Wave Spas Reviews

Name: Wave Spas
Address: 121 NEW BRIDGE STREET, ,, 121 NEW BRIDGE STREET, ,, NEWCASTLE UPON TYNE
Rating: 4.83

4.8 Rating 4,859 Reviews

98 %

of reviewers recommend Wave Spas

About Wave Spas:

Here at Wave Spas , we are dedicated to providing our customers with a luxurious experience at an affordable price. Working directly with experienced suppliers, we have sourced and developed inflatable hot tubs since 2015 for a variety of retailers across the UK.

Visit Website

Wave Spas 4 star review on 21st January 2025

165

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased the Foam pads for underneath our tub. I was a bit concerned about whether the pads would be thick enough given that our hot tub sits on decking but got to say I'm over the moon. Easy to assemble and give a great comfort when sitting in tub. Nice quick delivery and kept up to date with progress so overall a 5* service.”

Helpful Report

Hi John, Thank you for taking the time to leave this review, we greatly appreciate your positive response and feedback to help us improve our services to tailor to the needs of our customers. We are very proud of the customer service we provide and are so happy to see that you agree also! It’s good to hear that we have managed to help you and you are enjoying your tub. We agree, the foam pads are amazing and make the overall comfort of the tub great! We hope you continue to enjoy your tub. Happy Tubbing! Charlotte @ Team Wave

“Excellent value using wave spa filters gives us piece of mind knowing our wave spa pool is kept upto a clean and fresh supply water experience excellent.”

Helpful Report

Hi Brian, Thank you for taking the time to leave this review, we greatly appreciate your positive response and feedback to help us improve our services to tailor to the needs of our customers. We are very proud of the customer service we provide and are so happy to see that you agree also! It’s good to hear that we have managed to help you and you are enjoying your tub. Happy Tubbing! Charlotte @ Team Wave

“Good service”

Helpful Report

Hi Fraser, Thank you for leaving this review. It's nice to see you have noticed our customer service, we do work very hard here at Wave Spas! We hope you enjoy your tub! Happy Tubbing! Charlotte @ Team Wave

“Filters orded and arrived next day also 50% off at time so very happy with service”

Helpful Report

Hi there, Thank you for taking the time to leave us this review. I'm glad to see your filters arrived in good time! We are proud of the service we provide and its nice to see that you agree also! Happy Tubbing! Charlotte @ Team Wave

“Great price and quick delivery!”

Helpful Report

Hi Keely, Thank you for your review. I'm glad you feel the way we do here at Wave, our prices are unbeatable! It's also nice to hear you received your good in good time, just in time for the heatwave! Happy Tubbing, Charlotte @ Team Wave

“Great service- speedy delivery”

Helpful Report

Hi Julian, thank you for taking the time to leave us this review, we are greatly appreciative of this! We love how you received your products in good time, just in time for the heatwave. Happy Tubbing! Charlotte @ Team Wave

“I ordered the spa out of some inheritance money my grandmother left me and I'm so very happy with it, it's really helped with my pains in my joints. I ordered it on the Monday and it was delivered the next day. I have already recommended it to my friends”

Helpful Report

Hi Suzanne, Thank you for taking the time to leave us this review, and for recommending us to your friends, we really appreciate this! It's good to see you received your product the next day, just in time for the heatwave! I hope you continue to enjoy using your tub! Happy Tubbing! Charlotte @ Team Wave

“I can not praise them enough, fab service, quick to post extra filters that i had ordered, will defiantly use again if i need another hot tub”

Helpful Report

Hi Chantelle, Thank you for taking the time to leave us this lovely review, we are ever so grateful! we're so proud of the customer service we provide, and it's nice to see you agree also! Thank you once again. Happy Tubbing! Charlotte @ Team Wave

“Absolutely amazing at a fraction of the price of other brands. Customer service is very quick to reply and very helpful”

Helpful Report

Hi Bailey, Thank you for taking the time to leave this review, we greatly appreciate your positive response and feedback to help us improve our services to tailor to the needs of our customers. We are very proud of the customer service and products we provide and are so happy to see that you agree also! It’s good to hear that we have managed to help you and you are enjoying your tub. Happy Tubbing! Charlotte @ Team Wave

“I have not opened the box and set the spar up yet so the review is on pre spar usage, the site was dreadful to order the free start up pack and the order went Through without it, I emailed twice before a responce but one acknowledged the items came in about a week. The spar takes time to arrive but it did a week before original delivery date. Delivery updates from Wave were good and spar is hard to be set up.”

