Wave Spas Reviews

Name: Wave Spas
Address: 121 NEW BRIDGE STREET, ,, 121 NEW BRIDGE STREET, ,, NEWCASTLE UPON TYNE
Rating: 4.83

4.8 Rating 4,854 Reviews

98 %

of reviewers recommend Wave Spas

About Wave Spas:

Here at Wave Spas , we are dedicated to providing our customers with a luxurious experience at an affordable price. Working directly with experienced suppliers, we have sourced and developed inflatable hot tubs since 2015 for a variety of retailers across the UK.

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Wave Spas 5 star review on 12th October 2024

121

Anonymous

Anonymous // 01/01/2019

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“5 stars from me no problem at all ..I'd like to thank Charlotte at wave for all her help ..when contacting via email...I received my hot tub ...its fab...5 stars for wave ..thank you”

Helpful Report

Hi there Tina! Thank you so much for your review! We really appreciate you taking the time to let us know how we are doing, it really means a lot to us :) We do our best to make sure we are giving our customers the best service we can as this is very important to us! Kindest regards, Sajida @ Team Wave

“Looks great, really easy to use and most importantly lots of fun”

Helpful Report

Good morning Simion! Thanks so much for taking the time to leave us a review! We love hearing that you are enjoying our products :) We try and make them as simple and easy as possible so our customers can get the most out of them with minimum effort! Happy tubbing! Sajida @ Team Wave

“Ordered in April but kept up to date with what was happening....raining at mo so not used headrests, cushions or inflatable lid...thanks Wave”

Helpful Report

Hi there Simon, Thanks for leaving us a review, we do our best to make sure our customers are kept up to date with their order :) If you need any further assistance with anything please feel free to get in touch :)

“Product is brilliant for the price, was delayed by a couple of weeks and wasn’t informed however once I emailed the customer service team was kept updated with a new delivery date which it did arrive for via DPD.”

Helpful Report

Hello there Alex! Thanks for taking the time to review your experience with us. We value our customers and will feedback on the delays you have faced. We hope you are enjoying your new Spa and if you require any assistance with anything please feel free to get in touch! Happy tubbing! Sajida @ Team Wave

“Everything went 100% from point of order to delivery point, communication was excellent, cannot fault anything.”

Helpful Report

Good evening Ian! Thank you so much for taking the time to leave us a review, we love reading and appreciate your kind words! This means a lot to us here at Wave :) Please do get in touch if you require any assistance with anything! Happy tubbing! Sajida @ Team Wave

“Absolutely love,me and the kids love it.can’t get them out.”

Helpful Report

Hi there Tanya! Thank you so much for your review, we are so pleased you and the kids are enjoying the Spa! This means so much to us :) If you require any assistance with anything please feel free to get in touch! :) Happy tubbing! Sajida @ Team Wave

“Absolutely fantastic and fast response when I had a query.”

Helpful Report

Hi there Nicky! Thank you so much for your review! We are so pleased to hear you are happy with the service you have received. This is really important to us and really appreciate your kind words. Kind regards, Sajida @ Team Wave

“Worth every penny”

Helpful Report

Hello there Chantelle! Thank you so much for your review, we are so pleased to hear you are happy with your product, we are so proud of the :) Happy tubbing! Kind regards, Sajida @ Team Wave

“Prompt despatch and delivery at a competitive price”

Helpful Report

Hello there Winstone! Thank you so much for your review - we are so pleased to hear you are happy with the products and services we have to offer :) If you need any assistance with anything please feel free to get in touch! Kindest regards, Sajida @ Team Wave

“The 6 person wave tub I purchased a year ago now has never let me down and the quality of the construction, fixtures & fittings is far superior to any other make of inflatable hot tub I have seen. The filters from wave are a must, I have tried cheaper versions but they do not compare to the wave ones - highly recommended”

Helpful Report

Hi there Leigh, Thank you so much for your review - we are so pleased to hear you are loving your Spa! We are just as proud of our products as we are are our service :) Your feedback means so much to us and really appreciate you taking your time to let us know your thoughts. If you need any assistance with anything please do feel free to get in touch. Happy tubbing! Sajida @ Team Wave

“Item arrived at the time specified. Waiting on my hot tub arriving now.”

Helpful Report

“Great communication in a difficult period , fantastic product , so pleased”

Helpful Report

Hello there Wayne! Thank you so much for your review. I am so pleased to hear you are happy with the service and your product! We are very proud of them and do our best to give the best service we can :) Happy tubbing! Sajida @ Team Wave

“Starter pack arrived. Hot tub not arrived yet”

Helpful Report

“Very good and quick response to emails with courteous replies”

Helpful Report

Hello there Patricia :) Thanks for taking the time to leave us a review, we really do love reading them! We strive to give the best customer service possible and are delighted to hear you are happy with the service received :) Kindest regards, Sajida @ Team Wave

“This spa looks great! Easy to set up. The pump and heater are nice and quite. Quick to get up to the desired temperature. The inflatable spa top insulates well the temperature has only dropped 2 degrees in the last 2 days. Would definitely recommend Wave.”

Helpful Report

Good afternoon Richard :) Thank you so much for taking the time to leave us a review, it really means a lot to us :) I am so glad to hear you are loving your new Spa, we are so proud of our products and love to see they are working well for you! Happy tubbing! Sajida @ Team Wave

“As a product, i can't fault it. Well priced and very enjoyable. Only 4 starts due to slow responses to emails ect.”

Helpful Report

Good afternoon Simon, Thank you so much for taking the time to leave us a review. As a new business, we are always looking to improve our processes in place. We are so pleased to hear you are enjoying your new Spa, we are extremely proud of our products :) Happy tubbing! Sajida @ Team Wave

“read a lot of reviews saying difficult to get hold of and lengthy delivery dates , WOW how wrong ordered Monday here on Thursday , good communication , excellent ,”

Helpful Report

Hi there Neil! Thank you so much for your kind words, they are very appreciated here by the team! :) We are so happy to hear you have received your order and hope you are loving your Spa! Kind regards, Sajida @ Team Wave

“Good customer service”

Helpful Report

Hi there Norman! We are delighted to hear you are happy with the service received, we strive to give the best customer service we can! :) Kind regards, Sajida @ Team Wave

“Very useful Happy with our Tub. Delivered on time too!”

Helpful Report

Good afternoon Mark! Thank you very much for leaving us a review, it is so nice to hear your feedback! We are so pleased to hear you are enjoying your new Spa, we are very proud of them :) Happy tubbing! Sajida @ Team Wave

“Extremely happy with our hot tub. We weren’t expecting it until the end of July but it arrived last week. Came just over 1 month earlier.”

Helpful Report

Hi Fiona, This looks superb!! We are so happy that you love your spa just as much as we do! If you ever have any queries, we will be here to help! Kind Regards, Jess

Wave Spas is rated 4.8 based on 4,854 reviews

Frequently Asked Questions

Is WaveSpas legit?

Yes, they are UK based business with their HQ in the north of England.

What's WaveSpa delivery like?

Delivery is normally very quick if the item is in stock.