Wayfairer Travel Reviews

Name: Wayfairer Travel
Address: Temple1852, Lower Approach Road, Bristol, Bristol, City of Bristol
Rating: 4.93

4.9 Rating 559 Reviews

99 %

of reviewers recommend Wayfairer Travel

Company Reviews

Metrics

Info

4.9

Based on 559 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

About Wayfairer Travel:

Wayfairer designs tailor-made luxury holidays, safaris, honeymoons and family holidays. We work with commitment to communities and conservation to ensure our holidays are responsible.

Visit Website

Phone:

0117 313 3300

Email:

hello@wayfairertravel.com

Location:

Temple1852, Lower Approach Road, Bristol,
Bristol
City of Bristol
BS1 6QA

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Wayfairer Travel 5 star review on 14th November 2024

Jennifer

Tim Mathiesen

447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would give 100 stars if I could. My expectations for the trip were sky high and somehow they exceeded them. Maggie was easy and attentive in planning. She LISTENED to our goals and needs and then designed a trip based on what we wanted instead of prepacking a trip. She listened to changes and incorporated what we wanted. Toon was an amazing concierge. She helped answer our questions before and during the trip. Despite travelling half way around the world to a time zone 8 hours ahead of ours it seemed easy. The trip itself was Heavenly. Every resort, guide, excursion was incredible. In fact our guide, Ebenezer, felt like a member of our family and when we left the Serengeti we kept texting him from Zanzibar. We wanted him to go with us! I don't think there is a single thing I have done differently. I just fret that we won't ever match this trip in future plans. If you are planning a Safari you would epically fail if you did not use Wayfairer. We plan to use them again for other elite level travel.”

Helpful Report

Dear Gary, Thank you so much for taking the time to leave such a lovely review. We are delighted to hear that you had an amazing holiday and enjoyed all the lodges and experiences. We are so pleased to hear that you had a great experience dealing with The Wayfairer team, especially Maggie and Toon and we are looking forward to working with you in the future to plan your next trip. The Wayfairer Team

“My wife and I were planning for a short but amazing Africa trip, and I was struggling to choose from the various tours out there, and stumbled upon Wayfairer. It was the perfect place to settle and plan our trip. Jess was our tour planner, and she was easily accessible, great to communicate with, and really understood our goals for the trip. Then when we were close to embarking on our trip, Toon the concierge was amazing at helping us deal with some last minute flight issues, and always checked in on us to make sure everything was going great. To be honest, I don't think the service could have been better. I would strongly recommend Wayfairer to anyone, and I look forward to arranging another trip with them in the future.”

Helpful Report

Dear Omar, Thank you for such a kind review and recommendation. We are so pleased that you had an enjoyable holiday and a great experience with the Wayfairer team, especially Jess and Toon. We very much look forward to planning your next trip in the future. The Wayfairer Team

“We just returned from our Antarctica journey. It was AWESOME thanks to Wayfairer and GAdventures. This trip was in the planning since 2019 but was postponed/reschedule to Dec 2022 due to COVID. Wayfairer kept us informed the entire time and when it was time to go, they made sure everything was in place. This is the second time Wayfairer has planned a trip, the first being a Safari and we will definitely have them plan another trip. Our journey to Antarctica exceeded our expectations. In addition to great food, a great crew and wonderful accommodation, there was a sense of authenticity about this trip. We loved it!!”

Wayfairer Travel 5 star review on 23rd January 2023

Helpful Report

Thank you for taking the time to write such a lovely review. What a great photo! We are delighted to hear that you had an incredible time on your long-awaited Antarctica adventure and we can't wait to plan your next trip for you in the future. The Wayfairer Team

“We have had an amazing experience with Wayfairer and I wouldn't hesitate to recommend them. From first contact they have listened to what we were hoping for and have been responsive and thoughtful. We felt very well cared for throughout during our wonderful trip to Kenya and Tanzania - all connections went very smoothly and the accommodation was awesome. We were able to completely switch off from any logistics and just '' holiday''. I will be contacting them again for our next trip”

Helpful Report

Dear Annie, Thank you so much for taking the time to leave such a wonderful review. We are delighted to hear that you enjoyed your holiday to Kenya and Tanzania. We look forward to working with you again in the future. The Wayfairer Team

“We recently returned from a holiday to India organised by Wayfairer Travel and I could not fault the arrangements in any way. The representatives both in the U.K. and in India were excellent and the itinerary was well-organised and seamless. It was a superb trip.”

