Wave Spas Reviews

Name: Wave Spas
Address: 121 NEW BRIDGE STREET, ,, 121 NEW BRIDGE STREET, ,, NEWCASTLE UPON TYNE
Rating: 4.83

4.8 Rating 4,854 Reviews

98 %

of reviewers recommend Wave Spas

About Wave Spas:

Here at Wave Spas , we are dedicated to providing our customers with a luxurious experience at an affordable price. Working directly with experienced suppliers, we have sourced and developed inflatable hot tubs since 2015 for a variety of retailers across the UK.

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Wave Spas 5 star review on 12th October 2024

121

Anonymous

Anonymous // 01/01/2019

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“Delivered 2 weeks earlier than predicted! Haven't opened up yet as weather so bad but looking forward to enjoying the summer - so far really happy with service”

Helpful Report

Hi Julie! Thank you for your review! We are proud of our products and service so we are very glad to hear that you are happy with them. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Looks great. Early delivery a big bonus.”

Helpful Report

Hi Verity! We are so glad to hear that you are happy with your experience with us, this is what we strive for! If you ever require any assistance please do let us know, we are more than happy to help! Happy Tubbing! Kind Regards, Jess @ Team Wave

“Great service & communication”

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Hi John! Thank you for the great feedback! We are more than happy to help! Happy Tubbing! Kind Regards, Jess

“Absolutely lovely hot tub brilliant company will definitely order again”

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Hi Lee! Thank you for the great feedback! We are more than happy to help! Happy Tubbing! Kind Regards, Jess

“I have brought a number of products from wave and they have all been of excellent quality and the service has been very good”

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Hi Nigel! Thank you for your review! We are proud of our products and service so we are very glad to hear that you are happy with them. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Fantastic spa excellent customer service asked a question had an immediate response. Kept up to date the whole time even delivered earlier than expected would highly recommend”

Helpful Report

Hi Jody! We are so glad to hear that you are happy with your experience with us, this is what we strive for! If you ever require any assistance please do let us know, we are more than happy to help! Happy Tubbing! Kind Regards, Jess @ Team Wave

“We love wave spas ! Out Atlantic 4-6 tub we bought last year made our summer and we out in it already this year ! It’s soo easy to set up and quick delivery with great customer service ! We also have purchased several accessories from wave too, filters, ph strips etc ... definitely recommend A***”

Helpful Report

Hi Julie! We are so glad to hear that you are happy with your experience with us, this is what we strive for! If you ever require any assistance please do let us know, we are more than happy to help! Happy Tubbing! Kind Regards, Jess @ Team Wave

“Ordered replacement conecting pipes. They turned up. Fitted them all good packed suitably.”

Helpful Report

Hi Brian! Thank you for the great review! We are so glad that you are happy with your experience, this is important to us! If you ever require any assistance please do let us know. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Excellent service and good contact with customer service”

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Hi Steve! Thank you for the great feedback! We are more than happy to help! Happy Tubbing! Kind Regards, Jess

“Awesome service, clear and easy ordering online. Good quality products. Swift delivery. Always 5 star choice.”

Helpful Report

Hi Lisa! We are so glad to hear that you are happy with your experience with us, this is what we strive for! If you ever require any assistance please do let us know, we are more than happy to help! Happy Tubbing! Kind Regards, Jess @ Team Wave

“Really pleased with our hot tub it arrived 2 weeks early and it is really easy and quick to set up.”

Helpful Report

Hi Sian! Thank you for the great feedback! We are more than happy to help! Happy Tubbing! Kind Regards, Jess

“*****Great service and communication. Highly recommend *****”

Helpful Report

Hi Alana! Thank you for the great review! We are so glad that you are happy with your experience, this is important to us! If you ever require any assistance please do let us know. Happy Tubbing! Kind Regards, Jess @ Team Wave

“I ordered my spa and was kept up to date as there was a delay it arrived earlier than expected, however I have not received the starter pack I ordered and contacted customer services now a week ago and have still heard nothing :(”

Helpful Report

Hi Amanda, thank you for the feedback! I apologize for the delayed response, I have popped you an email now. Have a great day. Kind Regards, Jess

“Had a mini issues and customer service manged to resolve it fairly quickly thank you”

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Hi Nathan! We are so glad that you are happy with our service! Happy Tubbing! Kind Regards, Jess @ Team Wave

“Really chuffed with our spa. It does leak from the pipes a little bit but some plumber's tape sorts it out. They were out of stock of the starter kits with the chemicals but I did have a quick response from Darren who sorted a refund for those parts of the order quickly. It was worth the wait and have had no big issues yet.”

Helpful Report

Hi Holly! Thank you for the great feedback! We are more than happy to help! I have passed this on to Darren. Happy Tubbing! Kind Regards, Jess

“Our item was received as specified with no fuss or delay. I would certainly order from the company again.”

Helpful Report

Hi Gordon! Thank you for the great review! We are so glad that you are happy with your experience, this is important to us! If you ever require any assistance please do let us know. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Good quality items from wave, the head rests are just fab. Also good communication with the company too. Products arrived in good packaging too.”

Helpful Report

Hi Heather! Thank you for your review! We are proud of our products and service so we are very glad to hear that you are happy with them. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Excellent customer service and kept me well informed. Absolutely loving my new hot tub thank you xxxx”

Helpful Report

Hi Susan! We are so glad to hear that you are happy with your experience with us, this is what we strive for! If you ever require any assistance please do let us know, we are more than happy to help! Happy Tubbing! Kind Regards, Jess @ Team Wave

“The service was great, products are well made and durable, Website easy to use and delivery was fast would highly recommend”

Helpful Report

Hi Daniel! This is great! Thanks so much. Happy Tubbing! Kind Regards, Jess @ Team Wave

“we got this for are son as he got legs and hip problems. as soon as he get home from school he in there for a few hour every day.”

Helpful Report

Hi There! Thank you for the great review! We are so glad that you are happy with your experience, this is important to us! If you ever require any assistance please do let us know. Happy Tubbing! Kind Regards, Jess @ Team Wave

Wave Spas is rated 4.8 based on 4,854 reviews

Frequently Asked Questions

Is WaveSpas legit?

Yes, they are UK based business with their HQ in the north of England.

What's WaveSpa delivery like?

Delivery is normally very quick if the item is in stock.