Wave Spas Reviews

Name: Wave Spas
Address: 121 NEW BRIDGE STREET, ,, 121 NEW BRIDGE STREET, ,, NEWCASTLE UPON TYNE
Rating: 4.83

4.8 Rating 4,854 Reviews

98 %

of reviewers recommend Wave Spas

About Wave Spas:

Here at Wave Spas , we are dedicated to providing our customers with a luxurious experience at an affordable price. Working directly with experienced suppliers, we have sourced and developed inflatable hot tubs since 2015 for a variety of retailers across the UK.

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Wave Spas 5 star review on 12th October 2024

121

Anonymous

Anonymous // 01/01/2019

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“Pre ordered wave Pacific (2-4) arrived sooner than expected!!! Also bought mats and inflatable lid. So easy to set up, up and running (after a bit of diy on one of the outlets, plastic from moulding not cleaned out properly) works like a dream!!! Even my cats like it to sleep on with the cover on it!!”

Helpful Report

Hey Sharon! Thank you for your kind words. It was really nice to read your review. :) Your setup looks absolutely incredible, I'm sure you'll create lots of good memories in the tub over the summer. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Had our spa since June 2020. Never had a problem, it's been an absolute god send. Bought accessories from wave which have been delivered quickly.”

Helpful Report

Hey Lisa! I'm pleased to hear your order arrived so soon. The sooner it arrives the sooner you can enjoy it. :) I would also like to say thank you for your kind review as it really is appreciated. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Great service, love our spa! Arrived almost on time, products arrived early.”

Helpful Report

Hey Lynley! I'm pleased to hear your order arrived so soon. The sooner it arrives the sooner you can enjoy it. :) I would also like to say thank you for your kind review as it really is appreciated. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Really pleased with my hot tub. Delivered on time and was easy to set up. I emailed customer services a few times with queries and always got a reply within 24 hours.”

Helpful Report

Hey! Thank you for your kind review, It really makes our day when we notice our customer service is appreciated! We hope you enjoy your Hot Tub and we hope you get a lot of use during the summer! If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“We Love our Atlantic Plus Wave Spa, We have had it a year and definately been our best buy! So relaxing. Ordered an 8pk of filters recently and recieved them within days. Very Happy Customer. ⭐⭐⭐⭐⭐”

Helpful Report

Hi Hayley, We are incredibly proud of both the products and service we provide to our customers so we are delighted to see that reflected in your amazing 5-star review. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“A very relaxing good spa, and value for money, spacious and easy to use”

Helpful Report

Hey Jeanette! Thank you for your kind words. It was really nice to read your review. :) It's really nice to hear you had no issues with the Hot Tub. We hope you continue to enjoy your Hot Tub for many more relaxing sessions :) Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Wave spas are really good exceptional customer services we have been kept in the loop from ordering to arrival.”

Helpful Report

Hey Karen! Thank you for your kind review, It really makes our day when we notice our customer service is appreciated! We hope you enjoy your Hot Tub and we hope you get a lot of use during the summer! If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Order came within 48 hours brilliant service thank you.”

Helpful Report

Hey Pamela! I'm pleased to hear your order arrived so soon. The sooner it arrives the sooner you can enjoy it. :) I would also like to say thank you for your kind review as it really is appreciated. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Fantastic hot tub and excellent customer service if you need support.”

Helpful Report

Hi William, Thank you for your lovely review! I love reading about your customer experience with us! We are so proud of the customer service and the products we provided! I wish you lots of good weather and plenty of free time to enjoy the hot tub! Enjoy the rest of the summer! Happy Tubbing! Kind Regards, Nuy @ Team Wave

“good quality product and very fast delivery”

Helpful Report

Hi Sarah, Thank you so much for taking the time to leave us this lovely review! I’m so happy to know that you received your order quickly and hassle-free delivery! I wish you plenty of good weather and have a great day! Happy Tubbing!! Kind Regards, Nuy @ Team Wave

“Excellent service, very quick delivery and very hood products”

Helpful Report

Hi Clifton, Thank you so much for taking the time to leave us this kind review! I’m glad that you don’t have any issues with setting up your hot tub and we are very happy that you enjoy and love our product I hope you have a wonderful day and enjoy the rest of the summer! Happy Tubbing! Kind Regards, Nuy @ Team Wave

“Delighted with my new Wave Atlantic Plus spa. It’s much bigger than it appeared in the photos which is great. It was a good price too compared to other outlets. It arrived when promised and I had good communications keeping me up to date. Very happy customer.”

