Wave Spas Reviews

Name: Wave Spas
Address: 121 NEW BRIDGE STREET, ,, 121 NEW BRIDGE STREET, ,, NEWCASTLE UPON TYNE
Rating: 4.83

4.8 Rating 4,854 Reviews

98 %

of reviewers recommend Wave Spas

About Wave Spas:

Here at Wave Spas , we are dedicated to providing our customers with a luxurious experience at an affordable price. Working directly with experienced suppliers, we have sourced and developed inflatable hot tubs since 2015 for a variety of retailers across the UK.

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Wave Spas 5 star review on 12th October 2024

121

Anonymous

Anonymous // 01/01/2019

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“Service was excellent, no issues with order and communications from Wave was first class, already saving money losing less heat in my hot tub. Highly recommend Wave enough.”

Helpful Report

Hi David! Thank you for the great review! We are so glad that you are happy with your experience, this is important to us! If you ever require any assistance please do let us know. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Brilliant spa, , brilliant price, brilliant customer service. Thank you”

Helpful Report

Hi Sharon! Thank you for your review! We are proud of our products and service so we are very glad to hear that you are happy with them. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Fantastic service and was so surprised that my spa arrived 8 weeks early. I haven't opened yet as waiting till the weather improves a bit as I've bought a gazebo with lights and curtains and swags to make the spa feel even more relaxing. I will be in touch with pictures very soon, thank you for a brilliant service would highly recommend”

Helpful Report

Hi Kerry! We are so glad to hear that you are happy with your experience with us, this is what we strive for! If you ever require any further assistance please do let us know, we are more than happy to help! Happy Tubbing! Kind Regards, Jess @ Team Wave

“Great value for money we all love it”

Helpful Report

Hi Cheryl! This is great! Thanks so much. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Absolutely thrilled that my spa arrived over a month early. We are just prepping the area we are having it and looking forward to sending photos when complete. Only one issue i ordered chemicals starter pack and that hasnt arrived so not sure where to buy one to set up properly but I'm sure good old Amazon will step up”

Helpful Report

Hi Helen, we are so glad that you are happy with our service! Your starter kit should be delivered this week. Please feel free to contact us at any point for an update! Happy Tubbing! Kind Regards, Jess @ Team Wave

“Easy to deal with and speedy delivery. Got back straight away when asked questions”

Helpful Report

Hi Helen! We are so glad that you are happy with our service! Thank you for the review! Happy Tubbing! Kind Regards, Jess @ Team Wave

“Pre ordered our spa and it turned up 6 weeks earlier than anticipated which we were delighted with. Had an issue with o rings leaking but we just replaced them with slightly more heavy duty ones which cured the problem, which is the only reason for 4 stars and not 5. Still waiting for inflatable cover and chemicals but seeing as the order was 6 weeks early I can't complain about that. Overall very pleased”

Helpful Report

Hi Nicki! We are so glad to hear that you are happy with your experience with us, this is what we strive for! If you ever require any further assistance please do let us know, we are more than happy to help! Happy Tubbing! Kind Regards, Jess @ Team Wave

“Have a hot tub we'll pleased a good quality product also buy accories from the company exallant products and online services”

Helpful Report

Hi James! Thank you for your review! We are proud of our products and service so we are very glad to hear that you are happy with them. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Quicker than quoted delivery, easy and smooth process throughout”

Helpful Report

Hi Emma! We are so glad that you are happy with our service! Happy Tubbing! Kind Regards, Jess @ Team Wave

“I ordered my spa to be delivered by the 23march but missed that deadline for delivery, so my next date was May but the company pushed my order through and I got it on the 19th March in time for my daughters birthday. I'm so pleased with my purchase and would recommend this company in the future”

Helpful Report

Hi Debbie! Thank you for your review! We are proud of our products and service so we are very glad to hear that you are happy with them. Happy Tubbing! Kind Regards, Jess @ Team Wave

“I required 4 x replacement filters for our wave spa hot tub. Web site easy to work with and order placed easily. Order was able to be tracked for delivery”

Helpful Report

Hi Gary! Thank you for the great review! We are so glad that you are happy with your experience, this is important to us! If you ever require any assistance please do let us know. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Everything delivered on time, packaged well, simple to set up, free chemicals added and looking fantastic. As for value for money and quality the price can't be beaten”

Helpful Report

Hi There! Thank you for your review! We are proud of our products and service so we are very glad to hear that you are happy with them. Happy Tubbing! Kind Regards, Jess @ Team Wave

“After a few E3 flow issues which are now sorted I'm glad to say the hot tub is working well. Takes 24hrs to get up to temperature which is very good. Thanks to Zoe, Emily and the team for all their help.”

