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Wayfairer Travel Reviews

4.9 Rating 620 Reviews
99 %
of reviewers recommend Wayfairer Travel
4.9
Based on 620 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
4.9 out of 5
Read Wayfairer Travel Reviews

About Wayfairer Travel:

Wayfairer designs tailor-made luxury holidays, safaris, honeymoons and family holidays. We work with commitment to communities and conservation to ensure our holidays are responsible.

Visit Website

Phone:

0117 313 3300

Email:

hello@wayfairertravel.com

Location:

Temple1852, Lower Approach Road, Bristol,
Bristol
City of Bristol
BS1 6QA

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Wayfairer Travel 5 star review on 9th March 2025
Janice And Mike Wingrove
Wayfairer Travel 5 star review on 9th March 2025
Janice And Mike Wingrove
Wayfairer Travel 5 star review on 9th March 2025
Janice And Mike Wingrove
Wayfairer Travel 5 star review on 9th March 2025
Janice And Mike Wingrove
Wayfairer Travel 5 star review on 9th March 2025
Janice And Mike Wingrove
Wayfairer Travel 5 star review on 9th March 2025
Janice And Mike Wingrove
Wayfairer Travel 5 star review on 9th March 2025
Janice And Mike Wingrove
479
Anonymous
Anonymous  // 01/01/2019
We had an unforgettable honeymoon safari, many thanks to Wayfairer. Ellie helped us plan our trip and attended many calls with us as we deliberated on various trip itineraries. She was knowledgeable and worked with us to alter our plans after we ran into visa issues and had to reschedule our trip 6 months later than planned. The trip she planned ensured we saw the animals on our bucket list (and SO much more). When our flight got canceled on our return trip, Toon was quick to respond, arranging new accommodations and handling everything seamlessly which was a huge relief. The safari itself was incredible—definitely the trip of a lifetime. Knowledgeable guides, flawless logistics, and outstanding accommodations. Wayfairer did a great job all around.
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Wayfarer took the worry out of Safari planning as their staff have had on the ground experience and understood 'the lay of the land', giving us confidence to to proceed with a multi location trip with excellent connections and support the whole time. The ground staff in Zimbabwe and Botswana were attentive and courteous ensuring we had no concerns that could not be dealt with on the spot. If we plan to have another Safari, it will be one with Wayfarer.
Wayfairer Travel 5 star review on 27th December 2024
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Our trip to Tanzania was exactly what we were hoping for and more! We received a trip plan that met our needs given limited time away from work and school we and stayed under our budget. Aggie added in a tree canopy tour and a crater walk to meet our request for some active excursions while on safari. She got us to 3 parks even though we only had 7 days in country. Leading up to the trip we were in great hands with help from our concierge contact, Peach. She answered questions and helped us adjust for last minute changes to our flights. Once we arrived we were totally spoiled by the beautiful accommodations and excellent food. Everything was exactly as pictured in the trip itinerary and better. We also felt good knowing Wayfairer picks places that respect the people and environment we were visiting. We highly recommend visiting Tanzania in the off season. Our early December trip was very affordable and in one camp we were the only family. Our safari guide Sifuni from Alika Africa was so knowledgeable, loves birds, and was excited to be the first truck out of camp and last in once he knew that was our style. Because it was low season we could get close to animals and stay to watch as long as we wanted. The only thing we would change about the entire experience is our flight. Next time we’ll ask Wayfairer to arrange it for us and we will never fly Turkish Airlines again. Don’t be lured by their business class experience - candlelight dinners in flight don’t matter much when an airline changes departure and arrival times by 24 hours, rebooks you on connecting flights in the air at the same time and takes 10 days of constant calls to customer service to finally resolve with only 48 hours left until the first flight, leaves you with a 12 hour layover but says you don’t qualify for their lounge sleeping rooms (yes we were business class), and has only 1 of 4 headsets working on two of four 8+ hour flights. Wayfairer politely mentioned something to me about people having trouble with Turkish Airlines when I was booking flights and I should have listened. We are already talking about where we want to go next and we plan to travel again with Wayfairer.
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Dear Mary, Thank you for sharing such a detailed and thoughtful account of your Tanzania trip! We’re delighted to hear it was everything you hoped for and more. It’s wonderful that the carefully tailored itinerary, unique excursions, and stunning accommodations made your experience so memorable. Aggie and Peach will be thrilled to know their efforts contributed to such a seamless and enjoyable journey. We’re already looking forward to helping you plan your next adventure—let us know when you’re ready! The Wayfairer Travel Team
Our holiday to India was our first experience booking with Wayfairer and it didn't disappoint. All the team, Lotte, Peach and the support staff in India were wonderful. Everything was pre-booked and so well organised it took all the stress out of travelling, we just sat back and soaked up the culture and vibrancy of such a stunning country. We loved it, many thanks Wayfairer!
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We went to Botswana with Wayfairer and our experience could not be better. It was such a memorable once-in-a-lifetime trip for us. Kate and Toon were super helpful and responsive throughout the process. We had a budget in mind and Wayfairer certainly delivered. I’d recommend Wayfairer for anyone looking for a safari trip :)
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We love to travel independently and Wayfairer put together an amazing package for three weeks in Namibia. We have traveled extensively for over 40 yrs. and our Wayfarer trip is among the best. Can't thank Dalia enough for her wonderful planning and organization for our time in Namibia!
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I liked how they scheduled a call with me to listen to our travel style and goals. Wayfairer tweaked the plans as we asked. We booked a safari in Tanzania and the trip went as planned, from airport pickup, etc. Balloon ride in the Serengeti was exceptional. We also used them for India and if some details were not okay, they adjusted. All was very professional and would recommend to others.
