Wave Spas Reviews

Name: Wave Spas
Address: 121 NEW BRIDGE STREET, ,, 121 NEW BRIDGE STREET, ,, NEWCASTLE UPON TYNE
Rating: 4.83

4.8 Rating 4,859 Reviews

98 %

of reviewers recommend Wave Spas

About Wave Spas:

Here at Wave Spas , we are dedicated to providing our customers with a luxurious experience at an affordable price. Working directly with experienced suppliers, we have sourced and developed inflatable hot tubs since 2015 for a variety of retailers across the UK.

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Wave Spas 4 star review on 21st January 2025

165

Anonymous

Anonymous // 01/01/2019

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“Great service”

Helpful Report

Hey Linda! Thank you for your kind review, It really makes our day when we notice our service is appreciated! We hope you enjoy your Hot Tub and we hope you get a lot of use during the summer! If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Excellent customer service and fast delivery. Would definitely recommend them.”

Helpful Report

Hi Louise, We are incredibly proud of both the products and service we provide to our customers so we are delighted to see that reflected in your amazing 5-star review. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Staff very helpful”

Helpful Report

Hey David! Thank you for your kind review, It really makes our day when we notice our customer service is appreciated! We hope you enjoy your Hot Tub and we hope you get a lot of use during the summer! If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“One of the best customer service I have had dealing with no problems at all”

Helpful Report

Hey Malcom! Thank you for your kind review, It really makes our day when we notice our customer service is appreciated! We hope you enjoy your Hot Tub and we hope you get a lot of use during the summer! If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Good and easy to order , delivery was quick as well ,over all very good service”

Helpful Report

Hi there Sybil, Thank you for leaving us this positive review. It's always nice to hear our customers have had a great experience with us. We hope you carr on to enjoy your tub. Happy Tubbing! Charlotte @ Team Wave

“Really quick on dispatch and arrival”

Helpful Report

Hi there Anthony, Thank you for taking the time to leave us this review, we love hearing customers' feedback. I'm glad you found the delivery quick, we wouldn't want anything less here at Wave! We hope you continue to enjoy your spa. Happy Tubbing! Charlotte @ Team Wave

“Always responsive and items great quality! So glad we discovered them over all the other spa companies!”

Helpful Report

Hey Elizabeth! Thank you for your kind review, It really makes our day when we notice these reviews. We hope you enjoy your Hot Tub and we hope you get a lot of use during the summer! If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Very pleased with hot tub. Came promptly..east set up instructions. Customer service was excellent. Would reccomend to anyone.”

Helpful Report

Hey Jean! Thank you for your kind words. It was really nice to read your review. :) It's really nice to hear you had no issues with the setup of the Hot Tub. We hope you continue to enjoy your Hot Tub for many more relaxing sessions :) Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Excellent service from Wave Spas. Item ordered and delivered within 48hrs. Kept informed of the delivery and delivered exactly on time. Perfect”

Helpful Report

Good Afternoon! Thank you for your kind review, It really makes our day when we notice our customer service is appreciated! We hope you enjoy your Hot Tub and we hope you get a lot of use during the summer! If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Wave Spa adds that little bit of luxury to an otherwise ordinary garden, there's nothing better than relaxing in the hot tub on a cool evening, I would recommend Wave Spa's to anyone looking for a reliable and affordable hot tub. With their great range of different hot tubs, you'll definitely find something that suits you! Great customer service and accessories on sale are an added bonus too!”

Helpful Report

Hey Scott, We are incredibly proud of both the products and service we provide to our customers so we are delighted to see that reflected in your amazing 5-star review. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“A lovely hot tub to set up and easy to use too. Wonderful to relax in the bubbles My spa arrived before the due date, bonus time to relax!”

Helpful Report

Hey Alison! Thank you for your kind review, It is really appreciated! We hope you enjoy your Hot Tub and we hope you get a lot of use during the summer! If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Excellent sevice and goods would recommend to anyone”

Helpful Report

Hi there Paul, It's so nice of you to leave this review. I'm glad you think our customer service is excellent, this is something we are very proud of and work hard on. Once again, thank you. Happy Tubbing, Charlotte @ Team Wave

“Easy to set up, easy to maintain and over all fantastic no matter what the weather.”

Helpful Report

Hi Thomas, We're glad to see you had no issues setting your tub up. We hope you continue to enjoy your tub. Thank you for leaving us this review. We enjoy seeing what our customers think of our products and services. Happy Tubbing! Charlotte @ Team Wave

“I ordered a 6 person inflatable cover for my hot tub. Delivered promptly at a good price and fitted my Paris hot tub well.”

Helpful Report

Hi there William, It's good to see your order was delivered in good time and fits well. Thank you also for leaving this lovely review, it really does make a difference. Happy Tubbing! Charlotte @ Team Wave

“Absolutely brilliant customer service every time. Quality products at competitive prices. Never had any issues with anything we have brought from purchase to delivery. We highly recommend them if you want a quality spa at at a good price 😁”

Helpful Report

Hey Helen, We are incredibly proud of both the products and service we provide to our customers so we are delighted to see that reflected in your amazing 5-star review. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Always been 1st class. Everything arrived either on time or before delivery date. Would recommend 👌”

Helpful Report

Hey Fiona! I'm pleased to hear your order arrived so soon. I would also like to say thank you for your kind review as it really is appreciated. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Great products, great prices , very quick delivery, recommended Wave to my friends”

Helpful Report

Hey Elaine, We are incredibly proud of both the products and service we provide to our customers so we are delighted to see that reflected in your amazing 5-star review. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Purchased a couple of items over the last week or so. Both turned up well packaged and within a couple of days. Both items cheaper direct from here, rather than other suppliers.”

Helpful Report

Hey Lee! I'm pleased to hear your order arrived so soon. I would also like to say thank you for your kind review as it really is appreciated. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Well I could if I'd recieved my order”

Helpful Report

“CNnot recommended this company enough, great products, great customer service discounted prices and very fast delivery!”

Helpful Report

Hey Laura! Thank you for your kind review, It really makes our day when we notice our customer service is appreciated! We hope you enjoy your Hot Tub and we hope you get a lot of use during the summer! If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

Wave Spas is rated 4.8 based on 4,859 reviews

Frequently Asked Questions

Is WaveSpas legit?

Yes, they are UK based business with their HQ in the north of England.

What's WaveSpa delivery like?

Delivery is normally very quick if the item is in stock.