Wayfairer Travel Reviews

Name: Wayfairer Travel
Address: Temple1852, Lower Approach Road, Bristol, Bristol, City of Bristol
Rating: 4.93

4.9 Rating 559 Reviews

99 %

of reviewers recommend Wayfairer Travel

Company Reviews

Metrics

Info

4.9

Based on 559 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

About Wayfairer Travel:

Wayfairer designs tailor-made luxury holidays, safaris, honeymoons and family holidays. We work with commitment to communities and conservation to ensure our holidays are responsible.

Visit Website

Phone:

0117 313 3300

Email:

hello@wayfairertravel.com

Location:

Temple1852, Lower Approach Road, Bristol,
Bristol
City of Bristol
BS1 6QA

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Wayfairer Travel 5 star review on 14th November 2024

Jennifer

Tim Mathiesen

447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Three 60 year old siblings we were on an African adventure and our first holiday together for 42 years . We wanted to have fun, be looked enjoy fantastic wildlife and above all not worry about anything. What made all the difference was the attention to detail and the quality of all the personnel who took care of us from the personal guides at the airports, the exceptional drivers, safari guides and pilots who transferred us between lodges. We did not worry about a thing and had a trip of a lifetime. We would recommend Wayfairer travel for organising a superb holiday.”

Wayfairer Travel 5 star review on 26th December 2017

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Thank you so much for your wonderful review and the glowing recommendation to others. We are delighted that the 3 of you had such a fantastic holiday together in South Africa. Please don't hesitate to come back to us again for any future holiday plans, hopefully it won't be 42 years until your next adventure together! Tom

“We couldn't be more happy with our experience with Tom at Wayfairer Travel! We knew we wanted our honeymoon to include a safari and emailed many travel companies to get a quote; Tom was the only one (out of many!) to take the time to ask us exactly what we wanted and what aspects were important to us. He was also very respectful of our budget and gave us some fantastic recommendations on how to organize our trip to get the most bang for our buck. The two places he picked for us (Basecamp Explorer and Waterlovers Beach Resort) were phenomenal; the service and experiences at both places were top notch. The entire process of organizing our trip and booking was seamless and easy, even with the time difference!”

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“I was pleased for several reasons. Tom was prompt in responding to my email inquiries. The trip he planned out was an exciting and wonderful adventure. The Masai people at the camp/tent were extremely polite, tolerate and very accommodating. The food was outstanding, the view was memorable and the tents were so cool, especially the showers. Our guide was adorable and the coordinator was very intelligent and knowledgeable. Saruni Wild was an ideal experience for me....it put me close to the natural world and yet it had the comforts of a modern life-style.”

Wayfairer Travel 5 star review on 23rd October 2017

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“Every part of our adventure ran seamlessly and everyone who helped us on the trip was helpful, informed and generous , a fantastic holiday .”

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“Wayfairer were absolutely fantastic throughout the whole process of booking our holiday. From the first contact with Tom we could tell that he was interested in making sure he really knew what we were looking for rather than just giving us a standard option from a brochure. We went through a number of ideas and Tom was always very helpful and patient while we were trying to decide which to choose and flexible in tweaking the itinerary for us. The holiday itself was incredible and we really think that we wouldn't have had the same experience if we'd not gone through Wayfairer. I would absolutely recommend Wayfairer for planning a holiday - the advice, recommendations and attention to detail are second to none.”

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“Holiday super in every way. Listened to what we were looking for, and delivered!! All flights, transfers etc arranged very well, holiday location in terms of both safari and hotel stay were perfect!! I really cannot find a single thing to complain about. And yes, we will most definitely use Wayfairer again. Thank you Tom!!!”

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“The phrase, "holiday of a lifetime" may be over used but for Nathalie and I the safari experience was just that. The level of hospitality, friendliness, professionalism, great food and accommodation was outstanding. We had an excellent driver in Abel who left us with some abiding memories. As an example on our last morning he suggested a 'bush breakfast', wherein we left at 07.00 hrs and had breakfast out in the bush an hour later, the content of which didn't stint on what would have been available to us back at camp. And to top it all a little later, back on the game drive, we came across a pride of 12 lions with a freshly killed eland - astonishing. But I'll always remember our 'walking safari' on the day of my birthday with our armed ranger, and later, back at camp having finished our evening meal when the cooks and waiters presenting me with a birthday cake and sang happy birthday to me in Swahili. Because, as the wise amongst us know, the secret to happiness is to buy memories, not things.”

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“This was a fantastic trip that went well beyond what we could have expected. All of us are well travelled' and can be demanding but we do also see the things that add value- upgrades, requests for the best guides and the small things that all add up to making something special.”

Wayfairer Travel 5 star review on 3rd October 2017

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“"Excellent service from start to finish, nothing was to much for Wayfairer to help us with. The knowledge of staff was immense and we felt confident booking knowing that everything had been tested personally before being recommended by the awesome Harry! Harry himself liaised with staff on our beautiful Halong Bay cruise to arrange a surprise proposal involving a private moonlit dinner with flowers, fairy lights, wine and beautiful scenery.....she said yes! We will be booking our next holiday with Wayfairer and would be more than happy to recommend them. Keep up the good work guys.”

Wayfairer Travel 5 star review on 25th September 2017

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Thanks for the great review Dan! We are really happy we got to be part of such a memorable day for you both and look forward to helping you plan the Honeymoon! Harry

“Response and advice from Tom was second to none. His rapid and helpful replies confirmed we were in safe hands. His recommendations were tailored to us and faultless.”

