Wave Spas Reviews

Name: Wave Spas
Address: 121 NEW BRIDGE STREET, ,, 121 NEW BRIDGE STREET, ,, NEWCASTLE UPON TYNE
Rating: 4.83

4.8 Rating 4,854 Reviews

98 %

of reviewers recommend Wave Spas

About Wave Spas:

Here at Wave Spas , we are dedicated to providing our customers with a luxurious experience at an affordable price. Working directly with experienced suppliers, we have sourced and developed inflatable hot tubs since 2015 for a variety of retailers across the UK.

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Wave Spas 5 star review on 12th October 2024

121

Anonymous

Anonymous // 01/01/2019

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“Quality product and excellent service.”

Helpful Report

Hi Nigel, Thank you for taking the time to leave this lovely review, we greatly appreciate your positive response and feedback. We are very proud of the customer service we provide and are so happy to see that you agree also! It’s good to hear that you are enjoying your tub. Happy Tubbing! Charlotte @ Team Wave

“Everything I gorgeous came on time been spot-on no problems”

Helpful Report

Hi VickiJane, Thank you for taking the time to leave us this lovely review, we greatly appreciate it. I'm glad to see you got your tub on time, ready for the summer months! I hope you enjoy using your tub, thanks again. Happy tubbing! Charlotte @ Team Wave

“Arrived a week ahead of schedule and set it up at the weekend and very happy with it. Looks lovely”

Helpful Report

Hi there, Thank you for taking the time to leave this review, we greatly appreciate your positive response and feedback. It’s good to hear that your tub arrived before the delivery date and you're getting to use it sooner! Happy Tubbing! Charlotte @ Team Wave

“Excellent products and service, speedy delivery, all around 5* company!”

Helpful Report

Hi, Thank you for taking the time to leave this review, we greatly appreciate your positive response and feedback to help us improve our services to tailor to the needs of our customers. We are very proud of the customer service we provide and are so happy to see that you agree also! It’s good to hear that we have managed to help you and you are enjoying your tub. Happy Tubbing! Charlotte @ Team Wave

“A great byproduct that’s fits perfectly, good customer service and speedy delivery.”

Helpful Report

Hi Simon, Thank you for taking the time to leave this review, we greatly appreciate your positive response and feedback to help us improve our services to tailor to the needs of our customers. We are very proud of the customer service we provide and are so happy to see that you agree also! It’s good to hear that we have managed to help you and you are enjoying your tub. Happy Tubbing! Charlotte @ Team Wave

“Pre-ordered for the 30th July, it arrived 15th July, up and running. Very rigid hot tub, am a very happy person, Thank you.”

Helpful Report

Hey Paul! I'm pleased to read your review today after giving us an amazing 5 stars! I'm especially glad it has arrived earlier than expected meaning you get to take advantage of this beautiful weather we are experiencing. We hope you get a lot of use out of your Tub over the summer. If you need any help or information from us in the future please feel free to get in contact so we can happily assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Couldn't get these locally, great price, fast delivery, excellent service, will definitely be using again.”

Helpful Report

Hi Carmen, I am pleased to read your amazing 5-star review! We are incredibly proud of both the products and service we provide to our customers so we are delighted to see that reflected here. If you need any help or information from us in the future please feel free to get in contact so we can assist. We hope you enjoy your summer! Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“So far my experience with wave has been good , I’m impressed with their quick response to emails and messages! Look forward to getting my spa soon .”

Helpful Report

Hi Heidi, Thank you for taking the time to leave this review, we greatly appreciate your positive response and feedback to help us improve our services to tailor to the needs of our customers. We are very proud of the customer service we provide and are so happy to see that you agree also! It’s good to hear that we have managed to help you and you are enjoying your tub. Happy Tubbing! Charlotte @ Team Wave

“Haven't had my complete order yet as the hot tub is on pre order but the 4 other items I ordered have arrived and I am very pleased with what I have received and the good correspondence via email and I would recommend at this point for the excellent and prompt delivery Happy customer”

Helpful Report

Hi Kevin, Thank you for taking the time to leave this review, we greatly appreciate your positive response and feedback to help us improve our services to tailor to the needs of our customers. We are very proud of the customer service we provide and are so happy to see that you agree also! It’s good to hear that we have managed to help you and you are enjoying your tub. Happy Tubbing! Charlotte @ Team Wave

