Wave Spas Reviews

Name: Wave Spas
Address: 121 NEW BRIDGE STREET, ,, 121 NEW BRIDGE STREET, ,, NEWCASTLE UPON TYNE
Rating: 4.83

4.8 Rating 4,854 Reviews

98 %

of reviewers recommend Wave Spas

About Wave Spas:

Here at Wave Spas , we are dedicated to providing our customers with a luxurious experience at an affordable price. Working directly with experienced suppliers, we have sourced and developed inflatable hot tubs since 2015 for a variety of retailers across the UK.

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Wave Spas 5 star review on 12th October 2024

121

Anonymous

Anonymous // 01/01/2019

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“Love my new hot tub. Great quality, great price and arrived before estimated delivery date.”

Helpful Report

Hi Chris, we are so glad to hear that you are happy with your experience with us, this is what we strive for! If you ever require any assistance please do let us know, we are more than happy to help! Happy Tubbing! Kind Regards, Sam @ Team Wave

“Great service and fast delivery! Would recommend!”

Helpful Report

Hi there! Thank you for the great review! We are so glad that you are happy with your experience, this is important to us! If you ever require any assistance please do let us know. Happy Tubbing! Kind Regards, Sam @ Team Wave

“What an excellent company order our Hot Tub a few months ago and has now arrived. Very excited to set this up in our new garden in a few week. Customer Service department are very good in answering your queries.”

Helpful Report

Hi Steve :) Thank you for this review, it's so lovely to hear we've given you the service we thrive for. We know you'll absolutely love your new tub! Kind regards, Paddy @ team wave

“Excellent quality easy assembly works great easy to operate spare parts easy to to order great product .”

Helpful Report

Hi Stephen :) This is so lovely to hear. We are so proud of the products and services we provide and we're delighted to see that you agree. Happy tubbing! Kind regards, Paddy @ Team Wave

“I purchased my extras after my hot tub purchase and they arrived very quickly. Cannot wait for my tub to arrive now so I can join the many others out there enjoying holidays at home”

Helpful Report

Hi Zoe! We're excited for you to receive your hot tub also! Holidays at home are the new thing! We know you'll love it when it arrives. If you need a hand with anything please let us know! Happy tubbing! Kind regards, Paddy @ Team Wave

“Quick easy process had an issue but it was sorted immediately without any fuss excellent after sales service. Will definitely order again thank you Wave.”

Helpful Report

Hi Keith. It's lovely to hear that! We take a lot of pride in the service we provide. Please do let us know if we can ever do anything for you. Happy tubbing! Kind regards, Paddy @ Team Wave

“Excellent quality, fulfilled the order really quickly; thanks!”

Helpful Report

Hi Charlotte. Thank you for your lovely review! If you ever need anything in the future we are always here to help :) Happy tubbing! Kind regards, Paddy @ Team Wave

“Amazing services 🙌🏻🙌🏻”

Helpful Report

Hi Keith! This is what we love to hear! We are very proud of the service we provide and we are so happy to see that you agree :) Happy tubbing! Kind regards, Paddy @ Team Wave

“We're loving our new spa. The communication we had from Wave throughout the process was great, they are upfront when you order about estimated delivery dates and then let us know that it would be shipped earlier than planned. I have also ordered some accessories for the tub from them and they were shipped within a couple of days. The spa was easy to set up and we've had no issues with it at all, we're looking forward to a relaxing summer now.”

Helpful Report

Hi Stef! Thank you for sharing your Wave experience, I must say, your setup looks fab! One tiny adjustment though, could we please ask you to put a little more air in? We think this would really bring it together and will ensure your spa continues to run smoothly. Thank you again for your great review, happy tubbing! Kind Regards, Emily @TeamWave

“Excellent service considering the climate we are in. I received the hot tub ahead of the delivery date. Thank you. Mr Cooper”

Helpful Report

Hi there Maurice! We are so happy to hear you've been pleased with the service you've receieved. It's been a crazy year for all of us and we are just happy to have been able to ease some of the lockdown stress. If you ever need anything in the future, please don't hesitate to ask. Kind regards, Paddy @ Team Wave

“Bought the inflatable lid (reckon it should come standard, but hey ho!) Extremely fast delivery (18hrs later) and the product is really good, much better than the Layzspa equivalent i had for my old spa.”