Helpful Report

Dear Elaine, Thank you for your lovely review! I love reading about your customer experience with us! We are so proud of the customer service and the products we provided! I wish you lots of good weather and plenty of free time to enjoy the hot tub! Enjoy the rest of the summer! Happy Tubbing! Kind Regards, Nuy @ Team Wave

“From start to finish the guys at WaveSup have been amazing!! I highly recommend using this company for spa or SUPs!! Customer Service is literally beyond expectations and I have never had such amazing service from any other company!! Big thank you to Laura & Sam!!”

Helpful Report

Good Morning, Thank you for your lovely review! I love reading about your customer experience with us! We are so proud of the customer service and the products we provided! I wish you lots of good weather and plenty of free time! Enjoy the rest of the summer! Kind Regards, Nuy @ Team Wave

“Order was good value, dispatched quickly and most importantly exactly what we needed. Thanks!”

Helpful Report

Hi There, Thank you so much for taking the time to leave us this lovely review! I’m so happy to know that you received your order quickly and hassle-free delivery! I wish you plenty of good weather and have a great day! Happy Tubbing!! Kind Regards, Nuy @ Team Wave

“So pleased with my hot tub. The hot tub was delivered to n Ireland with out any problem or delay. Got email confirmation about order and everything happened within the timescales promised. Customer service was great and questions I had were answered problem. Happy to recommend the company!”

Helpful Report

Hi Donna, Thank you for your lovely review! I love reading about your customer experience with us! We are so proud of the customer service and the products we provided and I'm so happy that your delivery is hassle free! I wish you lots of good weather and plenty of free time to enjoy the hot tub! Enjoy the rest of the summer! Happy Tubbing! Kind Regards, Nuy @ Team Wave

“Great quality products and a great price, cannot fault the service plus excellent customer service.”

Helpful Report

Hi Daniel, Thank you for your lovely review! I love reading about your customer experience with us! We are so proud of the customer service and the products we provided! I wish you lots of good weather and plenty of free time to enjoy the hot tub! Enjoy the rest of the summer! Happy Tubbing! Kind Regards, Nuy @ Team Wave

“Thats the best purchase which i made in my life Kids very excited and enjoying the water Spend good time with friends in nice hot water”

Helpful Report

Hi Aivaras, Thank you for taking the time to leave us this kind review! I’m so happy that you and your family and friends love and enjoy our hot tub! Enjoy the rest of the summer in the hot tub! Happy Tubbing! Kind Regards, Nuy @ Team Wave

“Excellent delivery and quality and value for money is top drawer - very satisfied with purchase, thank you”

Helpful Report

Hi Anne, Thank you so much for taking the time to leave us this lovely review! We are so proud of the customer service and the products we provided! I’m so happy to know that you received your order quickly and hassle-free delivery! I wish you plenty of good weather and have a great day! Happy Tubbing!! Kind Regards, Nuy @ Team Wave

“We find it is very easy to use and so enjoyable wish we got one ages ago.”

Helpful Report

Hi Janet, Thank you so much for taking the time to leave us this kind review! I’m glad that you don’t have any issues with your hot tub and we are very happy that you enjoy and love our product I hope you have a wonderful day and enjoy the rest of the summer! Happy Tubbing! Kind Regards, Nuy @ Team Wave

“Arrived exactly on the date they said it would, easy to install, run and everything you needed came with it. Fab service on email when I have asked a few questions.”

Helpful Report

Hi Jemma, Thank you so much for taking the time to leave us this kind review! I’m glad that you don’t have any issues with setting up your hot tub and we are very happy that you enjoy and love our product I hope you have a wonderful day and enjoy the rest of the summer! Happy Tubbing! Kind Regards, Nuy @ Team Wave

Wave Spas is rated 4.8 based on 4,854 reviews

Frequently Asked Questions

Is WaveSpas legit?

Yes, they are UK based business with their HQ in the north of England.

What's WaveSpa delivery like?

Delivery is normally very quick if the item is in stock.