Wayfairer Travel Reviews

Name: Wayfairer Travel
Address: Temple1852, Lower Approach Road, Bristol, Bristol, City of Bristol
Rating: 4.94

4.9 Rating 605 Reviews

99 %

of reviewers recommend Wayfairer Travel

Company Reviews

Metrics

Info

4.9

Based on 605 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

About Wayfairer Travel:

Wayfairer designs tailor-made luxury holidays, safaris, honeymoons and family holidays. We work with commitment to communities and conservation to ensure our holidays are responsible.

Visit Website

Phone:

0117 313 3300

Email:

hello@wayfairertravel.com

Location:

Temple1852, Lower Approach Road, Bristol,
Bristol
City of Bristol
BS1 6QA

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Wayfairer Travel 5 star review on 30th January 2025

Lukasz

Wayfairer Travel 5 star review on 21st January 2025

Jeff A

Lynette

Wayfairer Travel 5 star review on 18th January 2025

Rachel

469

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Anonymous // 01/01/2019

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“Planning a trip with Wayfairer is a truly amazing experience. Their team of travel experts takes the time to understand your preferences, interests, and budget and then goes on to create a customized itinerary that perfectly suits your needs. Any unforeseen issues that arise before or during the trip - your concierge is always there to help. Our trip went very smoothly, exactly as planned. The safari experience in the Maasai Mara was beyond words. Our lodge offered both comfort and an authentic connection with nature and everywhere we went, we were greeted with warmth and professionalism by our knowledgeable local guides. If you're dreaming of a safari adventure combined with a tropical paradise getaway - and want complete peace of mind - look no further than Wayfairer Travel Agency.”

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Thank you for taking the time to leave a lovely review and for your kind recommendation. We are thrilled to hear that you had an amazing trip and safari in the Masai Mara and enjoyed all the sights and experiences throughout your trip. We are so pleased that you had a great experience with the Wayfairer Team and look forward to working with you again. The Wayfairer Team

“The staff at Wayfairer travel were supportive from the inception of our trip all the way till we arrived back home, even helping us sort out new plans on-the-go related to weather-related scheduling changes to our itinerary. I would definitely consider using them again for our next adventure!”

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Thank you for your lovely review, we are delighted that you had a great trip with Wayfairer Travel and we look forward to working with you again in the future. The Wayfairer Team

“Wayfairer did an excellent job planning a trip to Tanzania for myself, husband and 2 children. Overall the trip was great and the service while planning the trip was amazing. It seems that they are a company that advocates for ethical travel, which is important to me. I would definitely use Wayfairer again! Special thanks to Jess and Chanelle!!”

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Thank you for leaving a lovely review and for your kind recommendation. We are thrilled to hear that your family had an amazing trip to Tanzania and that you had a great experience with the Wayfairer Team, especially Jess and Chanelle. We look forward to working with you again in the future. The Wayfairer Team

“Very impressed with the overall service provided by Wayfairer who arranged our two-week holiday to South Africa and Zimbabwe in September 2023. Our itinerary included a one-night stay in Johannesburg, three nights in Cape Town, four nights in Sabi Sands, two nights in Victoria Falls and finally one more night in Johannesburg. We were met at the airport door on our arrival in Johannesburg and our schedule from thereon ran exactly as planned by Wayfairer. The standard of accommodation provided in Johannesburg, Cape Town and in the Sabi Sands private game reserve exceeded our expectations. The Sabi Sands safari experience provided by Notten's Bush camp was sensational and will live long in our memories. From the initial sales process through to the actual implementation of our holiday was first class and a special call out to Katie, Toon and Chanelle from the company who went the extra mile to ensure my wife and I had an unforgettable experience in South Africa and Zimbabwe.”

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Dear Paul, Thank you for taking the time to leave a lovely review. We are delighted to hear that you had a fantastic 2 week holiday to South Africa and Zimbabwe and enjoyed all the different locations and accommodations along the way, particularly Sabi Sands. We are so pleased that you had a great experience with the Wayfairer Team, especially Katie, Toon and Chanelle and we look forward to working with you in the future. The Wayfairer Team

“As two Mums travelling on Safari in Tanzania and on to Zanzibar with seven young people (14-22), we needed a company we could trust and lean on. Katie was brilliant from the word go, our phone call and video chats were really reassuring and the detail in our online itinerary made it so easy to visualise the trip and share details across the group. Katie really took on board our requests for adventure, variety, authenticity and sustainability (with safety nets!) and took on the neurodiversity requirements within the group. Her suggestion to begin in Nairobi worked brilliantly, it kept the trip under budget and meant we got to see a cool city and a baby rhino! Chanelle supported us through the nitty gritty of visa applications and preparing for the trip. We were looked after really brilliantly throughout the trip, right from being met from the plane and whisked through security. Our safari guides were outstanding, the parks and animals incredible, the camps and hotels were all gorgeous, really welcoming and fun and our Villa in Zanzibar was just utterly fabulous. Our itinerary worked brilliantly and met everyone’s needs. We ate beautiful food throughout including veggies, vegan and fussier eaters. We were so well looked after by everyone we met. The best holiday ever, so many incredible memories.”

