Wayfairer Travel Reviews

Name: Wayfairer Travel
Address: Temple1852, Lower Approach Road, Bristol, Bristol, City of Bristol
Rating: 4.93

4.9 Rating 558 Reviews

99 %

of reviewers recommend Wayfairer Travel

Company Reviews

Metrics

Info

4.9

Based on 558 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

About Wayfairer Travel:

Wayfairer designs tailor-made luxury holidays, safaris, honeymoons and family holidays. We work with commitment to communities and conservation to ensure our holidays are responsible.

Visit Website

Phone:

0117 313 3300

Email:

hello@wayfairertravel.com

Location:

Temple1852, Lower Approach Road, Bristol,
Bristol
City of Bristol
BS1 6QA

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Wayfairer Travel 5 star review on 14th November 2024

Jennifer

Tim Mathiesen

447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From the beginning when I contacted Wayfairer about a safari until the end of a totally mind-blowing experience, I received excellent service throughout. I would have no hesitation in recommending the team at Wayfairer to guide you through the process from start to finish and create a perfect experience for you.”

Helpful Report

“Best Travel agency Ever. We chose Wayfairer for our trip to Kenya. Since the beginning Eleanor has been very kind, she organized our tour fitting in our tight schedule. Ruth, our private concierge helped us with the visa process and she has been 100% pending on our trip. We have a super VIP experience thanks to her. 100% recommended , I will definitively will choose Wayfairer Traver for my next trip.”

Wayfairer Travel 5 star review on 2nd November 2023

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“We chose Wayfairer to assist with planning our first trip to Africa and enjoy several "bucket list" explorations for our 40th anniversary. They booked very comfortable places for us to stay in Zimbabwe and Mozambique: Bayete Guest Lodge, Chilo Gorge, and Santorini Mozambique. All were friendly, clean and offered excellent meals, with even some special anniversary giftings of food and drinks! The assistance with setting up many air and ground connections was a major piece which the Wayfairer staff took on and we are so grateful for their expertise which allowed us to have more relaxing travel experiences.”

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“They made our honeymoon exceptionally special, with surprises throughout, and excellent support both before and while we were away.”

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“Excellent support with devising our amazing trip and very efficient back up as our holiday approaches. We were very happy with both Selati safari lodge in Sabi Sabi and the And beyond lodge in Mozambique. This was a very special trip and we were made to feel so looked after at both accommodations.”

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“All the arrangements worked well and the variety of places, people and activities made it one of the best holidays we have taken. All the guides were both knowledgeable and extremely helpful throughout. Being transported via boats, rail, ox cart, cyclos as well as cars and planes brought variety and all worked well. Whilst we were told that the overnight train would be basic, it was clean and comfortable and a great way to travel between Hanoi and Hue, we really enjoyed it. All the hotels were great including the homestay which was made quite special by all the work that the host put into our stay. A particular highlight was the cruise down the Mekong where the range of visits and service on the boat were outstanding along with the lectures onboard. Finally, it's certainly a food place and there was never a problem with vegetarian food for my wife - we both ate too much and now need to lose a bit of weight before Christmas. Wayfairer, and our concierge June, did a great job of organisation.”

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“Our group had a wonderful experience in Ecuador with Wayfairer. The guides were very helpful and knowledgeable. We were very well looked after during every excursion, during every transfer, from the moment we arrived until our departure. The trip was well organized to suit our interests and capabilities. We did not need any extra assistance during our trip but we were provided with proper contact information in case of emergency. The trip was well worth the price!”

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“I have used Wayfairer before and so had no hesitation in coming back to them for our trip to southern tanzania. Everything was arranged quickly and efficiently and the holiday was as wonderful as I was expecting. We visited Ruaha and Nyerere national parks and Mafia island, so nine flights in total from Heathrow to coordinate. It all went smoothly and I can thoroughly recommend the company based on both my holidays booked through them. Thanks to Maggie and Chanelle for all their work. I look forward to my next trip🤞🤞!”

Helpful Report

“Wayfairer Travel planned the BEST vacation of my life in Africa! From departure and throughout the whole trip it was first class, flawlessly executed and perfect. The travel consultant was professional, friendly and listened to every detail, a quick check-in by them when I was on vacation was greatly appreciated and they were available to me 24/7 if I ever had an issue or questions (I didn't). Their follow-up after the vacation was great and I have told all my family and friends how great they are and that when planning to holiday, they are the only ones to go to!”

Helpful Report

“First of all excellent contact with travel specialist ( we set our trip to Kilimajaro and Tanzania plan with Amelia). Everything was perfectly planned, there were no problems during our trip. Hotels and local service at highest level, spacialist from the conciergie nswered all our duobts and kept in touch with us during our stay. There were no problems with the fact taht we are from another country, we arranged vereything by email.”

Helpful Report

“I chose Wayfairer based on online reviews and am very glad I did. I am a female solo traveler and never felt unsafe. There were some travel issues, delayed and rescheduled flights that changed arrival time, and they kept track of me by phone and chat to be sure I was met by my guide. They provided all the activities I signed up for, and a few more as well. The local company, Speke Uganda Holidays, was also wonderful in providing transportation and guides. I was able to do both the Gorilla habituation (magnificent!), and Chimpanzee habituation. All the guides were very knowledgeable and passionate about their jobs. No hesitation in recommending Wayfairer!”

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“Vincent is the best host ever!”