Helpful Report

Hi there! We are absolutely delighted to hear this! We take a lot of pride in our products and are so happy to hear you would agree! If you need anything in the future, please don't hesitate to ask. Happy tubbing! Kind regards, Paddy

“Perfect service , great company to deal with”

Helpful Report

Hi Stu :) This is lovely to hear, thank you for your review. If we can ever help with anything please do let us know. Kind regards, Paddy @ Team Wave

“Great service delivered really quickly.”

Helpful Report

Hi Mark! Thank you for your review. We are always happy to help! If you need anything in the future please do send us an email :) Kind regards, Paddy @ Team Wave

“When looking for the product I wanted wave with the cheapest and it arrived within 24-hours which was perfect for me me I would recommend them highly”

Helpful Report

Hi there! Thank you for your review. We are so happy to hear you love our products. If we can help with anything in the future please don't hesitate to ask :) Kind regards, Paddy @ Team Wave

“Emailed customer service with a question amazing response within 24 hours with positive outcome. Thankyou”

Helpful Report

Hi there Jacqui! Thank you so much for your review. We pride ourselves on our customer service so this is lovely to hear :). We're always happy to help! Happy tubbing! Kind regards, Paddy @ Team Wave

“Amazing! I love relaxing in my tub, thank you WAVE!”

Helpful Report

Hi there! Thank you for your review! We know you'll have the best summer relaxing in your new hot tub! Happy tubbing! Kind regards, Paddy @ Team Wave

“Absolutely love our Wave Pacific, bought in 2020 and have had no problems at all, was taken down for the winter and set back up in May, so straight forward, have bought a few things from Wave website, great service and great price for hot tub.”

Helpful Report

Hi Hilary! Can I firstly say what an amazing setup you have here! It looks so relaxing. I'm so happy to hear you love our products. We take a lot of pride in our products and our customer service so I'm delighted to hear you've had such a great expereince. We are always happy to help! Happy tubbing :) Kind regards, Paddy @ Team Wave

“5 Star! Ordered a hot tub from wavespas and could not be happier! So quick and easy to set up and low maintenance too. The bubbles are so powerful too. The hot tub is such an elegant design too. Absolutely perfect! Thank you wavespas. 😊”

Helpful Report

Hi there, We are so happy that you're loving your new tub! We take a lot of pride in our products and I'm delighted to hear that you would agree. If you ever need us in the future please feel free to send us an email :) Happy tubbing! Kind regards, Paddy @ Team Wave

“The tub itself is delightful. Had a little issue to which I sent customer service an email. It was dealt with very promptly and would highly recommend WaveSpas direct.”

Helpful Report

Hi Lorraine, I'm delighted to hear you've been happy with the service provided. We are happy to help! If you need any help in the future we are here for you, just send us an email :) Happy tubbing! Kind regards, Paddy @ Team Wave

“Customer services have been fantastic, we had an issue with missing items, we emailed customer services and were kept up to date constantly via email. Also our hot tub arrived 2 months earlier than estimated, we haven’t set it up yet, so fingers crossed everything will be ok with it when we do, I would recommend this company to anyone”

Helpful Report

Hi Lee, Thank you for such a gleaming review! We take a lot of pride in our customer service so this is just fantastic to hear. If you ever need us in the future you know where we are :) Happy tubbing! Kind regards, Paddy @ Team Wave

Wave Spas is rated 4.8 based on 4,854 reviews

Frequently Asked Questions

Is WaveSpas legit?

Yes, they are UK based business with their HQ in the north of England.

What's WaveSpa delivery like?

Delivery is normally very quick if the item is in stock.