Wayfairer Travel 5 star review on 27th September 2023

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Dear Penny, Thank you for taking the time to leave such a lovely review, what amazing photos! We are thrilled to hear that you had a fantastic trip to Tanzania and Zanzibar and enjoyed both the safari and the beach as well as all the lodges and hotels along the way. We are so pleased to hear you had a great experience with the Wayfairer Team, especially Katie and Chanelle. We look forward to working with you again in the future. The Wayfairer Team

“From the time we stepped off the plane at the Kilimanjaro Airport till the ride back to the airport in Zanzibar, Everything was Wonderful. George did a Great job managing our Tour and was Truly a Delight every day. We became Super Friends and by day 2 he was calling us Mom and Pops. We saw far more animals then we ever dreamed. We stopped counting lions at 46. We were Thrilled we saw The Big Five and now know why the Wildebeest Crossing is the “8th Wonder of the World”. Simply Amazing!!! Our accommodations were all very different from each other and very unique. We Loved our Experiences in each one of them. (Especially the Talking Shower) One of our many highlights was the morning of my birthday when I walked outside our tent and was Greeted by a mother elephant, her baby and family. On this same day, my birthday, George went above and beyond by setting up a celebration for me. Everyone dancing, singing, and surprising me with a cake is something I will Remember Always !!! I felt So Very Special. We were most impressed by the Friendliness of the Tanzanian People. We especially Enjoyed the children on their way to school waving and smiling as we drove by them. The Food was Outstanding at every location and the Box Lunches were Truly Memorable. Thank You So Much for Providing us with a Real Safari Adventure. We will enclose some of our Memorable Moments. We’ve condensed our pictures down to 500. Everyone always wants to know what could be improved upon. Our only suggestion would be more information about tours in Zanzibar during the planning process. Thank You Very Much!!! We are sure we will do business with Wayfairer in the Futu”

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Dear Kathy and Paul, Thank you for taking the time to leave an amazing review. We are delighted to hear that you had a wonderful trip to Tanzania and Zanzibar and enjoyed all the different places you visited and that you spotted the Big 5 throughout your trip. We are so pleased to hear that you had a great experience with the Wayfairer Team and we look forward to working with you again in the future. The Wayfairer Team

“We are just back from the most incredible adventure to celebrate 3 big family birthdays and a big wedding anniversary that Maggie put together for us. We went to Tanzania and Zanzibar. None of us had ever done anything like this before and Maggie managed to put together a 2 week itinerary that exceeded any sort of expectation we could have had. We saw and did the most incredible things that have left us all with the most wonderful lasting memories. We stayed in amazing places that were all unique and contrasting. We wouldn't hesitate in recommending Wayfairer to anyone”

Wayfairer Travel 5 star review on 25th September 2023

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Dear Caroline, Thank you for leaving a lovely review, what amazing photos! We are delighted to hear that you had an amazing time in Tanzania and Zanzibar and enjoyed all the experiences and different places you visited throughout the trip. It is great to hear you had an enjoyable experience with the Wayfairer Team, especially Maggie and we look forward to working with you again in the future. The Wayfairer Team

“My cousins and I recently returned from an awesome trip to South Africa, Zimbabwe and Botswana which was arranged for us by Wayfairer. We knew nothing about Wayfairer except for the reviews I'd read online, but we are happy to report that we were so pleased with our experience. The trip unfolded like a well-oiled machine. We loved the Meet and Greet at the airport--so nice to be escorted after traveling for 24 hours! The safari lodges were excellent--and thankfully we were able to see the coveted "Big Five." Jess was so easy to work with during the planning process, and was very responsive to our budget limits, and to including the places we wanted to see. After the trip was put together, our concierge, Toon was very attentive and responsive to our questions and to some tweaking in the itinerary. Both Jess and Toon even went the extra mile to facilitate our travel plans after we completed our time with Wayfairer. During our trip, Toon checked in with us numerous times to be sure that all was going OK.I can recommend Wayfairer without hesitation. Everything was wonderful, and we hope to plan another trip with them one day.”

