Wave Spas Reviews

Name: Wave Spas
Address: 121 NEW BRIDGE STREET, ,, 121 NEW BRIDGE STREET, ,, NEWCASTLE UPON TYNE
Rating: 4.83

4.8 Rating 4,859 Reviews

98 %

of reviewers recommend Wave Spas

About Wave Spas:

Here at Wave Spas , we are dedicated to providing our customers with a luxurious experience at an affordable price. Working directly with experienced suppliers, we have sourced and developed inflatable hot tubs since 2015 for a variety of retailers across the UK.

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Wave Spas 4 star review on 21st January 2025

165

Anonymous

Anonymous // 01/01/2019

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“Superb customer service thought I was some O rings short, they dispatched them the same day. So easy to put up, just love the bubbles. Been in it every night even though the temp out side is probably higher than the tub at present, it is still a very relaxing and enjoyable experience. Even the grand children are trying to convince their parents to get one.”

Helpful Report

Hi Brian! Thank you for your review! It really makes our day when we notice our customer service is appreciated! We hope you enjoy your Hot Tub and we hope you get a lot of use during the summer! If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! Kind regards, Nuy @ Team Wave

“My family and I are delighted with our Wave Pacific Hot Tub. We knew that there would be a wait when we ordered it, but it still arrived sooner than expected. It was very easy to set up and is easy to maintain. We bought the chemical starter pack too, which was also easy to use. Subsequently, we have bought some additional chemicals and accessories, all delivered promptly and easy to use. We find that we’re using the hot tub every day. My son is in it now, even though it’s 29 degrees outside!”

Helpful Report

Hey Ku! Thank you for your kind words. It was really nice to read your review. :) Your setup looks absolutely incredible, I'm not surprised your son is currently in it at this moment in time! :) No dount you'll create lots of good memories in the tub over the summer. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Omg it was so easy to put together it’s great love it great bubbles excellent to clean can’t fault it what so ever!”

Helpful Report

Hey Charlene! Thank you for your kind review, It really makes our day when we notice our customer service is appreciated! We hope you enjoy your Hot Tub and we hope you get a lot of use during the summer! If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Our Spa arrived at the designated delivery time and we were kept informed throughout. Excellent service”

Helpful Report

Hello James, Thank you so much for your review, for a small business like ourselves feedback is so important. I am so pleased that it arrived on time for you and that you are happy. I hope you have been able to spend as much time as possible in the spa. Happy tubbing Felicity @ team wave

“Great service and really nice looking hot tub for the price (Swift). Cant wait to get it set up and enjoy the sun!”

Helpful Report

Hey Bevan! Thank you for your kind words. It was really nice to read your review. :) It's really nice to hear what you have had to say and we are confident there will be no issues with the setup of the Hot Tub. We hope you enjoy your Hot Tub for several relaxing sessions over this summer :) Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Ordered a replacement inflatable spa cover from wave ,product came when they said it would, this cover is better than the original lazy spa st moritz cover, excellent product will definitely be using wave again 👌”

Helpful Report

Hey Paul! Thank you for your kind review, It really makes our day when we notice our customer service is appreciated by customers like yourself. We hope you enjoy your Hot Tub and we hope you get a lot of use during the summer! If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Very gd service and very happy on the delivery especially as the warm weather is back and now we can chill in spa again”

Helpful Report

Hey Andrew! Thank you for the lovely words in your review. I'm pleased to hear your order arrived quickly. The sooner it arrives the sooner you can enjoy it. :) I would also like to say thank you for your kind review as it really is appreciated. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Easy to assemble. It’s the one of the best thing to purchase as it is very relaxing. Enjoy it every day. Love it”

Helpful Report

Hey Inderjit! Thank you for your kind words. It was really nice to read your review. :) It's really nice to hear you had no issues with the setup of the Hot Tub. We hope you continue to enjoy your Hot Tub for many more relaxing sessions :) Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Got to say this wave hot tub is great value,I've had it for 3 weeks & just can't stay out of it. Thank you Wave !!”

