Wave Spas Reviews

Name: Wave Spas
Address: 121 NEW BRIDGE STREET, ,, 121 NEW BRIDGE STREET, ,, NEWCASTLE UPON TYNE
Rating: 4.83

4.8 Rating 4,859 Reviews

98 %

of reviewers recommend Wave Spas

About Wave Spas:

Here at Wave Spas , we are dedicated to providing our customers with a luxurious experience at an affordable price. Working directly with experienced suppliers, we have sourced and developed inflatable hot tubs since 2015 for a variety of retailers across the UK.

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Wave Spas 4 star review on 21st January 2025

165

Anonymous

Anonymous // 01/01/2019

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“Ordered the hot tub pillows on a Saturday and received them on the following Monday, was kept updated about delivery, great service”

Helpful Report

Hey Donna! I'm pleased to hear your order arrived so soon. The sooner it arrives the sooner you can enjoy it. :) I would also like to say thank you for your kind review as it really is appreciated. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Fantastic products. Great quality and price. Good delivery”

Helpful Report

Hey Ann, We are incredibly proud of both the products and service we provide to our customers so we are delighted to see that reflected in your amazing 5-star review. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Recently ordered a square inflatable cover for my pacific wave hot tub, very easy to order and very fast delivery. Very good quality and pleased with my purchase”

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“I had a wrong iterm sent I emailed wave but this was a weekend on the Monday they had sent a replacement inflatable cover this was only 2 days coming thanks wave”

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Good Afternoon Nigel! Thank you so much for this review today, it was lovely to read and I'm so glad that we could get the inflatable cover replaced for you! We look forward to speaking to you in the future! Wishing you many more happy dips and a relaxing weekend ahead. Happy Tubbing! and Kind Regards, Joe @ Team Wave

“I brought a pack of spa pillows, arrived quickly and they where the best price on the Internet, kept me up-to-date with friendly emails. If I need anything for my spa I will definitely use them again.”

Helpful Report

Hey Donna! Thank you for your kind review, It really makes our day when we notice our customer service is appreciated! We hope you enjoy your Hot Tub and we hope you get a lot of use during the summer! If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Thank you team wave spas..I recently purchased the wave Atlantic blue 6 person hot tub..and I LOVE it..my whole family are delighted with it😍..its easy to install and simple to maintain..your team promptly dealt with a query I had..especially Haleema, she was friendly and very helpful..I bought from you due to a recommendation and wouldn't hesitate recommending waves spas to anyone..Great product and great price..Many thanks...Rachael 💐”

Helpful Report

Hey Rachel! Thank you for your kind review, It really makes our day when we notice our customer service is appreciated! We hope you enjoy your Hot Tub and we hope you get a lot of use during the summer! I have also made Haleema aware of your kind feedback so thank you once again. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Excellent service fast delivery would buy again brilliant good quality than you”

Helpful Report

Hey Rebecca, We are incredibly proud of both the products and service we provide to our customers so we are delighted to see that reflected in your amazing 5-star review. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Order was delivered as stated great 👍”

Helpful Report

Hey Daniel, We are incredibly proud of both the products and service we provide to our customers so we are delighted to see that reflected in your amazing 5-star review. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Everytime ive ordered from here very quick delivery and no damaged goods”

Helpful Report

Hi There, Thank you very much for leaving this review. It's nice to see you reviewed your parcel in good time, we hope you enjoy it! Happy Tubbing! Charlotte @ Team Wave

“Very quick delivery”

Helpful Report

Hi Mark, Thank you for leaving us this kind review. It's good to see you received your good(s) in good time, this is what we like to hear at Wave! Kindest regards, Charlotte @ Team Wave

“I've previously ordered hot tub, hot tub cover to keep iis temperature warm when not in use and filters, very quick delivery every time, I'll defo be buying from here again 😊”

Helpful Report

Hi Trish, Thank you very much for taking the time to leave us this review, we appreciate it and it really does make a difference! I must say the Tub looks fabulous and the backdrop is absolutely gorgeous! I could only imagine feeling like I'm on holiday laying in this tub. Once again, thank you very much. Have a great weekend. Kindest regards, Charlotte @ Team Wave