Helpful Report

Dear Julie, Thank you for your kind review, we are thrilled to hear you had an enjoyable holiday in India. We look forward to working with you again in the future. The Wayfairer Team

“Excellent planning and communications throughout the entire experience. They chose wonderful lodges, most had great food, including vegetarian options. All game drives and wildlife experiences went beyond our expectations, even in the rainy season when you generally don't see as much as the dry season. We'll definitely use Wayfairer again when we travel next to Africa!”

Helpful Report

Dear Cynthia, Thank you for leaving such a great view. We are so pleased you enjoyed all the lodges and wildlife experiences you saw throughout your holiday. We look forward to working with you again in the future. The Wayfairer Team

“My team at Wayfairer made our trip to South Africa, Safari, and Cape Town an amazing experience. Would not hesitate to highly recommend them!”

Helpful Report

Dear Colin, Thank you for taking the time to leave a lovely review. We are delighted to hear that you had an enjoyable holiday in South Africa and look forward to working with you again in the future. The Wayfairer Team

“My partner and I experienced a wonderful and memorable Botswana Safari thanks to the expertise of the Wayfairer travel team!”

Helpful Report

Thank you for your lovely review, we are so pleased you had an enjoyable Botswana Safari. We are looking forward to working with you again in the future. The Wayfairer Team

“This was the holiday of a lifetime! The planning, advice, accommodation, and transfers were exceptional. From London to Victoria Falls, to the wonderful houseboat on the Chobe River, to two fantastic safari camps in the Okavango Delta to Cape Town , everything was amazing. Thank you Wayfairer!”

Helpful Report

Thank you for leaving such a lovely review. We are so happy that you had an amazing trip to Victoria Falls, Botswana and South Africa and enjoyed all the camps you stayed at throughout your holiday. We very much look forward to working with you again in the future. The Wayfairer Team

“My partner and I had a wonderful experience with Wayfairer and would highly recommend them to anyone planning a safari or other type of adventure holiday. We found the Wayfairer team to be incredibly helpful and insightful both before and during the holiday. They worked with us tirelessly to get the exact itinerary we were after, and made great recommendations for hotels, activities, restaurants and other ways we could make the most of our holiday. We will 100% be using them again in the future.”

Helpful Report

Dear Emily, Thank you so much for taking the time to leave us a review and for your recommendation. We're so happy to hear you had such a positive experience working with our team and we very much look forward to helping you plan your next adventure! The Wayfairer Team

“The Wayfairer team helped us plan an epic 3 week trip across parts of South Africa, Zimbabwe, Botswana and Namibia. Our party was multigenerational with ages ranging from 9 to 78. The trip was complex and included house boats, 4x small plane flights, 11 or so hotels or camps and a self drive into the Namibian desert. Incredibly every transfer and connection went perfectly and a great adventure was had by all. Every safari camp, hotel and guesthouse was carefully selected and we would recommend them all. Our thanks to Josh and Siripun for a fantastic trip!”

Helpful Report

Dear Devin, Thank you for taking the time to leave us such a wonderful review. We're delighted you had such a positive experience working with our team, especially Josh and Toon, and that you had a great family holiday. We very much look forward to working with you again in the future, The Wayfairer Team

“Our family trip to celebrate out 30th wedding anniversary had been rescheduled three times due to COVID - working with the Wayfairer team they were able to change and get us the best Accomodation available for our dates. The lodges they picked could not have been better. Seeing all the game with experienced guides a bonus (Big bonus). The staff at each camp only got better. We spent years contemplating using a travel company as I have always done it on my own. Thanks to Wayfairer even if I wanted to do it myself in the future my Manager ( Wife) would not allow it - thanks Wayfairer Team for a trip to remember !!!”

Helpful Report

Dear Jeremy, Thank you for taking the time to leave us such a lovely review of your belated anniversary celebration. We're so thrilled you chose to trust us with your travel plans this time around and that you felt it was well worth it. We very much look forward to working with you and your lovely manager on your next big adventure! The Wayfairer Team

“The team at Wayfairer made our dreams come true with our safari holiday. They were attentive, flexible and understood our budget. Recommend to anyone thinking of organising a safari holiday! Thank you to the whole team.”

Helpful Report

Thank you so much for your kind words. We're so happy you had such a positive experience working with our team, that you felt understood and you had a wonderful safari. We look forward to working with you again, The Wayfairer Team

“We could not have been happier with the excellent service provided by Wayfairer Travel. We will undoubtedly be using them again. Thank you Lotte, Juan and your colleagues for all your hard work in ensuring our holiday to the Amazon and Galapagos Islands was such a success.”

