Wayfairer Travel Reviews

Name: Wayfairer Travel
Address: Temple1852, Lower Approach Road, Bristol, Bristol, City of Bristol
Rating: 4.93

4.9 Rating 559 Reviews

99 %

of reviewers recommend Wayfairer Travel

Company Reviews

Metrics

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4.9

Based on 559 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

About Wayfairer Travel:

Wayfairer designs tailor-made luxury holidays, safaris, honeymoons and family holidays. We work with commitment to communities and conservation to ensure our holidays are responsible.

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Phone:

0117 313 3300

Email:

hello@wayfairertravel.com

Location:

Temple1852, Lower Approach Road, Bristol,
Bristol
City of Bristol
BS1 6QA

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Wayfairer Travel 5 star review on 14th November 2024

Jennifer

Tim Mathiesen

447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Advised by someone who really knew the area and had stayed in or visited the very places we went. Able to find small friendly places to stay, responding to our desire to avoid the standard international hotel. Using organisations owned and run locally, so that we weren't feeding the coffers of the big internationals. It's hard as a tourist, being in an area only a few days, to get a good experience of the local culture, but this holiday allowed a taste of authenticity.”

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“From start to finish it was a fantastic experience! Harry was really helpful in putting together a bespoke itinerary for us and was great at making suggestions. He put together a perfect route for us that made the best use of our time and included everything we wanted to do and it was all within our budget!”

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“Harry arranged our holiday in Myanmar and was quick to make a number of changes that we requested. The itinerary gave us many opportunities to meet local people, to learn about their culture and history. He replied promptly to our emails and processed our booking promptly. The tour guides were wonderful - always accommodating, friendly and happy to answer our questions and interpret for us.”

Wayfairer Travel 5 star review on 21st January 2017

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“Thank you for planing and organising so professionally our best ever safari in Tanzania and our daughters beach wedding on Zanzibar at the Breezers Hotel A lifetime of memories made for us by Tom Blakey Fabulous time had by all guests Bride and Groom were overwhelmed by the attention to detail throughout every step of the journey and there unforgettable wedding day was perfect Staff at :- Serena Mivumo River Lodge, Tanzania And Breezers Hotel on Zanzibar Were all incredible without exception Tom you are a star and a dream maker We are already planning our next visit - with your help of course Many thanks and kind regards Ken and Gill Hall”

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“Last October we decided we wanted to go on safari. As I had been on safari in Northern Tanzania (Serengeti, Add to dictionary and Lake Manjara) a long time ago, and enjoyed it very much, I thought it would be nice to do again, possibly followed by a relaxing stay on Zanzibar. My only objection was that it might be too crowdie with tourists by now. I got in contact with Tom Blakey of Wayfairer and voiced this concern. Tom immediately confirmed that if we wanted peace and quiet out of the beaten track all of these places were not to be recommended. Instead he came up with two different game parks in Southern Tanzania and a little island offshore South of Zanzibar. After several rounds of email questions and answers between Tom and us we decided on 3 days in Lake Manze tented camp in the Selous, 3 days in Mdonya Old River Camp in Ruaha National Park, topped by 5 relaxing days in Butiama Lodge on Mafia Island and travel between those by light aircraft. The recommendations all proved to be excellent. We were lucky to be off season and for game drives always had the landrover to ourselves, of course accompanied by good guides and drivers. But even in peak season, the camps have only twelve tents for two people so there could never be more than 24 in total. 'Tents' had everything we needed from double bed to shower and from wardrobe to mosquito repellant. All in a very friendly atmosphere and most importantly, we saw lots of animals (including many species of birds) in their natural habitats. Both parks are huge and there is no habitation whatsoever. Butiama Lodge really is relaxing and comfortable with very friendly staff and Mafia Island has very little tourists. In fact if you come and expect to find souvenirs you are in the wrong place. The flights in between were highlights themselves, mostly only room for 4 passengers. The views from the propeller aircraft were magnificent. Waifairer's organization was excellent and on arrival and departure we were met by transportation to bring us to and from the national airport for the domestic flights. Thanks Tom! Barry Salomons and Sue Carter”

Wayfairer Travel 5 star review on 10th January 2017

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“My first time in that part of the world - Kenya. I wanted to play it safe, and since on vacation for a few days only, I wanted the transition smooth. Not only I got that, but the place selected had a sterling service, the guide for the safari was dedicated and I saw so many different types of animals. Also, with Wayfairer, everything was clearly explained and understood in advance. I was well looked after. I will definitely go back to Wayfairer, for my next adventure/exotic trip.”

