Wave Spas Reviews

Name: Wave Spas
Address: 121 NEW BRIDGE STREET, ,, 121 NEW BRIDGE STREET, ,, NEWCASTLE UPON TYNE
Rating: 4.83

4.8 Rating 4,854 Reviews

98 %

of reviewers recommend Wave Spas

About Wave Spas:

Here at Wave Spas , we are dedicated to providing our customers with a luxurious experience at an affordable price. Working directly with experienced suppliers, we have sourced and developed inflatable hot tubs since 2015 for a variety of retailers across the UK.

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Wave Spas 5 star review on 12th October 2024

121

Anonymous

Anonymous // 01/01/2019

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“Thank you team wave spas..I recently purchased the wave Atlantic blue 6 person hot tub..and I LOVE it..my whole family are delighted with it😍..its easy to install and simple to maintain..your team promptly dealt with a query I had..especially Haleema, she was friendly and very helpful..I bought from you due to a recommendation and wouldn't hesitate recommending waves spas to anyone..Great product and great price..Many thanks...Rachael 💐”

Helpful Report

Hey Rachel! Thank you for your kind review, It really makes our day when we notice our customer service is appreciated! We hope you enjoy your Hot Tub and we hope you get a lot of use during the summer! I have also made Haleema aware of your kind feedback so thank you once again. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Excellent service fast delivery would buy again brilliant good quality than you”

Helpful Report

Hey Rebecca, We are incredibly proud of both the products and service we provide to our customers so we are delighted to see that reflected in your amazing 5-star review. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Order was delivered as stated great 👍”

Helpful Report

Hey Daniel, We are incredibly proud of both the products and service we provide to our customers so we are delighted to see that reflected in your amazing 5-star review. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Everytime ive ordered from here very quick delivery and no damaged goods”

Helpful Report

Hi There, Thank you very much for leaving this review. It's nice to see you reviewed your parcel in good time, we hope you enjoy it! Happy Tubbing! Charlotte @ Team Wave

“Very quick delivery”

Helpful Report

Hi Mark, Thank you for leaving us this kind review. It's good to see you received your good(s) in good time, this is what we like to hear at Wave! Kindest regards, Charlotte @ Team Wave

“I've previously ordered hot tub, hot tub cover to keep iis temperature warm when not in use and filters, very quick delivery every time, I'll defo be buying from here again 😊”

Helpful Report

Hi Trish, Thank you very much for taking the time to leave us this review, we appreciate it and it really does make a difference! I must say the Tub looks fabulous and the backdrop is absolutely gorgeous! I could only imagine feeling like I'm on holiday laying in this tub. Once again, thank you very much. Have a great weekend. Kindest regards, Charlotte @ Team Wave

“Ordered filters and pillow rests arrived the next day very happy let's hope our spa hot tub arrives on date fingers crossed as husband is disabled and really looking forward to it arriving soon”

Helpful Report

Hi there Karen, Thank you for taking the time to leave us this lovely review. It's great to see your accessories arrived the next day, these make the tub a lot more relaxing. I know you're going to love your tub when it arrives! Kind regards, Charlotte @ Team Wave

“I have had my Atlantic spa 4-6 for a year now and we love it. I recently ordered the salts to give the water a nice fragrance . They smell amazing and we’re delivered quickly.”

Helpful Report

Hello there Deborah, We totally agree, the scents are just AMAZING! they give off such a lovely fresh smell. I'm glad you weren't waiting too long for delivery, that's always a positive. Thank you for the lovely review, we love hearing how happy our customers are. Happy Tubbing! Charlotte @ Team Wave

“Very well priced, super quick delivery. Very pleased with my purchase and would happily recommend this company.”

Helpful Report

Hello there Fiona, Thank you very much for leaving us this positive review. I'm so glad you agree about our prices & it's nice to see your delivery was in good time. Happy Tubbing! Charlotte @ Team Wave

“Review..love the fact my cat cant destroy this spa..so simple to assemble,very solid when zipped up,most amazing thing is the heat retention (I bought the optional inflatable lid too) even after a full hour of bubbles it only dropped 2 degrees my previous popular spa dropped 5 to 7.Heats back up really quick all in all Top Tub!”

Helpful Report

Hi Steven, Thank you for taking the time to leave us this lovely review, we are so appreciative of it. At least you don't need to worry about the cat! I love that. It's nice to hear your tub stays warm for quite some time too! Once again, thank you. Happy Tubbing! Charlotte @ Team Wave

“Absolutely fantastic spa, so easy to use, really spacious, great quality! Customer service has been great too and it arrived early.”