Helpful Report

Hi Antony! Thank you for the great review! We are so glad that you are happy with your experience, this is important to us! I have passed this on to Zoe and Emily. If you ever require any assistance please do let us know. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Hi I contacted the company regarding my hot tub heater. It was showing the fault E5. I recieved some advise , which didn't work. I was asked to send photos which I did but I have not heard anything. Anyone help please. My spa is still under warranty. Karen”

Helpful Report

Hi Karen, I have asked my colleague to chase this for you :) We will get this resolved! Kind Regards, Jess

“Really pleased with our spa thank you .”

Helpful Report

“Very good communication with a small problem and very quickly sorted out.”

Helpful Report

Hi Helen! We are so glad that you are happy with our service! Enjoy and Happy Tubbing! Kind Regards, Jess @ Team Wave

“Been waiting a while for my hot tub to come as I pre ordered it in December and I can honestly say its the best thing I've ever purchased and was worth every penny. I was advised by a medical professional to possibly invest in getting one as ive alot of health issues including chronic pain n I can swear by this to anyone with any similar health issues but always talk with a medical professional to see if it an option, ive used it twice since its been n it has helped me so much to the point ive not needed to take any of my prescribed opiate which im impressed by, I know its not going to help everyone it had the same way it has me n ive only used it twice. Its also saved me alot of money buying instead of paying x n y amounts to go to a spa or hydrotherapy pool. I really would highly recommend to anyone who wishes to buy a hot tub, and for any reason, it comes with everything and is so easy to set up and getting running although I wasn't sure with the chemical side of things but once you get your head around it then it's just perfect. Instructions are easy to follow and delivery was on time and very efficient. Thank you waves you've just saved my life from all this pain ive been suffering and it's a healthy way of dealing with pain issues rather than pumping your body with tablets. Thankyou””

Helpful Report

“Been waiting a while for my hot tub to come as I pre ordered it in December and I can honestly say its the best thing I've ever purchased and was worth every penny. I was advised by a medical professional to possibly invest in getting one as ive alot of health issues including chronic pain n I can swear by this to anyone with any similar health issues but always talk with a medical professional to see if it an option, ive used it twice since its been n it has helped me so much to the point ive not needed to take any of my prescribed opiate which im impressed by, I know its not going to help everyone it had the same way it has me n ive only used it twice. Its also saved me alot of money buying instead of paying x n y amounts to go to a spa or hydrotherapy pool. I really would highly recommend to anyone who wishes to buy a hot tub, and for any reason, it comes with everything and is so easy to set up and getting running although I wasn't sure with the chemical side of things but once you get your head around it then it's just perfect. Intrusions are easy to follow and delivery was on time and very efficient. Thank you waves you've just saved my life from all this pain ive been suffering and it's a healthy way of dealing with pain issues rather than pumping your body with tablets. Thanskyou”

Helpful Report

Hi Victoria, We are so glad to hear that you are happy with your experience with us, this is what we strive for! Thank you for the great review. If you ever require any further assistance please do let us know, we are more than happy to help! Happy Tubbing! Kind Regards, Jess @ Team Wave

“Arrived before date stated ...been in it every day love it”

Helpful Report

Hi Barbara, Thank you for the great review! We are so glad that you are happy with your experience, this is important to us! If you ever require any assistance please do let us know. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Love my new hot tub exactly what i wont”

Helpful Report

Hi Jody! Thank you for the great review! We are so glad that you are happy with your experience, this is important to us! If you ever require any assistance please do let us know. Happy Tubbing! Kind Regards, Jess @ Team Wave

Wave Spas is rated 4.8 based on 4,854 reviews

Frequently Asked Questions

Is WaveSpas legit?

Yes, they are UK based business with their HQ in the north of England.

What's WaveSpa delivery like?

Delivery is normally very quick if the item is in stock.