Wave Spas Reviews

Name: Wave Spas
Address: 121 NEW BRIDGE STREET, ,, 121 NEW BRIDGE STREET, ,, NEWCASTLE UPON TYNE
Rating: 4.83

4.8 Rating 4,854 Reviews

98 %

of reviewers recommend Wave Spas

About Wave Spas:

Here at Wave Spas , we are dedicated to providing our customers with a luxurious experience at an affordable price. Working directly with experienced suppliers, we have sourced and developed inflatable hot tubs since 2015 for a variety of retailers across the UK.

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Wave Spas 5 star review on 12th October 2024

121

Anonymous

Anonymous // 01/01/2019

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“Excellent customer service and the items I ordered came quicker than expected”

Helpful Report

Hello Martin, Your review is really appreciated, thank you so much. I'm pleased to hear your order arrived so soon. The sooner it arrives the sooner you can enjoy it! :) Wishing you many happy dips. Happy Tubbing Best wishes, Felicity @ Team Wave.

“Amazing service and fast delivery, good service and advice given to solve any problems. I have now bought 3 from them and my sister has also bought one all my family love wave spas .”

Helpful Report

Hello Carol, Thank you for taking the time to leave us a review, as a small business they are really important to us. It really makes our day when we notice our customer service is appreciated! I am so pleased we could solve any problems you had. It's amazing that you and your family love the spas so much. Wishing you all many happy dips. Happy Tubbing Best wishes, Felicity @ Team Wave.

“Good website, fast processing time if they have it in stock, had our wave spa for a year and it's really good quality”

Helpful Report

Hello Jennifer, Thank you so much for taking the time to leave us a review. We are incredibly proud of both the products and service we provide to our customers so we are delighted to see that reflected in your amazing 5-star review. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing Best wishes, Felicity @ Team Wave.

“Wave hot tub - Best thing I ever bought! I sleep better, I ache less. It’s even nice in the rain ☺️”

Helpful Report

Hello Rachael, Thank you for your feedback. I am so glad you have had such a great experience and that the spa is helping you so much. Wishing you many happy dips in the sun and the rain. Happy Tubbing Best wishes, Felicity @ Team Wave.

“Lovely beat buy”

Helpful Report

Hi! Thank you for your review. I am so glad you are happy with our products and that you had such a great experience. Happy Tubbing Best wishes, Felicity @ Team Wave.

“Absolutely brilliant, cheaper than elsewhere and really quick delivery what more can you say”

Helpful Report

Hello Paul, Thank you so much for your review. We are very proud of our products and of our service so it is so lovely to see them being appreciated. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing Best wishes, Felicity @ Team Wave.

“Excellent customer and online service. Exceptional delivery times would highly recommend. Not only did we purchase our filters at an outstanding price we pilurchased our atlantic plus spa and two family members have both prlurchased hot tubs this year from wave from our personal recommendations”

Helpful Report

Hello Natasha, Thank you so much for your review. We are very proud of our products so we are so happy that you are loving them so much. It really makes our day when we notice our customer service is appreciated, so I am so pleased you mentioned that! I hope you have an amazing summer with your spa. If you need any help or information in the future do not hesitate to contact us. Happy Tubbing Best wishes, Felicity @ Team Wave.

“Excellent service! Great product and good prices”

Helpful Report

Hello Maria, Thank you for taking the time to leave us a review, feedback is so important to us as a small business. We are incredibly proud of both the products and service we provide to our customers so we are delighted to see that reflected in your amazing 5-star review. Happy Tubbing Best wishes, Felicity @ Team Wave.

“Excellent service, filters and inflatable cover arrived very quickly”

Helpful Report

Hello Annette, Thank you for taking the time to leave us a review. I am so happy that you received your order so fast. We are very proud of our products and of our service so I am so it's great that you had this experience. Happy Tubbing Best wishes, Felicity @ Team Wave.

“My spa arrived earlier than expected, set up was very easy. My children are very happy with it. I would highly recommend 🙂”

Helpful Report

Hello Crystal, Thank you for leaving a review. It's so amazing that you are your children get to enjoy the spa. We are very proud of our products so it's great to hear that you love them too. Happy tubbing, Best wishes, Felicity @ Team Wave.

“Bought a wave atlantic hot tub and it is amazing! The site is fab for accessories to keep your tub clean and heathy, prices of these are excellent, will be buying all my extras from them in future.”

