Wave Spas Reviews

Name: Wave Spas
Address: 121 NEW BRIDGE STREET, ,, 121 NEW BRIDGE STREET, ,, NEWCASTLE UPON TYNE
Rating: 4.83

4.8 Rating 4,854 Reviews

98 %

of reviewers recommend Wave Spas

About Wave Spas:

Here at Wave Spas , we are dedicated to providing our customers with a luxurious experience at an affordable price. Working directly with experienced suppliers, we have sourced and developed inflatable hot tubs since 2015 for a variety of retailers across the UK.

Visit Website

Wave Spas 5 star review on 12th October 2024

121

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order was dispatched on time and a quickly delivered”

Helpful Report

Hey Tara! I'm pleased to hear your order arrived so soon. The sooner it arrives the sooner you can enjoy it. :) I would also like to say thank you for your kind review as it really is appreciated. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Excellent service, hot tub arrived before delivery date, have asked for help and advice on several occasions from customer services and have had prompt responses every time, great service would recommend”

Helpful Report

Hey Lori! I'm pleased to hear your order arrived so soon. The sooner it arrives the sooner you can enjoy it. :) I would also like to say thank you for your kind review as it really is appreciated. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“As always a very quick and efficient service. The inflatable spa cover is amazing and great value for money. I would always highly recommend this company 😄”

Helpful Report

Hi Jo, We are incredibly proud of both the products and service we provide to our customers so we are delighted to see that reflected in your amazing 5-star review. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Quick and efficient customer service on both occasions, always polite and friendly also - 5*”

Helpful Report

Hi Rhian, Thank you so much for taking the time to leave us this lovely review! We really do appreciate this and it makes a huge difference to our business! Enjoy the rest of the summer in the hot tub! Happy Tubbing! Kind Regards, Nuy @ Team Wave

“Excellent service,fast delivery and very easy set up as well with an extremely helpful video Would recommend this company to anyone thinking of purchasing a hot tub”

Helpful Report

Hi Debbie! Thank you so much for taking the time to leave us this kind review! I’m glad that you don’t have any issues with setting up your hot tub, we are very happy that you enjoy and love our product! And we are so proud of the customer service and the products we provided! I wish you lots of good weather and plenty of free time to enjoy the hot tub! Enjoy the rest of the summer! Happy Tubbing! Kind Regards, Nuy @ Team Wave

“Very happy with customer service good response and told me what I wanted to hear and did what thay said thay would so far”

Helpful Report

Hi Ross! Thank you for your lovely review! I love reading your customer experience with us! We are so proud of the customer service and the products we provided! I wish you lots of good weather and plenty of free time to enjoy the hot tub! Enjoy the rest of the summer! Happy Tubbing! Kind Regards, Nuy @ Team Wave

“I have received a wave hot tub as a present from a friend and it is amazing. I am a pensioner suffering with bad Arthritis and the hot tub has done wonders for me. And made my life so much better so thank you for such a wonderful product”

Helpful Report

Hi Linda, Thank you so much for taking the time to leave us this lovely review! I'm so happy you had the chance to use the hot tub and it makes you feel better too! And I hope you enjoy the rest of the summer in the hot tub! Happy Tubbing! Kind Regards, Nuy @ Team Wave

“Good value product and speedy delivery”

Helpful Report

Hi Paula! Thank you for taking the time to leave us this kind review! I’m so happy that you love and enjoy our hot tub! Enjoy the rest of the summer in the hot tub! Happy Tubbing! Kind Regards, Nuy @ Team Wave

“I ordered the wave insulated mats for under inflated hot tub. Communication to delivery was great. On deliver they were well packaged and easily assembled. Love the edges to finish it if. Hot tub sits on there nicely and the grey colour of mats is perfect against rattan effect tub.”

Helpful Report

Hi Emma! Thank you so much for taking the time to leave us this lovely review! We really do appreciate this and it makes a huge difference to our business! Enjoy the rest of the summer! Happy Tubbing! Kind Regards, Nuy @ Team Wave

“Great price and great product. The spa mats arrived quickly and work wonders under my hot tub!”

Helpful Report

Hi Sophie! Thank you for taking the time to leave us this kind review! I’m so happy that you love and enjoy our hot tub! Enjoy the rest of the summer in the hot tub! Happy Tubbing! Kind Regards, Nuy @ Team Wave

“Great product. And super fast delivery.”

