Wave Spas Reviews

Name: Wave Spas
Address: 121 NEW BRIDGE STREET, ,, 121 NEW BRIDGE STREET, ,, NEWCASTLE UPON TYNE
Rating: 4.83

4.8 Rating 4,854 Reviews

98 %

of reviewers recommend Wave Spas

About Wave Spas:

Here at Wave Spas , we are dedicated to providing our customers with a luxurious experience at an affordable price. Working directly with experienced suppliers, we have sourced and developed inflatable hot tubs since 2015 for a variety of retailers across the UK.

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Wave Spas 5 star review on 12th October 2024

121

Anonymous

Anonymous // 01/01/2019

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“Slightly delayed delivery date but constantly informed by customer service fantastic now it’s here would definitely recommend to others”

Helpful Report

Hi Patricia, thank you so much for your lovely words. Being there for our customers is very important to us. I'm thrilled to hear you love your Spa! Happy Tubbing :) Kind Regards, Zoe @ Team Wave

“The items arrived within the time frame provided at time of order. The cup holder is a good fit for spa, great addition to the hot tub.”

Helpful Report

Hi there Bethan! Thank you so much for the excellent review! I'm glad to hear you're enjoying your Spa. If you have any further queries, please do email us at enquries@wavespas.com :) Happy Tubbing! Kind Regards, Zoe @ Team Wave

“Fantastic product. Very impressed wit the quality.”

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Hi Charlie! I'm thrilled to hear you love your Spa, thank you so much for the excellent review :) Happy Tubbing! Kind Regards, Zoe @ Team Wave

“Excellent communication from the company, item arrived 4 weeks before the estimated delivery day. Spa is up and running and it's great. Many thanks. Highly recommend wave spa”

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Hi there Melanie, thank you so much for your lovely words about our service! I'm thrilled your Spa arrived early :) Happy Tubbing! Kind Regards, Zoe @ Team Wave

“Great service”

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Thank you for the fabulous review, Carrie! I'm thrilled to hear you're happy with our service :) Happy Tubbing! Kind Regards, Zoe

“Brilliant!”

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Hi Steve, I'm thrilled to hear you're happy with our service! We really do strive to provide an excellent customer experience. Happy Tubbing! Kind Regards, Zoe @ Team Wave :)

“Ordered our wave lazy spa on a pre order which was going to take about 12 weeks to arrive, but it arrived much quicker within about 8 weeks, we were kept up to date via emails. Setting up the spa was very easy and hassle free. Really happy with the product and can't wait to enjoy it through the summer.”

Helpful Report

Hi Caroline! We are so glad to hear that you are happy with your experience with us, this is what we strive for! If you ever require any further assistance please do let us know, we are more than happy to help! Happy Tubbing! Kind Regards, Jess @ Team Wave

“Received earlier than expected, big enough for 2 plus 1 child, Easy to set up and quick to heat up, maintains heat, recommended wrapping and adding a thermal lid if planning to keep on 24/7 as you loose heat overnight but this is standard for an inflatable spa. Definitely recommend for a small family”

Helpful Report

Hi Lucy! We are so glad to hear that you are happy with your experience with us, this is what we strive for! If you ever require any further assistance please do let us know, we are more than happy to help! Happy Tubbing! Kind Regards, Jess @ Team Wave

“Best hot tub we have had would recommend to friends and family”

Helpful Report

Hi Gary! Thank you for the great review! We are so glad that you are happy with your experience, this is important to us! If you ever require any assistance please do let us know. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Big thank to Emily for sorting all my hot tub enquiries from buying my hot tub to all my questions and getting everything to me on time.it come 3 weeks early to.iv recommended wave spas to all my friends and family. I can't thank you enough. And thanks again to Emily”

Helpful Report

Hi Gary! We are so glad to hear that you are happy with your experience with us, this is what we strive for! I have passed this on to Emily. If you ever require any further assistance please do let us know, we are more than happy to help! Happy Tubbing! Kind Regards, Jess @ Team Wave

“We are thrilled with our spa. It is really good quality and comfortably accommodates the five adult sized members of our family. We have used it every day since it has arrived. I would highly recommend this spa.”

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Hi Catherine! This is great to hear, thanks for the feedback! Happy Tubbing! Kind Regards, Jess @ Team Wave

“We have had our hot tub for just over 6 months now and we love it”

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Hi Susan! This looks amazing! We are so glad to hear that you are happy with your experience with us, this is what we strive for! Happy Tubbing! Kind Regards, Jess @ Team Wave

“Pre-ordered in January for delivery in March and whilst there was a delay of 4 weeks I can not fault the excellent customer service from Emily via Messenger. The Hot Tub is fantastic and great quality. Really happy with our purchase. Would recommend Wave Spa.”

Helpful Report

Hi Maria, thank you for the great feedback! I have passed this on to Emily. If you ever require any further assistance please do let us know, we are more than happy to help! Happy Tubbing! Kind Regards, Jess @ Team Wave

“Love our new wave spa. A great new addition to the garden. Bought 2 to 4 person tub. Only negative I would say is that it is only would fit three people comfortably”

Helpful Report

Hi Rhona, thank you for the great review! This is great! Happy Tubbing! Kind Regards, Jess

“Arrived a month earlier that expected, looks absolutely beautiful in the garden and so easy to set up, now to get in! thank you Wave :-)”

Helpful Report

Hi Gethin! Thank you for your review! We are proud of our products and service so we are very glad to hear that you are happy with them. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Great product.”

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Hi Shaun, this is great! Thanks so much. Happy Tubbing! Kind Regards, Jess @ Team Wave

“My problem was handled in a curious, professional way! Thank you.”

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Hi Lew! We are more than happy to help! Thanks for the great feedback. Kind Regards, Jess

“Once the item was in stock - no problem, excellent as usual. However, was a long wait from placing the order.”

Helpful Report

Hi Sharon! Thank you for the great review, this is great! We apologize for the long wait time, we recognize how frustrating this can be! If you ever require any assistance please do let us know. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Love it. Wasnt suppose to come til 22nd may but was here for 20th April”

Helpful Report

Hi Lisa! This is great! Thanks so much. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Ordered my wave hot tub for 12 May delivery, and it turned up on 22st April. Great product easy to assemble. Had my first session and relaxed all evening. Wave is a great company and very easy to deal with and the prices are just fantastic”

Helpful Report

Hi Chris, thank you for the great review! This looks great! We are so glad to hear that you are happy with your experience with us, this is what we strive for! If you ever require any further assistance please do let us know, we are more than happy to help! Happy Tubbing! Kind Regards, Jess @ Team Wave

Wave Spas is rated 4.8 based on 4,854 reviews

Frequently Asked Questions

Is WaveSpas legit?

Yes, they are UK based business with their HQ in the north of England.

What's WaveSpa delivery like?

Delivery is normally very quick if the item is in stock.