Login
Start Free Trial Are you a business? Click Here

Wax London Reviews

4.6 Rating 1,012 Reviews
89 %
of reviewers recommend Wax London
4.6
Based on 1,012 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Wax London Reviews
Anonymous
Anonymous  // 01/01/2019
The shirt I received seemed shrunken. Customer service is requiring that I pay for return shipping. Customer service offered to schedule a pickup but never got back to me despite 2 follow up emails. Not sure what to do anymore.
Helpful Report
Posted 4 years ago
The shirt I ordered is really nice and quality appears good. Problem is size. I ordered an XL and the shirt is barely an L. Instead of returning my wife is taking it she likes the colors and pattern. I have taken a chance and ordered (different pattern) an XXL shirt. Hope it is genuinely XXL. Perhaps there is a sizing labeling difference between the UK and USA?
Helpful Report
Posted 4 years ago
I like everything about this jacket the fabric the cut and style
Helpful Report
Posted 4 years ago
Had a problem with order, still waiting to hear back.
Helpful Report
Posted 4 years ago
Good treatement when item wasn't available, and thrilled with receipt of one that was, an overcoat
Helpful Report
Posted 4 years ago
I ordered an XXL size. Although the size was properly marked, the actual shirt size was comparable to a MEDIUM.
Helpful Report
Posted 4 years ago
The shirt that I bought is fantastic! I love it. The only reason that this is not 5 stars is that I would've like to have seen eco friendly packaging.
Helpful Report
Posted 4 years ago
Love the shirt like the other ones I’ve purchased but this one seems a little tighter. I ordered XXL like my previous purchase but this one fits different.
Helpful Report
Posted 4 years ago
Love the shirt and getting great compliments!
Helpful Report
Posted 4 years ago
Beautiful shirts. Great quality. Lovely designs. Can’t recommend highly enough. Will definitely purchase more at a later date.
Helpful Report
Posted 4 years ago
very easy to order online and very good delivery system. I was updated at each step.
Helpful Report
Posted 4 years ago
The website is easy to navigate. Shipping was fast, and thoughtfully packaged. The quality of the overshirt is incredible.
Helpful Report
Posted 4 years ago
Efficient deliver. Great product
Helpful Report
Posted 4 years ago
Great product (Kurt Trousers), love them, perfect fit and appear to be great quality. Super efficient delivery experience too.
Helpful Report
Posted 4 years ago
Better looking in person than in catalog. Very high level of craftsmanship, I have shirts that cost two to tree times as much that re not as well made. The ship time from the UK to US only a couple of days!
Helpful Report
Posted 4 years ago
I love my black corduroy overshirt I ordered from wax. Thank you so much. Really happy with the fit, the material & the packaging.
Helpful Report
Posted 4 years ago
Great shirts, good quality - the fit, body length and sleeve length seem to run a good deal big, so I had to have them tailored.
Helpful Report
Posted 4 years ago
I just love the jackets
Helpful Report
Posted 4 years ago
Very stylish, very good quality
Helpful Report
Posted 4 years ago
Incredible Garms! Having found these folks online i got a couple of bits from them and needless to say have returned every month to top up the wardrobe. I'm sure it won't be long now till i'm dressed almost exclusively in Wax. Well worth the price for the quality of the product and something you'll be sure you won't see on anyone else... until the secrets out that is.
Helpful Report
Posted 4 years ago
Wax London is rated 4.6 based on 1,012 reviews