Wayfairer Travel Reviews

Name: Wayfairer Travel
Address: Temple1852, Lower Approach Road, Bristol, Bristol, City of Bristol
Rating: 4.93

4.9 Rating 558 Reviews

99 %

of reviewers recommend Wayfairer Travel

Company Reviews

Metrics

Info

4.9

Based on 558 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

About Wayfairer Travel:

Wayfairer designs tailor-made luxury holidays, safaris, honeymoons and family holidays. We work with commitment to communities and conservation to ensure our holidays are responsible.

Visit Website

Phone:

0117 313 3300

Email:

hello@wayfairertravel.com

Location:

Temple1852, Lower Approach Road, Bristol,
Bristol
City of Bristol
BS1 6QA

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Wayfairer Travel 5 star review on 14th November 2024

Jennifer

Tim Mathiesen

447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our Tanzania safari was excellent for many reasons, Wayfairer gave us very good advice in the planning process everything worked perfectly on the ground. Our driver/guide (Msangi) was exceptional, his depth of knowledge and long experience made our safari unique, he was always thoughtful and considerate and a pleasure to be with. Top marks to Wayfairer for using toe best guides. Our accommodation was very good and flights and transfers to and from Zanzibar worked well. Our trip exceeded all our expectations, we would recommend Wayfairer Travel and would use them again.”

Wayfairer Travel 5 star review on 18th April 2024

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“Wayfarer helped us plan a once-in-a-lifetime trip to Namibia. It was fantastic! Ours was a high-end trip (ie. not cheap) but worth every penny. The lodges they directed us to were all fantastic, and all the flights from lodge to lodge on small local airlines worked perfectly.”

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“Trip in Feb 2024 to Tanzania, Kenya, Zimbabwe, Botswana--cannot put into words how perfect this trip was. Wayfairer Travel performed perfectly from the selection of lodges and camps to the flight connections in between--PERFECT. We expected problems since there were so many moving parts but none showed up. The itinerary, the travel, the food, the people, the guides, the staff, the weather and of course the animals all were perfect. We have traveled the world but Africa topped every other venue we have been to and I could not make that statement without the assistance and guidance from the Wayfairer staff. Thank you to all.”

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“Our trip to Peru was meticulously organised from start to finish. Lotte made recommendations based on the fairly limited holiday time that we had available and then planned the final itinerary so that we could make the most of every day of our trip. This was the second time we have used Wayfairer and in my opinion, they stand out from other travel companies as their representatives actually listen carefully to what the customer wants from a holiday and they also have first-hand experience of the country themselves which makes a real difference. We would definitely use them again.”

Wayfairer Travel 5 star review on 17th April 2024

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“My Wife and i, have been using Wayfairer for the last few years to Uganda, two months travelling Nepal, India, Sri Lanka & Maldives and more recently two months travelling South America. We can honestly say the organisation, the detail, the ground teams and the quality of the accomodation is the best. However the best thing about Wayfairer is how quickly they respond if there is an issue and how trustworthy they our. We have become good friends with our personal travel consultants and i cant say enough about lotte & chantelle. Wayfairer our incredible and good value for money.”

Wayfairer Travel 5 star review on 9th April 2024

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“Our trip to Africa was perfect from start to finish. It went seamlessly, and we loved every minute. We highly recommend Watfairer Travel.”

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“Wayfairer team was responsive and put together the perfect itinerary for my best friend and I! I look forward to using them again in the future.”

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“I have recently returned from a fantastic trip organised by Wayfairer to Kruger NP. Special thanks to Leonie for choosing such great places for us to stay which were wholly suited to our needs and interests and Toon for ensuring organisation and attention on the ground was second to none. I cannot thank Wayfairer enough and look forward to travelling with you again in the future.”

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“My wife and I visited Saruni Samburu and the Mara for her birthday the first week of March. To sum up the trip, we already made arrangements to visit a second time in September for our anniversary. We wouldn’t want to spend it anywhere else. The camps and staff are second to none and the best I have ever come across. There wasn’t a need of ours that went unmet, because the staff always anticipated before hand. Our guides at Saruni are now part of our extended family and we can’t wait to return. Kampala and Joseph were so knowledgeable and gracious, not mention always safety conscious. We never had a fear, while in their care, on Safari. Truly the best Saruni has to offer! While in the Mara we were guided by Manfred, President Obama guide while he visited as a Senator. This speaks for itself, without further explanation. This man and elder was an incredible human being and great guide. Finally, the staff at both camps were just incredible at their jobs for the porter to the cook. Everything was truly first class. I mean FIRST CLASS! This experience meant the world, to my wife and I. We will never forget the wonderful people of Kenya or the Saruni / Mara camps. Thanks again for making my wife’s birthday one for the books.”

Wayfairer Travel 5 star review on 5th April 2024

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“Wayfairer did a terrific job helping us plan our family trip to Kenya. Maggie helped us figure out a great itinerary for a group that ranged from 10yrs old to 88yrs old, and Thea made sure all our lodges/camps, transfers and activities were sorted. Our trip was a combination of safari and beach and they helped us pick accommodations and activities that felt personal - no big busy resorts. It was excellent service from start to finish and we all had a a lovely holiday. I would organize a trip with them again.”

