wetlands that we never would have known about or discovered on our own. When traveling, I am usually the one in our family to do all of the planning, make all the arrangements, and keep us on course during the trip. Wayfairer took all of the heavy lifting off my shoulders for this trip, which made it a breeze and a true vacation. It was a pleasure working with them and I would do so again. Also, highly recommend Argentina - Buenos Aires, the Ibera Wetlands, Tilcara and Cafayate. Such a beautiful and diverse country!
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Dear Crystal, Thank you so much for giving Wayfairer Travel a 5-star review! We are thrilled that we were able to customize and arrange your recent trip to northern Argentina and have taken onboard the feedback you provided. We're delighted to hear that we exceeded your expectations and made your trip a breeze and a true vacation. It was a pleasure working with you, and we would be more than happy to assist you with any future travel plans. Thank you once again for your kind words and recommendation of Argentina - we agree that it is a beautiful and diverse country! The Wayfairer Travel Team
Wayfairer arranged an amazing trip to South Africa and Victoria Falls. Every detail including airport guides, transfers and accommodation suiting our taste and budget. From our first online meeting with Vernon their service was professional and very informative. The concierge service was also amazing to arrange extra services after our booking. They even checked in during our holiday to ensure everything was going well. Can’t recommend enough
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Dear Liza, Thank you so much for leaving us such a lovely review. It brings us great joy to know that you had an incredible time. We look forward to helping you plan another incredible adventure soon! The Wayfairer Travel Team
From beginning to end -- trip planning to return -- we were extraordinarily well taken care of by the entire Wayfairer Team which responded promptly and knowledgeably to our interests and constraints and made it possible for us to experience the proverbial "trip of a life-time." Thanks! Heidi
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Dear Heidi, Thank you so much for leaving us a 5-star review. We are incredibly grateful for your kind words and for taking the time to share your experience with us. We sincerely appreciate your support and hope to have the opportunity to welcome you back for more incredible adventures in the future. Best regards, Wayfairer Travel Team
I was helped by Chanelle for my trip to Bora Bora. This is the first time I was using Wayfairer and She went out of her way to help me with every single thing. I would bug her with questions and she was so patient with me and answered all my questions regarding my itinerary.She was kind, very helpful and emphatic towards my last minute visa issues. The tailored made trip was a dream come true. I highly recommend them . It was one of the amazing experiences me and my daughter had. Chanelle ! you are the best !!! Thank you for everything !
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We recently booked our honeymoon to Kenya through Wayfairer Travel, and it was an absolutely incredible experience. From the moment we landed in Nairobi to our final day in the Masai Mara, every aspect of our trip was flawless. The itinerary took us from Hemingways Nairobi to Saruni Samburu, then to Saruni Wild, and finally to Mahali Mazuri. Each hotel was fantastic, offering exceptional service, delicious food, and knowledgeable guides. The seamless flow of the trip made our adventure stress-free and truly memorable. A special thanks to Josh, who helped us book the trip. He was incredibly flexible, offering us numerous options without making us feel overwhelmed. Thea, our travel concierge, was always available, kept us well-informed, and regularly checked in to ensure everything was perfect. The planning, the execution, and the overall experience exceeded our expectations. Wayfairer Travel made our honeymoon unforgettable, and we couldn't be happier with their service. Highly recommended!
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Dear Jack, Thank you so much for your wonderful 5-star review! We are absolutely thrilled to hear that you had an incredible experience booking your honeymoon to Kenya with us. It's fantastic to know that every aspect of your trip, from landing in Nairobi to your final day in the Masai Mara, was flawless. We truly appreciate your kind words about Josh and Thea too! Warmest regards, The Wayfairer Travel Team
Wayfairer Travel planned a trip of a lifetime for our group!! The accommodations, transportation, daily activities and tours were perfect!!! We did have a glick but Chanelle was quick to respond and resolve! We really appreciated that. We had a very positive experience and will definitely consider reaching out to Wayfairer Travel for future travel plans!
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On short notice Eleanor created a wonderful trip for us. Every step of he way we had fantastic service. We were meet by our guide and driver at each airport and we were of on an adventure. The hotels selected were great and we found the parks we visited different and diverse from each other.
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Dear Knowles, Thank you so much for your kind words and for giving Wayfairer Travel a fantastic 5-star review! We are delighted to hear that you had such a wonderful trip with us. We greatly appreciate your mention of Eleanor and her exceptional ability to create an amazing itinerary for you on such short notice. We look forward to planning your next holiday! Best regards, Wayfairer Travel Team
A great company to have at your side when traveling. Everything was 5 star from transfers , flights and accomodation. Communication was exceptional from the moment of booking till arrival home. Thank you Wayfairer.
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Dear Sharron, We are absolutely thrilled to hear that you had such a fantastic experience with us. We greatly appreciate your kind words and are delighted to know that everything was top-notch. Thank you for choosing Wayfairer, and we hope to have the pleasure of assisting you again in the future. With warm regards, The Wayfairer Travel Team
This was about our third trip with Wayfairer. Currently working on another one. Thank you. Positives: accessible, really knows the areas that we go to, listens to our needs and wants, flexible, upbeat, professional, ecosensitive Be aware: expensive ( though pay for what you get), you get moved through different people in the organization so hard at times to have a "contact"
Wayfairer Travel 5 star review on 13th June 2024
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We had an absolutely amazing and unforgettable trip to Uganda!! Eleanor and Cissy were always very helpful, communicative and responsive to any questions/concerns we had and did a fantastic job planning and coordinating our itinerary and lodging. From the moment we landed in Uganda we were greeted and whisked away to start our adventure. We saw the beauty of Uganda, had amazing wildlife experiences with game drives, gorilla trekking in Bwindi Impenetrable Forest, and learned so much about the Ugandan culture and people, who have the absolute best smiles! Our guide, Gulielm, from our ground team Speke Holidays, was such a pleasure to spend 8 days with. His in-depth knowledge of the African animals we saw and the history of Uganda, combined with his engaging personality truly made our trip a once in a lifetime experience. Wayfairer created the perfect Ugandan adventure for us!