Helpful Report

Hi Darren, Thank you so much for your review, they are so important to small businesses like ourselves. That sounds so fun! I hope you get to spend even more time in it throughout the summer. Lets hope the skies stay clear. Happy tubbing Felicity @ team wave

“Bought the round inflatable cover for the 4-6 Pacific hot tub. So far it's working brilliantly as not had any issues ads of yet. Delivery of the item didn't take yo long to come as it was with me within a week. Thanks wave”

Helpful Report

Hey Jonathan! I'm pleased to hear your order arrived so soon This means the sooner it arrives the sooner you can enjoy it. :) I would also like to say thank you for your kind review as it really is appreciated by yourself as we are still considered a small UK business. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Great product easy to set up would highly recommend”

Helpful Report

Hey Leslie! We are incredibly proud of both the products and service we provide to our customers so we are delighted to see that reflected in your amazing 5-star review. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Only had my hot tub for a few weeks it came early as well .the customer service is excellent quick and helpful.”

Helpful Report

Hi Tove, I am so happy to hear you received your Tub early, I hope this was a pleasant surprise for you! I'm confident that with the lovely weather we are currently experiencing you will get a lot of use out of it this summer! If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Ordered a few bits now. All have arrived quickly and well packed. Also contacted wave as I was confused on what to order. Great customer service pointed me in the right direction. Now my spa is running great.”

Helpful Report

Hey David, We are incredibly proud of both the products and service we provide to our customers so we are delighted to see that reflected in your amazing 5-star review. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Always a professional service from Wave, a name we know we can trust to deliver time and time again. Highly recommend. Mark Minty.”

Helpful Report

Hey Mark! Thank you for your kind words it was really nice to read your review. :) Your setup looks absolutely incredible, I'm sure you'll create lots of good memories in the tub over the summer. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Order placed and within a couple of days arrived. Good value.”

Helpful Report

Hey Liza! I'm pleased to hear your order arrived so soon. The sooner it arrives the sooner you can enjoy it. :) I would also like to say thank you for your kind review as it really is appreciated. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Its amazing i love mine. I think everyone needs one in their life. Its sturdy well made and the square design is brilliant.”

Helpful Report

Hey Bev, We are incredibly proud of both the products and service we provide to our customers so we are delighted to see that reflected in your amazing 5-star review. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Fast delivery, delivered earlier than promised. Easy to set up, fantastic quality.”

Helpful Report

Good Morning! I'm pleased to hear your order arrived so soon. The sooner it arrives the sooner you can enjoy it. :) I would also like to say thank you for your kind review and 5-star rating, as it really is appreciated. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“I have just got out of my wave pacific hot tub I am very pleased and use it as much as possible I leave it switched on all the time at 30deg and give it a boost to 35deg for about 1 hour Will be in the tub again tomorrow evening !!”

Helpful Report

Hey Frank! Thank you for your kind words. It was really nice to read your review. :) I'm sure you'll create lots of good memories in the tub over the summer in this lovely weather we are experiencing. Happy Tubbing!! and Kind regards, Michael S @ Team Wav

“First star service fro Wave Spas with super quick delivery which got to me in time for the kids to break up from school!!! Very pleased with the tub, lovely and stylish. Am the envy of the neighbours! Thank you Wave”

Helpful Report

Hey Rebecca! I'm pleased to hear your order arrived so soon. With the weather, we are currently experiencing am sure you will get a lot of use out of it. :) I would also like to say thank you for your kind review as it really is appreciated. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“We love our hot tub amazing value very quick delivery would definitely recommend to friends and family.”

Helpful Report

Hi Michelle, Thank you so much for your review! As a small business feedback is so important! That's great that you would recommend us, I am so glad that you enjoy the product enough to do that. Hoping for lots of nice weather so you can enjoy it! Happy tubbing Felicity @ team wave

Wave Spas is rated 4.8 based on 4,859 reviews

Frequently Asked Questions

Is WaveSpas legit?

Yes, they are UK based business with their HQ in the north of England.

What's WaveSpa delivery like?

Delivery is normally very quick if the item is in stock.