Wayfairer Travel Reviews

Name: Wayfairer Travel
Address: Temple1852, Lower Approach Road, Bristol, Bristol, City of Bristol
Rating: 4.93

4.9 Rating 558 Reviews

99 %

of reviewers recommend Wayfairer Travel

Company Reviews

Metrics

Info

4.9

Based on 558 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

About Wayfairer Travel:

Wayfairer designs tailor-made luxury holidays, safaris, honeymoons and family holidays. We work with commitment to communities and conservation to ensure our holidays are responsible.

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Phone:

0117 313 3300

Email:

hello@wayfairertravel.com

Location:

Temple1852, Lower Approach Road, Bristol,
Bristol
City of Bristol
BS1 6QA

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Wayfairer Travel 5 star review on 14th November 2024

Jennifer

Tim Mathiesen

447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had a great trip to Rwanda, all went very smoothly from meeting our driver/guide at the airport to being dropped off at the end. Accommodation choices were great. If there was any criticism, it was just that one of the organised treks was a lot more demanding than we had anticipated. Still in now looking back glad to be able to say we met the challenge.”

Helpful Report

Dear Micheal, Thank you for taking the time to leave a lovely review. We are delighted to hear that you had a fantastic trip to Rwanda and enjoyed all the lodges you stayed at. We will ensure in the future that the trek's difficulty levels are made clearer but we are pleased to hear you enjoy looking back after having completed it. We look forward to working with you again in the future. The Wayfairer Team

“The best adventure and journey of our lives. Two women self-driving through Namibia. Our first time in Namibia, and we had a wonderful experience with Wayfairer who helped us customize our itinerary regarding to our interests and were quite responsive and had a lot of patience with our desires at all times. They adjusted the accommodations to our budget and guided us on how to complete our trip in the 2 weeks we had. Since our first contact via email the communication was very easy and provided us with ample information in relation to the tour. From the moment we arrived at the airport in Namibia we were received in a very friendly manner and when we arrived at the agency they explained absolutely everything about how to get to each place. Special thanks to Juan for his kind attention. If you are looking for a great tour agency, whether it is general interest or something specific, like photography, then Wayfairer is definitely the one to go with.”

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Dear Mariana, Thank you for taking the time to leave such a great review and for your kind recommendation. We are delighted to hear that you had a fantastic self-drive trip through Namibia and enjoyed all the stops and accommodations along the way. We are so pleased that you had an enjoyable experience with the Wayfairer Team and look forward to working with you again in the future. The Wayfairer Team

“Outstanding experience in 8 day Northern Tanzania private safari trip, everything PERFECTLY organized by Wayfairer to the last detail, combining local destination most excellent partners, safari expertise and advice, brilliant professionalism and unique personal care before, during and after. There might maybe be other "good" safari organizers, NONE will be better. Highly recommended AAA+++”

Helpful Report

Dear Gabriel, Thank you for taking the time to leave such a fantastic review. We are delighted to hear that you had an amazing trip to Northern Tanzania and had an enjoyable experience with the Wayfairer Team. We look forward to working with you again in the future. The Wayfairer Team

“From beginning to end, Josh understood our wishes and apprehensions about our first time in Africa. We had an absolute blast and enjoyed cities and safaris alike.”

Wayfairer Travel 5 star review on 31st August 2023

Helpful Report

Dear Katie, Thank you for taking the time to leave a lovely review and for sending those fantastic photos! We are thrilled to hear that you had an amazing time in Africa and had a great experience with the Wayfairer team, especially Josh. We look forward to working with you again in the future. The Wayfairer Team

“We visited Kenya and Seychelles in August 2023 as a family of four (two adults and two kids ages 5 and 7). Jess Tyers planned the best holiday ever!!! In Kenya, she picked the perfect game lodge for a family, Ol Pejeta Safari Cottages. We had the entire place to ourselves, with a butler and chef. The grounds were phenomenal, and we saw all the big 5. In Seychelles, we stayed at the Savoy which was right on the beach. The water was calm enough to swim in every day and the beach was beautiful. Every pickup was ON TIME. Every part of the trip was planned out perfectly. Whenever I had questions, Ruth responded quickly on Whatsapp. Thank you Ruth and Jess. I look forward to planning another trip next year.”

Helpful Report

Dear Byron, Thank you for taking the time to leave such a great review. We are thrilled to hear that you had a fantastic trip to Kenya and the Seychelles and that you loved the lodges you stayed at along the way. We are so pleased that you had an enjoyable experience with the Wayfairer Team, especially Jess and Ruth and look forward to working with you again in the future. The Wayfairer Team

“Working with Maggie and June to organize our 19-day tour of Zimbabwe involved efficient, friendly and supportive exchanges. Maggie took note of what our preferences were and gave us options to choose from regarding the destination and accommodation. We were very impressed with the results. As someone who usually designs her itineraries, it was great to work with people who have a similar mindset when traveling. I highly recommend this company...especially Maggie and June. Thanks guys. :)”