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“They work with exceptionally friendly and high quality local operators. Traveling can sometimes be a bit stressful, but this was worry-free.”

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“Tom at Wayfairer arranged a fabulous honeymoon trip for us and was always quick to respond to any questions we had both before and during the trip. He was knowledgeable and friendly and our accommodations were gorgeous. We would definitely recommend Wayfairer for a special trip as we had the trip of a lifetime!”

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“We had a fantastic family holiday to Tanzania organised through Wayfairer . Tom was very helpful and efficient. I can totally recommend using Wayfairer- they are trustworthy and good value for money . Hopefully we will have the chance to use them again in the future. The Lambert family”

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“Tom was very helpful at first asking a few questions about what I like before coming back with my amazing trip. Any questions I had was answered quickly and directly and my mind was put to rest. I will be upswing this company again and would advise any of my friends to use them.”

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“The recommendations were superb - Wayfairer Travel really listened to our wishes and what kind of experience we were looking for and based on this they made a very comprehensive program suggestion. We enjoyed every bit of it and it actually exceeded our expectation - which always a nice expereince...”

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“Not long been back from a two week north to south tour of Vietnam with the last 5 days relaxing on the island of Phu Quoc in the south. My husband and I had an amazing time in the short time we had to cover Hanoi, Ha Long Bay, Hue, Hoi An, Siagon, all our hotels were as expected clean and friendly, our transfers all went smoothly and all guides where there to meet us and very knowledgable and friendly. We took the train from Hue via the Hai Van Pass which took us along the coast to Hoi An this took about 2 and half hours. Hoi An at night is a great place lots going on. In Saigon we did the Vespa by night tour which was really good fun, to be in the mad traffic but feeling as safe as could be, we stopped off at various places trying many of the local dishes like jumping chicken or as we know field frog... which really did taste like chicken. Our last days spent on Phu Quoc were for relaxing, our hotel Cassia Cottage was just what we needed, beautiful little family run hotel. All in all a great experience, thank you Harry for your help in organising it and keeping us informed of any flight changes whilst we were on our travels. I would certainly book with Wayfairer again.”

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“Great 17 days in India. Top organisation from suggested itinerary, hotels, transfers and knowledgeable guides.”

Wayfairer Travel 5 star review on 25th April 2017

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“Having just returned from a real adventure in Vietnam which ran the length of the country from Hanoi in the north to Saigon in the south in 10 exhilarating days, my husband and I feel that this has been one of the most interesting holidays that we have experienced. Due to the short time that we had, Tom Blakey of Wayfairer Travel had the challenge of producing an efficient itinerary which would maximise the time that we had without compromising on quality. He exceeded our expectations in this regard in the execution of the schedule which covered the most historical sites as well as throwing in different places off the beaten track which wouldn't necessarily feature on other travel agents' schedules - cue a visit to Yen Doc Village in Hanoi enroute back from an overnight trip to Halong Bay. Hue and Hoi Ann were both stunning and Saigon was intoxicating and provided a marked contrast to the north of the country both in temperament and climate, and finished off with a memorable trip to the Saigon Opera House which I can highly recommend. All the accommodations in each City were of a very high standard and the Tour Guides were all very enthusiastic, informative and very helpful, particularly in their suggestions of fantastic places to eat - both reasonably priced and most importantly, not tourist traps. We found Wayfairer through Responsible Travel and were very happy with their service - their ethos and principles resonated with us as individuals and Tom was very calm and flexible - at one point, we nearly had to change the whole schedule plus travel dates in order to accommodate a key sporting event! What we also liked was the fact that Tom and the Wayfairer team have had first hand experience and travelled to all the countries that they are on their website and thus have real insights into the countries that they are promoting. The Vietnamese people are warm, friendly and keen for visitors to learn about their tumultuous history - both the country and people have been through a lot but it was also apparent that with the pace of development here, things are rapidly changing - in another 5 years, things will be very different and will change - Go whilst you are able to catch Vietnam on the cusp before it does. Thanks to Tom and team for a Great time in Vietnam. We're going on another adventure through Wayfairer soon, this time on safari to Africa!”

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“When i was planning the trip in Thailand,I made different enquiries but without any doubts Harry from wayfairer was the quickest And most professional person to answer to my request. In a few days time he organized a tour which completly fullfilled our expectations. We had asked him to organise a tour which could fit us And small kids ( 2 to 5 years old ). Everything was up to the last detail And suitable for both adults And kids. I highly recommend Wayfairer . PRE And post travel were very satisfying And the communication abroad was really easy aswell. welldone And we will definitively use your services again !”

Wayfairer Travel 5 star review on 14th March 2017

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“This was an excellent holiday and all the connections and handovers to different guides worked like clockwork. We spent 3 days in Bangkok and Chiang Rei, Thailand before spending 12 days in Laos and then 6 days in Cambodia. We enjoyed all three countries but particularly Laos. The guides and drivers were excellent very knowledgeable and experienced. The planning of the trip and time spent in different places worked well although in hindsight one might tweak one or two things but that was our personal preferences. We were originally four of us in the group but one member fell quite ill at the beginning. Flu she picked up in the UK and nothing to do with the holiday. The other couple had to return to the UK and Harry was very good in helping them and arranging their return. Despite this the holiday was excellent and the organisation first rate.”

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Wayfairer Travel is rated 4.9 based on 559 reviews