Wave Spas Reviews

Name: Wave Spas
Address: 121 NEW BRIDGE STREET, ,, 121 NEW BRIDGE STREET, ,, NEWCASTLE UPON TYNE
Rating: 4.83

4.8 Rating 4,854 Reviews

98 %

of reviewers recommend Wave Spas

About Wave Spas:

Here at Wave Spas , we are dedicated to providing our customers with a luxurious experience at an affordable price. Working directly with experienced suppliers, we have sourced and developed inflatable hot tubs since 2015 for a variety of retailers across the UK.

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Wave Spas 5 star review on 12th October 2024

121

Anonymous

Anonymous // 01/01/2019

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“Ended up buying my hot tub and Chemicals etc separate. I received bot email confirmations and haven’t been hounded but Wave Spas for anything which I think is amazing. I had a question re the inflatable lid for the hot tub which I didn’t realise you had to order separately. The advisor I spoke to was excellent. 100% hassle free service would highly recommend Wave Spa for their customer service. I hope to be giving and excellent product review once I receive my hot tub! Thanks again Wave Spa customer care team ⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Hello Susan! Thank you for the great review! We are so glad that you are happy with your experience, this is important to us! If you ever require any assistance please do let us know. Happy Tubbing! Kind Regards, Sam @ Team Wave

“Excellent service thank you”

Helpful Report

Hi there Emma! We are so glad that you are happy with our service! Happy Tubbing! Kind Regards, Sam @ Team Wave

“Excellent customer service communication”

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Hello Katie! We are so glad to hear that you are happy with your experience with us, this is what we strive for! Happy Tubbing! Kind Regards, Sam @ Team Wave

“Excellent fast service.”

Helpful Report

Hi there Christopher! Thank you for the review! We are so glad that you are happy with your experience, this is important to us! If you ever require any assistance please do let us know. Happy Tubbing! Kind Regards, Sam @ Team Wave

“Delivry was on time .”

Helpful Report

Hello Iwona! We are so glad that you are happy with our service! Happy Tubbing! Kind Regards, Sam @ Team Wave

“Im really happy with my wave spar .it was delivered 3 weeks befor my original due date an very easy set up.i suffer from arthritis an has really help as not having to take as many pain killer .definitely recommend wave brilliant.”

Helpful Report

Hello Michelle! Thank you for the great review! We are so glad that you are happy with your experience, this is important to us! If you ever require any assistance please do let us know. Happy Tubbing! Kind Regards, Sam @ Team Wave

“Great. Just need to be sure to tighten connectors”

Helpful Report

Hello Sarah, thank you for your review! We are proud of our products and service so we are very glad to hear that you are happy with them. Happy Tubbing! Kind Regards, Sam @ Team Wave

“Excellent service, any queries answered straight away. Order updated at every stage. Very nice company to do business with 👍”

Helpful Report

Hi there Karen! Thank you for your review! We are proud of our products and service so we are very glad to hear that you are happy with them. Happy Tubbing! Kind Regards, Sam@ Team Wave

“Love my wave spa and the quick service always received from the team at Wave spa is most helpful , efficient and convenient. The filters arrive quickly too”

Helpful Report

Hello Jane! Thank you for the great review! We are so glad that you are happy with your experience, this is important to us! If you ever require any assistance please do let us know. Happy Tubbing! Kind Regards, Sam @ Team Wave

“Purchased hot tub, Always been very helpful even through lock down, will only use their products. Will recommend”

Helpful Report

Hello Sarah! We are so glad to hear that you are happy with your experience with us, this is what we strive for! If you ever require any assistance please do let us know, we are more than happy to help! Happy Tubbing! Kind Regards, Sam @ Team Wave

“Great service & fast delivery.”

Helpful Report

Hello Joanne! We are so glad that you are happy with our service! Happy Tubbing! Kind Regards, Sam @ Team Wave

“loving our new hot tub 🛁”

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Hi Ian, thank you for the great review! This is great, we are happy to hear it! Happy Tubbing! Kind Regards, Jess @ Team Wave

“No Problems with delivery”

Helpful Report

Hi Rebecca! Thank you for the great feedback! We're so glad that you are happy with our service. Happy Tubbing! Kind Regards, Sam @ Team Wave.

“After reading some some bad reports about wave I must say that I did worry onced I purchased from them! I contacted them with a query and I had a response very quickly and the question was answered to my satisfaction.”

Helpful Report

Hello Carrie! Thank you for your review! We are proud of our products and service so we are very glad to hear that you are happy with them. Happy Tubbing! Kind Regards, Sam @ Team Wave

“Can we please have some help with using chlorine pack”

Helpful Report

Hi Joanne, I have sent you an email in regards to this. Kind regards, Sam Team Wave

“Ordered item and was delivered 2 days later, excellent service, very impressed.”

Helpful Report

Hello Jane! We are so glad that you are happy with your experience, this is important to us! If you ever require any assistance please do let us know. Happy Tubbing! Kind Regards, Sam @ Team Wave

“My starter kit was late which panicked me a bit, but it has arrived with apologises from the company. I am sure there will be no problem with the spa itself.”

Helpful Report

Hello Fiona! We are so glad to hear that you are happy with your experience with us, this is what we strive for! If you ever require any assistance please do let us know, we are more than happy to help! Happy Tubbing! Kind Regards, Sam @ Team Wave

“Always professional and prompt service!”

Helpful Report

Hello Adrianne! We are so glad that you are happy with our service! Happy Tubbing! Kind Regards, Sam @ Team Wave

“Super fast excellent service. Brilliant communication too. Would highly recommend. A++”

Helpful Report

Hello Lisa! Thank you for the great review! We are so glad that you are happy with your experience, this is important to us! If you ever require any assistance please do let us know. Happy Tubbing! Kind Regards, Sam @ Team Wave

“Great customer service, delivery was good. Toook a little longer than I expected to be dispatched tho. Very happy with service and products”

Helpful Report

Hi Lauren! We are so glad to hear that you are happy with your experience with us, this is what we strive for! Our apologies for the delay but we are glad you have received your spa! If you ever require any assistance please do let us know, we are more than happy to help! Happy Tubbing! Kind Regards, Sam @ Team Wave

Wave Spas is rated 4.8 based on 4,854 reviews

Frequently Asked Questions

Is WaveSpas legit?

Yes, they are UK based business with their HQ in the north of England.

What's WaveSpa delivery like?

Delivery is normally very quick if the item is in stock.