Helpful Report

Thank you for taking the time to leave such a great review. We are delighted to hear that you had a fantastic trip to South Africa, Zimbabwe and Botswana and also managed to see the Big Five throughout your trip. It is great to hear that you had an enjoyable experience with the Wayfairer Team, especially Jess and Toon and we look forward to working with you in the future. The Wayfairer Team

“We recently used Wayfairer to book our dream honeymoon. It truly was a dream honeymoon. We went to Kenya, on a safari and then to Mauritius. We can not thank Katie enough for planning such a special trip. Every day whilst we were abroad was planned brilliantly and we felt like we did not need to worry about anything. We knew our itinerary and had access to so much information about each place we visited through our Safari Portal. The level of detail and service provided by Wayfairer is second to none. The concierge team helped with any possible issues whilst we were abroad and it was reassuring to know that we had their service at our disposal should we have required it. We will look to use Wayfairer again in the future for any of our bespoke travel plans. We can not recommend Wayfairer enough. If you are considering booking a safari or want to experience a fantastic and bespoke service which caters to your every need, then look no further than Wayfairer.”

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Dear James, Thank you for leaving such a glowing review. We are thrilled to hear that you had a fantastic honeymoon in Kenya and Mauritius and enjoyed both the safari and the beach. It is great to hear that you had an enjoyable experience with the Wayfairer Team, especially Katie and we look forward to working with you again in the future. The Wayfairer Team

“We went to Kenya & Zanzibar for our honeymoon and it has been the best experience ever. Everything was well put together, we literally had no worries when it came to this trip. So happy to have booked this trip & had our first safari experience!”

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Thank you for taking the time to leave a lovely review about your honeymoon to Kenya and Zanzibar. We are delighted that you had a fantastic trip and loved your first safari experience and had a great experience working with the Wayfairer Team. We look forward to working with you again in the future. The Wayfairer Team

“We were very pleased with all aspects of our holiday from the communication before going to the organisation whilst we were there. We would happily travel with Wayfairer Travel again.”

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Dear Elaine, Thank you for leaving a lovely review. We are thrilled to hear that you had an enjoyable trip and had a great experience working with the Wayfairer team. We look forward to working with you again in the future. The Wayfairer Team

“Wayfairer Travel created a bespoke holiday around our interests. Everything was thought of and they created a holiday that exceeded our expectations. Highly recommended.”

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Thank you for taking time to leave a great review. We are delighted to hear that you had a fantastic trip and had an enjoyable experience working with the Wayfairer Team and we look forward to working with you again in the future. The Wayfairer Team

“An excellent tailor-made trip, combining our requirements with the excellent advice offered by the Wayfairer team. All aspects of the trip met our expectations and we enjoyed some great experiences. We will certainly use Wayfairer for our future plans. Many thanks.”

Wayfairer Travel 5 star review on 20th September 2023

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Dear Keith, Thank you for your lovely review, what a great photo! We are delighted to hear that you had a fantastic trip and had some amazing experiences. We are pleased to hear that you had a great experience with the Wayfairer Team and we look forward to working with you again in the future. The Wayfairer Team

“Amazing company, couldn't have asked for a better Honeymoon! They organised everything for our Safari trip to Tanzania and Zanzibar. Everything went so smoothly and all the small additional touches they added really made a difference. I would 100% recommend, a great relaxing experience from the moment we emailed to the moment we landed!”

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Dear Francesca, Thank you for leaving a lovely review, we are delighted to hear that you had a wonderful honeymoon in Tanzania and Zanzibar. We are so pleased that you had a great experience with the Wayfairer Team and we look forward to working with you again in the future. The Wayfairer Team

“Kenya's allure lies in its untamed landscapes, teeming with life. Yet, this luxury safari arranged by Wayfairer and their incredible team across several countries elevate this raw beauty by seamlessly weaving in moments of sheer luxury. It was an odyssey that tantalized not just our senses but our souls, making us fall in love with Africa's wild heart. From planning to executions having Wayfairer support is invaluable. This was our mother/daughters graduation trip--My daughter studies in Italy and I live in Texas-so Wayfairer had multiple countries and time zones to navigate. Before our trip we had a mishap with my daughter's Kenya visa which left her stranded in Italy. It was indeed a challenging and stressful situation for both my daughter and our family. But Wayfaire's commitment, expertise, and quick problem-solving skills was instrumental in navigating through this crisis. In moments of uncertainty, it was reassuring to know that we had a professional and caring team such as Som to guide us and advocate on our behalf. If you're seeking an African safari experience that marries the rawness of nature with unparalleled luxury, then contact Wayfairer 's Som and her team to curate a bit of opulence. After i came home and compared notes to other who have gone on Safari our Camps/Lodges/Meals were higher tier for the price! You didn't have to worry about anything it was all inclusive-Rest assure this agency will be looking out for you before-during and after. It's not just a trip; it's a transformational journey.”

