Wayfairer Travel Reviews

Name: Wayfairer Travel
Address: Temple1852, Lower Approach Road, Bristol, Bristol, City of Bristol
Rating: 4.93

4.9 Rating 558 Reviews

99 %

of reviewers recommend Wayfairer Travel

Company Reviews

Metrics

Info

4.9

Based on 558 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

About Wayfairer Travel:

Wayfairer designs tailor-made luxury holidays, safaris, honeymoons and family holidays. We work with commitment to communities and conservation to ensure our holidays are responsible.

Visit Website

Phone:

0117 313 3300

Email:

hello@wayfairertravel.com

Location:

Temple1852, Lower Approach Road, Bristol,
Bristol
City of Bristol
BS1 6QA

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Wayfairer Travel 5 star review on 14th November 2024

Jennifer

Tim Mathiesen

447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wayfairer organised our trip to Tanzania & Zanzibar. From initial contact Leonie and the team were very professional & informative. They listened to our requirements and put together an amazing itinerary within our budget. We were kept Informed every step of the way. The holiday was amazing and all went smoothly. We felt confident that Wayfairer were only a call away should an issue arise. We wouldn't hesitate to use Wayfairer for our next holiday!”

Wayfairer Travel 5 star review on 10th July 2023

Helpful Report

Dear Helen, Thank you for taking the time to leave such a lovely review, what great photos! We are delighted that we had an amazing trip to Tanzania and Zanzibar and that you enjoyed your itinerary. We are so pleased that you had a great experience with the Wayfairer Team, especially Leonie. We look forward to working with you again in the future for your next holiday. The Wayfairer Team

“We enjoyed working with Josh and Toon to plan our Botswana holiday. Great trip. Hope to visit again soon. Thanks.”

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Thank you for taking the time to leave a lovely review. We are thrilled that you had an amazing trip to Botswana and had a great experience with the Wayfairer Team, especially Josh and Toon. We look forward to working with you in the future. The Wayfairer Team

“Incredibly helpful service and access to the best facilities and great rates. Don't book anywhere else.”

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Dear Jon, Thank you for taking the time to write a lovely review. We are delighted to hear that you enjoyed your trip and had a great experience with the Wayfairer Team. We look forward to working with you again in the future. The Wayfairer Team

“It was great to work with Wayfairer to plan our once-in-a-lifetime trip to Tanzania. We had an excellent safari that exceeded our expectations.”

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Dear Shaun, Thank you for taking the time to leave such a great review. We are thrilled to hear you had an amazing trip to Tanzania and had a fantastic time on safari. We are so pleased that you had a great experience with the Wayfairer Team and we look forward to working with you again in the future. The Wayfairer Team

“This was a dream trip I had thought about for years and somehow they managed to exceed what I had hoped for. Could not have asked for more.”

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Thank you for leaving such a lovely review, we are so pleased that you had your dream trip and it exceeded your expectations. We look forward to working with you again in the future. The Wayfairer Team

“Fantastic service; fantastic locations; fantastic trip. Will definitely be usuing the company again!”

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Dear Rachel, Thank you for leaving a lovely review, we are delighted to hear that you had a wonderful trip and a great experience with the Wayfairer Team. We look forward to working with you again in the future. The Wayfairer Team

“Wayfairer went above and beyond for our March 2023 Safari. They seamlessly handled 4 reschedules due to the Covid pandemic (this was originally a May 2020 itinerary). The lodges, staff, food, everything exceeded every expectation I had, and the travel between locations was so easy. I cannot thank Rebecca, Carmen, and Toon enough 😊”

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Dear Jordan, Thank you for taking the time to write such a lovely review. We are delighted to hear that you had a wonderful safari, after having to reschedule so many times and that it exceeded all you're expectations. We are so pleased that you had a great experience with the Wayfairer Team and look forward to working with you again in the future. The Wayfairer Team

“An outstanding experience with Wayfairer, Cat and Juan helped to organise, and manage, an amazing safari for a group of six. Their meticulous planning, endless enthusiasm and huge knowledge of the area meant that we had a truly unforgettable experience, we even had a fabulous birthday party in the middle of the Mara. The highest recommendation is that we plan to use Wayfairer again and again !”

Helpful Report

Dear Samantha, Thank you for writing such a lovely review. We are delighted to hear that you had a wonderful safari and made some amazing memories. We are so pleased to hear you had a great experience with the Wayfairer Team, especially Cat and Juan. We look forward to working with you again in the future. The Wayfairer Team

“We had our first holiday with Wayfairer Travel in May 2023. Josh helped us organise and plan an incredible 16 day trip to Namibia and Botswana with our friends. Josh listened carefully to what we wanted from our holiday and using his first hand knowledge he helped us formulate our bespoke trip and gave us some great advise. Juan from the concierge team also was great at helping us get ready for our holiday. We have already recommended Wayfairer to other friends who have now booked at trip to Vietnam. I would definitely use Wayfairer again in the future.”

Helpful Report

Dear Sally, Thank you for taking the time to write such a lovely review. We are delighted that you had an amazing trip to Namibia and Botswana and that you had a great experience with the Wayfairer Team, especially Josh and Juan. Thank you so much for your recommendation to your friends and we look forward to working with you again in the future. The Wayfairer Team

“This was my second trip with Wayfairer - my first (to Africa) was so amazing, I was worried that I would be disappointed.....not a chance. Once again, the itinerary, the guides, the little touches, were superb. I am already thinking about what trip I will have Wayfairer plan next! For anyone trying to decide where to go - Peru was absolutely amazing! It may be one of the most under-rated countries. Machu Pichu was breathtaking, but there was also so much more to see and do! The people were wonderful, the food was fabulous and the cost is so reasonable that I would highly recommend this country. Just be sure to bring an extra suitcase for the alpaca clothing, blankets etc that you will want to buy - and let Wayfairer take you on amazing journey!”

