Wave Spas Reviews

Name: Wave Spas
Address: 121 NEW BRIDGE STREET, ,, 121 NEW BRIDGE STREET, ,, NEWCASTLE UPON TYNE
Rating: 4.83

4.8 Rating 4,854 Reviews

98 %

of reviewers recommend Wave Spas

About Wave Spas:

Here at Wave Spas , we are dedicated to providing our customers with a luxurious experience at an affordable price. Working directly with experienced suppliers, we have sourced and developed inflatable hot tubs since 2015 for a variety of retailers across the UK.

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Wave Spas 5 star review on 12th October 2024

121

Anonymous

Anonymous // 01/01/2019

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“Ordered a replacement inflatable spa cover from wave ,product came when they said it would, this cover is better than the original lazy spa st moritz cover, excellent product will definitely be using wave again 👌”

Helpful Report

Hey Paul! Thank you for your kind review, It really makes our day when we notice our customer service is appreciated by customers like yourself. We hope you enjoy your Hot Tub and we hope you get a lot of use during the summer! If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Very gd service and very happy on the delivery especially as the warm weather is back and now we can chill in spa again”

Helpful Report

Hey Andrew! Thank you for the lovely words in your review. I'm pleased to hear your order arrived quickly. The sooner it arrives the sooner you can enjoy it. :) I would also like to say thank you for your kind review as it really is appreciated. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Easy to assemble. It’s the one of the best thing to purchase as it is very relaxing. Enjoy it every day. Love it”

Helpful Report

Hey Inderjit! Thank you for your kind words. It was really nice to read your review. :) It's really nice to hear you had no issues with the setup of the Hot Tub. We hope you continue to enjoy your Hot Tub for many more relaxing sessions :) Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Got to say this wave hot tub is great value,I've had it for 3 weeks & just can't stay out of it. Thank you Wave !!”

Helpful Report

Hi Darren, Thank you so much for your review, they are so important to small businesses like ourselves. That sounds so fun! I hope you get to spend even more time in it throughout the summer. Lets hope the skies stay clear. Happy tubbing Felicity @ team wave

“Bought the round inflatable cover for the 4-6 Pacific hot tub. So far it's working brilliantly as not had any issues ads of yet. Delivery of the item didn't take yo long to come as it was with me within a week. Thanks wave”

Helpful Report

Hey Jonathan! I'm pleased to hear your order arrived so soon This means the sooner it arrives the sooner you can enjoy it. :) I would also like to say thank you for your kind review as it really is appreciated by yourself as we are still considered a small UK business. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Great product easy to set up would highly recommend”

Helpful Report

Hey Leslie! We are incredibly proud of both the products and service we provide to our customers so we are delighted to see that reflected in your amazing 5-star review. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Only had my hot tub for a few weeks it came early as well .the customer service is excellent quick and helpful.”

Helpful Report

Hi Tove, I am so happy to hear you received your Tub early, I hope this was a pleasant surprise for you! I'm confident that with the lovely weather we are currently experiencing you will get a lot of use out of it this summer! If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Ordered a few bits now. All have arrived quickly and well packed. Also contacted wave as I was confused on what to order. Great customer service pointed me in the right direction. Now my spa is running great.”

Helpful Report

Hey David, We are incredibly proud of both the products and service we provide to our customers so we are delighted to see that reflected in your amazing 5-star review. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Always a professional service from Wave, a name we know we can trust to deliver time and time again. Highly recommend. Mark Minty.”

Helpful Report

Hey Mark! Thank you for your kind words it was really nice to read your review. :) Your setup looks absolutely incredible, I'm sure you'll create lots of good memories in the tub over the summer. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Order placed and within a couple of days arrived. Good value.”

Helpful Report

Hey Liza! I'm pleased to hear your order arrived so soon. The sooner it arrives the sooner you can enjoy it. :) I would also like to say thank you for your kind review as it really is appreciated. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Its amazing i love mine. I think everyone needs one in their life. Its sturdy well made and the square design is brilliant.”

Helpful Report

Hey Bev, We are incredibly proud of both the products and service we provide to our customers so we are delighted to see that reflected in your amazing 5-star review. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Fast delivery, delivered earlier than promised. Easy to set up, fantastic quality.”

Helpful Report

Good Morning! I'm pleased to hear your order arrived so soon. The sooner it arrives the sooner you can enjoy it. :) I would also like to say thank you for your kind review and 5-star rating, as it really is appreciated. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“I have just got out of my wave pacific hot tub I am very pleased and use it as much as possible I leave it switched on all the time at 30deg and give it a boost to 35deg for about 1 hour Will be in the tub again tomorrow evening !!”

Helpful Report

Hey Frank! Thank you for your kind words. It was really nice to read your review. :) I'm sure you'll create lots of good memories in the tub over the summer in this lovely weather we are experiencing. Happy Tubbing!! and Kind regards, Michael S @ Team Wav

“First star service fro Wave Spas with super quick delivery which got to me in time for the kids to break up from school!!! Very pleased with the tub, lovely and stylish. Am the envy of the neighbours! Thank you Wave”

Helpful Report

Hey Rebecca! I'm pleased to hear your order arrived so soon. With the weather, we are currently experiencing am sure you will get a lot of use out of it. :) I would also like to say thank you for your kind review as it really is appreciated. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“We love our hot tub amazing value very quick delivery would definitely recommend to friends and family.”

Helpful Report

Hi Michelle, Thank you so much for your review! As a small business feedback is so important! That's great that you would recommend us, I am so glad that you enjoy the product enough to do that. Hoping for lots of nice weather so you can enjoy it! Happy tubbing Felicity @ team wave

“So far so good. No mention of a chlorine shock in the instruction though which I’ve been told is quite important! Delivery was sooner than expected though snd easy set up”

Helpful Report

Hello Caroline, Thank you for your review. Feedback is always welcome and I will pass yours on about the chlorine shock! I am so glad that it was easy for you to set up. Happy tubbing Felicity @ team wave

“I'm very happy with my wave spa and I rate you 5 stars 🌟”

Helpful Report

Hi Rae, Thank you for your review. I am so pleased that you are happy with your spa. I hope you get to use your tubs a lot this summer! Wishing you many happy dips. Happy tubbing Felicity @ team wave

“Contacted customer service a few times to see what I could do to bring forward the delivery date. Staff were quick in replying & helpful. Hot tub arrives, no issues & now use it daily.”

Helpful Report

Hey Julie, Thank you so much for leaving a review. I am so glad you had a good experience with the hot tub itself and with the customer service. I will pass on your kind words to our customer service team. I hope you have a great summer and hope you get to continue to use it daily! Happy tubbing Felicity @ team wave

“excellent service well pleased will use again and again , thanks😊”

Helpful Report

Hey John, Your review means so much to us, as a small business feedback is very important. I am so pleased you had no issues and that you want to purchase from us again. If you ever need other accessories, chemicals, or maybe even scent crystals we are available. Thank you again, I hope you have a great summer! Happy tubbing Felicity @ team wave

“Super service hottubs worth the money and great for family to chill in .”

Helpful Report

Hey Michael, Thank you for your review! It's so lovely that your family gets to enjoy the hot tub together, I am glad you are all enjoying it together. Wishing you lots of time to spend in your hot tub this summer. Happy tubbing Felicity @ team wave

Wave Spas is rated 4.8 based on 4,854 reviews

Frequently Asked Questions

Is WaveSpas legit?

Yes, they are UK based business with their HQ in the north of England.

What's WaveSpa delivery like?

Delivery is normally very quick if the item is in stock.