Helpful Report

Dear Tilly, Thank you so much for taking the time to leave us such a lovely review. And what great pictures too! We're delighted you had such a positive experience working with our team, especially Lotte and Juan, and we very much look forward to helping you plan your next adventure. The Wayfairer Team

“Our guides were excellent, personal and answered the million questions I had. All our hotel accommodations were better than I expected. We had one missed pick up, that was caused by conflicting info, but it was a simple fix with a taxi. Wish we had a phone number for the local guide. You gave us a wonderful trip to Cambodia. Thank you.”

Helpful Report

Dear Robert, Thank you for your review. We're so happy you had such a great trip to Cambodia, bar this one hiccup, and we'll certainly take your advice into account for future travelers. We look forward to working with you again on your next trip, The Wayfairer Team

“What a fabulous holiday! We booked this holiday in 2019. Finally, we made it. The one thing that stands out is they listen to your requirements. Then work hard making your dream holiday happen from start to finish. We had such a brilliant holiday. Thank you very much Leonie & Toon.”

Wayfairer Travel 5 star review on 7th December 2022

Helpful Report

Dear Carol, Thank you for your review. We're so happy to hear you had a great experience working with our team, especially Leonie and Toon, and very much look forward to helping you plan your next big adventure! The Wayfairer Team

“On my 2nd trip with Wayfairer (first to Kenya for Safari) I was blown away yet again! Our itinerary to Thailand, Laos, and Cambodia was very full as we had a limited amount of time to try to balance exploring all of the cultural and historical sites we wanted to see with some relaxation and pampering at luxury accommodations. Again Wayfairer put together a wonderful itinerary that provided exceptional trip-of-a-lifetime experiences (from bathing elephants in Thailand to giving alms to the monks in Laos) coupled with world-class accomodations and service at the lodgings we stayed at in each country. From Josh Flatman to the Concierge team (thank you June!), to the ground team and guides in each country (thanks KC, Chan, and Sarom!), everyone was top notch and focused on us maximizing our vacation and getting everything we wanted out of the trip. I would say that our trip probably wasn't the cheapest way to travel, but it's true that 'you get what you pay for'... and traveling in a sustainable way, that supports communities through tourism dollars spent locally, was important to my wife and I. We feel that it makes for a more authentic and rewarding experience, which is why we chose Wayfairer and will definitely use them again in the future!”

Wayfairer Travel 5 star review on 6th December 2022

Helpful Report

Dear Chris, Thank you so much for taking the time to leave us such a glowing review. We're delighted to hear our team hit the mark yet again for you and you had such a positive experience and a wonderful trip. It's a big, wide world and we very much look forward to continuing to help you explore more of it! The Wayfairer Team

“We felt very well looked after by Wayfairer travel. From our first (rather last minute) enquiry until the end of our amazing Safari trip. Maggie listened to our requests and came through with an unforgettable itinerary, that transpired just as it was supposed to. The concierge team (Toon) was super quick to respond to any questions throughout the trip also. Thanks team!”

Helpful Report

Dear Rachael, Thank you for your very kind review. We're delighted Maggie and Toon were able to help put together something so perfect for you at the last minute and it all came together really well. We look forward to working with you again on any future trips, The Wayfairer Team

“out of 3 proposals we decided to book our Tanzania Safari and Zanzibar stay with Wayfairer. With a few minor exceptions, our trip was perfect and wonderful. An experience of a lifetime.”

Wayfairer Travel 5 star review on 28th November 2022

Helpful Report

Dear Peter, Thank you for your kind review. We're so happy to hear you had such a wonderful time in Tanzania and we look forward to working with you again in the future. The Wayfairer Team

“I looked around quite a few different providers when finding someone to help us plan a safari for our honeymoon - Wayfairer provided great service and options but at a better price than I could find elsewhere. We didn’t feel like we compromised on quality at all, they were always there if we had any questions and everything ran completely smoothly despite a number of internal transfers in Tanzania. Would highly recommend. Thanks Juan and team for the trip of a lifetime.”

Helpful Report

Dear Chris, Thank you for your kind review. We're delighted to hear you had such a great experience working with our team, especially Juan, and we're very much looking forward to seeing where your travels will take you next. Congratulations once again, The Wayfairer Team

Wayfairer Travel is rated 4.9 based on 559 reviews