Wave Spas Reviews

Name: Wave Spas
Address: 121 NEW BRIDGE STREET, ,, 121 NEW BRIDGE STREET, ,, NEWCASTLE UPON TYNE
Rating: 4.83

4.8 Rating 4,854 Reviews

98 %

of reviewers recommend Wave Spas

About Wave Spas:

Here at Wave Spas , we are dedicated to providing our customers with a luxurious experience at an affordable price. Working directly with experienced suppliers, we have sourced and developed inflatable hot tubs since 2015 for a variety of retailers across the UK.

Visit Website

Wave Spas 5 star review on 12th October 2024

121

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Placed my order at the end of March with an expected delivery of the end of May, which I was aware of before ordering. Was pleasantly surprised that it arrived 3 weeks early. Pool is easy to put up and it’s in place and in use now, don’t care about the bad weather.”

Helpful Report

Hello there Susan! Thank you for the wonderful review. I'm thrilled to hear your Spa arrived early, I truly hope you love it :) Happy Tubbing! Kind Regards, Zoe @ Team Wave

“Great bit of kit easy assembly...only downfall was the wait..”

Helpful Report

Hi there George, thank you for the wonderful review! We are very proud of our Spas and have been working hard to get them out to our customers as soon as possible. I truly hope you love yours. Happy Tubbing! Kind Regards, Zoe @ Team Wave

“Great service”

Helpful Report

Hi there Kelly! Thank you for your lovely words about our service, we love to see our customers happy :) Happy Tubbing! Kind Regards, Zoe @ Team Wave

“I ordered my spa and it arrived before the due date , I had contacted customer services on a few occasions just for a update who responded quickly every time Excellent service”

Helpful Report

Hi Mark! Thank you for the great feedback! We are more than happy to help! Happy Tubbing! Kind Regards, Jess

“Arrived earlier than thought with good packaging. Easy set up and looks robust. Doesn’t come With insulation cover FYI. When weather better going to get in . Defo worth a buy.”

Helpful Report

Hi there Ben, thank your great review! We also have some other products for insulation, such as our Foam Matts and our Bubble Matt liners. You will find everything here: https://wavespas.com/collections/wave-spa-accessories I hope you get a chance to enjoy your Spa this weekend :) Happy Tubbing! Kind Regards, Zoe @ Team Wave

“Brilliant service from start to finish and very helpful with any problems. Great quality spa and would definitely recommend 😀”

Helpful Report

Hi Ben! Thank you for the great feedback! We are more than happy to help! Happy Tubbing! Kind Regards, Jess

“Spa turned up exactly when they said packaged very well and 💯 will order again thank you very much”

Helpful Report

Hi Wayne! This is great! Thanks so much. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Excellent service and product, kept informed at all times highly recommended hot tubs are fantastic.”

Helpful Report

Hi Sam! We are so glad that you are happy with our service! Happy Tubbing! Kind Regards, Jess @ Team Wave

“Extremely pleased with our hot tub, exactly as described and high quality, we have had it a week so far and it’s amazing”

Helpful Report

Hi Rhian! This is great! Thanks so much. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Hello, I recently purchased an inflatable cover from Wave Spas, and although I had trouble ordering it, help was prompt after I sent an email. The inflatable cover arrived, and I'm pleased with it, thank you.”

Helpful Report

Hi Muriel! We are so glad that you are happy with our service! Happy Tubbing! Kind Regards, Jess @ Team Wave

“Inflatable cover really does cut down on heating the water. Great product.”

Helpful Report

Hi Jim! Thank you for your review! We are proud of our products and service so we are very glad to hear that you are happy with them. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Technical department was very helpful in solving the problems with heater unit”

Helpful Report

Hi Mark! We are so glad that you are happy with our service! Happy Tubbing! Kind Regards, Jess @ Team Wave

“Love my spa and brilliant service everytime from the guys at Wave!”

Helpful Report

Hi Matt! This is great! Thanks so much. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Excellent service, early delivery, kept updated throughout , due to the good Scottish weather not had a chance to put it up yet 😔,”

Helpful Report

Hi Jacqueline! This is great! Thanks so much. Happy Tubbing! Kind Regards, Jess @ Team Wave

Hi there Jacqueline, thank you for the wonderful review! Sorry to hear about the weather, some of our customers enjoy their Spa in the Winter. Our heater units are designed to withstand the elements, if you feel brave give it a try :) If you need any more advice on cold weather usage, please email us at customerreviewfeedback@wavedirect.co.uk Happy Tubbing! Kind Regards, Zoe @ Team Wave

“Excellent service from ordering to delivery!”

Helpful Report

Hi Sean, this is great! Thanks so much. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Good quality products and a great delivery service”

Helpful Report

Hi Matt, this is great! Thanks so much. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Found the quality of all our purchases to be fantastic. We love our hot tub,. Everything gets delivered really quickly. Many thanks wave spas”

Helpful Report

Hi Russell, thank you for your review! We are proud of our products and service so we are very glad to hear that you are happy with them. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Very fast delivery..no any problems to find on website spare parts..”

Helpful Report

Hi Jerzy! We are so glad that you are happy with our service! Happy Tubbing! Kind Regards, Jess @ Team Wave

“Ordered accessories for my hot tub, headrests and insulation float lovely quality. Exceptional fast postage”

Helpful Report

Hi Elaine! Thank you for your review! We are proud of our products and service so we are very glad to hear that you are happy with them. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Wave spas response time is spot on , quick simple solutions to small teething problems and swift customer service , have recommended to friends family and work colleagues Thanks again”

Helpful Report

Hi Bryan! Thank you for taking the time to share your experience, the team is very pleased to hear that they could be of assistance. Please don't hesitate to contact us if you have any further questions. We're always here to help! Kind Regards, Emily

Wave Spas is rated 4.8 based on 4,854 reviews

Frequently Asked Questions

Is WaveSpas legit?

Yes, they are UK based business with their HQ in the north of England.

What's WaveSpa delivery like?

Delivery is normally very quick if the item is in stock.