Wave Spas Reviews

Name: Wave Spas
Address: 121 NEW BRIDGE STREET, ,, 121 NEW BRIDGE STREET, ,, NEWCASTLE UPON TYNE
Rating: 4.83

4.8 Rating 4,859 Reviews

98 %

of reviewers recommend Wave Spas

About Wave Spas:

Here at Wave Spas , we are dedicated to providing our customers with a luxurious experience at an affordable price. Working directly with experienced suppliers, we have sourced and developed inflatable hot tubs since 2015 for a variety of retailers across the UK.

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Wave Spas 4 star review on 21st January 2025

165

Anonymous

Anonymous // 01/01/2019

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“As a product, i can't fault it. Well priced and very enjoyable. Only 4 starts due to slow responses to emails ect.”

Helpful Report

Good afternoon Simon, Thank you so much for taking the time to leave us a review. As a new business, we are always looking to improve our processes in place. We are so pleased to hear you are enjoying your new Spa, we are extremely proud of our products :) Happy tubbing! Sajida @ Team Wave

“read a lot of reviews saying difficult to get hold of and lengthy delivery dates , WOW how wrong ordered Monday here on Thursday , good communication , excellent ,”

Helpful Report

Hi there Neil! Thank you so much for your kind words, they are very appreciated here by the team! :) We are so happy to hear you have received your order and hope you are loving your Spa! Kind regards, Sajida @ Team Wave

“Good customer service”

Helpful Report

Hi there Norman! We are delighted to hear you are happy with the service received, we strive to give the best customer service we can! :) Kind regards, Sajida @ Team Wave

“Very useful Happy with our Tub. Delivered on time too!”

Helpful Report

Good afternoon Mark! Thank you very much for leaving us a review, it is so nice to hear your feedback! We are so pleased to hear you are enjoying your new Spa, we are very proud of them :) Happy tubbing! Sajida @ Team Wave

“Extremely happy with our hot tub. We weren’t expecting it until the end of July but it arrived last week. Came just over 1 month earlier.”

Helpful Report

Hi Fiona, This looks superb!! We are so happy that you love your spa just as much as we do! If you ever have any queries, we will be here to help! Kind Regards, Jess

“Must say I had a good service and the prices are amazing 10 out of 10”

Helpful Report

Hi Kim! Thank you for your review! We are proud of our products and service so we are very glad to hear that you are happy with them. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Challenging times and a little confusing emails stating different dates. But we got there in the end. I could see there were issues from the Face book page. Once I got it it was easy to set up.”

Helpful Report

Hi Hannah, Thank you so much for your understanding! We appreciate that a change in your delivery date can be confusing and frustrating, so thank you for sticking with us. We hope you are loving it! Kind Regards, Jess

“I brought my wave spa 3 weeks before I broke my back so after major back surgery I am now loving it and its helping so much with my healing. So relaxing and very well built, haverecommend wave spa to all my family and friends. Great value for money.”

Helpful Report

Hi Deborah! Wow, we hope you are doing well with your recovery! We are so glad to hear that you are happy with your experience with us, this is what we strive for! If you ever require any assistance please do let us know, we are more than happy to help! Happy Tubbing! Kind Regards, Jess @ Team Wave

“Great spas”

Helpful Report

Hi Caroline! This is great! Thanks so much. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Excellent spa and easy to set great value”

Helpful Report

Hi Robert, Thank you for the great review! We hope you are loving your spa! Kind Regards, Jess

“Great service and brilliant aftercare.”

Helpful Report

Good Morning Pete! Thank you for the great feedback! We are more than happy to help! Happy Tubbing! Kind Regards, Jess

“Great communication while waiting for delivery. The spa itself is amazing, bigger than we thought for the price. I can't fault any of the process from ordering to taking delivery, absolutely spot on.”

Helpful Report

Hi Emma! We are so glad to hear that you are happy with your experience with us, this is what we strive for! If you ever require any assistance please do let us know, we are more than happy to help! Happy Tubbing! Kind Regards, Jess @ Team Wave

“Amazing”

Helpful Report

Hi Darcie, Thanks so much!! Happy Tubbing, Have a great day, Kind Regards, Jess

“Good product at a good price”

Helpful Report

Hi Jay, We really appreciate your review, we hope you are loving your order!! Kind Regards, Jess

“Amazing product and customer service”

Helpful Report

Hi Terri! This is great! Thanks so much. Happy Tubbing! Kind Regards, Jess @ Team Wave

“I ordered a replacement inflatable cover for my hot tub. Excellent service, arrived fairly quickly, very pleased . Excellent value.”

Helpful Report

Hi There Joanne, This is fab! Our Team works hard to provide experiences that our customers are happy with, so this is great to hear! Happy Tubbing! Kind Regards, Jess

“Very helpful very quick delivery, had to add flooring to order a few days later, they refunded delivery charge and it all came the next day, top quality service”

Helpful Report

Hi Anthony, Thank you for your review! We are proud of our products and service so we are very glad to hear that you are happy with them. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Great service, efficient ordering and deliver, hot tub slightly smaller than I expected I struggle to see how 4 could fit in it but that is my issue, easy to set up. Had a small query with filter cartridge that was easily resolved on the help chat. Overall impressed and a smooth transaction.”

Helpful Report

Good Morning! This is great, thank you for taking the time to leave a review, we appreciate all kinds of feedback as this helps us to improve! We hope you are loving your tub. Kind Regards, Jess

“Always really easy to deal with, great customer service and quick delivery. We have a Wave Spa and when we had a problem with it they were very efficient and dealt with the problem quickly. Would recommend.”

Helpful Report

Hi Ross, We are so glad to hear that you are happy with your experience with us, this is what we strive for! If you ever require any assistance please do let us know, we are more than happy to help! Happy Tubbing! Kind Regards, Jess @ Team Wave

“Lovely Spa very easy to set up. Excellent value for money. A+”

Helpful Report

Hi Richard! Thank you for your review! We are proud of our products so we are very glad to hear that you are happy with them. Happy Tubbing! Kind Regards, Jess @ Team Wave

Wave Spas is rated 4.8 based on 4,859 reviews

Frequently Asked Questions

Is WaveSpas legit?

Yes, they are UK based business with their HQ in the north of England.

What's WaveSpa delivery like?

Delivery is normally very quick if the item is in stock.