Yes, they are UK based business with their HQ in the north of England.

What's WaveSpa delivery like?

Delivery is normally very quick if the item is in stock.

Page 17 of 243 for Wave Spas Reviews

Name: Wave Spas
Address: 121 NEW BRIDGE STREET, ,, 121 NEW BRIDGE STREET, ,, NEWCASTLE UPON TYNE
Rating: 4.83

“Brilliant spa, one of the best priced spas out there. Service from Wave fantastic, delivered on time. Easy to set up with all instructions clear to follow, highly recommended.”

Helpful Report

Hi Byron, Thank you so much for taking the time to leave us this kind review! I’m glad that you don’t have any issues with setting up your hot tub and we are very happy that you enjoy and love our product I hope you have a wonderful day and enjoy the rest of the summer! Happy Tubbing! Kind Regards, Nuy @ Team Wave

“Brought a replacement lid for our tub 1/2 price of lazy spa and does the same job Quick delivery”

Helpful Report

Hi Julie, Thank you so much for taking the time to leave us this lovely review! I’m so happy to know that you received your order quickly and hassle-free delivery! I wish you plenty of good weather and have a great day! Happy Tubbing!! Kind Regards, Nuy @ Team Wave

“Product does exactly what it needs to do”

Helpful Report

Hey! We are incredibly proud of both the products and service we provide to our customers so we are delighted to see that reflected in your amazing 5-star review. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Very pleased, very quick delivery and a great price for 16 filters . Thank you.”

Helpful Report

Hey! We are incredibly proud of both the products and service we provide to our customers so we are delighted to see that reflected in your amazing 5-star review. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“After some doubts looking at some of the reviews and lots of research on the type of tub we wanted we recently decided to purchase the Osaka 6 person tub with accessories. The tub arrived 2 weeks earlier than quoted and accessories more or less next day delivery! So far over the moon with everything the hot tub looks amazing well worth every penny! We had read all reviews but can honestly say we have no complaints, the only negatives were that we ordered 1 set of mats but would recommend 2 packs for this size tub and that a Phone contact number or helpline would be more reassuring to customers. I would definitely recommend Wave Spa to others.”

Helpful Report

Hey! We are incredibly proud of both the products and service we provide to our customers so we are delighted to see that reflected in your amazing 5-star review. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Pre ordered wave Pacific (2-4) arrived sooner than expected!!! Also bought mats and inflatable lid. So easy to set up, up and running (after a bit of diy on one of the outlets, plastic from moulding not cleaned out properly) works like a dream!!! Even my cats like it to sleep on with the cover on it!!”

Helpful Report

Hey Sharon! Thank you for your kind words. It was really nice to read your review. :) Your setup looks absolutely incredible, I'm sure you'll create lots of good memories in the tub over the summer. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Had our spa since June 2020. Never had a problem, it's been an absolute god send. Bought accessories from wave which have been delivered quickly.”

Helpful Report

Hey Lisa! I'm pleased to hear your order arrived so soon. The sooner it arrives the sooner you can enjoy it. :) I would also like to say thank you for your kind review as it really is appreciated. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Great service, love our spa! Arrived almost on time, products arrived early.”

Helpful Report

Hey Lynley! I'm pleased to hear your order arrived so soon. The sooner it arrives the sooner you can enjoy it. :) I would also like to say thank you for your kind review as it really is appreciated. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Really pleased with my hot tub. Delivered on time and was easy to set up. I emailed customer services a few times with queries and always got a reply within 24 hours.”