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“We have just returned from our 4th trip with Wayfairer, this one, our third tour of India, visiting Mubai, Sikkim, West Bengal, Varanasi and Goa. Fabulous again, from when we arrived in Mumbai our guides and driver where there to meet us and at the other 5 airports. All guides sharing their knowledge of India and the local cultures and sites of interest. The drives always couteous and very safe. Also I have to mention the outstanding hotels being Taj Mahal Palace at Mumai, Brijrama Palace at Varanasi and the fabulours Ahilya by Sea at Goa. Another fabulous holiday, thanks to the Wayfairer team, that I would highly recommend.”

Wayfairer Travel 5 star review on 3rd April 2024

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“We experienced the Japan tour, right from the beginning Maggie had a teams meeting with us to get a feel of what we really wanted, then we were given our itinerary, which look amazing, and when our holiday started , it was amazing, with June keeping in touch along with the Japan ground team, who made our trip educational, interesting and really enjoyable. Thank You for the perfect holiday”

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“Excellent service from start to finish. Every detail carefully thought about and executed. We gave Wayfairer a rough guide as to what we required and they filled in the blanks. Couldn't have wished for anything better. Thea was amazing in pulling everything together and kept us informed of what we were required to do in respect of park fees and visas. Would 100% recommend this company”

Wayfairer Travel 5 star review on 26th March 2024

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“Ellie was very helpful in finding the right camp and activiies for our 4 day safari with my daughter in Masai Mara. All was set up and we did not have to worry or organize anything. Camp was luxurous and the camp staff so warm and helpful. Great experience! will use them again ,Agnes”

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“We had booked a safari in Africa as an extension to a cruise we booked with Azamara. Less tha six weeks before we were to travel, Azamra informed us that due to a "lack of Participation," they were cancelling the safari and refunding our money. The safari was as or more important than the cruise itself. We were devestated. Through a stroke of immense good fortune, Wayfairer responded to my queries while trying to find someone to replace the cancelled safari. Kate responded quickly, presented options and put together an FABULOUS trip for us in no time flat. Between Kate and Ruth, all our travel needs were addressed and taken care of. They walked us through the ins and outs of (very) small airplane travel in the bush. They booked us into outstanding accomodations in Botswana, Victoria Falls and Capetown. Our safaris at the Tau Pan and 4 Rivers camps were SPECTACULAR. Our visit to Victoria Falls found us at the stunning Tlele Lodge which was walking distance to the Falls. Ruth booked us a sunset cruise on the Zambnezi and a drum and dinner show which were both unforgettable experiences. The whole trip was virtually seamless with the "i"s dotted and the "t"s crossed. We were so happy with their service that we have already used them to assist us on a future booking. Wayfairer provides superior services in a conscientious and pleasant manner. 5 stars are really not enough!”

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“Wayfairer organised a very special holiday for us to Kenya. All the accommodation and travel arrangements couldn’t be better. All questions were answered promptly and they kept in touch during our holiday. We had a fantastic safari followed by a week at Diani Beach. All the people, staff and guides, were kind, skilled and experienced giving us a very memorable holiday. Thank you Thea for your care and attention.”

Wayfairer Travel 5 star review on 14th March 2024

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“This is our fourth trip with Wayfairer now, this time to Egypt, and once again they went beyond our expectations. We had only a couple of weeks until our departure date, but our agent was prompt and got the perfect itinerary for us first time by listening to what we wanted, applying her significant local knowledge and using our previous trips as a guide. The sights, service on the ground, hotel choices and organisation were all spot on. We are working on our next trip with Wayfairer already, and I recommend them to friends all the time.”

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“Leonie and Toon were absolutely delightful to deal with. After only a brief chat, Leonie put together a trip that was truly spectacular! There was no need to make a single change (although she would have been happy to do so if required). Every hotel / lodge that we visited was utter perfection, the service, the staff, the suites... wow. Everything had been thought about for us so that we didn't have to, it was seamless. Our trip to South Africa was one I will forever be dreaming about. We HIGHLY reccommend Wayfairer, they were full of knowledge and helped us bypass the "tourist traps". Every aspect was tailored to our needs. 10/10”

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“This was a holiday of a lifetime for the 4 of us - Cape Town/Victoria Falls/Botswana safaris/Seychelles - and everyone at Wayfairer was absolutely brilliant in making sure all the arrangements were in place and worked perfectly. We wouldn't change anything about the trip and hugely appreciated the superb input from Josh and especially Toon who couldn't have done more to support and help us with our planning, arrangements and especially the choice and booking of venues, as well as our within Africa flights. The Botswana safaris were just breathtaking and have left us with memories to last a lifetime. The Wayfairer team are such friendly and brilliant people who we can't recommend highly enough - a million thanks Guys. Best wishes Julian & Sara”

Wayfairer Travel 5 star review on 4th March 2024

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“Wayfairer helped me and my husband plan our first safari trip to Kenya and Tanzania and the result was a marvelous adventure that we thoroughly enjoyed. Every aspect of the trip was excellent, from transportation, accommodations and meals to outstanding activities and guides. We were able to see an incredible variety of wildlife, benefit from the knowledge of local guides and experience the lovely people, culture and landscape of each place we visited. Both the planner, Angie, and concierge, Ruth, were most helpful at Wayfairer and communicated well by providing all the information we needed before the trip, keeping in touch with us during our time in Africa, and following up afterward. I highly recommend Wayfairer Travel!”

Wayfairer Travel 5 star review on 2nd March 2024

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Wayfairer Travel is rated 4.9 based on 558 reviews