“Emailed me to confirm an item was available, so i purchased it. They then emailed me to say that the product i ordered wasnt available and would i like something else instead, havent proccessed a refund, and havent responded to emails.”
“Even allowing for the difficulties and delays caused by Covid, which we are all trying to work through, your exchange and refund processes are dreadfully poor and your customer services are non-existent - no response to emails, telephone calls are automatically disconnnected. Based on my experience I would say you deserve to go out of business. I will not be shopping with you ever again.”
“Quality products! Also, I love that there are some unique pieces and not just the same old Men's stuff that is carried everywhere else. I got the Floral Kurt Trousers and they're seriously cool.”
“Great looking clothes, the price isn’t too bad (more than high street), but you pay for quality.
Website is fine but they should include fit details on the items.
Fast delivery and eco-friendly packaging.”
“Getting my coat was one of the happiest days of my life. I remember it like it was yesterday. It was yesterday, but that's beside the point.
Thank you Wax London for being the best at what you do. Not all heroes wear capes, but some make coats.”
“Great quality. Very cool fabric. I wish the overshirt was 1/2 size larger - it fits more like a shirt. I usually buy a medium, but in this case probably would have preferred a large. However, since returns do not have free shipping to the US, I'll never know if the large would have fit better.”