Helpful Report

Hey! Thank you for your kind review, It really makes our day when we notice our customer service is appreciated! We hope you enjoy your Hot Tub and we hope you get a lot of use during the summer! If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“We Love our Atlantic Plus Wave Spa, We have had it a year and definately been our best buy! So relaxing. Ordered an 8pk of filters recently and recieved them within days. Very Happy Customer. ⭐⭐⭐⭐⭐”

Helpful Report

Hi Hayley, We are incredibly proud of both the products and service we provide to our customers so we are delighted to see that reflected in your amazing 5-star review. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“A very relaxing good spa, and value for money, spacious and easy to use”

Helpful Report

Hey Jeanette! Thank you for your kind words. It was really nice to read your review. :) It's really nice to hear you had no issues with the Hot Tub. We hope you continue to enjoy your Hot Tub for many more relaxing sessions :) Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Wave spas are really good exceptional customer services we have been kept in the loop from ordering to arrival.”

Helpful Report

Hey Karen! Thank you for your kind review, It really makes our day when we notice our customer service is appreciated! We hope you enjoy your Hot Tub and we hope you get a lot of use during the summer! If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Order came within 48 hours brilliant service thank you.”

Helpful Report

Hey Pamela! I'm pleased to hear your order arrived so soon. The sooner it arrives the sooner you can enjoy it. :) I would also like to say thank you for your kind review as it really is appreciated. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Fantastic hot tub and excellent customer service if you need support.”

Helpful Report

Hi William, Thank you for your lovely review! I love reading about your customer experience with us! We are so proud of the customer service and the products we provided! I wish you lots of good weather and plenty of free time to enjoy the hot tub! Enjoy the rest of the summer! Happy Tubbing! Kind Regards, Nuy @ Team Wave

“good quality product and very fast delivery”

Helpful Report

Hi Sarah, Thank you so much for taking the time to leave us this lovely review! I’m so happy to know that you received your order quickly and hassle-free delivery! I wish you plenty of good weather and have a great day! Happy Tubbing!! Kind Regards, Nuy @ Team Wave

“Excellent service, very quick delivery and very hood products”

Helpful Report

Hi Clifton, Thank you so much for taking the time to leave us this kind review! I’m glad that you don’t have any issues with setting up your hot tub and we are very happy that you enjoy and love our product I hope you have a wonderful day and enjoy the rest of the summer! Happy Tubbing! Kind Regards, Nuy @ Team Wave

“Delighted with my new Wave Atlantic Plus spa. It’s much bigger than it appeared in the photos which is great. It was a good price too compared to other outlets. It arrived when promised and I had good communications keeping me up to date. Very happy customer.”

Helpful Report

Dear Elaine, Thank you for your lovely review! I love reading about your customer experience with us! We are so proud of the customer service and the products we provided! I wish you lots of good weather and plenty of free time to enjoy the hot tub! Enjoy the rest of the summer! Happy Tubbing! Kind Regards, Nuy @ Team Wave

“From start to finish the guys at WaveSup have been amazing!! I highly recommend using this company for spa or SUPs!! Customer Service is literally beyond expectations and I have never had such amazing service from any other company!! Big thank you to Laura & Sam!!”

Helpful Report

Good Morning, Thank you for your lovely review! I love reading about your customer experience with us! We are so proud of the customer service and the products we provided! I wish you lots of good weather and plenty of free time! Enjoy the rest of the summer! Kind Regards, Nuy @ Team Wave

“Order was good value, dispatched quickly and most importantly exactly what we needed. Thanks!”

Helpful Report

Hi There, Thank you so much for taking the time to leave us this lovely review! I’m so happy to know that you received your order quickly and hassle-free delivery! I wish you plenty of good weather and have a great day! Happy Tubbing!! Kind Regards, Nuy @ Team Wave

“So pleased with my hot tub. The hot tub was delivered to n Ireland with out any problem or delay. Got email confirmation about order and everything happened within the timescales promised. Customer service was great and questions I had were answered problem. Happy to recommend the company!”

Helpful Report

Hi Donna, Thank you for your lovely review! I love reading about your customer experience with us! We are so proud of the customer service and the products we provided and I'm so happy that your delivery is hassle free! I wish you lots of good weather and plenty of free time to enjoy the hot tub! Enjoy the rest of the summer! Happy Tubbing! Kind Regards, Nuy @ Team Wave