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Wayfairer Travel Reviews

4.9 Rating 585 Reviews
99 %
of reviewers recommend Wayfairer Travel
4.9
Based on 585 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
4.9 out of 5
Read Wayfairer Travel Reviews

About Wayfairer Travel:

Wayfairer designs tailor-made luxury holidays, safaris, honeymoons and family holidays. We work with commitment to communities and conservation to ensure our holidays are responsible.

Visit Website

Phone:

0117 313 3300

Email:

hello@wayfairertravel.com

Location:

Temple1852, Lower Approach Road, Bristol,
Bristol
City of Bristol
BS1 6QA

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Wayfairer Travel 5 star review on 27th December 2024
Mike And Kate - Sydney Australia
Wayfairer Travel 5 star review on 14th December 2024
Anonymous
Wayfairer Travel 5 star review on 9th December 2024
Richard Moore
Wayfairer Travel 5 star review on 9th December 2024
Richard Moore
Wayfairer Travel 5 star review on 2nd December 2024
Chris Calia
Wayfairer Travel 5 star review on 1st December 2024
Anand & Toshi
Wayfairer Travel 5 star review on 14th November 2024
Jennifer
453
Anonymous
Anonymous  // 01/01/2019
Incredible and well-organised experience that was perfectly arranged by Toon and Josh at Wayfairer. Josh created the initial itinerary that was based off of my initial ideas/budget and Toon dealt with any other requirements or requests after the itinerary was created. This was a 2 week trip through Botswana and Zambia with multiple transfers and the professionalism, patience, communication and availability was both exceptional and reassuring. Looking forward to my next trip with Wayfairer!
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Helpful Report
Dear Nigel, Thank you for your glowing review and kind words for Josh and Toon. We look forward to working with you again on your next holiday adventure! Josh, Toon & The Wayfairer Team
Appreciated the great recommendations for lodges based on our objectives. Team also did a fantastic job dealing with Covid related changes, rebookings, and difficulties. I appreciated the responsiveness and flexibility.
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Dear Raymond, Thank you for taking the time to leave us a review. We're really glad to hear our team was so responsive and helpful and very much look forward to working with you again on any future trips. The Wayfairer Team
From the moment we contacted Wayfairer, to the end of our trip, they ensured every detail was correct and was what we wanted. Maggie started the process and ensured everything was correctly in place before proceeding with any confirmations We were then introduced to Toon (Concierge) who dealt with any other requirements we may need. This professionalisation continued throughout our whole trip and was reassuring to know they were contactable at all times After the trip, Toon contacted us to ensure we had been happy with everything A most professional approach, we've never received that from any other Travel Agent
Wayfairer Travel 5 star review on 22nd June 2022 Wayfairer Travel 5 star review on 22nd June 2022 Wayfairer Travel 5 star review on 22nd June 2022 Wayfairer Travel 5 star review on 22nd June 2022 Wayfairer Travel 5 star review on 22nd June 2022 Wayfairer Travel 5 star review on 22nd June 2022 Wayfairer Travel 5 star review on 22nd June 2022
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Dear John, It's wonderful to hear you had such a great experience with Wayfairer and what incredible leopard pictures too! Thank you for your kind words for Maggie and Toon and we look forward to working with you again on any future trips. The Wayfairer Team
Exceptional service from knowledge people who seem to really care. Itinerary was thoughtful and imaginative and interpreted our requests insightfully. Thank you Wayfairer for putting together a really memorable trip.
Wayfairer Travel 5 star review on 20th June 2022 Wayfairer Travel 5 star review on 20th June 2022
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Wayfair arranged a wonderful holiday for us! We had an excellent guide and enjoyed all of the hotels we stayed at. Looking forward to our next trip with Wayfair!
Wayfairer Travel 5 star review on 19th June 2022
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Thank you so much for your kind review and your incredible photos! We're so happy to hear you had such a wonderful trip and look forward to working with you again. The Wayfairer Team
My trip was very well organized. They asked what I want to see, gave me some suggestions and then planned carefully Everything was perfect. Everything was very well planned and on time. I would use them again and again
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Friendly and super efficient service. Personal portal permitted easily accessible driving and accommodation details. Above all, an amazing holiday in the unique country of Namibia
Wayfairer Travel 5 star review on 13th May 2022 Wayfairer Travel 5 star review on 13th May 2022 Wayfairer Travel 5 star review on 13th May 2022 Wayfairer Travel 5 star review on 13th May 2022 Wayfairer Travel 5 star review on 13th May 2022
