Wave Spas Reviews

Name: Wave Spas
Address: 121 NEW BRIDGE STREET, ,, 121 NEW BRIDGE STREET, ,, NEWCASTLE UPON TYNE
Rating: 4.83

4.8 Rating 4,854 Reviews

98 %

of reviewers recommend Wave Spas

About Wave Spas:

Here at Wave Spas , we are dedicated to providing our customers with a luxurious experience at an affordable price. Working directly with experienced suppliers, we have sourced and developed inflatable hot tubs since 2015 for a variety of retailers across the UK.

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Wave Spas 5 star review on 12th October 2024

121

Anonymous

Anonymous // 01/01/2019

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“Has beeen too cold to try it out so can only comment on the service and ordering system. Pre-ordered for delivery 23rd March in January because the price was so good and very competetive. Was kept up to date by Wave right through to delivery which was on time. Any queries were dealt with efficently and speedily. Bodes very well for the future, all we need now is some sun in Yorkshire.”

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“I have been dealing with a lady in customer support, Eliza, she has been quick to respond and totally helpful. Cannot fault the service she has offered”

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“Am over the moon with my hottub from wave they have kept me upto date on my delivery. The only thing I would say I gotno chemical with my hot tub.”

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Hi Josephine, Thank you for the great review! We are so glad that you are happy with your experience, this is important to us! If you ever require any assistance please do let us know. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Very good spa so much fun for everyone”

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“Really impressed with my spa”

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“Had a few hiccups regarding pay after delivery using Klarna but dealt with courteously and satisfactorily. Delivery was a week later than expected owing to several different factors but hardly surprising in present circumstances! Spa is set up and working well! Tip:go online for better instructions than in manual supplied.”

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“yes really delighted with the lazy spa”

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Hi Kenneth, this is great! Thanks so much. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Received my Atlantic spa after a 2 month wait, well worth waiting for. Great product and great value”

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“Great services, perfect product, delivery on time, Highly recommend.”

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“Bought the Atlantic plus 4/6 person hot tub on a preorder deal. The tub arrived on time and setup only takes around 40 mins and looks amazing. Had some questions so emailed the service team who answered everything and gave me lots of helpful advice. Would highly recommend Wave Direct to anybody wanting to get a fantastic product at amazing prices with a customer service team that’s also amazing.”

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“Hi. Can't give a review as I have not assembled the hot tub or used the kit so unfortunately it is too soon to give my opinion of your products. Delivery was a bit slow but at least you emailed me that it would be later arrival.”

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Hi John, thank you for your review. We hope that you love it! If you ever require any assistance please let us know, we are more than happy to help! Kind Regards, Jess

“Great customer service by Emily, hot tub looks 👍”

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Hi There! This is great! Thanks so much. I have passed this on to Emily. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Must be honest, I had a few issues with my spa, But after talking to wave spa all problems are now, sorted, and would highly recommend if you have, a issue talk to customer service Tom was fantastic”

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“Have just used mines and it is first class”

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“Quick delivery, good price, love my hot tub I bought last year.”

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Hi Rosemary! Thank you for the great review! We are so glad that you are happy with your experience, this is important to us! If you ever require any assistance please do let us know. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Very quick delivery, well packed items. The hot tub skimmer is well made and sturdy and does the job beautifully and price wise, great value. The round spa bubble mat liner, seems like a great idea, not so sure yet it will save on 15% heat loss as advertised. Only time will tell on this one.”

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“Excellent service replied quickly to any questions mind you just setting hot tub up as I review this but everything going fantastic at present hopefully will be having a dip later today.”

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“Fast and efficient service”

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“Great product, arrived earlier than expected”

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Hi Kelly! We are so glad that you are happy with our service! Happy Tubbing! Kind Regards, Jess @ Team Wave

“Ordered an Atlantic Plus 4/6 person hot tub as I wanted plenty of room for my family of four, couldn’t have made a better decision. Firstly everything arrived as per the preorder information, I also made a number of enquires about the hot tub as this was my first one and the service team were fantastic at responding and helping. The hot tub was easy to setup and the quality is great wouldn’t hesitate to recommend buying one from Wave to my family and friends. Only problem I have now is getting my teenage daughters out of it.”

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Wave Spas is rated 4.8 based on 4,854 reviews

Frequently Asked Questions

Is WaveSpas legit?

Yes, they are UK based business with their HQ in the north of England.

What's WaveSpa delivery like?

Delivery is normally very quick if the item is in stock.