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The journey was wonderful, the best trip ever. All the logistics were perfect. Lorna and Eleanor were incredibly helpful. Can't wait to go back to Africa.
Wayfairer Travel 5 star review on 7th June 2024
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Greatly appreciated the work the Wayfairer team put into designing a vacation that aligned so well with our hopes and vision. The lodging, food, transportation and welcoming staff were terrific. Loved that some of the lodging did same day laundry for free!
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Dear Deb, Thank you so much for your 5-star review! We greatly appreciate your support and feedback. We are thrilled to hear that you had an amazing experience with us and that the vacation we designed for you was exactly what you are looking for. Once again, thank you for your kind words and for choosing Wayfairer Travel. We hope to have the pleasure of planning your next holiday! Warm regards, The Wayfairer Travel Team
Amazing journey, planned with attention to detail and incredible taste. All the locations were in the middle of the action for wildlife spotting. The Concierge support us for every little aspect, making our journey one in a lifetime
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Our second trip with Wayfairer, a mother and son road trip around Iceland. Perfectly paced for both our needs and brilliant activity suggestions I wouldn’t have considered that really helped us bond. Thank you, another incredible trip and we finally saw the Northern Lights!!
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Dear Customer, Thank you so much for your wonderful 5-star review! We are truly honored to have been a part of your second trip, a mother and son road trip around Iceland. It brings us immense joy to hear that the trip was perfectly paced for both of your needs and that our activity suggestions helped you bond in ways you hadn't expected. We look forward to assisting you in creating many more unforgettable journeys in the future! Warmest regards, The Wayfairer Travel Team
My partner and I booked our 3-week, self, driven tour of Namibia through Wayfairer and from the first point of contact we knew this was going to be a special trip; not just because we were visiting an absolute gem of a country, but because of the time, effort and consideration that Kate put into organising our holiday. From the off, Kate listened to what we wanted to do, where we wanted to go, and what suited our budget. But she also provided expert knowledge and advice on all these aspects to ensure that we got the best value out of our trip in both time and money. The itinerary she came back with really sparked the excitement for what ended up being the adventure of a lifetime. If anything needed changing, Kate and the concierge team were readily on hand, even at weekends at times, to help us out, and nothing felt like too much of an effort. We also always knew we were going to spend a few thousand pounds on our trip, but honestly, booking with Wayfairer really made us feel like we were getting the best value for our money. I even checked some prices out elsewhere, or looked at direct bookings, and rarely did anything seem to compete with what Wayfairer was offering. Therefore, as much as it pains me to say it, because I want to keep Namibia and Wayfairer as my own little secrets, I couldn’t recommend both of them enough. And I’m sure Wayfairer has plenty of great agents, but if you can get Kate to help you out you won’t regret it. I’ll finish with the real highlight of the trip though, which was getting engaged to my now fiancée in front of the elephants in Etosha National Park. It was the perfect setting for one of the happiest days of my life, and my fiancée and I will never ever forget it. And when I told Kate, she was absolutely over the moon for us both and for having played a part in our best trip ever! So enjoy your adventure and safe travels!!
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I just returned from a memorable 2-week trip in Madagascar and from an utterly unforgettable experience. Wayfairer plans were executed clearly, timely, and without any challenges. Even when I though I was going to have an issue, I contacted Cissy, my very attentive concierge, and she quickly clarified the matter and everything proceeded as luxuriously and beautifully as initially planned. I had caring and knowledgeable guides and drivers everywhere I traveled. To avoid surprises, I recommend that you clarify with Wayfairer before traveling if and when your alcoholic drinks are included (they were in some places and not in others) and whether your internal commercial flights are in business or coach. I have another trip to Namibia planned with Wayfairer I am looking forward to experience and enjoy.
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completely seamless, EVERYTHING was amazing . Chanelle was brilliant & did everything we wished for & more . communication was brilliant ,with constant updates while putting the trip together. Wayfairer have an amazing team that go that extra mile to make your holiday one in a life time. Now we are looking forward to doing another Thanks a million Chanelle & team
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Wayfairer planned the most wonderful Patagonian holiday we could have ever asked for! From the various logistics of arranging domestic flights, tours, our W-trek in Torres del Paine, a border crossing between Chile and Argentina, and more, they were incredible to have working out the details on our behalf! Each activity and tour they had arranged for us was wonderful. The attention to detail in planning each stage of our trip was top-notch! We would 100% recommend using them for any travel plans, but definitely for any Patagonia trip in the future. Our trip was so much better knowing that we had the Wayfairer team there to arrange all transportation, tours, and more. Without Wayfairer going above and beyond, we don't know how we would have coordinated all the details of the trip or if we would have been able to fit as much in as we did. If you are looking to visit Buenos Aires, Ushuaia, El Calafate, Perrito Moreno Glacier, Puerto Natales, and/or do the W-trek Torres Del Paine, Wayfairer is the way to go! Lotte and Juan were always willing to answer all questions and help us navigate the planning process. Thank you for making our dream a reality!
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Wayfairer Travel is rated 4.9 based on 615 reviews