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Second time using Wayfairer Travel. Absolutely loved the trip they put together - quick to respond and very helpful along the way. I’m a solo traveler and I felt so comfortable and looked after. I spent a month in Africa: Morocco to South Africa.
Helpful Report
Dear Kate, Thank you so much for your lovely review. We are very pleased to hear you feel comfortable and well looked after by our service. We hope we can help you plan more exciting trips in the future and look forward to hearing from you again. The Wayfairer Team
Having booked this trip over 2 and a half years ago, brilliantly planned by Wayfairer, (Victoria Falls, Cape Town & Safari), and at various times thinking we would not be able to travel, we had the most amazing time at all 3 destinations, and would not hesitate in recommending Toon or members of her team. A truly memorable trip, thank you!
Helpful Report
Thank you for this wonderful review Harry. We were delighted that your trip finally came to fruition and we were grateful for your patience in postponing rather than cancelling your plans. Thanks also for your kind words about Toon and her team :) We hope we can help you plan more brilliant trips in the future and please don't hesitate to get in touch. The Wayfairer Team
Upscale company that has helped me with a number of trips. Particularly nice to have them when things go sideways as they do on longer vacations. Highly recommended.
Wayfairer Travel 5 star review on 16th March 2022
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Thank you so much for your wonderful review and we're always pleased to help plan your next trip. We were very glad to hear you found our services helpful when they were needed during your travels. We look forward to helping you plan your next great adventure. The Wayfairer Team
The team at Wayfairer was incredible. Josh, Florence, and Carmen planned us an absolutely awesome honeymoon and we recommend using them a million times over!
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Hi Brian, Thank you for your kind words and we were thrilled to hear that you had an absolutely awesome honeymoon! Thank you also for recommending us so highly and we hope to hear from you again in the future. Thanks again, Josh, Florence, Carmen & The Wayfairer Team
Wayfairer Travel worked hard in the current difficult and ever-changing circumstances to ensure we had a fabulous holiday. I would definitely use Wayfairer Travel again in the future. Thank you Maggie and Carmen.
Helpful Report
Hi Vickie, Thanks for your positive review, we really appreciate it and are so pleased that you had a fabulous holiday. We'd be delighted to help you plan your next great holiday adventure, please don't hesitate to get in touch :) Thanks again, The Wayfairer Team
Back home in the USA for about one month now after a A+++++ great trip to Zimbabwe. All of the agency staff I interacted with were great, going above and beyond in providing the best service in arranging all the travel details in these challenging times with the Covid pandemic. I hope to arrange other international trips through Wayfairer Travel.
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Thank you so much for your wonderful review :) We are delighted that you had such a great trip to Zimbabwe and that you appreciated the service you received from us. We are very much looking forward to helping you plan your next great adventure! Thanks again, The Wayfairer Team
What started out as a disaster at the airport, not letting us board because certain papers were not supplied, we went back home, and next day called Wayfairer. They had so personally helped us set up the itinerary with all that we wanted to see, and they had to start all over again. With flying colors Wayfairer came through without extra money to lay out. The trip was one of the best ever, all falling into place. Definitely we shall call on Wayfaire again.
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Thank you for taking the time to write this great review Dennise, it is much appreciated. We are really pleased to hear that the trip was one of your best ever and that you were impressed with our ability to sort out your itinerary after those initial paperwork issues at the airport. We're delighted to hear that you are definitely going to call on us again and we will be ready and raring to go when you are! Thank you, The Wayfairer Team
We were planning a honeymoon that was delayed a full year by COVID, which meant that we had to build it around which countries were open at the time. That was how we settled on going to Sao Tome and Principe, a bit off the beaten path for us as Americans, so decided to get some professionals on the job and make sure everything was well planned. We chose Wayfairer, and we were very happy to have them in our corner on this trip, especially when we had some repeated issues with hotel transfers. They really went to bat for us to make sure those situations were resolved. When we arrived in Morocco for the second leg of our trip, we were impressed with the excellent local guides Wayfairer had found in each city we visited. The idea of “responsible travel” is central to Wayfairer, and that includes supporting deserving local professionals. The real highlight in that regard was our primary guide who accompanied us throughout the trip. Lachen truly exceeded our expectations. He was warm, friendly, and charming, really taking a sincere interest in getting to know us and making sure we had the experience we wanted and got some true insights into Morocco from his perspective. He was a real discovery, and it speaks well of Wayfairer that they were able to find him. The same goes for Wayfairer as a whole—we will absolutely keep them in mind for our future trips and encourage others to do the same!