“Always excellent service looking at another hot tub 🤣🤣”

Helpful Report

Hi Emily, Thank you for taking the time to leave this review, we greatly appreciate your positive response and feedback to help us improve our services to tailor to the needs of our customers. We are very proud of the customer service we provide and are so happy to see that you agree also! It’s good to hear that we have managed to help you and you are enjoying your tub. Happy Tubbing! Charlotte @ Team Wave

“Awesome, I’ve had for a week now and I’ve used everyday love it”

Helpful Report

Hi Rakan, Thank you for taking the time to leave this review, we greatly appreciate your positive response and feedback to help us improve our services to tailor to the needs of our customers. We are very proud of the customer service we provide and are so happy to see that you agree also! It’s good to hear that we have managed to help you and you are enjoying your tub. Happy Tubbing! Charlotte @ Team Wave

“Love my wave spa arrived on time, reasonable price and was easy to set up”

Helpful Report

Hi Clare, Thank you for taking the time to leave this review, we greatly appreciate your positive response and feedback to help us improve our services to tailor to the needs of our customers. We are very proud of the customer service we provide and are so happy to see that you agree also! It’s good to hear that we have managed to help you and you are enjoying your tub. Happy Tubbing! Charlotte @ Team Wave

“Quick delivery, really pleased with my purchase!”

Helpful Report

Hi Laura, Thank you for taking the time to leave this review, we greatly appreciate your positive response and feedback to help us improve our services to tailor to the needs of our customers. We are very proud of the customer service we provide and are so happy to see that you agree also! It’s good to hear that we have managed to help you and you are enjoying your tub. Happy Tubbing! Charlotte @ Team Wave

“Excellent service from ordering to delivery and fully recommend Wave Spas to anyone.”

Helpful Report

“I bought the square 2-4 person as I’ve only a small patio garden and I absolutely love it. Was very easy to set up great quality for the price and uses less electricity than I expected. It arrived earlier than the estimated date I had it set up the next day and have been lucky to use it every day since anyone thinking of buying I would highly recommended well worth the money ⭐️⭐️⭐️⭐️⭐️”

Wave Spas 5 star review on 19th July 2021

Helpful Report

Hi Teresa, Thank you for taking the time to leave this review, we greatly appreciate your positive response and feedback to help us improve our services to tailor to the needs of our customers. We are very proud of the customer service we provide and are so happy to see that you agree also! It’s good to hear that we have managed to help you and you are enjoying your tub. Happy Tubbing! Charlotte @ Team Wave

“Absolutely brill.xx”

Helpful Report

Hi Susan, Thank you for taking the time to leave this review, we greatly appreciate your positive response and feedback to help us improve our services to tailor to the needs of our customers. We are very proud of the customer service we provide and are so happy to see that you agree also! It’s good to hear that we have managed to help you and you are enjoying your tub. Happy Tubbing! Charlotte @ Team Wave

“Fantastic service and great to order spare parts”

Helpful Report

Hi Paul, Thank you for taking the time to leave this review, we greatly appreciate your positive response and feedback to help us improve our services to tailor to the needs of our customers. We are very proud of the customer service we provide and are so happy to see that you agree also! It’s good to hear that we have managed to help you and you are enjoying your tub. Happy Tubbing! Charlotte @ Team Wave

“I pre ordered my spa in April and it had a date of late June .. arrived exactly when I was expecting it .. loving it now it 30 degrees Feels like I’m on holiday”

Helpful Report

Hi Vicky, Thank you for taking the time to leave this review, we greatly appreciate your positive response and feedback to help us improve our services to tailor to the needs of our customers. We are very proud of the customer service we provide and are so happy to see that you agree also! It’s good to hear that we have managed to help you and you are enjoying your tub. Happy Tubbing! Charlotte @ Team Wave

“Arrived later than was told. Have had a few problems with missing items but that's now been resolved just awaiting a partial refund once I receive that I may feel I could offer more stars. Paddy has been helpful throughout.”

Helpful Report

“I needed 16 more filters, not only were they packaged well and delivered quick but they were on a 40% off deal, great service Wave Spas!”

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Wave Spas is rated 4.8 based on 4,854 reviews

Frequently Asked Questions

Is WaveSpas legit?

Yes, they are UK based business with their HQ in the north of England.

What's WaveSpa delivery like?

Delivery is normally very quick if the item is in stock.