Wave Spas Reviews

Name: Wave Spas
Address: 121 NEW BRIDGE STREET, ,, 121 NEW BRIDGE STREET, ,, NEWCASTLE UPON TYNE
Rating: 4.83

4.8 Rating 4,854 Reviews

98 %

of reviewers recommend Wave Spas

About Wave Spas:

Here at Wave Spas , we are dedicated to providing our customers with a luxurious experience at an affordable price. Working directly with experienced suppliers, we have sourced and developed inflatable hot tubs since 2015 for a variety of retailers across the UK.

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Wave Spas 5 star review on 12th October 2024

121

Anonymous

Anonymous // 01/01/2019

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“Delighted with this company my order was received earlier than expected plus correspondence has been great Wave has keep us updated since ordering Highly recommended using Wave Spas.look forward to using this company again for other purchases.”

Helpful Report

Thank you for your lovely words, Liz! I'm thrilled to hear to your Spa arrived early. I truly hope you love it :) Happy Tubbing! Kind Regards, Zoe @ Team Wave

“I had a issue with the the spa saying the filter needed changing when it had just been changed. Eliza replied swiftly to my email with simple and clear instructions which resolved the issue quickly. Excellent customer service”

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Hi there Laura, thank you for your wonderful review. I will definitely pass your lovely words about Eliza on :) Happy Tubbing! Kind Regards, Zoe @ Team Wave

“Very happy with this product,the style looks amazing in my garden with my rattan furniture,what a great way to relax after a long hard day”

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Hi there Louise! Thank you for your excellent review. I hope you're enjoying your Spa this Bank Holiday :) Happy Tubing! Kind Regards, Zoe @ Team Wave

“Fast delivery. No problems.”

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Hi Nicole! Thank you for your review. I truly hope you love your Spa :) Happy Tubbing, Kind Regards, Zoe @ Team Wave

“Great items quick delivery. Very satisfied. Thank you”

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Hi Mateusz, this is great! Thanks so much. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Very impressed my spa came 2 weeks early and I love it ... will definitely recommend to friends and family updates and devilry 10 out of 10 thankyou x”

Helpful Report

Hi Louise! Thank you for your review! We are proud of our products and service so we are very glad to hear that you are happy with them. Happy Tubbing! Kind Regards, Jess @ Team Wave

“I recently ordered an inflatable cover for spa, ordered it on a Saturday arrived following Tuesday thought that was very quick.”

Helpful Report

Hi Trish! Thank you for the great review! We are so glad that you are happy with your experience, this is important to us! If you ever require any assistance please do let us know. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Great products from this company. Never had an issue with ordering stuff from them. had our Hot Tub a year now and never taken it down , her indoors loves it .”

Helpful Report

Hi Alun! Thank you for the great review! We are so glad that you are happy with your experience, this is important to us! If you ever require any assistance please do let us know. Happy Tubbing! Kind Regards, Jess @ Team Wave

“It was brilliant service, the spar arrived 2 months before the delivery date. Company are also helpful when I've emailed them. Well worth dealing with.”

Helpful Report

Hi Tina! Thank you for the great review! We are so glad that you are happy with your experience, this is important to us! If you ever require any assistance please do let us know. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Long lead time even on accessories is the only downside. Delighted that wave had listened to customers and produced a drain valve so that the spa can be emptied directly to a drain”

Helpful Report

Hi Jacqui! I deeply apologize for the delayed lead times! We recognize how frustrating this can be! We are working hard to speed things up so hopefully, things will be delivered sooner than expected. Happy Tubbing! Kind Regards, Jess

“Brilliant thanks for being so quick with delivery it's amazing”

Helpful Report

Hi Nigel! Thank you for the great review! We are so glad that you are happy with your experience, this is important to us! If you ever require any assistance please do let us know. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Excellent service and very prompt.”

Helpful Report

Hi Rhidian! Thank you for your review! We are proud of our products and service so we are very glad to hear that you are happy with them. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Excellent ***** They delivered before the estimated delivery date with no problems at all . The tub itself is made of good quality strong material that seems like it should last , the instructions are easy to follow and set up is simple , even I could do it!! . Fantastic value for money compared to other products on the market , I would recommend this product to everyone young or old”

Helpful Report

Hi Julie! Thank you for your review! We are proud of our products and service so we are very glad to hear that you are happy with them. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Arrived super early and great price. Very happy 😊”

Helpful Report

Hi Charlotte! Thank you for the great review! We are so glad that you are happy with your experience, this is important to us! If you ever require any assistance please do let us know. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Ordered filters for our new spa and they arrived very quickly. We contacted customer service at Wave when we were setting up our hot tub for the first time and they got back to us within the hour Excellent service”

Helpful Report

Hi Elaine! Thank you for the great review! We are so glad that you are happy with your experience, this is important to us! If you ever require any assistance please do let us know. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Excellent in every way 100% recommend”

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Hi Grat! This is great! Thanks so much. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Perfect”

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Hi Laszlo! This is great! Thanks so much. Happy Tubbing! Kind Regards, Jess @ Team Wave

“We're loving our lovely new hottub thanks 😊”

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Hi Patricia! Thank you for the great review! We are so glad that you are happy with your experience, this is important to us! If you ever require any assistance please do let us know. Happy Tubbing! Kind Regards, Jess @ Team Wave

“We have a holiday let business and all our clients love the hot tub, excellent value and works really well, Have bought another one in case it goes wrong, but nearly a year down the line and still looks great Only down side is long lead times, but worth the wait. .”

Helpful Report

Hi Brian! We are so glad that you are happy with our service! Happy Tubbing! Kind Regards, Jess @ Team Wave

“Fantastic service received, order placed, updates received regarding order, items received when advised, no issues at all.”

Helpful Report

Hi Stephen! Thank you for the great review! We are so glad that you are happy with your experience, this is important to us! If you ever require any assistance please do let us know. Happy Tubbing! Kind Regards, Jess @ Team Wave

Wave Spas is rated 4.8 based on 4,854 reviews

Frequently Asked Questions

Is WaveSpas legit?

Yes, they are UK based business with their HQ in the north of England.

What's WaveSpa delivery like?

Delivery is normally very quick if the item is in stock.