Wave Spas Reviews

Name: Wave Spas
Address: 121 NEW BRIDGE STREET, ,, 121 NEW BRIDGE STREET, ,, NEWCASTLE UPON TYNE
Rating: 4.83

4.8 Rating 4,859 Reviews

98 %

of reviewers recommend Wave Spas

About Wave Spas:

Here at Wave Spas , we are dedicated to providing our customers with a luxurious experience at an affordable price. Working directly with experienced suppliers, we have sourced and developed inflatable hot tubs since 2015 for a variety of retailers across the UK.

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Wave Spas 4 star review on 21st January 2025

165

Anonymous

Anonymous // 01/01/2019

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“My mum loves her swift hot tub 🌊🍾🥂”

Helpful Report

Hi There, Thank you for taking the time to leave us this kind review! I’m so happy that your mum loves and enjoy our hot tub! Enjoy the rest of the summer in the hot tub! Happy Tubbing! Kind Regards, Nuy @ Team Wave

“Ordering is easy on wave spas website and paying by instalments with Klarna made our purchase more affordable as well. Although I didn’t have a pre order date, the tub arrived within a week (note that I didn’t read delivery instructions properly - the chemicals get delivered earlier than the hot tub!) But clear guides and instructions on their site and handy videos to check how you should be putting the hot tub together. Chemical guides are particularly useful. Would and have recommended buying a hot tub from Wave.”

Helpful Report

Hello Rachel, Thank you so much for leaving a review, it was so lovely to read. I am so pleased that you are enjoying your spa and that your experience was so great. Thank you for being so understanding about the shipping, I understand that it can be a bit confusing for customers. Wishing you many happy dips. Happy Tubbing Best wishes, Felicity @ Team Wave.

“Order it on the Friday I was delivered on the Tuesday was set up and grandkids were in it on Thursday”

Helpful Report

Hey Sharon! I'm pleased to hear your order arrived so soon. Maybe after the grandkids are finished in it you can enjoy it a lot yourself over the summer. :) I would also like to say thank you for your kind review as it really is appreciated. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Quick delivery would highly reccomend”

Helpful Report

Hey Patricia! I'm pleased to hear your order arrived so soon. The sooner it arrives the sooner you can enjoy it. :) I would also like to say thank you for your kind review as it really is appreciated. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Brilliant service. Answered all my queries about my order/delivery. Dpd driver went above and beyond to deliver my order despite having technical issues extra thanks to them. Hot tub is great. Well made and looks great. Only complaint is the great british summer rain 😂”

Helpful Report

Hey! Thank you for your kind review, It really makes our day when we notice our customer service is appreciated! Unfortunately, we can't control the British weather to make it more enjoyable haha. We hope you enjoy your Hot Tub and we hope you get a lot of use during the summer! If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Order was dispatched on time and a quickly delivered”

Helpful Report

Hey Tara! I'm pleased to hear your order arrived so soon. The sooner it arrives the sooner you can enjoy it. :) I would also like to say thank you for your kind review as it really is appreciated. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Excellent service, hot tub arrived before delivery date, have asked for help and advice on several occasions from customer services and have had prompt responses every time, great service would recommend”

Helpful Report

Hey Lori! I'm pleased to hear your order arrived so soon. The sooner it arrives the sooner you can enjoy it. :) I would also like to say thank you for your kind review as it really is appreciated. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“As always a very quick and efficient service. The inflatable spa cover is amazing and great value for money. I would always highly recommend this company 😄”

Helpful Report

Hi Jo, We are incredibly proud of both the products and service we provide to our customers so we are delighted to see that reflected in your amazing 5-star review. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Quick and efficient customer service on both occasions, always polite and friendly also - 5*”

Helpful Report

Hi Rhian, Thank you so much for taking the time to leave us this lovely review! We really do appreciate this and it makes a huge difference to our business! Enjoy the rest of the summer in the hot tub! Happy Tubbing! Kind Regards, Nuy @ Team Wave

“Excellent service,fast delivery and very easy set up as well with an extremely helpful video Would recommend this company to anyone thinking of purchasing a hot tub”

Helpful Report

Hi Debbie! Thank you so much for taking the time to leave us this kind review! I’m glad that you don’t have any issues with setting up your hot tub, we are very happy that you enjoy and love our product! And we are so proud of the customer service and the products we provided! I wish you lots of good weather and plenty of free time to enjoy the hot tub! Enjoy the rest of the summer! Happy Tubbing! Kind Regards, Nuy @ Team Wave

