Wave Spas Reviews

Name: Wave Spas
Address: 121 NEW BRIDGE STREET, ,, 121 NEW BRIDGE STREET, ,, NEWCASTLE UPON TYNE
Rating: 4.83

4.8 Rating 4,854 Reviews

98 %

of reviewers recommend Wave Spas

About Wave Spas:

Here at Wave Spas , we are dedicated to providing our customers with a luxurious experience at an affordable price. Working directly with experienced suppliers, we have sourced and developed inflatable hot tubs since 2015 for a variety of retailers across the UK.

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Wave Spas 5 star review on 12th October 2024

121

Anonymous

Anonymous // 01/01/2019

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“Just set it up today but very good value for money x”

Helpful Report

Thank you for sharing your experience Debbie! We're so pleased to hear that you're loving your spa. Happy tubbing! Kind Regards, Emily

“I absolutely love my wave spa and can’t fault the customer service.”

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Hi Sarah! Thank you for your review! We are proud of our products and service so we are very glad to hear that you are happy with them. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Bought an inflatable cover which keeps the rain from pooling on the cover and works really well retaining heat so saves on electric”

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Hi Steve! We are so glad that you are happy with your experience, this is important to us! Happy Tubbing! Kind Regards, Jess

“Fabulous”

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Hi There! This is great! Thanks so much. Happy Tubbing! Kind Regards, Jess @ Team Wave

“My Spa just arrived well in advance of the estimated arrival date - in time for my birthday! It was so easy to set up. It looks absolutely fab. I can't wait to get in and relax. Thank you wave.”

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Hi Ronak! This looks great! Thanks so much. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Great service kept me informed every step of the way. Product was easy to set up and is exactly how I imagined it to be. Absolutely love it. Would recommend Wave to my friends and family. 👍🏼 Looking forward to summer. I have used it even though it was raining and dull weather. Totally relaxing.”

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Hi Ann! Thank you for your review! We are proud of our products and service so we are very glad to hear that you are happy with them. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Loving our new spa and arrived two weeks ahead of the stated delivery date which is a bonus! Easy instructions to put it up and it’s so luxurious. Very pleased with it. Would definitely recommend wave spas.”

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Hi Emma! Thank you for your review! We are proud of our products and service so we are very glad to hear that you are happy with them. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Absolutely love my new hot tub! Perfect size for my fairly small garden & really good value for money.”

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Hi Charlotte! Thank you for your review! We are proud of our products and service so we are very glad to hear that you are happy with them. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Very happy with my hot tub it cam a month earlier than it should have”

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Hi Kerry, We are so glad that you are happy with our service! Happy Tubbing! Kind Regards, Jess @ Team Wave

“Pre-ordered our hot tub in January & it arrived this week. Not put it up yet as we need a dry day to do it but we were kept informed of delivery dates and it actually arrived a few days earlier than expected. So customer service wise we have been very impressed & will add another review once we have the hot tub up”

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Hi Joanne, we are so glad that you are happy with our service! Happy Tubbing! Kind Regards, Jess @ Team Wave

“Great service and delivery was 4 week’s early”

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Hi Wanda! We are so glad that you are happy with our service! Happy Tubbing! Kind Regards, Jess @ Team Wave

“Overall experience with the hot tub is really good. I was pleasantly surprised with the quality of it and have to say that is as good as any other top brand. My wife enjoys every minute of it. Thanks”

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Hi Piotr, Thank you for the great review! We are so glad that you are happy with your experience, this is important to us! If you ever require any assistance please do let us know. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Very happy with service & delivery - came one month quicker than expected - looking forward to enjoying spa !! 🙂”

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Hi Liz! We are so glad that you are happy with our service! Happy Tubbing! Kind Regards, Jess @ Team Wave

“Amazing jacuzzi I highly recommend to my friends 😊”

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Hi Aneta, this is great! Thanks so much. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Fantastic service. Spa arrived earlier than expected. Great communication. I researched for ages what spa to get and I could have gone to other places. However my friend recommended Wave so I chose to go with them. I’m so pleased I did. Fantastic!”

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Hi Laurel, this is great! Thanks so much. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Headrest arrived before estimated date which was great. Packaging and delivery were also excellent”

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Hi Jennifer! This is great! Thanks so much. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Absolutely amazing, fantastic products, and fantastic prices and the range of products are great too, customer service was amazing too, kept very informed throughout the process from ordering to delivery x”

Helpful Report

Hi Shannon! Thank you for the great review! We are so glad that you are happy with your experience, this is important to us! If you ever require any assistance please do let us know. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Well informed during the delivery process. Arrived sooner than expected. Easy to set up and good value compared to other brands”

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Hi Andy, this is great! Thanks so much. Happy Tubbing! Kind Regards, Jess @ Team Wave

“So far so good - it was delivered 20 days before the estimated arrival which was fantastic! Easy to set up by myself (I am a 26 year old female), and was up and running in no time. Filter is kept in the pump compartment, so check before thinking that no filter has come with it. Only minor point is that the connectors are hard to connect properly, you need lots of strength.”

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Hi Holly! This is great! Thanks so much. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Easy to order Delivery date earlier than estimated Kept upto date with processing if my order Able to choose date of delivery Advised delivery would be after 11m00am and that a n exact time with an hour time window Opportunity to make safe arrangements where delivery could be made Exceptional customer care the best to date. My delivery is this afternoon woopey”

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Thank you for the excellent review, Letitia. I'm thrilled to hear your Spa arrived early! We are very proud of the Wave experience :) Happy Tubbing! Kind Regards, Zoe @ Team Wave

Wave Spas is rated 4.8 based on 4,854 reviews

Frequently Asked Questions

Is WaveSpas legit?

Yes, they are UK based business with their HQ in the north of England.

What's WaveSpa delivery like?

Delivery is normally very quick if the item is in stock.