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Thank you for taking the time to leave a wonderful review. We are delighted to hear that you had a fantastic safari to Kenya with your daughter and enjoyed the safaris and lodges throughout your trip. We are so pleased that you had a great experience with the Wayfairer Team and we look forward to working with you again in the future. The Wayfairer Team

“Our experience with Wayfairer was fantastic. We used them for our East Africa honeymoon. We're pretty savvy travelers on our own, but there were so many moving parts (3 countries, multiple safaris/adventures/puddle-jumping flights) that we opted to work with a local company. We were concerned that it would be too cookie-cutter since we had some unique stops we wanted to make along the way (we're climbers and wanted to do a day of rock climbing, etc). But from the first conversation, our Wayfairer rep was so helpful and accommodating--she knew a local climbing guide who could take us out, and made it clear that we wouldn't be part of a big tour group or anything too structured (which was our request). This ability to fit our travel style was really surprising and exciting because I always pictured tour operators as much more "packaged deal" versus "build your own." It absolutely paid for itself in how seamlessly everything worked out--from the initial trip planning, to resolving a couple of minor hiccups along the way, to little surprises that our tour operator had planned for us--we said probably a dozen times, "Thank God we didn't try to do this on our own." It was such peace of mind to have someone to help if we needed it, and to have every little transportation detail worked out without any stress or planning on our end. (We literally just hopped off a Cessna in the middle of a tiny airstrip in Uganda and had a driver waiting for us with a hot towel. It was insane.) Most importantly though, we were so glad to see our money support local companies--not big tourist chains. I would absolutely use Wayfairer again and feel spoiled for all future trips now. A big thank you to Toon and Leonie for all you did for us!”

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Dear Jaclyn, Thank you for taking the time to leave a wonderful review. We are thrilled to hear that you had a fantastic honeymoon in East Africa and enjoyed all 3 countries, safaris and all the activities throughout your trip. We are so pleased to hear you had a great experience with the Wayfairer Team, especially Toon and Leonie. We look forward to working with you again in the future. The Wayfairer team

“We booked a Safari vacation with Wayfairer in Botswana and Zambia for 5days. The team was very informative and we had very few difficulties during our holiday. Overall a very pleasant and memorable trip. Special thanks to Ms.Toon Sinbuathong for your advice and arrangements for us.”

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Dear Krisada, Thank you for leaving a lovely review, we are delighted to hear that you you had a wonderful safari to Botswana and Zambia. We are so pleased that you had a grear experience with the Wayfairer Team, especially Toon and we look forward to working with you again in the future. The Wayfairer Team

“Our travel guide, Maggie, really listened to what we wanted and tailor made our itinerary to suit. Once on holiday, all the arrangements for travelling from one place to another, were seamless. It all went very smoothly and we had a great time. Thank you”

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Dear Sally, Thank you for your lovely review, we are thrilled to hear that you had an enjoyable trip and had a fantastic time in each place you visited. We are so pleased to hear that you had a great experience with the Wayfairer Team, especially Maggie and look forward to working with you again in the future. The Wayfairer Team

“The Wayfairer Travel Team planned the perfect vacation for our 44th Anniversary in Kenya. The Saruni Samburu, Saruni Mara and the Almanara at Diani Beach were all great locations and provided excellent service. Wayfairer had someone waiting for us at every location to guide us through our travels. They provided an excellent itinerary with all the details on their web application. They were very responsive to all of our questions, and we had several as this was our first trip to Africa. Special shoutout to Leonie Taylor, our Travel Specialist and Thea Gabrielsen, our concierge. Thank you all for planning such a great trip. Kerry and Donnita Clapp”

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Dear Kerry, Thank you for taking the time to leave a lovely review. We are delighted to hear that you had a fantastic trip to Kenya and enjoyed both the safari and beach parts of the trip. We are so pleased that you had a great experience with the Wayfairer Team, especially Leonie and Thea and we look forward to working with you again in the future. The Wayfairer Team

“From Start to finish wayfairer supported us in our safari and beach vacation. At no point were we left wondering "what happens next" as our detailed itinerary explained it and our transport was always expecting us. I would have no hesitation in recommending wayfairer to a friend.”

Wayfairer Travel 5 star review on 13th September 2023

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Dear Chris, Thank you for your kind review and your lovely photos. We are thrilled to hear that you had a fantastic safari and beach holiday and enjoyed all the different parts of your trip. We are so pleased to hear that you had a great experience with the Wayfairer Team and we look forward to working with you again in the future. The Wayfairer Team

Wayfairer Travel is rated 4.9 based on 605 reviews