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Wayfairer Travel Reviews

4.9 Rating 585 Reviews
99 %
of reviewers recommend Wayfairer Travel
4.9
Based on 585 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
4.9 out of 5
Read Wayfairer Travel Reviews

About Wayfairer Travel:

Wayfairer designs tailor-made luxury holidays, safaris, honeymoons and family holidays. We work with commitment to communities and conservation to ensure our holidays are responsible.

Visit Website

Phone:

0117 313 3300

Email:

hello@wayfairertravel.com

Location:

Temple1852, Lower Approach Road, Bristol,
Bristol
City of Bristol
BS1 6QA

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Wayfairer Travel 5 star review on 27th December 2024
Mike And Kate - Sydney Australia
Wayfairer Travel 5 star review on 14th December 2024
Anonymous
Wayfairer Travel 5 star review on 9th December 2024
Richard Moore
Wayfairer Travel 5 star review on 9th December 2024
Richard Moore
Wayfairer Travel 5 star review on 2nd December 2024
Chris Calia
Wayfairer Travel 5 star review on 1st December 2024
Anand & Toshi
Wayfairer Travel 5 star review on 14th November 2024
Jennifer
453
Anonymous
Anonymous  // 01/01/2019
My wife and I recently returned from an expedition cruise to Antarctica partly arranged through Wayfairer. This was our third time using Wayfairer to plan and book our vacation (Namibia and Tanzania earlier) and I would highly recommend them. We could have booked this cruise on our own, but I decided to use Wayfairer for the extra level of service they provide. This trip was originally scheduled for a year earlier, but as COVID cases were rapidly rising, the cruise company canceled the trip (and the remaining trips that season) at the last minute. Wayfairer was able to assist in the rebooking and scored a major upgrade in our room during the process. They handled the little details and ensured that we were ready with everything needed for our cruise A trip to Antarctica is a once-in-a-lifetime experience and I can't recommend it enough. The scenery was absolutely stunning and we returned with amazing photos and memories to last a lifetime. A big shout out to our Wayfairer concierge Toon who made sure we had a great trip.
Wayfairer Travel 5 star review on 13th February 2023
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Dear Dale, Thank you so much for taking the time to write such a kind review and for your recommendation. What a great picture! We are delighted to hear that you had an amazing trip to Antarctica and that you had another great experience with the Wayfairer Team, especially Toon. We look forward to working with you again in the future. The Wayfairer Team
Fabulous customer service. Did above and beyond to make sure we had a great holiday. Would definitely recommend.
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Thank you for your kind review and recommendation. We are so pleased that you had a great experience dealing with the Wayfairer Team and that you had an enjoyable holiday. We look forward to working with you in the future. The Wayfairer Team
Wayfairer put together a bespoke holiday for my wife and I, celebrating our 40th wedding anniversary and my 70th birthday covering Zimbabwe - Victoria Falls, and all points south to Pretoria in South Africa, before staying in Cape Town, visiting the wine regions and later a wilderness lodge and cave paintings in the Cederberg mountains. Game drives in abundance from Old Drift Lodge on the Zambesi, where we were escorted by armed guides to dinner and breakfast- as the wild life was ever present, were followed by a trip on Rovos rail from Victoria Falls for 4 nights with further game drives and an historic visit to the grave of Cecil Rodes near Bulawayo, before the rail journey terminated in Pretoria. Our game lodges and hotels were superb- including an historic waterfront location in Capetown, and an equally elegant hotel in the wine regions before a trip to the wilderness in the Cederberg mountains. While we were visiting these areas for the first time, it was good to know that Wayfairer provided experienced support both online and by phone when we needed them- but for the most part everything ran smoothly and exceeded our expectations. We would not have come across the special locations, delightful hotels, and special excursions had Leonie Taylor not suggested them. The concierge service provided by Toon was reassuring and helpful even after we returned to the UK. Our guides were knowledgable, friendly and attentive, and the logistics worked. If you want a bespoke holiday that caters for your particular interests and makes you feel special, I would recommend that you contact Wayfairer. Without prior knowledge of Southern Africa we would not have found the itinerary that was planned for us by Wayfairer.
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Dear Ian, Thank you so much for taking the time to leave such a lovely review. We are delighted that you had an amazing holiday in Southern Africa and enjoyed all the lodges and experiences throughout your trip. We are so pleased to hear you had a great experience dealing with the Wayfairer Team, especially Leonie and Toon. We look forward to planning your next trip in the future. The Wayfairer Team
We chose an unusual place to visit. Wayfairer were able to sort us a trip that we would have struggled to do independently. Flights, transfers and accommodation went like clock work. We will certainly use them again.
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Dear Stuart, Thank you for taking the time to leave such a kind review. We are delighted to hear that you enjoyed your holiday and we look forward to working with you again in the future. The Wayfairer Team
