Wave Spas Reviews

Name: Wave Spas
Address: 121 NEW BRIDGE STREET, ,, 121 NEW BRIDGE STREET, ,, NEWCASTLE UPON TYNE
Rating: 4.83

4.8 Rating 4,854 Reviews

98 %

of reviewers recommend Wave Spas

About Wave Spas:

Here at Wave Spas , we are dedicated to providing our customers with a luxurious experience at an affordable price. Working directly with experienced suppliers, we have sourced and developed inflatable hot tubs since 2015 for a variety of retailers across the UK.

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Wave Spas 5 star review on 12th October 2024

121

Anonymous

Anonymous // 01/01/2019

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“The Wave Spar arrived early, so very pleased. Haven’t used yet, but have taken out of box and every thing looks great. Lovely to receive the start up welcome pack. Cannot wait to get it up an running. Roll on summer ...”

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“Wave spas have been a great company to deal with, and I love my square spa, I've had it six months and use it all the time, great quality and reasonable to run. Look after it and it looks after you.”

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“Very happy with my tub. Looks decent quality and easy to set up.”

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Hi David! Thank you for the great review! We are so glad that you are happy with your experience, this is important to us! If you ever require any assistance please do let us know. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Always excellent service & very quick delivery”

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Hi Samantha! Thank you for your review! We are proud of our products and service so we are very glad to hear that you are happy with them. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Great team, great service”

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Hi Emily! This is great! Thanks so much. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Very good , not expensive Ideal for the two of us Never out of it !!!”

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Hi Beverly! Thank you for the great review! We are so glad that you are happy with your experience, this is important to us! If you ever require any assistance please do let us know. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Have made a number of purchases with waves and customer service and delivery were spot on many thanks”

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“So pleased with wave spas and all they have done to support us when we have had hot tub issues! So knowledgable and respond so quickly! Really pleased with our hot tub and the service as a whole!!”

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Hi Kimberley! We are so glad to hear that you are happy with your experience with us, this is what we strive for! If you ever require any further assistance please do let us know, we are more than happy to help! Happy Tubbing! Kind Regards, Jess @ Team Wave

“I made a great mistake about this company. Thought they had messed up my order. They hadn’t, I was at fault for not checking contents properly. Many apologies for the negative email I sent. This company is excellent to deal with. Well done Wave James Bulman”

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Hi James! We are so glad to hear that you are happy with your experience with us, this is what we strive for! If you ever require any further assistance please do let us know, we are more than happy to help! Happy Tubbing! Kind Regards, Jess @ Team Wave

“I'm so happy I brought it the best present to myself.”

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Hi Marlett! Thank you for your review! We are proud of our products and service so we are very glad to hear that you are happy with them. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Good quick Delivery”

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Hi Sabrina! Thank you for the great review! We are so glad that you are happy with your experience, this is important to us! If you ever require any assistance please do let us know. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Arrived quicker than expected. Good product x”

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Hi Tania! Thank you for your review! We are proud of our products and service so we are very glad to hear that you are happy with them. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Really pleased with our lovely spa Didn’t wait long for delivery and it’s perfect”

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Hi Tanya! We are so glad to hear that you are happy with your experience with us, this is what we strive for! If you ever require any further assistance please do let us know, we are more than happy to help! Happy Tubbing! Kind Regards, Jess @ Team Wave

“Can't fault service,hot tub is brilliant,good value,little late because of covid but they were on it as soon as I hot in touch.thank you wave spas”

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Hi Elizabeth! This looks great! We are so glad to hear that you are happy with your experience with us, this is what we strive for! If you ever require any further assistance please do let us know, we are more than happy to help! Happy Tubbing! Kind Regards, Jess @ Team Wave

“Very pleasant and helpful🙂”

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Hi Jacqueline! Thank you for the great review! We are so glad that you are happy with your experience, this is important to us! If you ever require any assistance please do let us know. Happy Tubbing! Kind Regards, Jess @ Team Wave

“The service has been great”

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Hi Nicky! This is great! Thanks so much. Happy Tubbing! Kind Regards, Jess @ Team Wave

“I have received my purchase but unable to set up at moment till I finish garden but when I open it up will contact u on my views but turned up on time n happy with that”

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Hi Julia! This is great! Thanks so much. We can't wait for you to set it up! Happy Tubbing! Kind Regards, Jess @ Team Wave

“Ha d question regarding accessories and was dealt with great speed”

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Hi Nicholas! We are so glad that you are happy with our service! Happy Tubbing! Kind Regards, Jess @ Team Wave

“You’re not far off excellent but I think the stumbling block is communication. The Facebook service is fantastic but as someone who doesn’t use this it was challenging when emails weren’t being received. It is great to see that you do reply using Trustpilot too but initially I didn’t want to broadcast my concerns so that was uncomfortable. A phone number would be reassuring. However, once we aligned with our method of communication it was 100% professional, friendly, helpful and fairly prompt!!! Messages nearer the time of expected delivery would’ve been nice too. BUT we have been in our tub three times since the weekend and are LOVING it. So far, so good and are looking forward to enjoying it more and more - thank you!”

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Hi Jo! We are so glad to hear that you are happy with your experience with us, this is what we strive for! We really appreciate your feedback, this helps us to improve! If you ever require any further assistance please do let us know, we are more than happy to help! Happy Tubbing! Kind Regards, Jess @ Team Wave

“Very pleased with all products received from wave. Excellent quality.”

Helpful Report

Hi Gemma! Thank you for the great review! We are so glad that you are happy with your experience, this is important to us! If you ever require any assistance please do let us know. Happy Tubbing! Kind Regards, Jess @ Team Wave

Wave Spas is rated 4.8 based on 4,854 reviews

Frequently Asked Questions

Is WaveSpas legit?

Yes, they are UK based business with their HQ in the north of England.

What's WaveSpa delivery like?

Delivery is normally very quick if the item is in stock.