“I was sent the wrong item, sent back to the warehouse requesting the right one be sent. Royal Mail tracking shows it had been delivered a week ago but no replacement shirt has arrived and I’ve had no communication from the company about what’s going on. I emailed customer service asking for confirmation they are at least dealing with it but I’ve still nothing 4 days later - very poor! Expect much better when the shirt costs £120.”
“Love their products! Pricing leaning towards expensive but you get proper quality in return. Two chances of improvement - length of the sleeves of the whiting overshirt could be longer and the total amount to receive free shipping outside the UK please. Will order again!”
“I love the high quality of the fabric, I do wish the color was a bit brighter as it looks quite dark to me in comparison to the photos, but I understand everyone’s computer is different”
“Every item I've ordered is of exceptional quality, delivered quickly, and fits exactly add described. The first time I tried on a whiting overshirt I knew I would treasure it for decades.”
“I was impressed with the image on-line and was pleased when the over-shirt arrived and it was even better quality than I pictured. Delivery was fast and efficient - I would order from Wax London again!”
“Incorrect shirt sent. To return same article has cost me $60 Canadian. I’m sure you’ll charge me to send correct article back to me. Total cost to me $315. Not happy at all.”
“I purchased a £120 shirt for my son, for a Christmas present, and was still charged postage which I think is disgusting. If it wasn't wanted as a git I would not have purchased off this company.”
“Great fit on 2 winter coats that look sharp. I’m tall with long arms (6’5 in the states) and it is hard to find well trimmed yet long enough coats. Fantastic quality and great design.”
“Very happy with the whiting overshirt. I had a hard time choosing one because they all look so nice but ended up going with the brown madras. Great for the autumn and also in the winter as an extra layer under an overcoat coat or a parka.”