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“Josh, who put together our trip, listened carefully to our requirements and wishes and was very knowledgeable about the camps and conditions in our destination. He came up with good tips and suggestions. This gave me confidence and made me choose Wayfairer over other operators. We wanted to leave within days and this was quickly arranged., no problem. The trip was exactly as had been described to us.”

Helpful Report

Dear Liesbeth, Thank you for leaving such a lovely review. We are delighted to hear that you had a fantastic trip and to hear that you had a wonderful experience with the Wayfairer Team, especially Josh. We look forward to working with you again in the future. The Wayfairer Team

“We used Wayfairer for our Safari Honeymoon to Tanzania and Kenya, finished off with some time on the beach in Zanzibar. The travel agent that helped tailor our trip (Jess Tyers) was very knowledgeable and fully listened to our feedback as we tailored our trip. In the end, our trip was incredible. I'd also like to thank Chanelle from the Wayfairer's concierge service for her attentiveness before, during and after our trip. The trip itself was a lot more expensive that what we typically go for but we're certainly glad we picked Wayfairer!”

Helpful Report

Dear Mitch, Thank you so leaving such a glowing review. We are thrilled to hear that you had a wonderful honeymoon to Tanzania and Kenya and enjoyed all of the different parts of the trip. We are so pleased that you had a great experience with the Wayfairer Team, especially Jess and Chanelle and we look forward to working with you again. The Wayfairer Team

“Just back from a wonderful holiday in Japan . A big thank you to all at Wayfairer for putting together a perfect trip . A fantastic combination of city and countryside , culture and fun with excellent accommodation in great locations. Would recommend without reservation.”

Helpful Report

Dear Julia, Thank you for taking the time to leave a lovely review. We are delighted to hear that you had a wonderful holiday to Japan and enjoyed all the experiences throughout your trip. We look forward to working with you again and are so pleased you had a great experience with the Wayfairer Team. The Wayfairer Team

“Our trip with Wayfairer Travel consisted of Gorilla Trekking in Uganda, Safari in Kenya and beach stay in Zanzibar. We could not fault anything on our trip, it was amazing down to every last detail. We dealt with Maggie, Toon & June and they couldn’t do enough to help us before, during and after the trip. The made our dream trip a reality. Would defiantly recommend using Wayfairer Travel and we are planning our next trip with the team already”

Helpful Report

Dear Jordan, Thank you for leaving a lovely review. We are thrilled that you had an wonderful trip to Uganda, Kenya and Zanzibar and enjoyed the incredible gorilla trekking and all the other amazing experiences throughout your trip. We are so pleased to hear you had a great experince with the Wayfairer Team, especially Maggie, Toon and June and we look forward to working with you again in the future. The Wayfairer Team

“From the start of planning our tailor made Safari, to the very end of our epic adventure, everything went as planned! Shuttles were there to pick us up at 1:45 am, the accommodations were just as presented, the detailed itinerary laid out every contact and schedule. Thank you Josh and Toon for making our trip so easy and amazing, and even more than we could have ever imagined!”

Wayfairer Travel 5 star review on 19th October 2023

Helpful Report

Dear Lana, Thank you for you for your wonderful review. We are delighted that you had a fantastic safari and enjoyed all the destinations you visited. We are so pleased that you had a great experience with the Wayfairer Team, especially Josh and Toon and we look forward to working with you again in the future. The Wayfairer Team

“Trip far exceeded our expectations, every detail was planned perfectly.”

Helpful Report

Dear Anita, Thank you for leaving a great review, we are delighted to hear that you enjoyed your trip and had a wonderful experience with the Wayfairer team. We look forward to working with you again in the future. The Wayfairer Team

“We traveled for several weeks with stops in Zimbabwe/Zambia Victoria Falls, Botswana Okavango Delta & Chobe National Park and Kenya Masai Mara Naboisho Conservancy. The entire trip, we felt like being hand-held as to the logistics and were exceptionally pleased with the services throughout. Additionally, the Lodges recommended, Ilala-Splash Camp-Muchenje Safari-Leopard Hill, were all a delight. The best part of each leg were the local people running the operations combined with the newfound friends that we shared in our adventures. Great thanks to Wayfairer for curating an outstanding adventure! We will surely work with your Team for future endeavors!!!”

Helpful Report

Thank you for leaving such a lovely review, what a great photo! We are delighted to hear that you had a fantastic trip in Africa, it sounds like you had so many amazing experiences and wildlife encounters as well as all of the lodges and camps you stayed at throughout your trip. We are so pleased that you had a great experince with the Wayfairer Team and we look forward to working with you again in the future. The Wayfairer Team

“Wayfairer Travel was amazing from the first point of contact, they responded promptly to our inquiry, answered all our queries and listened to our requests. They devised a taylor made safari that met our aspirations. The holiday was inclusive of all needs and was performed without any issues, there were no problems with transfers, eco lodges and hotels. The itinerary was very detailed and provided us with all the information required to make a truly memorable holiday, including how much to tip, local currency, visa requirements, customs and clothing. I would hesitiate using this company in the future.”

Wayfairer Travel 5 star review on 17th October 2023

Helpful Report

Dear Lexie, Thank you for taking the time to leave a wonderful review, what amazing photos! We are delighted that you had a fantastic safari and it looks like you saw some amazing wildlife sightings. We are so pleased that you had an enjoyable experience with the Wayfairer Team and we look forward to working with you again in the future. The Wayfairer Team

Wayfairer Travel is rated 4.9 based on 558 reviews