Wave Sup Boards Reviews

Name: Wave Sup Boards
Address: 9-10, Charlotte Square, Newcastle upon Tyne, 9-10, Charlotte Square, Newcastle upon Tyne, Newcastle upon Tyne
Rating: 4.59

4.6 Rating 191 Reviews

92 %

of reviewers recommend Wave Sup Boards

About Wave Sup Boards:

Our range of inflatable sup products features some of the most competitively priced, durably designed, and technologically innovative paddleboards for sale in the UK right now. Featuring an extensive range of sleek, contemporary, and affordable sups, Wave has committed to placing accessibility at the center of our brand.

Visit Website

Write Your review

Tell us how Wave Sup Boards made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Wave Sup Boards 5 star review on 11th November 2024

509

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb quality of the board and all ancillary parts easy to inflate and deflate to pack away in the high quality carrying bag Ordered the 11 ft tourer which was very stable even at sea Excellent value why pay more ?”

Helpful Report

Hey Paul, Thank you for your kind words. It was really nice to read your review and feedback. Your feedback is really appreciated and we are super thankful for this, I'm sure you'll create lots of good memories with your Tub in the future. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Supping!! and Kind regards, Michael S @ Team Wave

“I ordered these because they were the best priced I could find. Received them faster than I would’ve expected. Used them over Labor Day weekend for the first time. They were a hit with everyone and a friend is ordering the same kit ASAP. I’m very happy with my purchase and blown away by the quality of them. I highly recommend these for anyone.”

Helpful Report

“Great SUP board, nice and easy to use and pack away. Nice and stable in choppy waters, glides at speed and quality paddle too.”

Helpful Report

Hi Michael, We are incredibly proud of both the products and service we provide to our customers so we are delighted to see that reflected in your amazing 5-star review. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Supping!! and Kind regards, Michael S @ Team Wave

“I brought the wave 11’ orange tourer board after the classics were out of stock and have found it be very easy to clean easy to pump up and have not had a problem with it! I’ve used it a few times now and hasn’t disappointed. The reason for the 4 stars are because it does mark easily even with a good clean but can easily hold two people securely! The whole family have wave boards the only thing I would say is the pumps that come with the classic are not the best but still do the job!”

Wave Sup Boards 4 star review on 3rd September 2021

Helpful Report

Hey Jade, Thank you for your kind words. It was really nice to read your review and feedback. Your feedback is really appreciated and we are super thankful for this, I'm sure you'll create lots of good memories with your SUP in the future. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Supping!! and Kind regards, Michael S @ Team Wave

“Great board Great quality”

Helpful Report

Hi David, We are incredibly proud of both the products and service we provide to our customers so we are delighted to see that reflected in your amazing 5-star review. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Supping!! and Kind regards, Michael S @ Team Wave

“Easily the best beginners board you will ever need with incredible customer service”

Helpful Report

Good Afternoon! Thank you for your kind words. It was really nice to read your review as they don't come any more positive than this! :) We hope you continue to enjoy your SUP and create more positive memories going forward. Happy Supping!! and Kind regards, Michael S @ Team Wave

“After searching the internet for my first SUP I came across Wave SUPS. After reading the reviews and seeing that Wave themselves had replied to most of the reviews I knew I found the right company to order from, and I must say I can't be happier with my choice. I ordered the Tourer 10ft. The ordering process was really simple and was a fast delivery. I've only managed one trip out on it so far, which is a shame, but the board and and all accessories are of a high quality. I'm really glad I bought a Wave SUP.”

Helpful Report

“Amazing paddleboards at an amazing price. I had ordered some paddleboards from another company however after 6 weeks they still hadn't turned up so researched and found these ones. The paddleboards we went for were in stock and received them next day!! So easy to set up and great fun we love them.”

Helpful Report

Hello Claire, thanks for your wonderful review. We're very proud of our next day delivery. As a new business, we're so glad to hear the word about our amazing products is spreading! I truly hope you love your Sup, please do keep in contact as our community grows. Have a wonderful Summer. Happy Supping! Kind Regards, Zoe @ Team Wave

“Superb! Bought a SUP a few weeks back and got to use it for the first time with my 8 yr old nephew at the weekend. Cracking piece of equipment, really well built and easy to use. The service has been great from start to finish, we’ll be back to get another one soon!”

Helpful Report

Hey Thank you for your kind words. It was really nice to read your review and feedback. Your feedback is really appreciated and we are super thankful for this, I'm sure you'll create lots more of good memories with your SUP and nephew in the future. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Supping!! and Kind regards, Michael S @ Team Wave

“I have been very impressed with Waves SUP. Competitive price and very quick delivery. The customer service was quick and professional! Thank so much guys! We can’t want to make many more memories on our board.”