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Our Wayfairer customized trip to Argentina was perfect in every way. From the start of planning Lotte was excellent at communicating with us and planned out our trip according to our interests and wants. Chanelle was readily available for communicating with and always very responsive. Every detail of our trip went according to our planned itinerary. The local guides and crew were profession, knowledgeable, friendly and courteous. From the flights to hotel accommodations everything was top notch. I look forward to having Wayfairer plan my next journey!
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They put together a bespoke package that was truly amazing in terms of the quality of locations and the links between them. In planning it they came up with options, made changes to suit our needs, and suggested alternatives. The quality of their service and of the local operatives they engaged was first rate. They responded quickly to queries both before departure and on the holiday. Great service.
Wayfairer Travel 5 star review on 14th December 2024
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Can’t emphasise how happy we were with the trip arranged by Wayfarer. End to end seamless travel support, great hotels, amazing food and our experience at the Sonbara Nature reserve was overwhelming - just brilliant. The staff there were so nice, the food was very high quality, our room had the best view I’ve ever had and the twice daily drives were incredible. Thank you so much for the trip of a lifetime.
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The Wayfairer team put together an amazing (and complex) trip to Japan that included all the popular highlights along with some super special off-the-beaten tourist path stops that showed us a different side of the country (and also accounting for a vegan diet). Highly recommend the Wayfairer team- especially if you're seeking out special experiences and want expert assistance planning a trip with a lot of moving parts/special requests!
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Wayfairer is a great choice if you are planning your holidays, I had the pleasure of contacting Vernon and June from the team, both were very supportive and the amount of information they shared has helped me to have a perfect trip. Thank you for your support, and looking forward to more travels with Wayfairer in the future!
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Everybody involved was very helpful and knowledgeable. Response times were always very quick. They did a great job of tailoring my trip to what I wanted and it felt very custom to me. I will likely be using Wayfairer again soon!
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Two absolutely unforgettable trips this year, one with my son, one with my daughter. Iceland and Oman! Rhian really took the time to listen to our requirements and planned superb itineraries with activities and hotels that suited us perfectly. Chanelle was a brilliant concierge once again. Wayfairer really help me to feel confident about travelling as a sole parent and being more adventurous - we made some absolutely incredible memories.
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Excellent customer service from Aggie and the concierge team. The trip took into consideration everything that we wanted and turned out to be spectacular. The team were great when it came to adding in some additional (and very last minute) parts to the itinerary as well. Couldn't recommend more highly!
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Wayfairers organised a wonderful trip for us which corresponded exactly to what we had wished for. Via a simple phone conversation they were able to design a perfect holiday for us in magical places far from the crowds of tourists. They were perfectly reactive and gave us all the right advice. Very reassuring when you're spending a lot of money to go to distant countries you don't know.
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We have traveled with many of the top end travel firms. Wayfairer compares well with all of them. Josh Flatman organised both of our trips with Wayfairer to Namibia and Botswana. Excellent choice of lodges to a budget and overall exceeded expectations. Dalia as supporting concierge also excellent. If you want a bespoke trip to somewhere out of the ordinary our experience is that they deliver to a very high standard. With regard to budget, what we paid compared favourably to similar trips advertised in the UK press.
Wayfairer Travel 5 star review on 9th December 2024 Wayfairer Travel 5 star review on 9th December 2024
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We wanted to travel to Argentina with our friends but did not know where to start. Our agent Lotte interviewed us, assessed our interests and customized an amazing adventure of a lifetime. All the staff at Wayfairer were very patient and caring through the planning and delivery of our trip. Prior to the trip, they gave us a website where we could review all our destination and visualize our trip. This was updated as we made changes to our itinerary. Very impressive use of technology and great service every step of the process. We won't hestitate to use Wayfairer again for future travel.
Wayfairer Travel 5 star review on 2nd December 2024
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We explored several travel companies while planning our Kenya safari, and ultimately, we chose Wayfairer. Looking back, we couldn’t be happier with our decision! This trip was, without a doubt, the best of our lives. Our adventure included stops in Nairobi, Amboseli, and the Mara North Conservancy. From our initial interaction with Kate Kilmartin to the seamless support provided by Lorna Sseezi, Wayfairer’s team went above and beyond to make our journey unforgettable. Kate expertly handled the planning, while Lorna stayed in constant communication with us, ensuring we were well-prepared before the trip and felt supported every step of the way during it. We began our journey with two nights in Nairobi, followed by a flight to Amboseli, where we spent two nights and three days at Elerai Camp. After returning briefly to Nairobi, we flew to the Mara North Conservancy and stayed for five days and four nights at the stunning Saruni Mara. Both accommodations were exceptional, with friendly and attentive staff, as well as knowledgeable guides who enriched our experience. The wildlife sightings were beyond anything we could have imagined. We were fortunate to observe cheetahs, lions, zebras, elephants, and many more animals up close. Visiting in late May 2024 proved to be an excellent choice, as the parks were less crowded, allowing us to fully immerse ourselves in the magic of the safari. Overall, I cannot recommend Wayfairer highly enough. Their attention to detail and personalized service made this trip extraordinary. We’re already looking forward to planning our next adventure with them!
Wayfairer Travel 5 star review on 1st December 2024
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My second trip arranged by the Wayfairer team, and once again exceeded all expectations. From the initial arrangements, fine tuning our plans to the actual holiday, it was seamless. Will continue to use the team at Wayfairer for my future holidays.
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Wayfairer Travel is rated 4.9 based on 620 reviews