Helpful Report

Hi Marty, Thank you for leaving us this review, we greatly appreciate it. It's good to see your tub arrived before the original date, meaning you get to use it quicker! Happy Tubbing! Charlotte @ Team Wave

“We have owned a Wave Hot Tub since May 2021 we have ordered various additions to keep our Hot Tub clean and healthy, each time we have ordered it has been without any hassle, normally received within 2-3 days.”

Helpful Report

Hi David, Thank you for taking the time to leave us this lovely review, we greatly appreciate any feedback to help us improve our services. It's nice to see you order from us frequently and never have any issues. Happy Tubbing! Charlotte @ Team Wave

“I placed an order for filters ahead of the arrival of my hot tub and they were delivered much quicker than expected. Communication has been excellent,”

Helpful Report

Hi there, Thank you for taking the time to leave us this review, we really appreciate it. We are very proud of the customer service and products we provide and its nice to see you agree also! Once again, thank you. Happy Tubbing! Charlotte @ Team Wave

“Delivered early, great product”

Helpful Report

Hi Chris, Thank you for taking the time to leave us this review, we greatly appreciate it! It's nice to see your product was delivered early, just in time for the heatwave! I hope you continue to enjoy it. Happy Tubbing! Charlotte @ Team Wave!

“Great contact fast delivery too thank you”

Helpful Report

Hey Graham! I'm pleased to hear your order arrived so soon. The sooner it arrived the sooner you were able to enjoy it. :) I would also like to say thank you for your kind review as it really is appreciated. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Although we had to wait some time for the hot tub we were kept up today every week of what was happening. The hou tub was quick and simple to instal and could be filled quite quickly. It arrived a few days before it was due to arrive but we where kept up to date with this information so that was not a problem. The hot tub arises first thin in the morning and we were sitting in it sipping a glass of wine by teatime sooo nice. As we had waited some time for the hot tub Wave Spas even gave us 2 free filters as a gesture of good will. Would and will recommend Wave spas to friends and family”

Helpful Report

Hey Samantha! Thank you for your kind review, It really makes our day when we notice our customer service is appreciated! We do apologize for the small initial delay in your order but we happy you are now enjoying your Tub. We hope you continue to enjoy your Hot Tub and you get a lot of use during the summer! If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Awesome HT ! Wife and kids love it.!! Had it set up in around 10 minutes and have been in everyday since. 10/10”

Helpful Report

Hey David! Thank you for your kind words. It was really nice to read your review. :) It's really nice to hear you had no issues with the setup of the Hot Tub. We hope you continue to enjoy your Hot Tub for many more relaxing sessions :) Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Very pleased with my product”

Helpful Report

Hi Pauline, We are incredibly proud of both the products and service we provide to our customers so we are delighted to see that reflected in your amazing 5-star review. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Ordered the Pacific blue 4 to 6 person hot tub in March 21 , due date was 26 June 21, it turned up 12 July 21 , I am so happy with my hot tub , it is excellent, I am 6 ft tall and I can stretch out with no problem at all , there are no issues with it , the heater makes the water bloody hot at 42 degrees, excellent power with the air jets, I'm in it every night with my partner and we both live it .. we'll worth the wait”

Helpful Report

Hey Graham! Thank you for your kind words. It was really nice to read your review. :) You all look soo happy in your new Tub and I'm not surprised, I'm sure you'll create lots of good memories in the tub over the summer. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Hot tub arrived all parts included .size is amazing . Worth the wait .would recommend”

Helpful Report

Hey Geraldine, We are incredibly proud of both the products and service we provide to our customers so we are delighted to see that reflected in your amazing 5-star review. Mi If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“This is my second purchase I think wave spa hot tub are brilliant and worth the money and kids love it we had a wave spa Atlantic and then we got the Atlantic plus for a,bigger pool as Mt kids have long legs 😁”

Helpful Report

Hey Stacey! Thank you for your kind words. It was really nice to read your review. :) It's nice to see the gentleman in the picture enjoying himself too. I'm sure you'll create lots of good memories in the tub over the summer. Thank you once again. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

Wave Spas is rated 4.8 based on 4,859 reviews

Frequently Asked Questions

Is WaveSpas legit?

Yes, they are UK based business with their HQ in the north of England.

What's WaveSpa delivery like?

Delivery is normally very quick if the item is in stock.