Helpful Report

Hello, Thank you for taking the time to leave us a review. I am so glad you are enjoying your sup. :) We are very proud of our customer service so it's amazing to see that you had such a great experience. Wishing you lots of sunny days to spend on your sup! Happy Tubbing. Best Wishes, Felicity @ Team Wave.

“Fab customer service, excellent quality board. Really impressed. Love it. Surprised they re not double the price!!”

Helpful Report

Hey Sarah! Thank you for your kind review, It really makes our day when we notice our customer service is appreciated! We hope you enjoy your Hot Tub and we hope you get a lot of use during the summer! If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“This is my first SUP but I love it, been out a few times now, no issues, everything works as it should. Very happy with my purchase”

Helpful Report

Hi Emma, Thank you for taking the time to leave us a review. It's great that you are enjoying your sup so much! I hope the surf is good! If you need help or information from us in the future please feel free to get in contact with us so we can assist. Happy Supping. Best Wishes, Felicity @ Team Wave.

“Although had to wait a little longer than advertised their customer service was really helpful and communicated promptly. Board arrived no problems. Would recommend”

Helpful Report

Hi Sara, Thank you so much for taking the time to leave us this kind review! We are so proud of the customer service and the products we provided! I wish you plenty of good weather and have a great weekend! Happy Supping! Kind Regards, Nuy @ Team Wave

“Extremely impressed with the service received and the quality of the product. My SUP was delivered within 3 days of being ordered, other sites had 5/6 week waiting times, and there were plenty of emails to update me on its progress. The SUP was delivered by courier, which again made it easier to track. The SUP it's self is fantastic quality. For the price paid, it is extremely good value. Comparing all aspects of the SUP such as the bag etc to my friends boards of similar price, my Wave SUP is far superior. I would have absolutely no problem at all ordering from Wave again in the future and I highly recommend them!”

Helpful Report

Hey Carl! I'm pleased to hear your order arrived so soon. The sooner it arrives the sooner you can enjoy it. :) I would also like to say thank you for your kind review as it really is appreciated. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Supping!! and Kind regards, Michael S @ Team Wave

“Happy with the board and all the accessories they come with part of the package. All good quality. Only thing is the customer service which is a big let down. Could have a helpline number available than emailing and waiting 2 days for a reply. Customers are of course worried as not getting any information about delays and getting told different timescales or no timescale at all. Boards did arrive late than intended when pre ordered for specific date. But can look past it now as happy with the boards.”

Helpful Report

Hey! Thank you for your review your feedback is greatly appreciated. In relation to our customer service, we are currently in the process of setting up an inbound phone line for our customers to contact us. We hope to have that up and running over the next few weeks. For now, all our customer service will be dealt with through email or through our 'Callback request' available on our website. However, I am happy that you are pleased with your order. We hope you continue to enjoy it for a long period of time. Happy Supping!! and Kind regards, Michael S @ Team Wave

“Perfect boards and great value”

Helpful Report

Hey Nathan! Thank you for your kind words. It was really nice to read your review. :) We hope you get a lot of use out of it over this summer! Happy Supping!! and Kind regards, Michael S @ Team Wave

“Great service, communication & product. 😀”

Helpful Report

Hey Gillian! Thank you for your kind review, It really makes our day when we notice our customer service is appreciated! We hope you enjoy your board and we hope you get a lot of use during the summer! If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Supping!! and Kind regards, Michael S @ Team Wave

“Love love love! Super fast and easy to inflate and deflate, the valve staying in place when deflating is a great feature. Good quality accessories. Suitable for solo and unintended family use - dog and child pirates! Quality and value unrivalled.”

Helpful Report

Hi there Thank you so much for taking the time to leave this lovely review, we really do appreciate your feedback and it makes such a huge difference to a small business like ourselves, So glad you were happy with the customer service you have received. Have an amazing Summer Happy Supping! Patrick @ Team Wave

“After extensive research as I’m new to SUP I chose to purchase a package from Wave. I found it only great value for money and a visually appealing board, but excellent customer service. On enquiring about dispatch and delivery I got a prompt and reassuring answer. Due to Brexit I’ve found it hard to receive some deliveries, but my board was received within a week of dispatch, and I was delighted to see other Wave boards at my local beach. I would definitely recommend and will be purchasing from Wave in the future. Thank you for helping me to explore more of my world 🥰”

Helpful Report

Hey Margaret! I'm pleased to hear your order arrived so soon. The sooner it arrives the sooner you can enjoy it. :) I would also like to say thank you for your kind review as it really is appreciated. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Supping!! and Kind regards, Michael S @ Team Wave

Wave Sup Boards is rated 4.6 based on 191 reviews