Wave Spas Reviews

Name: Wave Spas
Address: 121 NEW BRIDGE STREET, ,, 121 NEW BRIDGE STREET, ,, NEWCASTLE UPON TYNE
Rating: 4.83

4.8 Rating 4,854 Reviews

98 %

of reviewers recommend Wave Spas

About Wave Spas:

Here at Wave Spas , we are dedicated to providing our customers with a luxurious experience at an affordable price. Working directly with experienced suppliers, we have sourced and developed inflatable hot tubs since 2015 for a variety of retailers across the UK.

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Wave Spas 5 star review on 12th October 2024

121

Anonymous

Anonymous // 01/01/2019

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“A fantastic company with great customer service,hot tub is fab 😊”

Helpful Report

Hi Kirsty! Thank you for the great review! We are so glad that you are happy with your experience, this is important to us! If you ever require any assistance please do let us know. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Had our spa less than 6 months and we love it! Slight issue with a clip which was quickly resolved by Jess. So thank you. Great customer service. Would definitely recommend Wave!”

Helpful Report

Hi Morag! Thank you for your review! We are proud of our products and service so we are very glad to hear that you are happy with them. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Excellent service. Swift delivery 10/10”

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Hi Gwyn! This is great! Thanks so much. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Great service great company”

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Hi Christopher! We are so glad that you are happy with our service! Happy Tubbing! Kind Regards, Jess @ Team Wave

“Excellent products at a great price.”

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Hi Martin! We are so glad that you are happy with our service! Happy Tubbing! Kind Regards, Jess @ Team Wave

“Had our hot tub since June 2020. We absolutely love it. Only issue we've had (with was only today) is a clip has come away. I messaged in and within minutes, Jess had arranged for a repair kit to be sent out to me. So hopefully it fixed it. Cant fault the tub at all. Excellent service!! Thanks Jess and Wave team.”

Helpful Report

Hi Dawn! We are so glad to hear that you are happy with your experience with us, this is what we strive for! If you ever require any further assistance please do let us know, we are more than happy to help! Happy Tubbing! Kind Regards, Jess @ Team Wave

“Excellent product and works very well for us!! Would highly recommend”

Helpful Report

Hi Denis! Thank you for your review! We are proud of our products and service so we are very glad to hear that you are happy with them. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Excellent service and excellent delivery, use our hot tub everyday we love it”

Helpful Report

Hi Amanda! Thank you for your review! We are proud of our products and service so we are very glad to hear that you are happy with them. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Brilliant service will use these again”

Helpful Report

Hi Catherine, this is great! Thank you for the review! It is important to us that our customers enjoy the experience with Wave so this is great! If you ever require further assistance please do let us know. Kind Regards, Jess

“A quick and efficient services. Ordered the wrong item, and returned it with little fuss”

Helpful Report

Hi Jessica! Thank you for the great review! I am so glad that you are happy with our service! If there is anything we can do to turn this into 5 stars please do let us know. Happy Tubbing! Kind Regards, Jess

“We purchased a Wave Rome Inflatable, (Black Marble) Hot Tub which arrived back in August 2020. We absolutely love our HT and are still using it almost every day since delivery. We are really impressed with the quality of the materials and the general "build" of the HT. The HT is very sturdy despite it's thin walls. It was so easy to install and inflate, took less than a minute! The HT has been easy to maintain and despite being out in all weathers looks as good as it did on arrival. Love the thin walls of this model”

Wave Spas 5 star review on 10th February 2021

Helpful Report

Hi Amanda! Thank you for the great in-depth review! We are so glad that you are happy with your experience, this is important to us! If you ever require any assistance please do let us know. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Simple and easy to use website, everything displayed with excellent descriptions. Purchasing was a breeze, confirmation immediately, and follow up correspondence to keep you informed about your purchase”

Helpful Report

Hi Lyndon! Thank you for the great review! We are so glad that you are happy with your experience, this is important to us! If you ever require any assistance please do let us know. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Detailed Fast response to an error code - not sure if it has cured it yet but its good to know that the response is there”

Helpful Report

Hi Ian, this is great! Thanks so much. If you do require further assistance we are more than happy to help. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Thank you for our Hot tub. We have been very impressed, our neighbours loved theirs too. We had visitors when our arrived, although they have an old lazy spa they have said for 2021 they will be coming to you to order a Wave spa. Thank you again, best wishes. Caron”

Helpful Report

Hi Caron! We are so glad to hear that you are happy with your experience with us, this is what we strive for! If you ever require any assistance please do let us know, we are more than happy to help! Happy Tubbing! Kind Regards, Jess @ Team Wave

“We enjoyed using our Wave Spa in 2020 and we look forward to bringing it out for the 2021 summer season”

Helpful Report

Hi Bruce! Thank you for the review! We are so glad you are loving your spa! Happy Tubbing! Kind Regards, Jess

“Hot tub is fantastic and well build . Worth the wait”

Helpful Report

Hi Andrew, thank you for the review! We are so glad that you are happy with our service! Happy Tubbing! Kind Regards, Jess @ Team Wave

“I have had my spa since the summer of last year, and am now addicted to it, I love it and I am in it most evenings just chilling even on these cold nights. I also have a bad back and the Spa has done wonders with that I would recommend anybody to get one of these”

Helpful Report

Hi Andy! We are so glad that you are happy with your experience, this is important to us! If you ever require any assistance please do let us know. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Pricing is great compared to other brands. Quick replies to email enquiries. Can’t speak to the hot tub itself yet as it is on preorder.”

Helpful Report

Hi Samantha! We are so glad that you are happy with our service! Happy Tubbing! Kind Regards, Jess @ Team Wave

“Great spa making lockdown more bearable”

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Hi Michael! We are so glad that our products help!! If you ever require any further assistance please do let us know. Happy Tubbing! Kind Regards, Jess @ Team Wave

“Praise where praise is due. I am sharing this so you can be assured that not only are the products incredibly good value and quality but also importantly the customer service from Wave Spas is second to none. We ordered our spa last year and it arrived earlier than expected which was great. We also love our Spa and really enjoyed using it. It developed a fault last month and stopped working. I was really concerned that I would struggle to communicate with the company and get the issue resolved but it was totally the opposite. The customer service agents were AMAZING and within days our unit was mended and returned to its very happy owners. Thank you so much.”

Helpful Report

Hi Caron! Thank you for the amazing review! We are so glad to hear that you are happy with your experience with us, this is what we strive for! If you ever require any further assistance please do let us know, we are more than happy to help! Happy Tubbing! Kind Regards, Jess @ Team Wave

Wave Spas is rated 4.8 based on 4,854 reviews

Frequently Asked Questions

Is WaveSpas legit?

Yes, they are UK based business with their HQ in the north of England.

What's WaveSpa delivery like?

Delivery is normally very quick if the item is in stock.