Wave Spas Reviews

Name: Wave Spas
Address: 121 NEW BRIDGE STREET, ,, 121 NEW BRIDGE STREET, ,, NEWCASTLE UPON TYNE
Rating: 4.83

4.8 Rating 4,854 Reviews

98 %

of reviewers recommend Wave Spas

About Wave Spas:

Here at Wave Spas , we are dedicated to providing our customers with a luxurious experience at an affordable price. Working directly with experienced suppliers, we have sourced and developed inflatable hot tubs since 2015 for a variety of retailers across the UK.

Visit Website

Wave Spas 5 star review on 12th October 2024

121

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received my Wave Spa recently and it is amazing!! The customer service from Wave Spa has been fantastic - no question too small and answered quickly and helpfully!”

Helpful Report

Good morning Ellie, Thank you for your review! I'm really happy to hear Wave customer service was able to help you so much! Thank you for your kind words. Have a wonderful summer! Kind Regards, Anna @ Team Wave

“My hot tub was delayed but I was informed by email to make me aware since it has been delivered I’m very happy with the product - square wave spa for four people”

Helpful Report

Hey there Beverly! Thank you so much for this wonderful review today, we are so glad that you are enjoying your Spa and that the delays did not dismay you from it, we always love to hear when customers are pleased and happy with their products. Wishing you many more happy dips! Happy Tubbing! and Kind Regards, Joe @ Team Wave

“Our spar arrived a few weeks ahead of schedule which was a great surprise. When we inflated it we discovered that there was a manufacturing defect with one of the clips that meant the cover wouldn't clip on. A quick email later and wave have agreed to send out a replacement unit! Excellent customer service. Top marks”

Helpful Report

“We ordered the Swift Rigid and it comes in two boxes. Only 1 box was delivered on the due date instead of two. It was the fault of DPD, but Josh at Wave Spa's resolved it and we had it delivered the following day at 5.00pm when I returned from work. Apart from this initial hick up, Wave Spa kept me informed of when we would receive the SPA as we received it a month earlier than anticipated.”

Helpful Report

“Quick and easy ordering system. Filters arrived a couple of days later via Amazon. Tracking was available.”

Helpful Report

“Excellent fast service. Good discount. Thanks.”

Helpful Report

“Excellent product, very pleased with communication and response to any queries. Highly recommended.”

Helpful Report

“It’s brilliant”

Helpful Report

Hello there Jacqui! Thank you so much for this wonderful review you have left for us today, it is always fantastic seeing customers that are happy with our products and services, we hope to see you again in the future and I wish you many more happy dips! Happy Tubbing! And Kind Regards, Joe @ Team Wave

“I’ll Rave about my Wave Spa”

Helpful Report

“Great quality,looks good,easy set up but not that large 2 adults max....Great customer service....”

Helpful Report

“Had a little mix up with items delivered but quickly sorted it out”

Helpful Report

“Received my hot tub earliest than expected and was informed before hand of the time it came within the hour excellent.”

Helpful Report

“I haven't set it up yet as I have only just received it and on time as promised I will certainly leave a review”

Helpful Report

“Terrific quality great service from ordering to delivery”

Helpful Report

“Good value, good delivery, always recommend this company to others”

Helpful Report

Hi Nicola, Thank you for taking the time to leave such a good review. we greatly appreciate your positive response. I'm glad to hear your Product arrived in a timely manner. Once again, thank you Nicola. Happy Tubbing! Charlotte @ Team Wave

“Spot on service”

Helpful Report

Good Morning Mark, thank you for your kind words about our service! Our customers are at the heart of everything we do and I'm thrilled to hear our work is paying off. Have a great summer in your Spa. Happy Tubbing! Kind Regards Zoe @ Team Wave

“Great spa. Delivery a little delayed but worth the wait. So easy to use and set up.”

Helpful Report

“Lovely hot tub well worth money”

Helpful Report

Hi Nancy, Thank you for taking the time to leave us this review, we really appreciate the feedback. I'm glad to hear you like your hot tub! Happy Tubbing! Charlotte @ Team Wave

“Customer service was very good only just started using but all good”

Helpful Report

Hi Karen, Thank you for taking the time to leave us a review. I'm glad to hear you have had a positive experience with us. Your feedback makes a huge difference for a small business like ourselves so we really appreciate it. we pride ourselves in the customer service we provide and are so happy you agree also! Once again, thank you, Karen. Take care and enjoy your tub! Happy Tubbing! Charlotte @ Team Wave

“Easy to order and delivery fast too, product are fairly priced too.”

Helpful Report

Hi Natalie, Thank you for taking the time to leave this review. I'm glad to hear you received your products in a timely manner and are happy with them! we are grateful for the feedback. Once again, Thank you, Natalie. Take care and enjoy your tub! Happy Tubbing! Charlotte @ Team Wave

Wave Spas is rated 4.8 based on 4,854 reviews

Frequently Asked Questions

Is WaveSpas legit?

Yes, they are UK based business with their HQ in the north of England.

What's WaveSpa delivery like?

Delivery is normally very quick if the item is in stock.