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Dear Suzanne, Thank you for taking the time to leave such a glowing review. We are thrilled to hear that you had an amazing trip to Peru and enjoyed all the sites and culture this beautiful country has to offer. We are so pleased you had another great experience with the Wayfairer Team and look forward to working with you again in the future. The Wayfairer Team

“This was a long anticipated and special occasion trip that was managed with care and consideration. There were a few minor quibbles inevitably but we were guided to places we might not have considered that gave us access to wildlife without hordes of others, in fact mostly alone, and with wonderful guides, drivers and lodge managers. Highly recommend.”

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Dear Stevie, Thank you for taking the time to leave a lovely review. We are delighted to hear that you had a great trip and saw some amazing animal viewings with your knowledgeable guides. We are so pleased you had a great experience with the Wayfairer Team and look forward to working with you again in the future. The Wayfairer Team

“The safari programme was put together very well, great choice on variety of lodges and animal viewing. The logistics ran very smoothly, very impressive! The safari guides were mostly super knowledgeable and fantastic warm people.”

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Dear Katerina, Thank you for taking the time to leave such a lovely review, what an amazing video! We are delighted to hear that you had an enjoyable safari and had incredible animal viewings. We are so pleased that you had a great experience with the Wayfairer Team and look forward to working with you again in the future. The Wayfairer Team

“Very helpful service. I really enjoyed the trip.”

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Dear Joey, Thank you for taking the time to leave a great review. We are so pleased you had an enjoyable trip and look forward to working with you again in the future. The Wayfairer Team

“Our trip was a dream come true. The arrangements made by Wayfairer exceeded our expectations. The accommodations were as good or better than the descriptions in our trip documents. The staff at each camp were wonderful and the guides were knowledgeable and friendly. We will highly recommend Wayfairer to any of our friends who are considering an adventure vacation.”

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Dear Alan, Thank you for taking the time to leave such a great review. We are delighted to hear that you had an amazing trip and that it exceeded all your expectations. Thank you so much for recommending us to your friends and we look forward to working with you again in the future. The Wayfairer Team

“Wayfairier are absolutely superb - from our initial consultation, the advice on destination, the booking process, the concierge service, the recommendation of hotels, organisation of transport, advice on activities to the friendliness of stay it could not have been better. We will look to book all big holidays with Wayfairer from now on and will recommend them to everyone.”

Helpful Report

Dear Jack, Thank you for taking the time to leave such a great review. We are so thrilled to hear that you had an amazing trip and a relaxing process travelling and planning your trip with Wayfairer Travel. We look forward to working with you again in the future. The Wayfairer Team.

“My wife and I recently completed a trip to South Africa, our first visit. We live in the States, but are originally from the UK, and therefore chose Wayfairer from a number of companies that organize trips to SA. We have travelled quite extensively, however this had to be one of the best vacations we have ever had. Details were organized by Cat Von Bredow and Toon Goss, tours, transfers, hotels, car hire, in effect many moving parts with a a lot of potential for things to go wrong. Two different safari camps, the Blue Train from Pretoria to Cape Town, three days in Cape Town and three days in the Wine Country. Absolutely everything worked as planned, truly amazing. I would strongly recommend Wayfairer to anyone wishing to go to South Africa, and particularly these two ladies who were absolutely First Class.”

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Dear Paul, Thank you so much for taking the time to leave such a lovely review. We are delighted to hear that you had an amazing trip to South Africa and that you had a great time at the safari lodges you stayed at along the way. We are so pleased that you had an enjoyable experience with the Wayfairer Team, especially Cat and Toon. We look forward to working with you again in the future. The Wayfairer Team

“The trip was wonderful. We were well-taken care in every step. And they responded very quickly to every question. We think a private tour is the way to go for us.”

Helpful Report

Dear Yoko, Thank you for sharing this wonderful review with us. We are so pleased to hear that you were well taken care of every step of the way on your journey and that our response times were quick when you had any questions. We agree that a private tour is a fantastic way to travel and are glad you enjoyed your experience. We look forward to working with you again on your future travel plans. The Wayfairer Team

“Really great communications in getting our customized safari package put together. Wayfairer tailored a package specifically to what we were looking for and we loved all the itinerary they set up for us”

Helpful Report

Dear Tim, Thank you for writing your review and sharing your feedback with us. We are so pleased to hear that you experienced great communication with us during the consultation process and that this carried through to an itinerary which you loved. We look forward to working with you again on your future travel plans. The Wayfairer Team

“Wayfairer did an amazing job on our trip to South Africa, last month. From the beginning, the customer service was great, taking into account our needs and desires. During the trip, everything worked as clockwork, with full awareness from service providers about our itinerary. Wayfairer is a very reliable agency, with a very good reputation locally, where the customer is exactly where it should be: at the centre of their services.”

Helpful Report

Dear Roberto, Thank you for sharing your feedback and for writing such a glowing review. We are delighted to hear you found our customer service was great and that everything ran like clockwork in South Africa. We pride ourselves on our customer service and it is a joy to hear you felt this so keenly in your experience of working with us. We look forward to working with you again in the future. The Wayfairer Team

“Wayfairer made the experience easy and was there when we had a few small issues, not of their making. Overall it was excellent experience and I would highly recommend Wayafirer.”

Helpful Report

Thank you for taking the time to write and for sharing such a positive review. We are so pleased you found the experience of working with us easy and that we could help in resolving the small issues you encountered. We're delighted it was an excellent experience and that you would recommend Wayfairer. We look forward to working with you again in the future. The Wayfairer Team

Wayfairer Travel is rated 4.9 based on 558 reviews