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Hi Sarah, Thank you so much for writing us such a lovely, it is very much appreciated! It is fantastic to hear that you had such a wonderful time and also that you appreciated having us in your corner to deal with those unfortunate transfer issues in Sao Tome & Principe. Brilliant that you loved Morocco so much and your kind words about Lachen have been shared with the local team. We very much hope to see you again soon and help with your next exciting adventure! The Wayfairer Team
Wayfairer helped me book the perfect trip for my husband's birthday. They worked with us to give us the best within our price range. The resort was a great recommendation, we couldn't have asked for better. We felt the support from the Concierge (Toon) through the whole process, even after we had returned home. Can't wait to plan our next trip!
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Thank you for your wonderful review Stephanie :) We are so pleased that everything went so well and that you valued and enjoyed our service. We have passed on your kind words to Toon as well. Thanks again and we'll be delighted to help plan your next exciting trip!
Would highly recommend Wayfairer to everyone looking to for excellent service. My Safari was a trip of a life time. Every person who helped me in this journey were knowledgeable, pleasant and very patient. Thank you concierge Toon for handling everything so I could just relax and enjoy my trip. Yvonne D RN
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Thanks for your lovely review Yvonne, we really appreciate it and are so pleased that you had such a wonderful safari! Thanks also for your kind words about Toon :) Thanks again, The Wayfairer Team
Great experience! Due to COVID we had numerous changes to our travel plans and Wayfairer, specifically Toon, was with us every step. Incredibly knowledgable, patient (with all our changes) helpful, and responsive. As our options became more and more limited due to COVID restrictions, their suggestion of St Lucia South Africa in lieu of Zanzibar was perfect! No question we would book with Wayfairer again and look forward to doing so soonest!
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Thank you so much for travelling with us and we were thrilled to hear you had such a brilliant time in St Lucia, South Africa. It is great to hear that you wouldn't hesitate to book with us again and we look to planning your next trip! Thanks again, The Wayfairer Team
Wayfairer designed an absolutely beautiful honeymoon trip for us to Tanzania. From the breathtaking nature and wildlife viewing on safari to the relaxing beach vibes and fun aquatic activities of Zanzibar, we cannot say enough good things about our Wayfairer vacation. The guides Wayfairer lined up were excellent, particularly our safari guide, Ebenezer. Ebenezer helped us to see more wildlife over the course of our 5-day safari than many see in 1-2 weeks. He answered all of our many questions thoroughly and knowledgeably and his expertise, friendliness, and care for us was one of the highlights of our trip. We did not need to worry about a single thing at any stop on our two-week trip because Wayfairer had already carefully planned out every detail, even down to transportation to and from our different accommodations. Our trip provided us with experiences that will truly last a lifetime! And to top it all off, we were able to take in these experiences with the ease of mind that we were traveling responsibly, that the places we stayed benefitted the people of Tanzania, and that our wonderful guides were paid fair wages. Thank you, Wayfairer!
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Hi Eric & Molly, thanks so much for leaving such a detailed review and for sharing so many of your wonderful photographs! We have passed on your comments to Ebenezer who was delighted to hear you had such a fantastic time on safari in Tanzania. We'd love to help you in the future with any of your other exciting travel plans, The Wayfairer Team
Without having left the country, I cannot recommend Maggie Ashbury highly enough. I have every confidence that in these difficult times of indecision nothing is impossible for her and with such a charming disposition I am thrilled to have chosen Wayfairer Travel
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Thank you Melanie for your kind words in recommending the services of Maggie. We're delighted you had such a positive experience with us, The Wayfairer Team
Wayfairer Travel is rated 4.9 based on 585 reviews