Helpful Report

“Excellent service and great price . Everything you need for your spa from filters to advice . Will definately be my go to place for all my further purchases .”

Helpful Report

Hi there, Thank you for leaving us this review, we are greatly appreciative of it and it really does make a difference. We are always more than happy to assist customers with whatever query they have and it's nice to see you agree too. We hope you continue to enjoy your tub. Happy Tubbing! Charlotte @ Team Wave

“Highly recommend. Purchased Atlantic Plus hot tub. Great price. Great quality and looks lovely. Arrived as advised. Used the 3 interest free payment option. Easy to inflate & set up. ( I’m 53 yr old female & set up myself) Additional filters are a good price. Heats up well. Bubbles are great. So glad I purchased. Facebook page useful.”

Helpful Report

Hi Samantha, Thank you for taking the time to leave this review, we greatly appreciate your positive response and feedback to help us improve our services to tailor to the needs of our customers. We are very proud of the customer service we provide and are so happy to see that you agree also! It’s good to hear that we have managed to help you and you are enjoying your tub. Happy Tubbing! Charlotte @ Team Wave

“What can i say about wave spas customer service team, apart from absolutely fantastic, very quick response to my emails and very quick to rectify my faulty part,great work and thanks.”

Helpful Report

Hi, Thank you for taking the time to leave this review, we greatly appreciate your positive response and feedback to help us improve our services to tailor to the needs of our customers. We are very proud of the customer service we provide and are so happy to see that you agree also! It’s good to hear that we have managed to help you and you are enjoying your tub. Happy Tubbing! Charlotte @ Team Wave

“Accessories order one day and delivered the next. All on offer too… so would be difficult to beat on price including delivery. Excellent Service.”

Helpful Report

Hi Sharon, Thank you for leaving us this review. We greatly appreciate it. We love the products we offer and it's great to see that you agree too! We hope you enjoy the lovely weather in your tub. Happy Tubbing! Charlotte @ Team Wave

“Purchased the Foam pads for underneath our tub. I was a bit concerned about whether the pads would be thick enough given that our hot tub sits on decking but got to say I'm over the moon. Easy to assemble and give a great comfort when sitting in tub. Nice quick delivery and kept up to date with progress so overall a 5* service.”

Helpful Report

Hi John, Thank you for taking the time to leave this review, we greatly appreciate your positive response and feedback to help us improve our services to tailor to the needs of our customers. We are very proud of the customer service we provide and are so happy to see that you agree also! It’s good to hear that we have managed to help you and you are enjoying your tub. We agree, the foam pads are amazing and make the overall comfort of the tub great! We hope you continue to enjoy your tub. Happy Tubbing! Charlotte @ Team Wave

“Excellent value using wave spa filters gives us piece of mind knowing our wave spa pool is kept upto a clean and fresh supply water experience excellent.”

Helpful Report

Hi Brian, Thank you for taking the time to leave this review, we greatly appreciate your positive response and feedback to help us improve our services to tailor to the needs of our customers. We are very proud of the customer service we provide and are so happy to see that you agree also! It’s good to hear that we have managed to help you and you are enjoying your tub. Happy Tubbing! Charlotte @ Team Wave

“Good service”

Helpful Report

Hi Fraser, Thank you for leaving this review. It's nice to see you have noticed our customer service, we do work very hard here at Wave Spas! We hope you enjoy your tub! Happy Tubbing! Charlotte @ Team Wave

“Filters orded and arrived next day also 50% off at time so very happy with service”

Helpful Report

Hi there, Thank you for taking the time to leave us this review. I'm glad to see your filters arrived in good time! We are proud of the service we provide and its nice to see that you agree also! Happy Tubbing! Charlotte @ Team Wave

“Great price and quick delivery!”

Helpful Report

Hi Keely, Thank you for your review. I'm glad you feel the way we do here at Wave, our prices are unbeatable! It's also nice to hear you received your good in good time, just in time for the heatwave! Happy Tubbing, Charlotte @ Team Wave

Wave Spas is rated 4.8 based on 4,854 reviews

Frequently Asked Questions

Is WaveSpas legit?

Yes, they are UK based business with their HQ in the north of England.

What's WaveSpa delivery like?

Delivery is normally very quick if the item is in stock.