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“My friend and I booked with Wayfairer Travel for our trip to Kilimanjaro in September 2016. The whole experience was beyond amazing. From a personally tailored hike plan to the team of porters and guides, everything was handled perfectly. We met up with Tom for a coffee before deciding on Wayfairer, but the moment you hear the passion in his voice for the fair treatment of the Porters and Guides working on the mountains It didn't take us long to make our decision. The trek itself was amazing and we loved every bit of it. The whole team at Fair Travel were very punctual, friendly and welcoming. We did lemosho route on Tom's advise and it is beautiful and great for acclimatizing. Our guides and Porters were amazing. They were friendly and experienced. One thing that I loved especially compared to some other treks that I have done is that the guides accessed our stamina and strength and knew exactly how fast or slow we should be climbing at different routes on the trek, so they set the perfect pace and made it much easier for us than it would have been otherwise. They were strict with the speed and diet and kept an eye on our appetite which I think is one of the most important things up on the mountain. And the food was absolutely delicious so a special shout out to the chef. Wayfairer and Fair Travel attract these amazing guys to work with them because they pay them and treat them fairly and having a great team around you makes for a great experience for the customer on the mountain. I will definitely travel with Wayfairer Travel again!!”

Wayfairer Travel 5 star review on 29th December 2016

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“Our experience with Wayfairer was excellent from start to finish. We had a relatively tight budget and Tom was the only person to really listen to what we were looking for and then make it happen. From first contact through to arriving home, the whole process was so effortless and went without a hitch. I can't recommend Wayfairer enough!”

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“We were able to discuss our requirements in advance and everything on the agreed itinerary was delivered as per expectation. All Wayfarer and appointed guides and drivers were all of a very good standard and a pleasure to be with. We were felt safe with the quality of drivers and enjoyed the personalities and knowledge of the guides.”

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“Our trip organization in Burma was excellent. More over, Wayfairer choose the mix of different events very well. We enjoyed the trip! We are extremely truly for our guides. We learned a lot about the culture, history, people. Each guide has its our opinion that I like very much. I have two favorites in this trip: - Inle lLake ecosystem - Pagodas made from teak.”

Wayfairer Travel 5 star review on 1st December 2016

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“Tom at Wayfairer did a fantastic job organising our honeymoon. He patiently listened to our suggestions and tailored a number of different options for us, changing dates and itinerary several times to best suit our tastes and availability. All the documentation, as well as some additional tips, was sent to us well in advance. Tom and Harry have always been extremely efficient and responsive whenever we had some queries and made the whole process very easy for us. Overall it was an amazing trip. Thanks guys!”

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“It was challenging to organise this holiday, getting the weather right to travel north to south, varying expectations from family members and family logistics with people coming in from New Zealand, London and other parts of the UK. Harry helped put the program together, making key recommendations and final adjustments to account for family members needing to depart early. Once in Hanoi we were met by our guide who helped with local information and advice. We thoroughly enjoyed exploring Hanoi at night and eating at local stalls. The Water Puppets were entertaining and worthwhile. Halong Bay was both beautiful and an opportunity for us as a family to relax with a water fight while kayaking. The transfer to Hue was delayed due to a typhoon and flooding in Hue, but our guide handled all the rebooking and the next day we arrived to a mildly flooded Hue. The wet weather did not dampen our new guides enthusiasm and soon we were being shown the stunning Citadel and majestic Tomb of Emperor Ming Mang. The following day we drove from Hue to Hoi An via the Hai An pass, a long but interesting journey in which we learnt more about Vietnamese history and cultural diversity from our encyclopaedic guide. Hoi An provided relaxation on the beach but also allowed us to explore the countryside on bikes, the most abiding memories are however the cooking class where we tried to emulate the skills on display every evening in the local market. After 4 days in Hoi An a transfer to Ho Chi Min took us to an ever more modern city with hustle and bustle. The following day saw a visit to the Cu Chi tunnels and a deeper understanding of recent Vietnamese history. The highlight of Ho Chi Min was however without doubt the Vespa tour. Being in the middle of traffic and slithering eel like through a forest of motorbikes to stop off at different points and explore the city, was a truly memorable experience. On then to the Mekong delta, again a long transfer by minibus supplemented by useful points along the way explain local agriculture. Roadside food was a revelation and far from the western expectation. The Mekong itself is impressive and the floating market fascinating. Throughout the holiday we were accompanied by knowledgeable and helpful guides, the food was as anticipated exceptional and the people welcoming. This was voted unanimously as the best holiday yet and Wayfairer contributed substantially with their organising and skill to achieving this.”

