Wave Spas Reviews

Name: Wave Spas
Address: 121 NEW BRIDGE STREET, ,, 121 NEW BRIDGE STREET, ,, NEWCASTLE UPON TYNE
Rating: 4.83

4.8 Rating 4,854 Reviews

98 %

of reviewers recommend Wave Spas

About Wave Spas:

Here at Wave Spas , we are dedicated to providing our customers with a luxurious experience at an affordable price. Working directly with experienced suppliers, we have sourced and developed inflatable hot tubs since 2015 for a variety of retailers across the UK.

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Wave Spas 5 star review on 12th October 2024

121

Anonymous

Anonymous // 01/01/2019

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“Excellent customer service. I am absolutely delighted with my wave spa. It arrived earlier than expected - so easy to set up. Really good quality product. 5* to wave.”

Helpful Report

Hi Joan! Thank you for the great review! We are so glad that you are happy with your experience, this is important to us! If you ever require any assistance please do let us know. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Excellent Speedy service ,just what you need when your Hot Tub is calling”

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Hi Andrew! We are so glad that you are happy with our service! Happy Tubbing! Kind Regards, Jess @ Team Wave

“Ordered a number of items recently. The items arrived promptly. 1st class service!”

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Hi Nancy! We are so glad that you are happy with our service! Happy Tubbing! Kind Regards, Jess @ Team Wave

“Very happy with our purchases and no complaints with the service or delivery. Everything arrived on time, just as detailed.”

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Hi Nicky! Thank you for the great feedback! We are more than happy to help! Kind Regards, Jess

“Kept informed along the way and turned up a month earlier than expected”

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Hi Mark! Thank you for the great feedback! We are more than happy to help! Kind Regards, Jess

“From ordering and receiving the goods no problems at all from this company long may it continue always update with emails well done WAVE”

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Hi Jacqueline! Thank you for the great feedback! We are more than happy to help! Kind Regards, Jess

“Pre ordered in February for delivery in mid May. Kept up to date on delivery times. Arrived 2 weeks early. Easy set up Great product.”

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Hi Michelle! This is great! Thanks so much. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Seems good! Haven’t had it long but easy to step up and get going.”

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Hi Lisa! This is great! Thanks so much. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Absolutely love this. So easy to set up and works amazingly. Best purchase ever”

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Hi Sharon! This is great! Thanks so much. Happy Tubbing! Kind Regards, Jess @ Team Wave

“5 ⭐️ service, update delivery information, highly recommend”

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Hi Lisa, we are so glad to hear that you are happy with your experience with us, this is what we strive for! If you ever require any assistance please do let us know, we are more than happy to help! Happy Tubbing! Kind Regards, Jess @ Team Wave

“Really good products, customer service has been great considering how busy they have been. I have always had a response to all enquiries. Highly recommended.”

Helpful Report

Hi Bill, thank you for the excellent review! Our customer agents are working hard to answer all of our customer queries and we are thrilled to hear this is paying off :) Happy Tubbing! Kind Regards, Zoe @ Team Wave

“Recently ordered filters and the inflatable lid very pleased with the service thank you wavespa”

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Hi Sarah, thank you for the excellent review! I'm thrilled to hear you're happy with our service. :) Happy Tubbing! Kind Regards, Zoe @ Team Wave

“Great communications - items arrived when stated”

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Thank you for the wonderful review, Ann! We strive to provide excellent customer service and love to hear this is paying off :) Happy Tubbing! Kind Regards, Zoe @ Team Wave

“Having purchased the Atlantic spa we have had great times using it and are very pleased with the product.would recommend to anyone thinking of similar products to use Wave. Customer service is top notch, thank you”

Helpful Report

Hi Jeff! Thank you for your feedback, we're so pleased to hear that you're happy with our products and service. This is what we strive for! Please don't hesitate to contact us should you require any further information. Happy tubbing! Kind Regards, Emily @TeamWave

“I’m very happy with my wave Atlantic plus and any additional items I’ve ordered. I’ve had my spa since last October and have loved it over the winter. Delivery on additional items is always prompt and their products are good value.”

Helpful Report

Hi Julia! Thank you for the great review! We are so glad that you are happy with your experience, this is important to us! If you ever require any assistance please do let us know. Happy Tubbing! Kind Regards, Emily @TeamWave

“This company has excellent customer service. They delivered my hot tub early and gave me a refund of a starter kit that was delayed”

Helpful Report

Hi there! Thank you for the great review! We are so glad that you are happy with your experience, this is important to us! If you ever require any assistance please do let us know. Happy Tubbing! Kind Regards, Emily @TeamWave

“Excellent price customer service and cancellations were straight forward as I change my mind on hot tub- thank you Emily”

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Hi Bridget! Thank you for your great review, I'm so happy I could help! Please don't hesitate to contact us should you require any further assistance. Happy tubbing! Kind Regards, Emily

“When l first ordered one after l had ordered it l realised l preferred a different one so phoned up spoke to a lovely lady and explained to me to cancel my order and re ordered the one that l wanted no problem delivery at the time was scheduled for 23 June l received it 23 April not opening the now as got for a present but so far pleased l will do a rewiew once it’s up and running”

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Hi Ann! We are so glad that you are happy with our service! Happy Tubbing! Kind Regards, Emily @TeamWave

“Brilliant service as always thank you.”

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Hi Samantha! Thank you for your review! We are proud of our products and service so we are very glad to hear that you are happy with them. Happy Tubbing! Kind Regards, Emily @TeamWave

“Hi I had my spa last autumn and love it! Just set it up again for summer and me and the family all use it Just received inflatable spa cover which is brilliant - keeps the water heat even when switched off Would definitely recommend wave spas”

Helpful Report

Hi Tracey! Thank you for your great review! We are proud of our products and service so we are very glad to hear that you are happy with them. Happy Tubbing! King Regards, Emily @TeamWave

Wave Spas is rated 4.8 based on 4,854 reviews

Frequently Asked Questions

Is WaveSpas legit?

Yes, they are UK based business with their HQ in the north of England.

What's WaveSpa delivery like?

Delivery is normally very quick if the item is in stock.