Wax London Reviews

Name: Wax London
Address: 10-11, Greenland Place, First Floor, London
Rating: 4.57

4.6 Rating 1,012 Reviews

89 %

of reviewers recommend Wax London

4.6

Based on 1,012 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

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“The shirt I received seemed shrunken. Customer service is requiring that I pay for return shipping. Customer service offered to schedule a pickup but never got back to me despite 2 follow up emails. Not sure what to do anymore.”

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Posted 4 years ago

“The shirt I ordered is really nice and quality appears good. Problem is size. I ordered an XL and the shirt is barely an L. Instead of returning my wife is taking it she likes the colors and pattern. I have taken a chance and ordered (different pattern) an XXL shirt. Hope it is genuinely XXL. Perhaps there is a sizing labeling difference between the UK and USA?”

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Posted 4 years ago

“I like everything about this jacket the fabric the cut and style”

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Posted 4 years ago

“Had a problem with order, still waiting to hear back.”

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Posted 4 years ago

“Good treatement when item wasn't available, and thrilled with receipt of one that was, an overcoat”

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Posted 4 years ago

“I ordered an XXL size. Although the size was properly marked, the actual shirt size was comparable to a MEDIUM.”

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Posted 4 years ago

“The shirt that I bought is fantastic! I love it. The only reason that this is not 5 stars is that I would've like to have seen eco friendly packaging.”

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Posted 4 years ago

“Love the shirt like the other ones I’ve purchased but this one seems a little tighter. I ordered XXL like my previous purchase but this one fits different.”

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Posted 4 years ago

“Love the shirt and getting great compliments!”

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Posted 4 years ago

“Beautiful shirts. Great quality. Lovely designs. Can’t recommend highly enough. Will definitely purchase more at a later date.”

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Posted 4 years ago

“very easy to order online and very good delivery system. I was updated at each step.”

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Posted 4 years ago

“The website is easy to navigate. Shipping was fast, and thoughtfully packaged. The quality of the overshirt is incredible.”

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Posted 4 years ago

“Efficient deliver. Great product”

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Posted 4 years ago

“Great product (Kurt Trousers), love them, perfect fit and appear to be great quality. Super efficient delivery experience too.”

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Posted 4 years ago

“Better looking in person than in catalog. Very high level of craftsmanship, I have shirts that cost two to tree times as much that re not as well made. The ship time from the UK to US only a couple of days!”

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Posted 4 years ago

“I love my black corduroy overshirt I ordered from wax. Thank you so much. Really happy with the fit, the material & the packaging.”

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Posted 4 years ago

“Great shirts, good quality - the fit, body length and sleeve length seem to run a good deal big, so I had to have them tailored.”

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Posted 4 years ago

“I just love the jackets”

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Posted 4 years ago

“Very stylish, very good quality”

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Posted 4 years ago

“Incredible Garms! Having found these folks online i got a couple of bits from them and needless to say have returned every month to top up the wardrobe. I'm sure it won't be long now till i'm dressed almost exclusively in Wax. Well worth the price for the quality of the product and something you'll be sure you won't see on anyone else... until the secrets out that is.”

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Posted 4 years ago

Wax London is rated 4.6 based on 1,012 reviews