Wayfairer Travel 5 star review on 13th November 2016

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“Our experience was totally AWESOME! The guides were totally into us. Once we were scheduled to bike ride. It was 120 degrees and we are elderly. Needless to say, we didn't bike but opted for massages which our guide arranged. Flexible would be the best description of our guides.”

Wayfairer Travel 5 star review on 24th October 2016

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“Harry and the team helped me plan a holiday of a lifetime in Thailand with my family .We were able to include something that each member of the family would really enjoy including culture , cooking , adventure , wildlife and relaxation . We started in Bankok and travelled to Kanchnburi , Chiang Mai and on to Phuket . We only had 2 weeks , but we did so much and saw so much that it felt like we were away for months. Every part of the journey was planned to perfection and it took all the stresses away of travelling so that we could just enjoy learning about this amazing country . The guides we had were superb and went out of their way to ensure we had the most amazing experience and that we learnt about the culture and tasted the most fantastic food at every opportunity . All the accommodation we stayed in was amazing from The luxurious shanghai mansion in the centre of China town Bankok , to the floating raft hotel and the Jungle tree houses . Some of the highlights were the Grand Palace In Bankok , waking up to watch an elephant bathing in the River at the raft hotel , the Jungle trek where we came face to face with a troop of Monkeys and the beautiful lake trip at Khlong Saeng National Park . The Farm Cookery school was inspiring . And finally our beautiful beach front hotel suite in Phuket where we relaxed for a few days at the end of the holiday before the flight home. I would definitely recommend using Harry and his team to pland and book your holiday and provide local guides who are knowledgeable and great fun to travel with.”

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“We were in Chiang mai and had a short and tight itinerary in mind and couldn't book onto the cooking course we wanted, so I asked Harry to help find us an alternative. Not only did we have. Great day, Harry was able to arrange the company to pick us up from our hotel and drop us back, despite staying out of the main city. Usually tours in China mai only pick up from hotels within a certain distance from he centre, so this was a great addition as it meant less money and time we had to spend in organising additional transport into the centre at the beginning and end of the day.”

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“They helped us to incorporate activities and sights that were important to us, creating our perfect honeymoon. And they were always on-hand to assist us, even when we were over the other side of the world.”

Wayfairer Travel 5 star review on 21st October 2016

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“They put together a very lovely itinerary and really listened to what we wanted from our trip.”

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“Wayfairer help us plan our honeymoon. It was great that we got to have a few options for the lodges and hotels that we wanted to stay in so that we could find the best fit for us. We felt like celebrities every where we went since we were always greeted by someone to help us get to where we were going, even immediately after exiting the airplane! The staff at the Saruni Mara lodge were excellent and we loved our guide, John. The lodge was in a beautiful location, our room was spacious and even came with hot water bottles for the bed every night since it was chilly. We loved the family style dinners around a beautiful table. Everyone got to know each other and we all talked about where we are from, our jobs, lives, travels and of course what we had seen during our day. Our stay at the Waterlovers resort was excellent as well. It was so peaceful and relaxing. Each room got their own mobile phone so that we could call the hotel for any need even when we were away from the hotel. They arranged restaurant reservations and a personal driver for us as well. Meals at the hotel were excellent and every day there was a new menu to choose from. Tom at Wayfairer checked in on us during the middle of our honeymoon to make sure everything was going smoothly and immediately made any changes/accommodations to make our honeymoon the best we could have imagined. We loved the excellent service we received from Wayfairer and all of the people we met during our Wayfairer organized trip.”

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“Wayfairer did an outstanding job in inquiring into my families wishes. We were looking for an "off the beaten track experience" in Africa; authentic and child friendly. Wayfairer completely delivered against our aspired Africa experience.”

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“Tom at Wayfairer really listened to what we wanted in order to deliver an unforgettable holiday for our first wedding anniversary.”

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Wayfairer Travel is rated 4.9 based on 559 reviews