Wave Spas Reviews

Name: Wave Spas
Address: 121 NEW BRIDGE STREET, ,, 121 NEW BRIDGE STREET, ,, NEWCASTLE UPON TYNE
Rating: 4.83

4.8 Rating 4,859 Reviews

98 %

of reviewers recommend Wave Spas

About Wave Spas:

Here at Wave Spas , we are dedicated to providing our customers with a luxurious experience at an affordable price. Working directly with experienced suppliers, we have sourced and developed inflatable hot tubs since 2015 for a variety of retailers across the UK.

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Wave Spas 4 star review on 21st January 2025

165

Anonymous

Anonymous // 01/01/2019

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“Every order I have placed arrives in the estimated time and the packaging is excellent so nothing gets damaged. Have recommended to friends who are wanting a spa.”

Helpful Report

Hello there Sean! Thank you so much for your amazing review to us today and we're so glad that you have been enjoying your Spa and that you're recommending them to friends who also want one, we always love hearing how happy our customers are with our products. I wish you many more happy dips! Happy Tubbing! and Kind Regards, Joe @ Team Wave

“The item arrived on time and really did the job”

Helpful Report

Hello there David! Thank you so much for the wonderful review you have left today, we at Wave Spas always love seeing our customers happy with their products and orders. I wish you many more happy dips! Happy Tubbing! and Kind Regards, Joe @ Team Wave

“Very happy with my Atlantic hot tub, great price, clear instructions, easy to assemble and great heat and bubbles. Heated quicker with inflatable cover on underneath hot tub cover saving heating cost. Brilliant customer service who explained why delivery date was put back, but I was very happy it arrived before new delivery date.”

Helpful Report

Good Morning M Ruthven, Thank you so much for this wonderful review you left for us today, we always love seeing our customers happy and pleased with their orders. I wish you many more happy dips and a fantastic day! Happy Tubbing! and Kind Regards, Joe @ Team Wave

“We have had our wave spa a week and it is fabulous it has encouraged our disabled don ba k into the water which is amazing xing”

Helpful Report

Hello there Lynda! Thank you so much for this wonderful review you have left for us today, it is always fantastic seeing customers that are happy with our products and services, I'm so glad that it has helped get them back in the water too! We hope to see you again in the future and I wish you many more happy dips! Happy Tubbing! And Kind Regards, Joe @ Team Wave

“I'm really pleased with my hottub. Easy to assemble, clear instructions and works really well.”

Helpful Report

Hello there! Thank you so much for this wonderful review you have left for us today, it is always fantastic seeing customers that are happy with our products and services. I'm glad that the Spa itself was easy to understand and quick to set up without any problems! We hope to see you again in the future and I wish you many more happy dips! Happy Tubbing! And Kind Regards, Joe @ Team Wave

“I love my new Wave Atlantic plus I’m in it at least once a day, I have been in contact with customer services twice and both times they have replied within about 24 hours ordered extra filters and chlorine tables and little float all came very promptly, although this was through Amazon and did feel the postage was rather expensive and wonder if I could have bought through Amazon Prime as a cheaper postage option but thought ordering direct would ensure quality of the product. Would highly recommend Wave”

Helpful Report

Hello Helen, Thank you so much for this wonderful review you have left for us today, it is always fantastic seeing customers that are happy with our products and services. I'm glad that the extra filters and chemicals have kept your Spa working even longer! We hope to see you again in the future and I wish you many more happy dips! Happy Tubbing! And Kind Regards, Joe @ Team Wave

“Excellent service and quick delivery very impressed”

Helpful Report

Good Afternoon Fred! Thank you so much for this wonderful review you have left for us today, it is always fantastic seeing customers that are happy with our products and services, we hope to see you again in the future and I wish you many more happy dips! Happy Tubbing! And Kind Regards, Joe @ Team Wave

“Bought the Atlantic Plus and it arrived a few days before I was expecting it. We are loving it.”

Helpful Report

Hello Katharine, Thank you so much for this wonderful review you have left for us today, it is always fantastic seeing customers that are happy with our products and services, I'm so very glad to hear that it came even sooner than expected! We hope to see you again in the future and I wish you many more happy dips! Happy Tubbing! And Kind Regards, Joe @ Team Wave

“I ordered my wave spa a while ago and it was clear that the delivery date may change due to brexit and the delivery. The original delivery date was 31st May but it was delivered in July. They do keep you updated with an email every Monday. To tell the truth as the weather has been so bad, for me this was ok in the end although it is quite frustrating it’s just unfortunately the export problems the uk suffer now. The spa has been delivered and is all set up. I would recommend getting sponge mats to go under it. I’m so glad it’s here now as we have been using it most days as it is under a gazebo and are absolutely loving it. I got this particular spa as it has tropical leaves on the outside which goes with my garden theme.”

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“Excellent communication, any queries I had were quickly acknowledged and resolved.”

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“Absolutely love my tub!”

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“Took a while to arrive, but we were well aware when we ordered. Really good communication throughout. So easy to set up, instructions were easy to understand. Really relaxing, absolutely love my hot tub. Thank you”

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“Very good service”

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“I have contacted Wave customer service ladies for help a couple of times. They were so courteous and ensured I was helped with their knowledge. Excellent service”

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“Really pleased with our spa and such incredible customer service - thank you!”

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“Thank you for sending our order out quickly. Great service as always.”

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“Really pleased excellent customer service”

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“Great service and products that are recommended for the Spa I bought think I’ll be continuing to use Wave for keeping our spa alive for longer”

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“The product is AMAZING but the delivery was very delayed. However during covid I can understand this. Ordered some accessories that arrived so fast.”

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“My wave spa has been a fantastic addition for little money to add that bit of luxury and relaxation to a hectic lifestyle, get home and soak away the troubles of your day ! Cheers”

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Hi Glyn, Thank you so much for taking the time to leave such a lovely review, We really do appreciate your feedback and it means the world to us! I hope you have an amazing summer with your Tub! Happy Tubbing! Patrick @ Team Wave

Wave Spas is rated 4.8 based on 4,859 reviews

Frequently Asked Questions

Is WaveSpas legit?

Yes, they are UK based business with their HQ in the north of England.

What's WaveSpa delivery like?

Delivery is normally very quick if the item is in stock.