Helpful Report

Dear Rachel, Thank you for taking the time to leave such a lovely review and for your kind recommendation. We are delighted to hear that you had a fantastic trip to Zimbabwe and had an enjoyable experience working with the Wayfairer Team, especially Maggie and June. We look forward to working with you again in the future. The Wayfairer Team

“Our safari holiday had been on our bucket list for a long time and the experience did not disappoint. We had an amazing time. However, certain parts were marred by miscommunication between Wayfairer and one of the tented lodges which was not what we needed on this special trip. Also, we were given the wrong answer to whether any of the accommodation had hairdryers. None of the tented lodges on our itinerary had them. A small point but when you are planning, rather a nuisance. On the plan, we were told we were flying to Arusha from the Serengeti and a driver would pick us up but on the airline ticket, we were flying to Kilimanjaro. Thank goodness Ruth picked up the mistake on our outbound flight too. Having said all of this, everyone at Wayfairer has been delightful to talk to and very enthusiastic. The guides employed in Tanzania were second to none and mistakes aside, we still had a great time.”

Helpful Report

Dear Claire, Thank you for taking the time to leave a great review. We are so pleased that you had a fantastic trip to Tanzania and we are sorry about those miscommunications and we are pleased that they were corrected by Ruth. We are pleased that you had a good experience with the Wayfairer Team. The Wayfairer Team

“Outstanding. Wayfairer listened to us and suggested a trip with stops from J'Burg right across to Cape Town that was absolutely spot on. It had a bit of everything and was 'busy' without being stressful while ensuring we experienced so much of South Africa in the time we had - extremely well planned. The selection of hotels, etc. was excellent, while all the arrangements for car hire, etc. were all faultless. We were splitting off at the end of the trip to go and stay with friends and Wayfairer built all that into the plans. I would have no hesitation in recommending Wayfairer to anyone, and will certainly be returning to them for our next adventure!”

Wayfairer Travel 5 star review on 24th August 2023

Helpful Report

Dear Mike, Thank you for taking the time to leave such a lovely review and for your recommendation. We are delighted that you had a fantastic trip to South Africa from Johannesburg to Cape Town and enjoyed all the stops in between. We are so pleased that you had a great experience with the Wayfairer Team and look forward to working with you again in the future. The Wayfairer Team

“Wayfairer really took the time to listen to what we wanted from our trip and tailor made us the perfect honeymoon! We had an amazing time in Zambia, and the two Safari camps were excellent - with very good food and exceptional guides. Transfers were all arranged and Wayfairer provided us with all the information we needed so that we didn't have to worry about a thing. Thank you!”

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Dear James, Thank you for leaving such a fantastic review, we are delighted to hear that you had an amazing honeymoon in Tanzania and that you enjoyed the camps that you stayed at. We are so pleased to hear that you had a great experience with the Wayfairer Team and we look forward to working with you again in the future. The Wayfairer Team

“Best honeymoon we could ever wish for!”

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Thank you for leaving a lovely review, we are so pleased you had an amazing honeymoon and we look forward to working with you again in the future. The Wayfairer Team

“Was looking for a travel agent to organise my trip of a lifetime and from the moment I spoke with Wayfairer, I felt very confident that they could deliver, they were very knowledgeable and helpful, giving me tips on when was the best time to travel in order to fulfill my personalised itinerary and I just felt that they could deliver the personal touch I was looking for. When I received the draft itinerary, straight away I knew Wayfairer were the ones for me. Wayfairer were able to deliver a 1st class service, were available throughout my pre planning to advise, assure and point me in the right direction. Organisation of all transfers ran smooth as silk and if I had any queries while away, there was always a prompt reply, which allowed me to fully enjoy my holiday of a lifetime and I also appreciated the personal calls before departure to check all was ok and that I was fully prepared. Thankyou Wayfairer”

Helpful Report

Dear Steve, Thank you for taking the time to leave such a lovely review. We are thrilled to hear that you had an amazing trip and that it all ran smoothly. We are so pleased that you had an enjoyable experience with the Wayfairer Team and we look forward to working with you again in the future. The Wayfairer Team

“Wayfairer organised a fantastic holiday for us to South Africa. All arrangements, transfers, trips and guides all went faultlessly. We will definitely use them again.”

Helpful Report

Dear Brian, Thank you for leaving such a lovely review, we are so pleased that you had an amazing holiday to South Africa and that you had a great experience with the Wayfairer Team. We look forward to working with you again in the future. The Wayfairer Team

“This is the second time that I've travelled with Wayfairer and they didn't disappoint. Leonie and the team organised a holiday to Tanzania for me which included the bush and the beach. I visited Lake Manyara, Ngorongoro Crater, central and north Serengeti and then across to Zanzibar. The trip ran very smoothly, aided by the help of my concierge Toon. A really enjoyable and memorable holiday!”

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Dear Suzanne, Thank you for taking the time to leave a lovely review. We are delighted to hear that you had an amazing holiday to Tanzania and Zanzibar and enjoyed all the different places you visited along the way. We are so pleased that you had a great experience with the Wayfairer Team, especially Leonie and Toon and we look forward to working with you again in the future. The Wayfairer Team

“Wayfairer Travel did an excellent job in organising our Kenya trip for us. The places we stayed were thoughtfully chosen intimate settings, considerate of the environment and local community, and with wonderfully welcoming staff. The travel arrangements worked perfectly and we felt very well looked after. Thank you!”