Helpful Report

Hi Sarah! Thank you for taking the time to leave us this kind review! I’m so happy you received your order quickly! I hope you enjoy the rest of the summer in the hot tub! Happy Tubbing! Kind Regards, Nuy @ Team Wave

“Had a great experience ordering from Wave. I ordered an inflatable cover which not only is a really good product but was very reasonably priced. It arrived super quick - thank you”

Wave Spas 5 star review on 29th July 2021

Helpful Report

Dear Stacey, Thank you for taking the time to leave us this kind review! I’m so happy you received your hot tub early and I really love your hot tub set up! looks amazing! I hope you enjoy the rest of the summer in the hot tub! Happy Tubbing! Kind Regards, Nuy @ Team Wave

“Superb quality hot tub for just the right price. Couple of queries which Wave have responded to quickly, efficiently, politely and effectively. Highly recommended”

Helpful Report

Hi Gillian! Thank you so much for taking the time to leave us this lovely review! We really do appreciate this and it makes a huge difference to our business! Enjoy the rest of the summer in the hot tub! Happy Tubbing! Kind Regards, Nuy @ Team Wave

“Great service”

Helpful Report

Hi Graham, Thank you for your lovely review! I love reading your customer experience with us! We are so proud of the customer service and the products we provided! I wish you lots of good weather and plenty of free time to enjoy the hot tub! Enjoy the rest of the summer! Happy Tubbing! Kind Regards, Nuy @ Team Wave

“Purchased the hot tub for my disabled son. He absolutely loves it. Easy to set up.”

Helpful Report

Hi Morag, Thank you so much for taking the time to leave us this kind review! I’m glad that you don’t have any issues with setting up your hot tub We are very happy that you enjoy and love our product I hope you have a wonderful day and enjoy the rest of the summer Happy Tubbing! Kind Regards, Nuy @ Team Wave

“Superb quality filters, far superior to the cleverspa filters I’ve been using until I discovered the pre 2020 wavespa filters are compatible with cleverspa! Would highly recommend these filters. Far easier to clean and allow better water flow. ⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Hello Angela, Thank you so much for your amazing review today, it brought a smile to a lot of our faces knowing how much our customers are enjoying their products! Wishing you a very relaxing weekend and many more dips in your Spa! Happy Tubbing! and Kind Regards, Joe @ Team Wave

“Excellent product and service....a must have”

Helpful Report

Hi Lesley, Thank you for your lovely review! I’m so happy that you are enjoying your hot tub! Enjoy the rest of the summer! Happy Tubbing! Kind Regards, Nuy @ Team Wave

“very happy with customer service, response was quick and delivery was expedited”

Helpful Report

Hi Fiona, Thank you for your amazing review! It really makes our day when we notice our customer service is appreciated! Enjoy the rest of the summer in your hot tub! Happy Tubbing! Kind Regards, Nuy @ Team Wave

“Order arrived on time , very impressed with quality of the products.”

Helpful Report

Hi Helen! Thank you for your lovely review! We are incredibly proud of both the products and service we provide to our customers so we are delighted to see that reflected in your amazing 5-star review. Enjoy the rest of the summer in your hot tub! Happy Tubbing! Kind Regards, Nuy @ Team Wave

“I purchased the rigid foam spa, as I wanted something between an inflatable and a bona-fide hot tub, as I didn't expect it would get used much. I'm happy to say that it's being used frequently! A huge improvement over the inflatable spas and retains heat very well - I have sunk it into our decking and sat it on 3 inch of Kingspan with a 10mm foam matt, so this will help also. I waited a long time for it to come into stock and resisted the temptation to by a cheaper and more readily available spa, and believe me, it was well worth the wait! Absolutely delighted with it.”

Helpful Report

Hi Aidy, Thank you for your amazing review! We are incredibly proud of both the products and service we provide to our customers so we are delighted to see that reflected in your amazing 5-star review. Enjoy the rest of summer in your hot tub! Happy Tubbing! Kind Regards, Nuy @ Team Wave

Wave Spas is rated 4.8 based on 4,854 reviews

Frequently Asked Questions

Is WaveSpas legit?

Yes, they are UK based business with their HQ in the north of England.

What's WaveSpa delivery like?

Delivery is normally very quick if the item is in stock.