We had a vacation of a lifetime. Kat planned the perfect, luxurious trip for our family and Juan was an outstanding concierge. I highly recommend these guys!
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Dear Danny, Thank you for your great review and for your recommendation. We are so pleased to hear that you had a good experience with the Wayfairer Team, especially Kat and Juan and we look forward to planning your next trip in the future. The Wayfairer Team
Had a fantastic honeymoon holiday organised by Wayfairer Travel. Brilliant organisation from start to finish and our honeymoon to Tanzania was fabulous. I won’t hesitate in using them again in the future, great service!
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Dear Marcie, Thank you for writing such a lovely review, we are thrilled to hear that you had an amazing honeymoon in Tanzania. We look forward to working with you again in the future. The Wayfairer Team
I would give 100 stars if I could. My expectations for the trip were sky high and somehow they exceeded them. Maggie was easy and attentive in planning. She LISTENED to our goals and needs and then designed a trip based on what we wanted instead of prepacking a trip. She listened to changes and incorporated what we wanted. Toon was an amazing concierge. She helped answer our questions before and during the trip. Despite travelling half way around the world to a time zone 8 hours ahead of ours it seemed easy. The trip itself was Heavenly. Every resort, guide, excursion was incredible. In fact our guide, Ebenezer, felt like a member of our family and when we left the Serengeti we kept texting him from Zanzibar. We wanted him to go with us! I don't think there is a single thing I have done differently. I just fret that we won't ever match this trip in future plans. If you are planning a Safari you would epically fail if you did not use Wayfairer. We plan to use them again for other elite level travel.
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Dear Gary, Thank you so much for taking the time to leave such a lovely review. We are delighted to hear that you had an amazing holiday and enjoyed all the lodges and experiences. We are so pleased to hear that you had a great experience dealing with The Wayfairer team, especially Maggie and Toon and we are looking forward to working with you in the future to plan your next trip. The Wayfairer Team
My wife and I were planning for a short but amazing Africa trip, and I was struggling to choose from the various tours out there, and stumbled upon Wayfairer. It was the perfect place to settle and plan our trip. Jess was our tour planner, and she was easily accessible, great to communicate with, and really understood our goals for the trip. Then when we were close to embarking on our trip, Toon the concierge was amazing at helping us deal with some last minute flight issues, and always checked in on us to make sure everything was going great. To be honest, I don't think the service could have been better. I would strongly recommend Wayfairer to anyone, and I look forward to arranging another trip with them in the future.
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Dear Omar, Thank you for such a kind review and recommendation. We are so pleased that you had an enjoyable holiday and a great experience with the Wayfairer team, especially Jess and Toon. We very much look forward to planning your next trip in the future. The Wayfairer Team
We just returned from our Antarctica journey. It was AWESOME thanks to Wayfairer and GAdventures. This trip was in the planning since 2019 but was postponed/reschedule to Dec 2022 due to COVID. Wayfairer kept us informed the entire time and when it was time to go, they made sure everything was in place. This is the second time Wayfairer has planned a trip, the first being a Safari and we will definitely have them plan another trip. Our journey to Antarctica exceeded our expectations. In addition to great food, a great crew and wonderful accommodation, there was a sense of authenticity about this trip. We loved it!!
Wayfairer Travel 5 star review on 23rd January 2023
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Thank you for taking the time to write such a lovely review. What a great photo! We are delighted to hear that you had an incredible time on your long-awaited Antarctica adventure and we can't wait to plan your next trip for you in the future. The Wayfairer Team
We have had an amazing experience with Wayfairer and I wouldn't hesitate to recommend them. From first contact they have listened to what we were hoping for and have been responsive and thoughtful. We felt very well cared for throughout during our wonderful trip to Kenya and Tanzania - all connections went very smoothly and the accommodation was awesome. We were able to completely switch off from any logistics and just '' holiday''. I will be contacting them again for our next trip
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Dear Annie, Thank you so much for taking the time to leave such a wonderful review. We are delighted to hear that you enjoyed your holiday to Kenya and Tanzania. We look forward to working with you again in the future. The Wayfairer Team
We recently returned from a holiday to India organised by Wayfairer Travel and I could not fault the arrangements in any way. The representatives both in the U.K. and in India were excellent and the itinerary was well-organised and seamless. It was a superb trip.
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Dear Julie, Thank you for your kind review, we are thrilled to hear you had an enjoyable holiday in India. We look forward to working with you again in the future. The Wayfairer Team