“Ordered filters and pillow rests arrived the next day very happy let's hope our spa hot tub arrives on date fingers crossed as husband is disabled and really looking forward to it arriving soon”

Helpful Report

Hi there Karen, Thank you for taking the time to leave us this lovely review. It's great to see your accessories arrived the next day, these make the tub a lot more relaxing. I know you're going to love your tub when it arrives! Kind regards, Charlotte @ Team Wave

“I have had my Atlantic spa 4-6 for a year now and we love it. I recently ordered the salts to give the water a nice fragrance . They smell amazing and we’re delivered quickly.”

Helpful Report

Hello there Deborah, We totally agree, the scents are just AMAZING! they give off such a lovely fresh smell. I'm glad you weren't waiting too long for delivery, that's always a positive. Thank you for the lovely review, we love hearing how happy our customers are. Happy Tubbing! Charlotte @ Team Wave

“Very well priced, super quick delivery. Very pleased with my purchase and would happily recommend this company.”

Helpful Report

Hello there Fiona, Thank you very much for leaving us this positive review. I'm so glad you agree about our prices & it's nice to see your delivery was in good time. Happy Tubbing! Charlotte @ Team Wave

“Review..love the fact my cat cant destroy this spa..so simple to assemble,very solid when zipped up,most amazing thing is the heat retention (I bought the optional inflatable lid too) even after a full hour of bubbles it only dropped 2 degrees my previous popular spa dropped 5 to 7.Heats back up really quick all in all Top Tub!”

Helpful Report

Hi Steven, Thank you for taking the time to leave us this lovely review, we are so appreciative of it. At least you don't need to worry about the cat! I love that. It's nice to hear your tub stays warm for quite some time too! Once again, thank you. Happy Tubbing! Charlotte @ Team Wave

“Absolutely fantastic spa, so easy to use, really spacious, great quality! Customer service has been great too and it arrived early.”

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“Excellent service and great price . Everything you need for your spa from filters to advice . Will definately be my go to place for all my further purchases .”

Helpful Report

Hi there, Thank you for leaving us this review, we are greatly appreciative of it and it really does make a difference. We are always more than happy to assist customers with whatever query they have and it's nice to see you agree too. We hope you continue to enjoy your tub. Happy Tubbing! Charlotte @ Team Wave

“Highly recommend. Purchased Atlantic Plus hot tub. Great price. Great quality and looks lovely. Arrived as advised. Used the 3 interest free payment option. Easy to inflate & set up. ( I’m 53 yr old female & set up myself) Additional filters are a good price. Heats up well. Bubbles are great. So glad I purchased. Facebook page useful.”

Helpful Report

Hi Samantha, Thank you for taking the time to leave this review, we greatly appreciate your positive response and feedback to help us improve our services to tailor to the needs of our customers. We are very proud of the customer service we provide and are so happy to see that you agree also! It’s good to hear that we have managed to help you and you are enjoying your tub. Happy Tubbing! Charlotte @ Team Wave

“What can i say about wave spas customer service team, apart from absolutely fantastic, very quick response to my emails and very quick to rectify my faulty part,great work and thanks.”

Helpful Report

Hi, Thank you for taking the time to leave this review, we greatly appreciate your positive response and feedback to help us improve our services to tailor to the needs of our customers. We are very proud of the customer service we provide and are so happy to see that you agree also! It’s good to hear that we have managed to help you and you are enjoying your tub. Happy Tubbing! Charlotte @ Team Wave

“Accessories order one day and delivered the next. All on offer too… so would be difficult to beat on price including delivery. Excellent Service.”

Helpful Report

Hi Sharon, Thank you for leaving us this review. We greatly appreciate it. We love the products we offer and it's great to see that you agree too! We hope you enjoy the lovely weather in your tub. Happy Tubbing! Charlotte @ Team Wave

Wave Spas is rated 4.8 based on 4,859 reviews

Frequently Asked Questions

Is WaveSpas legit?

Yes, they are UK based business with their HQ in the north of England.

What's WaveSpa delivery like?

Delivery is normally very quick if the item is in stock.