Helpful Report

Hello Amanda, Thank you so much for your lovely review! We are so proud of our products so are so glad that you are enjoying them too. We hope you do come back to order from us, I am sure you will love those products just as much. Happy Tubbing Best wishes, Felicity @ Team Wave.

“Great customer services, fast response times to queries, good products at great prices - thanks so much ;)”

Helpful Report

Hello Sarah, Thank you for your feedback, which is so valuable to us as a small business. We are incredibly proud of both the products and service we provide to our customers so we are delighted to see that reflected in your amazing 5-star review. Happy Tubbing Best wishes, Felicity @ Team Wave.

“We love our Wave Atlantic hot tub, easy to assemble and good for summer holiday relaxing”

Helpful Report

Hi Micheal, Thank you so much for taking the time to leave us this kind review! I’m glad that you don’t have any issues with setting up your hot tub We are very happy that you enjoy and love our product I hope you have a wonderful day and enjoy the rest of the summer Happy Tubbing! Kind Regards, Nuy @ Team Wave

“great service and quality product, searched several sites for inflatable Paris spa cover and WAVE delivered, thank you for a very reasonable priced product £24.99 of great quality. Happy to recommend and use in the future.”

Helpful Report

Hi Gary, Thank you for taking the time to leave us this kind review! I’m so happy that you love and enjoy our product! Enjoy the rest of the summer in the hot tub! Happy Tubbing! Kind Regards, Nuy @ Team Wave

“Quick despatch and excellent affordability. Recently purchased 6 man inflatable hot tub cover fits like a glove on my homemade hot tub. Just what it needed. 👍”

Helpful Report

Hi Jason! Thank you so much for taking the time to leave us this lovely review! I’m so happy you received your hot tub quickly and it looks amazing in your garden! Enjoy the rest of the summer in the hot tub! Happy Tubbing! Kind Regards, Nuy @ Team Wave

“My mum loves her swift hot tub 🌊🍾🥂”

Helpful Report

Hi There, Thank you for taking the time to leave us this kind review! I’m so happy that your mum loves and enjoy our hot tub! Enjoy the rest of the summer in the hot tub! Happy Tubbing! Kind Regards, Nuy @ Team Wave

“Ordering is easy on wave spas website and paying by instalments with Klarna made our purchase more affordable as well. Although I didn’t have a pre order date, the tub arrived within a week (note that I didn’t read delivery instructions properly - the chemicals get delivered earlier than the hot tub!) But clear guides and instructions on their site and handy videos to check how you should be putting the hot tub together. Chemical guides are particularly useful. Would and have recommended buying a hot tub from Wave.”

Helpful Report

Hello Rachel, Thank you so much for leaving a review, it was so lovely to read. I am so pleased that you are enjoying your spa and that your experience was so great. Thank you for being so understanding about the shipping, I understand that it can be a bit confusing for customers. Wishing you many happy dips. Happy Tubbing Best wishes, Felicity @ Team Wave.

“Order it on the Friday I was delivered on the Tuesday was set up and grandkids were in it on Thursday”

Helpful Report

Hey Sharon! I'm pleased to hear your order arrived so soon. Maybe after the grandkids are finished in it you can enjoy it a lot yourself over the summer. :) I would also like to say thank you for your kind review as it really is appreciated. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Quick delivery would highly reccomend”

Helpful Report

Hey Patricia! I'm pleased to hear your order arrived so soon. The sooner it arrives the sooner you can enjoy it. :) I would also like to say thank you for your kind review as it really is appreciated. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Brilliant service. Answered all my queries about my order/delivery. Dpd driver went above and beyond to deliver my order despite having technical issues extra thanks to them. Hot tub is great. Well made and looks great. Only complaint is the great british summer rain 😂”

Helpful Report

Hey! Thank you for your kind review, It really makes our day when we notice our customer service is appreciated! Unfortunately, we can't control the British weather to make it more enjoyable haha. We hope you enjoy your Hot Tub and we hope you get a lot of use during the summer! If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

Wave Spas is rated 4.8 based on 4,854 reviews

Frequently Asked Questions

Is WaveSpas legit?

Yes, they are UK based business with their HQ in the north of England.

What's WaveSpa delivery like?

Delivery is normally very quick if the item is in stock.