Excellent planning and communications throughout the entire experience. They chose wonderful lodges, most had great food, including vegetarian options. All game drives and wildlife experiences went beyond our expectations, even in the rainy season when you generally don't see as much as the dry season. We'll definitely use Wayfairer again when we travel next to Africa!
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Dear Cynthia, Thank you for leaving such a great view. We are so pleased you enjoyed all the lodges and wildlife experiences you saw throughout your holiday. We look forward to working with you again in the future. The Wayfairer Team
My team at Wayfairer made our trip to South Africa, Safari, and Cape Town an amazing experience. Would not hesitate to highly recommend them!
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Dear Colin, Thank you for taking the time to leave a lovely review. We are delighted to hear that you had an enjoyable holiday in South Africa and look forward to working with you again in the future. The Wayfairer Team
My partner and I experienced a wonderful and memorable Botswana Safari thanks to the expertise of the Wayfairer travel team!
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Thank you for your lovely review, we are so pleased you had an enjoyable Botswana Safari. We are looking forward to working with you again in the future. The Wayfairer Team
This was the holiday of a lifetime! The planning, advice, accommodation, and transfers were exceptional. From London to Victoria Falls, to the wonderful houseboat on the Chobe River, to two fantastic safari camps in the Okavango Delta to Cape Town , everything was amazing. Thank you Wayfairer!
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Thank you for leaving such a lovely review. We are so happy that you had an amazing trip to Victoria Falls, Botswana and South Africa and enjoyed all the camps you stayed at throughout your holiday. We very much look forward to working with you again in the future. The Wayfairer Team
My partner and I had a wonderful experience with Wayfairer and would highly recommend them to anyone planning a safari or other type of adventure holiday. We found the Wayfairer team to be incredibly helpful and insightful both before and during the holiday. They worked with us tirelessly to get the exact itinerary we were after, and made great recommendations for hotels, activities, restaurants and other ways we could make the most of our holiday. We will 100% be using them again in the future.
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Dear Emily, Thank you so much for taking the time to leave us a review and for your recommendation. We're so happy to hear you had such a positive experience working with our team and we very much look forward to helping you plan your next adventure! The Wayfairer Team
The Wayfairer team helped us plan an epic 3 week trip across parts of South Africa, Zimbabwe, Botswana and Namibia. Our party was multigenerational with ages ranging from 9 to 78. The trip was complex and included house boats, 4x small plane flights, 11 or so hotels or camps and a self drive into the Namibian desert. Incredibly every transfer and connection went perfectly and a great adventure was had by all. Every safari camp, hotel and guesthouse was carefully selected and we would recommend them all. Our thanks to Josh and Siripun for a fantastic trip!
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Dear Devin, Thank you for taking the time to leave us such a wonderful review. We're delighted you had such a positive experience working with our team, especially Josh and Toon, and that you had a great family holiday. We very much look forward to working with you again in the future, The Wayfairer Team
Our family trip to celebrate out 30th wedding anniversary had been rescheduled three times due to COVID - working with the Wayfairer team they were able to change and get us the best Accomodation available for our dates. The lodges they picked could not have been better. Seeing all the game with experienced guides a bonus (Big bonus). The staff at each camp only got better. We spent years contemplating using a travel company as I have always done it on my own. Thanks to Wayfairer even if I wanted to do it myself in the future my Manager ( Wife) would not allow it - thanks Wayfairer Team for a trip to remember !!!
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Dear Jeremy, Thank you for taking the time to leave us such a lovely review of your belated anniversary celebration. We're so thrilled you chose to trust us with your travel plans this time around and that you felt it was well worth it. We very much look forward to working with you and your lovely manager on your next big adventure! The Wayfairer Team
The team at Wayfairer made our dreams come true with our safari holiday. They were attentive, flexible and understood our budget. Recommend to anyone thinking of organising a safari holiday! Thank you to the whole team.
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Thank you so much for your kind words. We're so happy you had such a positive experience working with our team, that you felt understood and you had a wonderful safari. We look forward to working with you again, The Wayfairer Team
We could not have been happier with the excellent service provided by Wayfairer Travel. We will undoubtedly be using them again. Thank you Lotte, Juan and your colleagues for all your hard work in ensuring our holiday to the Amazon and Galapagos Islands was such a success.
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Dear Tilly, Thank you so much for taking the time to leave us such a lovely review. And what great pictures too! We're delighted you had such a positive experience working with our team, especially Lotte and Juan, and we very much look forward to helping you plan your next adventure. The Wayfairer Team
Wayfairer Travel is rated 4.9 based on 585 reviews