Wave Spas Reviews

Name: Wave Spas
Address: 121 NEW BRIDGE STREET, ,, 121 NEW BRIDGE STREET, ,, NEWCASTLE UPON TYNE
Rating: 4.83

4.8 Rating 4,854 Reviews

98 %

of reviewers recommend Wave Spas

About Wave Spas:

Here at Wave Spas , we are dedicated to providing our customers with a luxurious experience at an affordable price. Working directly with experienced suppliers, we have sourced and developed inflatable hot tubs since 2015 for a variety of retailers across the UK.

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Wave Spas 5 star review on 12th October 2024

121

Anonymous

Anonymous // 01/01/2019

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“Best”

Helpful Report

Hello Radoslaw, Thank you for your review. As we are a small business reviews are very important to us! It's great to see you are enjoying your spa. :) Happy Tubbing. Best Wishes, Felicity @ Team Wave.

“Happy with my delivery”

Helpful Report

Hello Carrie, Thank you so much for your review. It's great that the delivery was so great for you. If you need help or information from us in the future please feel free to get in contact with us so we can assist. :) Happy Tubbing. Best Wishes, Felicity @ Team Wave.

“Ordered a Wave Atlantic plus to arrive on the 29th July along with some accessories. Accessories arrived next day and the spa arrived as advertised on the 29th. We’ve been using it for a few weeks and are really happy with it. I’ve contacted customer services twice with questions and both times they’ve got back to me within two days with helpful replies.”

Helpful Report

Hey Neil! Thank you for your kind review, It really makes our day when we notice our customer service is appreciated! We hope you enjoy your Hot Tub and we hope you get a lot of use during the summer! If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“I waited a while because of shipping issues but I love spa”

Helpful Report

Hi there, We are incredibly proud of both the products and service we provide to our customers so we are delighted to see that reflected in your amazing 5-star review. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Good service in circumstances beyond anyone’s control, ie suez blockage and covid!”

Helpful Report

Hey Christopher! Thank you for your kind review, It really makes our day when we notice our customer service is appreciated! We hope you enjoy your Hot Tub and we hope you get a lot of use during the summer! If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Excellent product”

Helpful Report

Hi David, We are incredibly proud of both the products and service we provide to our customers so we are delighted to see that reflected in your amazing 5-star review. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Our. Hot tub was ordered Pre delivery, it came when they said it would, the directions made it easy to put up and use for the first time. Very happy with the hot tub would definitely recommend.”

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“there was a bit of a delay in delivery but it was worth the wait we are very impressed”

Helpful Report

Hey Susan! I'm pleased to hear you are impressed with your order. I would also like to apologize for the delay you experienced with your order. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Ordered the Osaka 4-6 person. Very impressed. Came 2 weeks early. OMG so much bigger inside than my previous hot tub. Very easy to assemble and use. So much quieter than our previous one. Retains heat . Looks amazing. One impressed customer”

Helpful Report

Hey Tracey! Thank you for your kind words. It was really nice to read your review. :) Your setup looks absolutely incredible, I'm sure you'll create lots of good memories in the tub over the summer. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Ordered the inflatable tub topper and x8 filters, both in the sale so nice discount, came the day after so well impressed..”

Helpful Report

Hi Stuart, We are incredibly proud of both the products and service we provide to our customers so we are delighted to see that reflected in your amazing 5-star review. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Arrived on time and I have had fab customer service. Only thing I didnt find amazing was the instructions. Im usually good with instructions but i found they missed info out. I had to ask a friend with a wave spa for some advice. A tips & tricks guide would of been handy.”

Helpful Report

Hey Emma! Thank you for your kind review, It really makes our day when we notice our customer service is appreciated! Your feedback about the instructions has been noted and will be passed on to managment. We hope you enjoy your Hot Tub and we hope you get a lot of use during the summer! If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Excellent value without compromising on quality. Speedy quick delivery too. Woukd 100% recommend”

Helpful Report

Hi Liza Thank you for your kind review, It really makes our day when we notice our customer service is appreciated! We hope you enjoy your Sup Board and we hope you get a lot of use during the summer! If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Supping! and Kind regards, Patrick @ Team Wave

“Excellent service will be using again”

Helpful Report

Hi Lindsey, Thank you for your amazing review! It really makes our day when we notice our customer service is appreciated! Enjoy the rest of the summer in your hot tub! Happy Tubbing! Kind Regards, Nuy @ Team Wave

“I was a bit sceptical about purchasing a hot tub after seeing quite a few bad reviews/comments. I took the plunge though and purchased the Swift with a delivery date of about a month to wait. I was informed of a 9 day delay but after making enquiries which were always responded to the tub was delivered only a few days late. It was way to set up and we love it. Just cleaning it out for the first time today and all seems spot on. Kids love it too. I've purchased some accessories which I hope will arrive soon.”

Helpful Report

Hi Sharon, Thank you for your lovely review! I’m so happy that you and your family are enjoying your hot tub! Enjoy the rest of the summer! I hope you have a great day! Happy Tubbing! Kind Regards, Nuy @ Team Wave

“Good product spares easy yo get quickly deliverd”

Helpful Report

Hi Steve, Thank you for your kind review! It's really nice to hear you had no issues with the setup. I'm so happy that you are enjoying our product and enjoy the rest of the summer in your hot tub! Happy Tubbing! Kind Regards, Nuy @ Team Wave

“Very satisfied with service,delivery and product is exceptional.highly recommended company.”

Helpful Report

Hi Andrew, Thank you for taking the time to write a review. I’m so happy that you are enjoying your hot tub! Enjoy the rest of the summer and I wish you plenty of good weather and relaxing days. Happy Tubbing! Kind Regards, Nuy @ Team Wave

“Purchased a hot tub last year and took a while for delivery but was advised when I ordered it and they were very much in demand at that time so was happy to wait. Use is often and love it! Excellent value and super fast delivery for recent accessories. Very happy with purchase.”

Helpful Report

Hi Jacqueline, Thank you for taking the time to write your amazing review. I'm so happy that you receive quick delivery and hassle-free delivery. And I'm so happy to know that you love our product and have a great day! I wish you a great summer! Kind Regards, Nuy @ Team Wave

“Great service”

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Hi Darren, Thank you for your lovely review! I’m so happy that you are enjoying your hot tub! Enjoy the rest of the summer! Happy Tubbing! Kind Regards, Nuy @ Team Wave

“Absolutely fantastic service I've ordered the Spa and all the chemicals turned up fast I've just put another ordering for accessories and they said that will be delivered within a week excellent service would definitely recommend it”

Helpful Report

Hi Andrew, Thank you for your amazing review! We are incredibly proud of both the products and service we provide to our customers so we are delighted to see that reflected in your amazing 5-star review. Enjoy the rest of the summer in your hot tub! Happy Tubbing! Kind Regards, Nuy @ Team Wave

“Replacement for my inflated hot tub. Definitely an upgrade. Easy to put together. Holds the heat longer than the inflatable. I have used it every for the week I have had it”

Helpful Report

Hi Maureen, Thank you for your kind review! It's really nice to hear you had no issues with the setup. Enjoy the rest of the summer in your hot tub! Happy Tubbing! Kind Regards, Nuy @ Team Wave

Wave Spas is rated 4.8 based on 4,854 reviews

Frequently Asked Questions

Is WaveSpas legit?

Yes, they are UK based business with their HQ in the north of England.

What's WaveSpa delivery like?

Delivery is normally very quick if the item is in stock.