“Very happy with customer service good response and told me what I wanted to hear and did what thay said thay would so far”

Helpful Report

Hi Ross! Thank you for your lovely review! I love reading your customer experience with us! We are so proud of the customer service and the products we provided! I wish you lots of good weather and plenty of free time to enjoy the hot tub! Enjoy the rest of the summer! Happy Tubbing! Kind Regards, Nuy @ Team Wave

“I have received a wave hot tub as a present from a friend and it is amazing. I am a pensioner suffering with bad Arthritis and the hot tub has done wonders for me. And made my life so much better so thank you for such a wonderful product”

Helpful Report

Hi Linda, Thank you so much for taking the time to leave us this lovely review! I'm so happy you had the chance to use the hot tub and it makes you feel better too! And I hope you enjoy the rest of the summer in the hot tub! Happy Tubbing! Kind Regards, Nuy @ Team Wave

“Good value product and speedy delivery”

Helpful Report

Hi Paula! Thank you for taking the time to leave us this kind review! I’m so happy that you love and enjoy our hot tub! Enjoy the rest of the summer in the hot tub! Happy Tubbing! Kind Regards, Nuy @ Team Wave

“I ordered the wave insulated mats for under inflated hot tub. Communication to delivery was great. On deliver they were well packaged and easily assembled. Love the edges to finish it if. Hot tub sits on there nicely and the grey colour of mats is perfect against rattan effect tub.”

Helpful Report

Hi Emma! Thank you so much for taking the time to leave us this lovely review! We really do appreciate this and it makes a huge difference to our business! Enjoy the rest of the summer! Happy Tubbing! Kind Regards, Nuy @ Team Wave

“Great price and great product. The spa mats arrived quickly and work wonders under my hot tub!”

Helpful Report

Hi Sophie! Thank you for taking the time to leave us this kind review! I’m so happy that you love and enjoy our hot tub! Enjoy the rest of the summer in the hot tub! Happy Tubbing! Kind Regards, Nuy @ Team Wave

“Great product. And super fast delivery.”

Helpful Report

Hi Sarah! Thank you for taking the time to leave us this kind review! I’m so happy you received your order quickly! I hope you enjoy the rest of the summer in the hot tub! Happy Tubbing! Kind Regards, Nuy @ Team Wave

“Had a great experience ordering from Wave. I ordered an inflatable cover which not only is a really good product but was very reasonably priced. It arrived super quick - thank you”

Wave Spas 5 star review on 29th July 2021

Helpful Report

Dear Stacey, Thank you for taking the time to leave us this kind review! I’m so happy you received your hot tub early and I really love your hot tub set up! looks amazing! I hope you enjoy the rest of the summer in the hot tub! Happy Tubbing! Kind Regards, Nuy @ Team Wave

“Superb quality hot tub for just the right price. Couple of queries which Wave have responded to quickly, efficiently, politely and effectively. Highly recommended”

Helpful Report

Hi Gillian! Thank you so much for taking the time to leave us this lovely review! We really do appreciate this and it makes a huge difference to our business! Enjoy the rest of the summer in the hot tub! Happy Tubbing! Kind Regards, Nuy @ Team Wave

“Great service”

Helpful Report

Hi Graham, Thank you for your lovely review! I love reading your customer experience with us! We are so proud of the customer service and the products we provided! I wish you lots of good weather and plenty of free time to enjoy the hot tub! Enjoy the rest of the summer! Happy Tubbing! Kind Regards, Nuy @ Team Wave

“Purchased the hot tub for my disabled son. He absolutely loves it. Easy to set up.”

Helpful Report

Hi Morag, Thank you so much for taking the time to leave us this kind review! I’m glad that you don’t have any issues with setting up your hot tub We are very happy that you enjoy and love our product I hope you have a wonderful day and enjoy the rest of the summer Happy Tubbing! Kind Regards, Nuy @ Team Wave

Wave Spas is rated 4.8 based on 4,859 reviews

Frequently Asked Questions

Is WaveSpas legit?

Yes, they are UK based business with their HQ in the north of England.

What's WaveSpa delivery like?

Delivery is normally very quick if the item is in stock.