Wave Spas Reviews

Name: Wave Spas
Address: 121 NEW BRIDGE STREET, ,, 121 NEW BRIDGE STREET, ,, NEWCASTLE UPON TYNE
Rating: 4.83

4.8 Rating 4,859 Reviews

98 %

of reviewers recommend Wave Spas

About Wave Spas:

Here at Wave Spas , we are dedicated to providing our customers with a luxurious experience at an affordable price. Working directly with experienced suppliers, we have sourced and developed inflatable hot tubs since 2015 for a variety of retailers across the UK.

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Wave Spas 4 star review on 21st January 2025

165

Anonymous

Anonymous // 01/01/2019

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“Absolutely brill.xx”

Helpful Report

Hi Susan, Thank you for taking the time to leave this review, we greatly appreciate your positive response and feedback to help us improve our services to tailor to the needs of our customers. We are very proud of the customer service we provide and are so happy to see that you agree also! It’s good to hear that we have managed to help you and you are enjoying your tub. Happy Tubbing! Charlotte @ Team Wave

“Fantastic service and great to order spare parts”

Helpful Report

Hi Paul, Thank you for taking the time to leave this review, we greatly appreciate your positive response and feedback to help us improve our services to tailor to the needs of our customers. We are very proud of the customer service we provide and are so happy to see that you agree also! It’s good to hear that we have managed to help you and you are enjoying your tub. Happy Tubbing! Charlotte @ Team Wave

“I pre ordered my spa in April and it had a date of late June .. arrived exactly when I was expecting it .. loving it now it 30 degrees Feels like I’m on holiday”

Helpful Report

Hi Vicky, Thank you for taking the time to leave this review, we greatly appreciate your positive response and feedback to help us improve our services to tailor to the needs of our customers. We are very proud of the customer service we provide and are so happy to see that you agree also! It’s good to hear that we have managed to help you and you are enjoying your tub. Happy Tubbing! Charlotte @ Team Wave

“Arrived later than was told. Have had a few problems with missing items but that's now been resolved just awaiting a partial refund once I receive that I may feel I could offer more stars. Paddy has been helpful throughout.”

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“I needed 16 more filters, not only were they packaged well and delivered quick but they were on a 40% off deal, great service Wave Spas!”

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“Good deals and fast delivery”

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“Excellent service and products from Wave spas.”

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“Delivered ahead of schedule and great customer service, really fast replies to any queries I have. Would recommend Wave spas”

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“Absolutely recommend buying from Wave Spas, I bought a 4 person hot tub on pre order for late july and it came 3 weeks early! The customer service is fabulous also. As a treat from me to me, it has to be the best thing I've purchased!”

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“Ordered awaiting delivery. Still 3 weeks to go before arrival so not much to review. One item that was in stock arrived very quickly, hopefully rest will arrive sooner than planned but I can’t review anymore than this at present. Writing this early review to earn an entry to a comp. full review will follow.”

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“I had a problem with my new hot tub over the weekend. I sent an email on Friday night and by Sunday I had a email back saying a new part was on its way out. Excellent service.”

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“We are very happy with our 4 person square wave spa, it’s sturdy and looks great, our first one had a fault and they sent a replacement very fast.”

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“I think wave is a brilliant company. I ordered my hot tub from them in very first lockdown and although I had to wait a few month for it to be delivered and a year to use it till my patio was built. I can’t fault it. It’s the Atlantic spa for 6. Me and the family have had some great times in it and many more to come. All my accessories have also been from wave. Fast delivery and great prices too. I would highly recommend this company for all your spa and spa accessories”

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“Customer service is always spot on, and they have deals on all the time. Delivery is always prompt. 5xxxxx”

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“Excellent service I was kept up to date by email on my spa purchase, on delivery I found it easy to put up and love it,, would definitely recommend wave spas to anyone .”

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“Easy to order and quick for my replacement filters”

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“Love my wave spa came on time and easy to put up .we love it”

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“Ordered the 6 person round spa inflatable cover as a replacement for my lazy spa Palm Springs, fits perfect, would highly recommend.”

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“Ordered in April with a delivery date in June. Was a few weeks late but contacted weekly with updates. Quick to set up and go. 10/10 woohooo!!!”

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“Great Service and are order was with us within 24hrs”

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Wave Spas is rated 4.8 based on 4,859 reviews

Frequently Asked Questions

Is WaveSpas legit?

Yes, they are UK based business with their HQ in the north of England.

What's WaveSpa delivery like?

Delivery is normally very quick if the item is in stock.