Helpful Report

Thank you for such a lovely review, we are thrilled to hear that you had a fantastic trip to Kenya and enjoyed all the places you visited throughout your trip. We are so pleased that you had a great experience with the Wayfairer Team and look forward to working with you in the future. The Wayfairer Team

“Wayfairer Travel did an excellent job for me. They asked thoughtful questions and provided all the information I needed and made perfect arrangements for my trip. They selected excellent service and lodging providers and did a much better job than I could have done. As a result, I have just returned from my dream trip to Africa. The trip was everything I hoped for and more, and I look forward to working with Wayfairer again. Chanelle was particularly helpful and fun to talk to.”

Helpful Report

Dear Linda, Thank you for taking the time to leave a lovely review. We are delighted to hear that you had an amazing trip to Africa and enjoyed all the lodges you stayed at throughout your trip. We are so pleased to hear that you had a great experience with the Wayfairer Team, especially Chanelle and look forward to working with you again in the future. The Wayfairer Team

“I have travelled to Bostwana with my four children. We have had a wonderful time and we all agree that the trip has far exceeded our expectations which were already very high. The organisation of the trip and the assistance of wayfairer along the whole process have been perfect, we are all very grateful of having had an unforgettable experience that we will remember for the rest of our lives. If I ever had the opportunity to do another safari i would do it with Wayfairer again but, before that, I will recomend them to my friends and relatives”

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Dear Eduardo, Thank you for taking the time to leave such a lovely review and for your kind recommendation. What a fantastic video, we are delighted to hear that you had an amazing family holiday in Botswana and that it exceeded all your expectations. We are so pleased that you had a great experience with the Wayfairer Team and look forward to working with you again in the future. The Wayfairer Team

“Wayfairer is wonderful and I highly recommend using them for any upcoming holiday plans you might have, especially if you intend on heading to Africa! My husband and i thoroughly enjoyed ourselves on our recent first year anniversary trip to Kenya and Zanzibar and we felt safe and taken care of the entire time, we've never had to worry about anything throughout the duration of the trip. The Wayfairer team are quick to respond and genuinely care about giving you the best possible holiday experience. Their recommendations are also wonderful and all the lodges we stayed at during our safari and beach holiday were top notch. We will definitely use Wayfairer again for our future travels. Thank you team! Eternally grateful for your help on planning our bucketlist trip! On to the next! :)”

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Dear Rachel, Thank you for taking the time to leave such a great review, we are delighted to hear that you had a fantastic holiday to Kenya and Zanzibar and enjoyed all the lodges you stayed in during your trip. We are pleased that you had a great experience with the Wayfairer Team and we look forward to working with you again in the future. The Wayfairer Team

“Brilliant holiday, consisting of a 3 day safari in Tanzania followed by a beach holiday in Zanzibar arranged by Wayfairers. Toon (concierge) gave personalised attention to detail, answering our many questions before we departed, keeping in contact during the trip and followed up for the details of feedback afterwards. We are very happy with the service we recieved.”

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Dear Angie, Thank you for writing such a lovely review, we are delighted to hear that you had a fantastic safari in Tanzania and enjoyed your beach holiday in Zanzibar. We are so pleased to hear that you had a great experience with the Wayfairer Team and we look forward to working with you in the future. The Wayfairer Team

“We had a memorable trip in Botswana organised by Wayfairer. Our travel specialist was able to find an itinerary that perfectly met our needs and found places that we couldn't have found ourselves. Communication before and during the trip was great, even checking in with us midway through to make sure everything was going well. I would definitely consider using Wayfairer again for my next trip!”

Helpful Report

Dear Alex, Thank you for taking the time to leave a fantastic review. We are thrilled to hear that you had an amazing trip to Botswana and got to visit some beautiful places. We are so pleased that you had a great experience with the Wayfairer Team and we are looking forward to working with you again in the future. The Wayfairer Team

“We had amazing family holiday in South Africa and Botswana organised by Wayfairer travel. Aggie put together an itinerary that we couldn't have done by ourselves, presenting us with a couple of different options to choose from. Everything went very smoothly and was clearly set out in our travel portal. Our concierge (Som) was on hand via WhatsApp to answer any further questions during our trip which was a nice personal touch. We were fortunate to be the only guests at two of the tented camps and received exceptional service from the camp staff and guides. The whole safari experience was very well thought-out by Wayfairer Travel and the order in which we did the three different safaris worked perfectly. We would definitely consider using Wayfairer again.”

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Dear Liz, Thank you for taking the time to leave such a lovely review. We are thrilled to hear that you had an amazing family holiday to South Africa and enjoyed the whole safari experience. We are so pleased that you had a great experience with the Wayfairer team, especially Aggie and Som and we look forward to working with you again in the future. The Wayfairer Team

Wayfairer Travel is rated 4.9 based on 558 reviews